Barco ClickShare CSE-800 Installation Manual Download

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7. Software updates

7. SOFTWARE UPDATES

7.1

Software update

About Software updates

There are two ways to update the Base Unit software:
•

via the Con

gurator, for more information, see "Firmware Update", page 70.

•

by copying the software on a USB stick

To update the Base Unit software by copying the software on a USB stick

1. Download the latest version of the software from Barco’s website, ,

www.barco.com/clickshare

. Click on

Visit the ClickShare

product page

and go to tab

Downloads

2. Unzip the zip

le.

3. Copy the ENC

le to a USB stick.

You can have multiple

rmwares for multiple device types on the same stick.

4. Insert the USB stick into the USB port at the front of the Base Unit.

5. Follow the instructions on the meeting room screen.

6. When the on-screen message indicates that the process is

nished, remove the USB stick.

The Base Unit reboots.

R5900049 CLICKSHARE CSE-800 19/03/2018

Summary of Contents for ClickShare CSE-800

Page 1: ...ClickShare CSE 800 Installation manual R5900049 05 19 03 2018...

Page 2: ...23 32 11 Fax 32 56 26 22 62 Support www barco com en support Visit us at the web www barco com Registered address Barco NV President Kennedypark 35 8500 Kortrijk Belgium Phone 32 56 23 32 11 Fax 32 56...

Page 3: ...attached hereto The provisions of this Product Specific EULA override the Barco generic EULA in case of conflicts or inconsistencies In case of inadvertent or other non compliance e g where the actual...

Page 4: ...ch is being licensed hereunder as described in the applicable purchase order and related Product Specific EULA Term means the period set out in article 9 1 hereof as well as any agreed renewal period...

Page 5: ...tified by Barco in the Documentation readme file third party click accept on www barco com or elsewhere the Identified Components Identified Components may be subject to additional and or different te...

Page 6: ...Y AGREE TO INDEMNIFY DEFEND AND HOLD HARMLESS BARCO AND BARCO S AFFILI ATES FROM AND AGAINST ANY AND ALL ACTIONS PROCEEDINGS LIABILITY LOSS DAMAGES FEES AND COSTS INCLUDING ATTORNEY FEES AND OTHER EXP...

Page 7: ...tinue in full force save that such provision shall be deemed to be deleted with effect from the date of such decision or such earlier date and shall be replaced by a provision which is acceptable by l...

Page 8: ...ng up to the conditions of each separate Open Source Software license In the development of the Software the following Open Source Software components have been used giflib http downloads sourceforge...

Page 9: ...g mesa glu snapshot libgpg error ftp ftp gnupg org gcrypt libgpg error libical https github com libical libical releases download v1 0 1 libid3tag http downloads sourceforge net project mad libid3tag...

Page 10: ...ot debian org archive debian 20170208T211941Z pool main l lm sensors logrotate https github com logrotate logrotate archive 3 11 0 lvm2 ftp sources redhat com pub lvm2 releases memtester http pyropus...

Page 11: ...iles download rsyslog sazanami fonts http sourceforge jp projects efont downloads 10087 speex http downloads us xiph org releases speex splashutils http dev gentoo org spock projects gensplash archive...

Page 12: ...eedesktop org releases individual lib xlib_libXcomposite http xorg freedesktop org releases individual lib xlib_libXcursor http xorg freedesktop org releases individual lib xlib_libXdamage http xorg f...

Page 13: ...g freedesktop org releases individual proto xproto_xf86bigfontproto http xorg freedesktop org releases individual proto xproto_xf86dgaproto http xorg freedesktop org releases individual proto xproto_x...

Page 14: ...erating in the frequency range of 5 15 5 25 GHz they are restricted for indoor operations to reduce any potential harmful interference for Mobile Satellite Services MSS in the US WIFI Access Points th...

Page 15: ...ition cet appareil et son antenne ne doivent pas tre co lo calis s ou fonctionnant en conjonction avec une autre antenne ou transmetteur 2 Pour se conformer aux exigences de conformit CNR 102 RF expos...

