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Baxi Bioflo 12 kW Pear, User Operating Instructions Manual

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Baxi Bioflo 12 kW Pear User Operating Instructions Manual Download Page 57

Fig. 163  FireWIN control panel, rear right side panel removed

Cover of safety thermostat
B7

Cover of safety thermostat
auger tube B7a

Device fuse T 6.3 A

56

Troubleshooting

Code Meaning/effect

Cause/remedy

AL128

No flame formation in control
mode

 

Clean boiler and burner. 
Press Reset.

The flame goes out in modulation mode. The boiler switches to burnout mode.

a) Clean the burner and the boiler. Check the exhaust pipe to the flue and

clean it if necessary, press the Reset button.

b) Auger conveyor or rotary feeder jammed due to a foreign body. Clean the

reserve supply container, opening above auger conveyor or rotary feeder
(see section 3.7) and remove the foreign body. Press the Reset button. The
alarm message AL 171 may light on up to 2 occasions until the boiler starts
operating again, press the Reset button.

c) Inform Windhager Customer Service or a heating technician.

AL 133

Safety temperature shut-
down

Check the system and filling pressure. 
Press Release button on boiler.

Boiler temperature is above 100 °C, boiler enters burnout mode, vacuum fan
is switched off immediately.

a) Check the water level or pressure in the heating system – refill, bleed the

air.

b) Air in the heating system – bleed air.

c) The heat pump or boiler feed pump is sticking or is defective – start pump

manually or have it repaired.

Once the boiler water temperature falls below 90 °C, remove the cover, press
the Release button of the safety thermostat 

B7

firmly – Fig. 163.

If the malfunction occurs after a short period, or recurs at regular intervals,
contact Windhager Customer Service or your heating technician.

AL 135

Excess temperature in the auger
tube

Check the burner. Press Release button
B7a on control panel.

The boiler switches to burnout mode.

a) Check the burner, remove all pellets from the burner pot.

b) Remove the cover from the safety thermostat auger tube 

B7a

, press the

Release button firmly (see Fig. 163). If the ignition does not function first
time (AL 171), press the Reset button (pellets in the auger conveyor will
have been damaged due to the higher temperature).

Summary of Contents for Bioflo 12 kW Pear

Page 1: ...e If you move house please hand them over to the next occupier Baxi Heating UK Ltd 2010 Bioflo Pellet Central Heating System Boiler These instructions should be read in conjunction with the Supplementary Instructions User s Operating Instructions ...

Page 2: ...hts Designs and Patents Act 1988 Applications for the copyright owner s permission to reproduce or make other use of any part of this publication should be made giving details of the proposed use to the following address The Company Secretary Baxi Heating UK Ltd Brooks House Coventry Road Warwick CV34 4LL Full acknowledgement of author and source must be given WARNING Any person who does any unaut...

Page 3: ... 3 1 FireWIN Klassik Manual filling 11 2 3 2 FireWIN Premium and Exklusiv fully automatic filling 11 2 4 InfoWIN 12 2 5 Operating modes 13 2 5 1 OFF mode 13 2 5 2 ON mode lighting ON self test lighting OFF 13 2 5 3 Pellet feed 14 2 5 4 Solid fuel buffer mode 14 2 5 5 Manual operation 15 2 5 6 Flue cleaning function 16 2 5 7 Shutdown procedure 16 2 6 Operating phases 17 2 6 1 Standby 17 2 6 2 Purgi...

Page 4: ... 43 3 6 Combustion chamber 44 3 6 1 Baffle plate thermocontrol sensor 44 3 6 2 Burner pot 45 3 7 FireWIN reserve supply container 46 3 8 Top heating surfaces and linkage 48 3 9 Pressure measuring nipple rotary feeder blower wheel blower box and exhaust pipe 49 3 9 1 Pressure measuring nipple for combustion chamber pressure switch 49 3 9 2 Rotary feeder 49 3 9 3 Blower wheel blower box and exhaust ...

Page 5: ...oring the warnings identified can lead to personal injury Ignoring the warnings identified can lead to malfunction of or damage to the boiler or heating system 1 1 Safety precautions The boiler and related accessories are state of the art and meet all applicable safety regulations Your boiler and all accessories operate using 230 V AC electric current Improper installation or repair can pose the d...

