BMW Z4 Roadster, Owner'S Handbook Manual

Page: 16 / 344

Intelligent emergency call
system
Principle
The intelligent emergency call system enables
manual or automatic emergency calls to be is‐
sued in the event of accidents, for example.
The emergency calls are answered by an emer‐
gency call centre appointed by the vehicle manu‐
facturer.
In addition to the intelligent emergency call sys‐
tem, the eCall statutory emergency call system is
present in the vehicle and is active depending on
the situation.
The vehicle owner has the right to use either the
intelligent emergency call system or the eCall
statutory emergency call system.
Information on operating the intelligent emer‐
gency call system and its functions, see
page
310 .
Legal basis
The intelligent emergency call system processes
personal data in accordance with the following
regulations:
▷ Protection of personal data: Directive
95/46/EC of the European Parliament and of
the Council.
▷ Protection of personal data: Directive
2002/58/EC of the European Parliament and
of the Council.
The ConnectedDrive contract concluded for this
function, as well as the relevant laws, ordinances
and directives of the European Parliament and
the European Council provide the legal basis for
the activation and function of the statutory emer‐
gency call system.
The relevant ordinances and directives govern
the protection of individuals in terms of process‐
ing personal data.
The intelligent emergency call system processes
personal data in accordance with European di‐
rectives on the protection of personal data.
The intelligent emergency call system processes
personal data only with the vehicle owner's con‐
sent.
The intelligent emergency call system and other
services with additional benefits may only proc‐
ess personal data with the express consent of
the individual affected by data processing, for ex‐
ample the vehicle owner.
SIM card
The intelligent emergency call system operates
via mobile communications through the SIM card
installed in the vehicle. The SIM card is perma‐
nently logged into the mobile telephone network
so a connection can be established quickly. The
data is sent to the vehicle manufacturer in the
event of an emergency.
Improving quality
The vehicle manufacturer also uses the data sent
as part of an emergency call to improve product
and service quality.
Position determination
Only the provider of the mobile telephone net‐
work is able to determine the position of the ve‐
hicle based on mobile telephone mast locations.
The network operator is not able to link the vehi‐
cle identification number to the telephone num‐
ber of the installed SIM card. Only the vehicle
manufacturer is able to link the vehicle identifica‐
tion number to the telephone number of the in‐
stalled SIM card.
Log data for emergency calls
The log data for emergency calls is saved in a
vehicle memory. The oldest log data is regularly
deleted. The log data includes information on
when and where an emergency call was issued,
for example.
In exceptional cases, the log data can be read out
from the vehicle memory. It is usually only possi‐
ble for log data to be read out with a court order
Seite 16
NOTES
Notes
16
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