51
5s
RESET
5s
RESET
5s
RESET
Troubleshooting
The FireWIN pellet boiler is self-monitoring during operation. All deviations from normal operation are display-
ed on the InfoWIN by information, fault or alarm messages. If one of these messages appears, the LED lights
up red, an information, fault or alarm symbol flashes, and an information code is displayed along with a brief
description in full text – Fig. 157.
Pressing the
Info button (Fig. 157) displays the related information text (Fig. 158). To exit the information text
menu, press the
Back button (Fig. 158) or wait 10 seconds and the information, fault or alarm message is display-
ed again – Fig. 157.
With almost all messages, it is necessary to press the
Reset button after rectifying the cause of the informa-
tion, fault or alarm message. In these cases, „Reset“ is displayed in the menu line – Fig. 157.
If „Reset“ is not displayed in the menu line, the boiler starts operating again automatically after the cause of
the information, fault or alarm message has been rectified.
Pressing the
Test button changes to the actuator test immediately – Fig. 159. This function is only intended for
trained service personnel (for setting instructions, see the FireWIN installation instructions). Pressing the
Back
button (Fig. 160) exits the actuator test.
Fig. 157
LED „red“
Brief description
Flashing symbol
Information code
Information text
Fig. 158
If you wish to call WINDHAGER Customer Service or your customer
service PARTNER due to a malfunction, please first make a note of
the following data from the rating plate:
- Model
- Factory number
- Year of manufacture
The rating plate is located behind the cladding door between the com-
bustion chamber door and the ash door – Fig. 161.
Rating plate
Fig. 161
Rating plate
Fig. 160
Induced draught fan
defective
AL 016
Info
Reset
Test
42
°C
!
Clean blower wheel and
blower box.
Press Reset.
Note operating
manual.
Back
Induced draught fan
Auger conveyor
Grate shaking
Ignition element
Ash compression
Suction turbine
Choose
Back
All safety functions are deactivated during the actuator test!
5s
RESET
Induced draught fan
defective
AL 016
Info
Reset
Test
42
°C
!
Fig. 159