Page 6: ...nician in order to avoid corrosion and sediment accumulation in the heating system The check must be performed once every year in heating systems with more than 1500 litres of heating water In the event of repair work requiring a change of water in the heating system the heating water is to be checked within 4 to 6 weeks after such work Corrosion and sediment resulting from improper heating water ...

Page 7: ...urnout mode has finished not indicated on the display and open the combustion chamber doors During filling negative pressure is created in the pellet store and this can cause burn back in the pellet boiler The refore the boiler must be stopped from operating during the filling procedure Fig 2a Storage room fill sticker on the storage room door Every storage room fill should be documented by adding...

Page 8: ...ed against the effects of heat in particular in the area of the front window Do not drape clothing or other items over the FireWIN for drying them 1 7 2 Power failure or if the blower is not running Do not touch the front window danger of burns 1 7 4 Entering the pellet storage room storage container In certain conditions higher concentrations of harmful gases e g carbon monoxide may build up in p...

Page 9: ...erefore do not switch off the electricity supply to the device too soon 2 1 1 FireWIN Klassik The reserve supply container is loaded by hand The heating surfaces are cleaned manually using the cleaning lever The cleaning residues from the heating surfaces and the combustion residues from the burner pot drop into the ash pan or ash pan space Fig 3 FireWIN Klassik view from right 1 Ash pan 2 Ash doo...

Page 10: ...mium view from right 1 Ash pan 2 Ash door 3 Filling and evacuation cock 4 Primary air pin 5 Pressure gauge 6 Burner pot 7 Heat shield 8 Down chute 9 Pressure measuring nipple 10 Combustion chamber door 11 Lug for hanging in the heat shield 12 Baffle plate 13 Thermocontrol sensor 14 Cladding door 15 Heating surface cover 16 Safety valve 17 InfoWIN operating unit 18 Reserve supply container cover 19...

Page 11: ...Rotary feeder 29 Rotary feeder cleaning opening 30 Exhaust pipe 31 Exhaust pipe cleaning opening 32 Blower motor 33 Blower box 34 Motor for ash compression 2 1 4 Heat shield accessory FIRE 023 Heat radiated from the front window can lead to unwanted heating of the room where the unit has been set up when domestic hot water is being heated during the summer If you do not want the room to be heated ...

Page 12: ...der 2 3 2 FireWIN Premium and Exklusiv fully automatic filling The reserve supply container is filled by the fully automatic pellet feed WINDHAGER Customer Service or the custo mer service PARTNER will perform the first fill start up take the boiler and its pellet supply into service and fami liarise the customer with the operation and cleaning of the boiler with reference to the Operating Manual ...

Page 13: ...tion Signal lamp LED Operation green Malfunction red Menu buttons ON OFF button Menu line Operating phases are displayed here including Standby Burner OFF etc Assignment of buttons to their specific function Operation The various operating modes are displayed on InfoWIN together with the corresponding operating phases The following operating modes exist OFF ON with self test lighting ON lighting O...

Page 14: ...using the buttons Fig 15 If the self test was unsuccessful an information message e g infor mation fault alarm is displayed see sections 4 3 and 4 4 Fig 15 Standard display Fig 16 Display lighting OFF Lighting ON OFF The display lighting switches off automatically after 10 min Fig 16 Pressing one of the six buttons switches the lighting on again for 10 min InfoWIN identifies and stores the various...

Page 15: ...r a maximum of 15 minutes due to the switch over delay This is displayed by InfoWIN Fig 20 After an hour in solid fuel buffer mode the display is shut down fully and only the green LED is lit up The display is switched back on by pressing a button or when there is a heating requirement Fig 19 Fig 20 Solid fuel buffer mode Burnout Info Menu 42 C Solid fuel buffer mode Burner locked Info Menu 42 C 2...

Page 16: ...if the Manual operation flue cleaning func tion button is pressed for more than five seconds Fig 21 This sets the boiler temperature to the setpoint fixed for manual operation standard value 60 C The control system is not affected by this The lighting is switched off after the lighting timer has counted down 10 min the function or display remains unchanged Note Manual operation cannot be started i...