Page 16: ......

Page 17: ...uration Wizard 31 6 3 On Screen Language and Text Size 33 6 4 Meeting room information 35 6 5 Personalisation wallpaper 36 6 6 Personalisation Personalized wallpaper 37 6 7 Manage configuration files...

Page 18: ...Table of contents 9 Environmental information 79 9 1 Disposal information 79 9 2 Rohs compliance 79 9 3 Importers contact information 81 Index 83 2 R5900049 CLICKSHARE CSE 800 19 03 2018...

Page 19: ...de Article number User Guide R5900050 Installation Guide R5900049 Safety Guide R5900047 Service Guide R5900051 Button Guide R5900007 Recycling Manual R5900048 API Guide R5900018 A printed copy of the...

Page 20: ...n bold e g OK Menu items are indicated in italic Step related notes tips warnings or cautions are printed in italic Procedure related notes tips warnings or cautions are printed in bold between 2 line...

Page 21: ...ding on the location where you buy the product the software of the Base Unit is different If needed you can buy additional Buttons and Trays 2 1 3 Image 2 1 Accessories included Depending on the count...

Page 22: ...two inputs 4K Using the ClickShare Button or Apps Up to 30 fps Noise Level Max 25dBA 0 30 C Max 30dBA 30 40 C Number of sources simultaneous on screen 8 4 per screen Number of simultaneous connections...

Page 23: ...network integration mode Dimensions HxWxD 16 3 mm x 59 3 mm x 162 52 mm 0 64 x 2 335 x 6 398 Power consumption Powered over USB 5V DC 350mA Typical 500mA Maximum 2 3 About the Base Unit Base Unit The...

Page 24: ...receiving content from the Buttons and streaming towards the display pairing and software update of the Button is done You can now unplug the Button from the Base Unit during the first phase of the Ba...

Page 25: ...he Base Unit set the rocker switch to I To shut down the system set the rocker switch to 0 Mechanical fixture points The mechanical fixture points are located at the bottom of the Base Unit Antenna Fo...

Page 26: ...grids Bottom layout of the Base Unit The serial number label containing the Barco part number the revision number production date week year and the serial number The product label with the applicable...

Page 27: ...ugged in the laptop and initializing or waiting for the user to start the ClickShare application pairing software update of the Button in the Base Unit is in progress static white ClickShare is ready...

Page 28: ...le device user guide App Used on Logo ClickShare App iOS Android 2 6 Ports used by the ClickShare Base Unit Overview Sender CSE 800 Base Unit ClickShare Button TCP 6541 6542 6543 6544 6545 UDP 514 Cli...

Page 29: ...or in a place subject to direct sunlight excessive dust or humidity Be aware that room heat rises to the ceiling check that temperature near the installation site is not excessive 3 2 Basic Workflow B...

Page 30: ...3 Getting started 14 R5900049 CLICKSHARE CSE 800 19 03 2018...

Page 31: ...ot block the fan inlets and outlets of the Base Unit Introduction to the installation methods The base unit can be installed in different ways in a meeting room Table mounted Wall mounted Ceiling moun...

Page 32: ...o install 1 Mount both brackets to the Base unit as shown Use for each 4 screws Image 4 1 Mount brackets 2 Drill 2 holes in the wall at a distance of 370 8 mm 14 6 inch or 464 mm 18 3 inch from each o...

Page 33: ...e bracket 4 4 Ceiling mounting About ceiling mounting Use the mounting brackets inserted in the CSE 800 box to mount the Base unit to the ceiling Necessary tools a drill type of drill depends on the t...

Page 34: ...h fixation screws included in the CSE 800 box 2 mounting brackets covers included in the CSE 800 box 2 rack mounting screws not included How to install 1 Clips the plastic cover 1 on each bracket 2 1...

Page 35: ...l to follow a longer propagation path which can result in performance degradation Due to the particular radio pattern of the dipole antennas the antennas should not be placed just above potential posi...

