117
R5900120 /01
CX-50 Gen2
2.
Click
Support & Updates
→
Troubleshoot
.
Image 6–61 Factory reset
3.
Click
Reset to factory defaults
.
The following message is displayed: “This action will remove all settings of the Base Unit and replace them
with the default settings. Are you sure you want to continue?”
4.
If you want to continue, click
Yes, remove all settings
otherwise click
No, I changed my mind
.
When yes is clicked, the system starts a reboot.
6.42 Troubleshoot, diagnostics
About diagnostics
A TCP dump test will capture the network data for 2 minutes and the result will be written in a separate file in
the log archive. This file can only be opened with a network monitoring tool.
How to start
1.
Log in to the
Configurator
.
2.
Click
Support & Updates
→
Troubleshoot
.
3.
In the Diagnostics pane, click
Run TCP Dump Test
.
Summary of Contents for CX-50 Gen2
Page 1: ...ENABLING BRIGHT OUTCOMES Installation manual CX 50 Gen2...
Page 2: ......
Page 10: ......
Page 14: ...R5900120 01 CX 50 Gen2 14...
Page 15: ...15 R5900120 01 CX 50 Gen2 Introduction 1...
Page 28: ...R5900120 01 CX 50 Gen2 28 Getting started...
Page 58: ...R5900120 01 CX 50 Gen2 58 CX 50 Gen2 Installation...
Page 119: ...119 R5900120 01 CX 50 Gen2 Firmware updates 7...
Page 121: ...121 R5900120 01 CX 50 Gen2 Troubleshooting 8...
Page 143: ......