Page 17: ...ler is operating heated up The flue cleaning function may be star ted if there is no solid fuel boiler installed or if this is not operating and only the buffer tank is active In this case first set the operating mode switch on the WVF module to relay test 2 or on the BUL module to relay test 1 see WVF or BUL module operating manual Pressing the corresponding menu button enables the boiler to be o...

Page 18: ...ssing a button or when there is a heating requirement 2 6 2 Purging The vacuum fan runs the combustion chamber of the FireWIN is flushed through with fresh air This phase can last several minutes before the burner fires Fig 30 2 6 5 Modulation mode The burner is in modulation mode The output can be infinitely varied between 30 and 100 Fig 33 Note In the modulation mode briefly no flame can be visi...

Page 19: ...erature C Boiler temperature setpoint C Current boiler output Display module software version Firing automate software version Boiler model Next boiler cleaning in about Back 300h Next boiler cleaning in about Back 300h 2 7 2 Operating hours The total number of burner operating hours is displayed Fig 40 Fig 40 2 7 1 Next boiler cleaning Display showing the operating time in hours remaining until t...

Page 20: ...k 1 30t 2 7 5 Boiler temperature setpoint The display indicates the boiler temperature setpoint as calculated by the con trol system This setpoint is used to control the burner Fig 43 Fig 43 Boiler temperature setpoint Back 63 C The flue gas temperature is measured directly on the flue outlet It may therefore deviate from a standard measurement 2 7 7 Display module software version The current sof...

Page 21: ...d confirm with the Choose button Fig 50 The menu item or sub menu item is exited by pressing the Back button Fig 51 or after a delay of 45 seconds Fig 48 Fig 49 Fig 50 Fig 51 Only trained service personnel may perform system modi fications in the service level Boiler temperature Operating phases Info Menu 42 C Operator level Service level Choose Back Operator level Service level Choose Back Operat...

Page 22: ... time With start time Without time control Switched off Automatic Only probe 1 Only probe 2 Only probe 3 With enable time Start finish With start time Start Operation Time profile ash comp Boiler cleaning Start time 1 08 00 Start time 2 22 00 1 Only displayed if a feed system is present and if this has been adjusted by a trained service technician in the service level ...

Page 23: ...ler cleaning 2 8 1 1 Time see section 2 8 1 2 Feed operating mode see section 2 8 1 3 Time profile feed see section 2 8 1 4 Probe switching see section 2 8 1 5 Time profile ash compression see section 2 8 1 6 Fig 55 Note The menu items Feed operating mode Time profile feed and Probe switching are only shown if a feed or probe switching function is provided and activated in the service level Boiler...

Page 24: ...ing phases Info Menu 42 C Operator level Service level Choose Back Boiler cleaning Time Feed operating mode Time profile feed Probe switching Time profile ash comp Choose Back Boiler cleaning Time Feed operating mode Time profile feed Probe switching Time profile ash comp Choose Back 2 8 1 1 Boiler cleaning Resetting the cleaning request After boiler cleaning has been performed section 3 1 boiler ...

Page 25: ...ous level Fig 63 Fig 61 Fig 62 Has boiler and burner cleaning been performed Confirm Yes Back Parameter is saved Animated symbol Operation 24 The menu item or sub menu item is exited by pressing the Back button Fig 63 or after a delay of 45 seconds 5s RESET Fig 63 Boiler cleaning Time Feed operating mode Time profile feed Probe switching Time profile ash comp Choose Back ...

Page 26: ...ne of the six buttons switches the lighting and display on Fig 64 Fig 64 Fig 65 Fig 66 Fig 67 Fig 68 Press the Menu button Fig 65 Confirm the selected menu item Operator level by pressing the Choose button Fig 66 Confirm the selected sub menu item Time by pressing the Choo se button Fig 67 Use the arrow buttons to set the required time Fig 68 Set time Save Yes No 13 50 Boiler temperature Operating...

Page 27: ...onds Fig 70 and then changes back to the previous level Fig 71 Fig 70 Fig 71 Parameter is saved Animated symbol Set time Save Yes No 13 50 Boiler cleaning Time Feed operating mode Time profile feed Probe switching Time profile ash comp Choose Back The menu item or sub menu item is exited by pressing the Back button Fig 71 or after a delay of 45 seconds ...