Page 36: ...dio controls of the operating system eg for Windows Control Panel Sounds and audio devices or the physical buttons on the keyboard of their laptop mute unmute lower volume higher volume There will be...

Page 37: ...e connected to two different networks How to connect 1 Insert a network cable with RJ 45 connector into the primary LAN1 and or the secondary LAN2 LAN port 2 Connect the other side to a LAN 3 Configur...

Page 38: ...by button at the front can now fully control the unit The standby button has the following functions When the system is awake a short push triggers the system to go into standby mode When the system i...

Page 39: ...needs to be paired again The Button software update runs in the background and will not impact users while using the system If desired this feature can be disabled in the Web Interface When downgradin...

Page 40: ...This Extension Pack contains the ClickShare Launcher service and a driver to enable the Extended Desktop functionality Both tools will be installed by default To change the default behavior of the ins...

Page 41: ...ld decide if they want to reboot promptrestart QB can be used basic UI no cancel option but prompt to reboot Parameter Description ACCEPT_EULA This parameter shows that the installer accepts the EULA...

Page 42: ...5 Preparing the buttons 26 R5900049 CLICKSHARE CSE 800 19 03 2018...

Page 43: ...ion Base Unit Date Time setup manually Date Time setup time server Energy savers Buttons Blackboard Firmware Update Support Updates Troubleshoot log settings Factory defaults Within some menus the Con...

Page 44: ...address is only visible when the Base Unit is connected to the LAN A login screen appears Image 6 1 Login screen 3 To change the language of the Configurator click on the drop down next to the curren...

Page 45: ...and click OK By default the password is set to admin The configurator opens Image 6 3 Start screen The language of the configurator can be changed on any page in the interface The screen is split up...

Page 46: ...SID and password to connect to the Base Unit are respectively ClickShare serial base number and clickshare 2 On your laptop open a browser Note Supported browsers are Internet Explorer Firefox and Saf...

Page 47: ...onfiguration wizard starts up automatically All basic settings necessary to configure the Base Unit are covered by the configuration wizard Once the configuration wizard is finished the Base Unit is r...

Page 48: ...uration Wizard at the left bottom of each screen Personalisation Language on screen text See On Screen Language and Text Size page 33 Meeting room name location name and welcome message See Meeting r...

Page 49: ...bout the on screen language The on screen language can be set independent of the configurator language The on screen text size can be changed between small medium or large Language selection 1 Log in...

Page 50: ...possible Arabic Simplified Chinese Traditional Chinese Danish Dutch English Finnish French German Italian Japanese Korean Norwegian Portuguese Russian Spanish Swedish Text size 1 Log in to the Config...

Page 51: ...e Unit and in the list of AirPlay receivers on the user s iOS device 4 Click in the input field next to Location name and enter the location 5 Click in the input field next to Welcome message and ente...

Page 52: ...llpaper selection pane is shown The current selected wallpaper is shown with a red border 3 Select one of the available wallpapers and click on Save Changes Note By default a general Barco CSE 800 wal...

Page 53: ...egrated in a larger AK system 6 6 Personalisation Personalized wallpaper About a personalized wallpaper Via the Configurator it is possible to upload personalized backgrounds or wallpapers The upload...

Page 54: ...ed image and click Change image Image 6 12 Change image 3 Browse for the desired image click Open to load the image The content of the file is checked and when valid format and size the file is upload...

Page 55: ...n Files Image 6 14 Configuration files 3 To download a full backup click on Full Backup An xml file containing all information and history will be downloaded This file can be reused on the same Base U...

Page 56: ...to the Configurator 2 Click Display Audio Outputs 3 Click on the drop down box next to Resolution and select the desired resolution When Auto is selected the output resolution is automatically adapted...

Page 57: ...on one screen The content of that first screen will be duplicated on the second screen Display mode selection 1 Log in to the Configurator 2 Click Display Audio Outputs Image 6 18 Display mode 3 Click...

