Boca SoundExpression 14.4VSP, User Manual

Page: 48 / 96

48
SoundExpression
5.2 Modem Problems
This section lists common problems that may be encountered with modem
usage and their possible solutions.
SYMPTOM POSSIBLE REMEDY
• Verify that you have cables plugged in
correctly as instructed in Section Two.
• Connect a telephone set directly to the
wall jack and check for a dial tone. If
no dial tone is heard, the telephone
line is not working. Contact the
telephone company.
• Check the connections between the
modem and the computer, and the
modem and the telephone line.
• Make sure the telephone jack is
operational as described above.
• The telephone line may be in use at a
different extension.
• Make sure your communications
application is set up for the SE1440, or
a generic 14.4Kbps modem with AT&F
as its init string.
• There may be a conflicting port
address. Re-configure the modem’s
COM port address
No dial tone.
Modem will not
connect to
another modem.
No response
when you type
in AT commands