Bioer GeneQ Thermal Cycler, Manual, Page: 28 / 33

Gene Q Thermal Cycler Chapter 6 Failure Analysis and Processing
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9 The setup of parameters is invalid
Failure to press“Save”
button after the setup
of parameters
Please refer to Section 1.2, 2.2
and 3.2 of Chapter4.
10
RS232 interface line testing is
unsuccessful
RS232 interface line is
loose.
Power off the intrument,upgrade
the software, and re-connect the
RS232 interface line.
Wrong setup of COM1
serial port of computer
Check whether the setup of
“COM1” serial port of computer
is correct or not. (Please refer to
Section 4.4 of Chapter4.)
2 Blocks Error Message
No. Error Message Possible Reasons
1
Error Message when running “ Please contact
the distributor ”
，
with “ AD1213 failure”
The singlechip can not communicate with the
AD1213. AD1213 broken or circuit board
trouble.
2
Error Message when running “ Please contact
the distributor. ”
，
with “Heatsink
temperature is too high”
Heat sink temp. higher than 70
℃，
the sensor
broken or short circuit or the fan is not working.
3
Error Message when running “Please contact
the distributor.”
，
with "Heatsink sensor is
disconnected."
Heat sink temp. less than 5
℃ ，
the sensor
broken or short circuit or the fan is not working.
4
Error Message when running "Please contact
the distributor."
，
with "Temperature sensor
No.1 is disconnected."
Block sensor No.1 is open circuit
5
Error Message when running "Please contact
the distributor." ， with "Temperature sensor
No.1 is short-circuited."
Block sensor No.1 is short circuit
6
Error Message when running "Please contact
the distributor."
，
with "Hotlid sensor is
disconnected"
Hot-lid sensor is open circuit
7
Error Message when running "Please contact
the distributor."
，
with "Hotlid sensor is
short- circuited."
Hot-lid sensor is short circuit
Note: During warranty terms, please contact distributor or manufacturer if there is a need
to open the device to analyze a failure listed in the above table.