Page 58: ...e disabled or enabled When the enable and or disable setting is changed the Buttons must be re paired before the setting becomes active How to change 1 Log in to the Configurator 2 Click Display Audio...

Page 59: ...eld select the current name and enter a new name 4 Click on Save changes to apply the new settings 6 11 WiFi settings WARNING It is not allowed to operate the Base Unit outside its intended geographic...

Page 60: ...drop down box and selecting the desired mode The following modes are possible Concurrent 2 4 GHz only 5 GHz only Depending on the selection the bottom pane will change When Concurrent is selected the...

Page 61: ...nce by others might lead to connection issues If so increase again the signal strength until the issues are solved By default the strength is set to 100 Button connect 1 Click on the drop down box nex...

Page 62: ...field next to Hostname and enter a host name for the Base Unit The default host name is ClickShare serial number Base Unit 4 Click Save changes to apply the settings Setup the primary and secondary in...

Page 63: ...user name 5 Optionally enter the password 6 Click Save changes to apply the settings For the moment only the primary network connector can be used for API Management Suite and Network Integration 6 1...

Page 64: ...r Base Units can be connected to your network via the wired Ethernet interface Also take into account the amount of bandwidth that each Button needs to stream the captured screen content to the Base U...

Page 65: ...l We strongly advise to reserve IP addresses in your DHCP server for each Base Unit to prevent issues when the hostname is not resolvable Start up Due to the complexity of the ClickShare Network Integ...

Page 66: ...load How to start up for EAP TLS 1 Log in to the Configurator 2 Click WiFi Network Network integration Click on Change configuraton 3 Select the radio button next to EAP TLS and click Next Image 6 27...

Page 67: ...ermission to access the NDES service and request the challenge password To be sure of this the user should be part of the CA Administrators group in case of a stand alone CA or have enroll permissions...

Page 68: ...f the authoritative root CA in your domain and will be used in setting up the EAP TLS connection During the wizard the Base Unit will ensure that it can validate the chain of trust between the Client...

Page 69: ...he corresponding password for the identity that you are using to authenticate on the corporate network Per Base Unit each Button will use the same identity and password to connect to the corporate net...

Page 70: ...referring to PEAPv0 with EAP MSCHAPv2 as the inner authentication method This is one of the two certified PEAP implementations in the WPA and WPA2 standards and by far the most common and widespread...

Page 71: ...t WPA2 PSK WPA2 PSK does not distinguish between individual users there is 1 password PSK Pre Shared Key for all clients connecting to the wireless infrastructure This makes setup very straightforward...

Page 72: ...rmation about activating AirPlay consult the user guide of your device About streaming via Google Cast Before you can mirror information and display it via ClickShare your device must be connected wit...

Page 73: ...be allowed or can be blocked This functions in enabled by default How to enable 1 Log in to the Configurator 2 Click WiFi Network Services Image 6 38 ClickShare API setting 3 Check the check box in fr...

Page 74: ...hout certificate R9861006D01 this function allows Buttons without certificate to be paired with Base Units with certificate CSE 200 and CSE 800 Consider the following remarks For CSE 200 software rele...

Page 75: ...of audio and video data The standard security options are PIN code activation for mobile apps and Buttons WebUI access via HTTPS with login management no wireless WebUI access SSID of Wi Fi network i...

Page 76: ...curity level 1 Log in to the Configurator 2 Click Security Security Level Image 6 41 Security levels 3 Select the desired security level icon 4 Click Save changes to apply the setting 6 23 Security pa...

Page 77: ...Click in the ClickShare API Password pane in the input field next to New password and enter the new password 4 Click in the input field next to Confirm password and enter the new password again 5 Clic...

Page 78: ...me setup manually About Date Time setup The date and time can be set manually using the time zone indication or using at least one NTP servers How to setup 1 Log in to the Configurator 2 Click System...

Page 79: ...e click in the time field next to Time A window with 3 scroll counters open Image 6 46 Time setup 8 Click on the up down arrow of each scroll counter until the correct hour minutes and seconds are obt...

