Boca SoundExpression 14.4VSP, User Manual

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SoundExpression
Appendix M: Warranty Information
Limited Warranty
Boca Research, Inc. (BRI) warrants to the original buyer of this BRI product that the hardware is free of
defects in materials and workmanship for a period of five (5) years from the date of purchase from BRI or its
authorized dealer. Should the product fail to be in good working order at any time during the five-year
period, BRI, will at its option, repair or replace this product as described below. This warranty does not cover
defects resulting from misuse, abuse, negligence, accident, repairs, or alterations made by either the customer
or another party. Boca Research reserves full rights to determine whether a defective product falls into this
category.
The entire risk as to the quality and performance of the product rests with the customer. Any written or oral
information or advice given by Boca Research dealers, distributors, agents, or employees will in no way
increase the scope of this warranty. This warranty applies only to the product described in this manual and
not to any other value-added software which may be included.
All products will be serviced and returned via UPS-ground at no charge to customers DURING the first year
of service.
All customers are required to demonstrate proof of purchase when requesting a Return Merchandise
Authorization (RMA). The period of service commences on the date of purchase. A copy of the sales slip must
be included with the returned merchandise.
Products which require Limited Warranty service during the warranty period should be delivered to BRI at
the address in the Appendix (Servicing Your Boca Product) with proof of purchase and the Return
Merchandise Authorization (RMA) number provided by BRI Technical Support. Refer to the Appendix in
your manual. Replacement parts or complete products will be furnished on an exchange basis only. Replaced
parts and/or products become the property of BRI.
If the returned product is sent by mail, the purchaser agrees to prepay shipping charges, insure the product or
assume the risk of loss or damage which may occur in transit, and to use a shipping container equivalent to
the original packaging. ALL EXPRESS AND IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS OF PURPOSE FOR THE PRODUCT ARE LIMITED IN DURATION TO THE ABOVE FIVE- AND
ONE-YEAR PERIODS, RESPECTIVELY.
UNDER NO CIRCUMSTANCES (WHETHER BASED IN CONTRACT OR TORT) SHALL BOCA
RESEARCH BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER FINANCIAL
LOSS AS A RESULT OF THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE,
FAILURE, OR DISRUPTION OF ITS PRODUCTS.
Boca Research reserves the right to make periodic changes or enhancements to any Boca Research product
without prior notification, but has no obligation to modify or update products once sold.
This warranty gives you specific legal rights, and you have other rights which may vary from state to state.
This warranty is valid only in the United States.