Bioer GeneQ Thermal Cycler, Manual, Page: 27 / 33

Gene Q Thermal Cycler Chapter 6 Failure Analysis and Processing
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CHAPTER 6 FAILURE ANALYSIS AND PROCESSING
In this chapter, we briefly represent possible failures, their analysis and processing.
1 Failure Analysis and Processing Procedures
No. Phenomenon Failure Analysis Troubleshooting
1
No display and the two beeps
missed when power on
Disconnected power
supply Check power supply for correct
connection
Bad fuse
Replace it (250V 2.5A,Φ5×20mm or
125V 5A, Φ5×20mm )
Switch failure Replace it
Others
Contact distributor or
manufacturer
2
Abrupt change in heating speed
or bad temperature control
accuracy
Ventilation jam Clear the jam
Bad connection
Open the device, check the
connectors for reliable
connection
Cooling module failure
Contact distributor or
manufacturer
3
Significant change in cooling
speed, or unavailable
temperature below ambient one
Cooling module failure
Contact distributor or
manufacturer
Fan failed or stopped
4 Heating and cooling terminated
Bad sensor
Contact distributor or
manufacturer
Malfunction of all
cooling modules
5 Lid cannot be heated
Bad contact between
connectors
Contact distributor or
manufacturer
Loose connection
between connectors
Lid heater failure
Lid sensor failure
6 Abnormal characters displayed
Bad contact of chip
with its socket
Contact distributor or
manufacturer
Chip malfunctioning
7 Inactive keys Film panel destroyed
Contact distributor or
manufacturer
8
Reagent in the reaction tubes
evaporated
Failure to set hot-lid
temperature,but set
the hot-lid as ”OFF”
Please refer to
《
How to set the
parameters
》
in the Section 1.2,
2.2, 3.2 of Chapter 4, to set the
temperature of hot-lid.
The reactin tubes are
placed unevenly
Adjust the hole location of
reaction tubes,and place the
tubes symmetrically.
The lid of reaction
tubes are closed
untightly Please close the lid of tubes
tightly before put them into the
instrument.