Page 28: ...uttons to select the sub menu item Feed opera ting mode Fig 75 Confirm the selected sub menu item Feed operating mode by pressing the Choose button Fig 76 Fig 76 Boiler cleaning Time Feed operating mode Time profile feed Probe switching Time profile ash comp Choose Back Boiler temperature Operating phases Lighting ON 42 C Boiler temperature Operating phases Info Menu 42 C Operator level Service le...

Page 29: ...utomatically star ted at this time if required The reserve supply container is fully refilled at the end of the enable time if required Tip A complete fill sucks in about 25 kg of pellets Even if more pellets are required during the blocked time there is no automatic fill and the FireWIN switches off fault message 381 Therefore do not select a lock out time that is too long Fig 77 Operation Fig 78...

Page 30: ... menu item Operator level by pressing the Choose button Fig 83 Use the arrow buttons to select the sub menu item Time profile feed Fig 84 Confirm the selected sub menu item Time profile feed by pres sing the Choose button Fig 85 Fig 85 Boiler cleaning Time Feed operating mode Time profile feed Probe switching Time profile ash comp Choose Back Boiler temperature Operating phases Lighting ON 42 C Bo...

Page 31: ... start time Start 20 00 Pressing the or button changes the time in 1 min steps Fig 86 Fig 86 Operation Fig 87 Fig 89 Save the changed time by pressing the Yes button Fig 87 The display shows Parameter is saved for a few seconds Fig 88 and then changes back to the previous level Fig 89 The menu item or sub menu item is exited by pressing the Back button Fig 89 or after a delay of 45 seconds Fig 88 ...

Page 32: ...d Fig 90 Confirm the selected time by pressing the Choose button Fig 91 Fig 90 Operation Fig 91 Fig 92 Fig 93 Fig 94 Pressing the or button changes the time in 15 min steps Fig 92 Save the changed time by pressing the Yes button Fig 93 The display shows Parameter is saved for a few seconds Fig 94 and then changes back to the previous level Feed enable time Start 07 00 End 22 00 Choose Back Feed en...

Page 33: ...hout time control or switched off setting is active in the Feed operating mode menu item see section 2 8 1 3 Fig 97 The menu item or sub menu item is exited by pressing the Back button Fig 97 or after a delay of 45 seconds Fig 97 Feed without time control or switched off Back 5s RESET Fig 96 The menu item or sub menu item is exited by pressing the Back button Fig 96 or after a delay of 45 seconds ...

Page 34: ...1 Pressing one of the six buttons switches the lighting and display on Fig 98 Press the Menu button Fig 99 Confirm the selected menu item Operator level by pressing the Choose button Fig 100 Use the arrow buttons to select the Probe switching sub menu item Fig 101 Confirm the selected sub menu item Probe switching by pressing the Choose button Fig 102 Fig 102 Boiler temperature Operating phases Li...

Page 35: ...needed for Pellet store maintenance in order to activate one specific probe at a time see also the pel let store planning documents The menu item or sub menu item is exited by pressing the Back button Fig 106 or after a delay of 45 seconds Fig 105 Probe switching Automatic Only probe 1 Only probe 2 Only probe 3 Save Yes No Parameter is saved Animated symbol Probe switching Automatic Only probe 1 O...

Page 36: ...nu button Fig 108 Confirm the selected menu item Operator level by pressing the Choose button Fig 109 Use the arrow buttons to select the sub menu item Time profile ash comp Fig 110 Confirm the selected sub menu item Time profile ash comp by pressing the Choose button Fig 111 Fig 111 Time Feed operating mode Time profile feed Probe switching Time profile ash comp Boiler cleaning Choose Back Boiler...

Page 37: ... time by pressing the Yes button Fig 115 The display shows Parameter is saved for a few seconds Fig 116 and then changes back to the previous level Start times for ash compression start time 1 08 00 start time 2 22 00 Choose Back Start times for ash compression start time 1 08 00 start time 2 22 00 Save Yes No Parameter is saved Animated symbol Operation Start times for ash compression start time ...

Page 38: ...ges in the Service level may be performed only by trained service personnel directions for setting see the FireWIN assembly instructions Fig 119 The menu item or sub menu item is exited by pressing the Back but ton Fig 119 or after a delay of 45 seconds Operator level Service level Choose Back Service level only for trained service personnel 5 sec Parameters Start up Actuator test Choose Back ...