Page 80: ...6W The Base Unit will wake up with one of the following actions Button connecting with the Base Unit Press the standby button on the Base Unit Wake up signal over the network Pairing a Button on the B...

Page 81: ...Unit are indicated in the Buttons List The list contains the state the signal strength the serial number the firmware version the number of connections and last connection Image 6 48 Buttons 6 29 Blac...

Page 82: ...6 CSE 800 Configurator Image 6 49 Save annotations Image 6 50 Save annotations Image 6 51 Save annotations 66 R5900049 CLICKSHARE CSE 800 19 03 2018...

Page 83: ...6 CSE 800 Configurator Image 6 52 Save annotations Image 6 53 Save annotations Image 6 54 Save annotations R5900049 CLICKSHARE CSE 800 19 03 2018 67...

Page 84: ...6 CSE 800 Configurator Image 6 55 Save annotations Image 6 56 Save annotations Image 6 57 Save annotations 68 R5900049 CLICKSHARE CSE 800 19 03 2018...

Page 85: ...age 6 60 Save annotations 3 Check or uncheck the check box in front of Allow saving annotations to connected clients and USB sticks Checked annotations on the blackboard can be saved Unchecked no anno...

Page 86: ...upport Updates Firmware 4 To upload a firmware version click on Upload firmware A browser window opens 5 Browse to the file with the new software and click Open to start the upload Note This should be...

Page 87: ...file click Clear logs 7 To enable logging by the ClickShare client 6 If the launcher service is running hold down the shift key while connecting the Button to the PC until logging is started If the l...

Page 88: ...ging are disabled Restoring to factory defaults will require a repairing of the Buttons used with this Base Unit How to restore factory defaults 1 Log in to the Configurator 2 Click Support Updates Tr...

Page 89: ...on of the software from Barco s website www barco com clickshare Click on Visit the ClickShare product page and go to tab Downloads 2 Unzip the zip file 3 Copy the ENC file to a USB stick You can have...

Page 90: ...7 Software updates 74 R5900049 CLICKSHARE CSE 800 19 03 2018...

Page 91: ...signal strength Put the Base Unit closer to the meeting room table Change the orientation of the antennas at the back of the Base Unit Remove or limit as much as possible all obstructions between the...

Page 92: ...n the display when pressing the Button In extented mode your the 9th person to try to connect The other connections can be 8 buttons or 7 buttons and 1 HDMI connection or 6 buttons and 2 HDMI connecti...

Page 93: ...Web Interface shows error in the processes WiFi Access Point Daemon and or DHCP Server Configuration file is corrupted Browse to the Configuration tab on the Web Interface and press Load Default Setti...

Page 94: ...8 Troubleshooting 78 R5900049 CLICKSHARE CSE 800 19 03 2018...

Page 95: ...ich must be collected and disposed of separately from municipal waste If the battery contains more than the specified values of lead Pb mercury Hg or cadmium Cd these chemical symbols will appear belo...

Page 96: ...land must comply with the Marking for the restriction of the use of hazardous substances in electrical and electronic product of Chinese Mainland marked with the Environmental Friendly Use Period EFUP...

Page 97: ...cate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition 2 Note 2 indicates that the percentage content of the restricted substance doe...

Page 98: ...9 Environmental information 82 R5900049 CLICKSHARE CSE 800 19 03 2018...

Page 99: ...ase Unit 19 21 Audio 20 Display 19 Ethernet 21 LAN 21 Power 21 D Date time 62 Manually 62 Date Time 63 NTP server 63 Time server 63 Display 19 Connection 19 Base Unit 19 Display setup 40 43 Inputs 43...

Page 100: ...ment condition check 13 Security level 59 Services 56 Mobile devices 56 Software 73 Update 73 Software updates 73 Specifications 5 6 CSE 800 6 Standby 64 Status information 61 Symbols 3 T Table mounti...

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