Page 39: ...ES and user module instructions Fig 120 FireWIN with MES system control ON OFF button Operating mode switch Switching off 1 Set the operating mode to Standby using the user module installed in the living area 2 If the boiler has been out of service for an extended period during the summer months press the ON OFF button on the InfoWIN unit Flue cleaning function This is operated using the InfoWIN u...

Page 40: ...see section 2 8 1 1 The time is used for the time control of the pellet feed automatic heating surface cleaning and automatic ash compression Fig 121 BioWIN with REG standard control REG standard control RAM 786 Operating mode switch Switching off 1 Set Standby operating mode on the REG standard control unit installed in the living area 2 If the boiler has been out of service for an extended perio...

Page 41: ...eating Emergency operation of boiler reservoir with feed pump 1 There must be power to the boiler The unit is switched on otherwise press the ON OFF button on the InfoWIN unit 2 Select Manual operation on the InfoWIN unit see section 2 5 5 3 Set the manual switch to the Hot water tank manual operation position 4 Once the desired hot water temperature has been reached set the manual switch to the H...

Page 42: ...tenance A clean boiler saves fuel and protects the environment Fly ash and combustion residues must be cleaned off the pellet central heating boiler for living areas at regular intervals Therefore always clean your boiler as required Annual maintenance is required in addition to cleaning This is performed by WINDHAGER Customer Service or the customer service PARTNERS and is a prerequisite of the g...

Page 43: ...r Frequent use of the lever increases efficiency Check the FireWIN reserve supply container if necessary remove dust Display Clean boiler and burner IN 580 FE 390 Clean combustion chamber burner pot Check reserve supply container FireWIN if necessary remove dust Empty the ash pan s At least once per heating season Clean the top heating surfaces and linkage Clean blower wheel and blower box Clean e...

Page 44: ... mode has finished Do not open the combustion chamber and ash door during operation 3 5 Ash pan ash on heating surface Care cleaning and maintenance 3 4 Heating surfaces FireWIN Klassik and Premium Optimum efficiency is achieved when the heating surfaces are cleaned as often as possible using the cleaning lever However the cleaning lever should be connected on the right side and moved backwards an...

Page 45: ...h a cleaning brush The thermocontrol sen sor is located at the top left of the combustion chamber behind the baffle plate Fig 129 Assembly By working through these steps in reverse order Thermocontrol sensor Fig 128 Removing and cleaning the baffle plate Fig 129 Cleaning the thermocontrol sensor with cleaning brush Fig 127 Switching off FireWIN 3 6 Combustion chamber The FireWIN is equipped with a...

Page 46: ...etail Use the spatula to scrape the edges of the burner pot base clean All secondary air holes 6 must be clear clean them with a small screwdriver or drill bit if necessary Remove combustion residue from the burner pot with a vacuum cleaner Vacuum the ash out of the primary air tube in the middle of the burner pot Clean the burner pot once the secondary air holes or the holes in the primary air pi...

Page 47: ... off the FireWIN with the ON OFF button on the InfoWIN Fig 132 and wait until the display has gone out Close the glass cover danger of damage Fold open the cover of the reserve supply container Fig 133 and vacuum out the pellets dust or foreign bodies through the mesh using a vacuum cleaner Fig 132 Switching off FireWIN Fig 133 Folding open the cover FireWIN with fully automated pellet feed Switch...

Page 48: ... Fig 138 Removing the knurled screws Fig 139 Folding open the inspection cover removing dust Fig 140 Removing the knurled screws Fig 141 Removing the coarse filter removing pellets and dust Remove both knurled screws at the back from the coarse filter Fig 140 and remove the coarse filter Fig 141 Remove pellets and dust using a vacuum cleaner Put the coarse filter back on and screw it on with knurl...

Page 49: ...sh first using a vacuum cleaner Fig 145 Fig 147 Connecting the lever and operating it several times Fig 148 Removing the ash pan s or removing the ash Empty the ash pan for the heating surfaces accessory or remove the ash from the duct Fig 148 Vacuum down the top heating surfaces and linkage or clean with a cleaning brush Fig 146 Only with FireWIN Klassik and Premium Push on the cleaning lever of ...

Page 50: ...ple must always be free from fly ash so that the combustion chamber pressure can be monitored Cleaning Pull the pressure hose off the pressure measuring nipple Fig 150 and clean the induction opening in the pres sure measuring nipple e g using a small screwdriver drill bit or the like Fig 151 Push the pressure hose back onto the measuring nipple These parts are automatically checked and cleaned as...

Page 51: ...154 Fig 156 Cleaning the blower wheel Fig 155 Removing wing nuts removing the blower unit Fig 152 Removing dust from the rotary feeder Unscrew two wing nuts from the blower box and remove the complete blower unit Fig 155 Clean the blower wheel using a spatula and brush Fig 156 Inside of blower box Clean fly ash with a vacuum cleaner Assembly Guide the blower unit in at the back using the stay bolt...

Page 52: ...nformation fault or alarm message has been rectified Pressing the Test button changes to the actuator test immediately Fig 159 This function is only intended for trained service personnel for setting instructions see the FireWIN installation instructions Pressing the Back button Fig 160 exits the actuator test Fig 157 LED red Brief description Flashing symbol Information code Information text Fig ...

Page 53: ...thout time control IN 590 Clean boiler and burner Perform cleaning and confirm in opera tor level Boiler and burner are still operating Boiler and burner must be cleaned or the both ash pan s see Fig 162 emp tied see sections 3 4 3 5 and 3 6 Following cleaning confirm cleaning on the InfoWIN operator level see section 2 8 1 1 IN 595 Door open Burner locked Only open the door when the burner is swi...

Page 54: ... technician Emergency operation Switch off the feed unit see section 2 8 1 3 Fill the reser ve supply container with pellets by hand boiler may continue operating without feed FE 356 Combustion chamber pressure not stable The boiler is in operation a Heating surface cover leaking check whether this is firmly closed see sec tion 3 8 press the Reset button b Combustion chamber and ash door are leaki...

Page 55: ... technician Fig 162 Empty the ash pan s or remove the ash from the heating surface duct Ash pan for heating surfaces accessories Code Meaning effect Cause remedy AL 005 Shake out defective Shake out defective or sticking Clean the burner pot Press Reset Shake out motor no longer moves or no longer reaches the end position boi ler switches to burnout mode a Burner contamination close combustion cha...

Page 56: ...ice or your heating technician b Replace the vacuum fan motor inform Windhager Customer Service or a heating technician AL 062 Air intake exhaust flap defective Air intake exhaust flap defective or not opening Check flap Press Reset External air choke optional does not open a Check the air choke press the Reset button b Inform Windhager Customer Service or a heating technician AL 071 Safety emerge...

Page 57: ...tem and filling pressure Press Release button on boiler Boiler temperature is above 100 C boiler enters burnout mode vacuum fan is switched off immediately a Check the water level or pressure in the heating system refill bleed the air b Air in the heating system bleed air c The heat pump or boiler feed pump is sticking or is defective start pump manually or have it repaired Once the boiler water t...

Page 58: ... ash pan in Klassik Pre mium press the reset button c Too much dust in the reserve supply container bridge formation remo ve the dust see section 3 7 press the Reset button d Auger conveyor or rotary feeder jammed due to a foreign body clean the reserve supply container or rotary feeder see section 3 7 and remove the foreign body refill the reserve supply container The alarm message AL 171 may lig...

Page 59: ... FireWIN pellet boiler series for living areas The appliances comply with the requirements in the following documents Seekirchen 25 April 2006 WINDHAGER ZENTRALHEIZUNG Technik GmbH JohannThalmaier Board of Directors Document no Title 98 37 EC 73 23 EEC 89 336 EEC Machinery Directive Low Voltage Directive EMC Directive Standard Edition EN 303 5 1999 EN 60335 1 2001 EN 61000 6 1 2001 EN 61000 6 3 20...

Page 60: ... warranty Further the warranty shall be void if equipment other than those provided by heateam are installed The special warranty restrictions for your system are available in the Warranty Conditions folder supplied with your boiler Start up and regular maintenance following the terms of the Warranty Conditions will assure safe environmentally friendly and economical operation of your system We re...

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