AVT MAGIC THipPro Lite Configuration Manual Download Page 110 | Manualshive

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OPERATION PARAMETERS: Manage access to
database content.

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AUTO-LOCK INFO: Information about each call may
be stored by the user in the info record. Set the
timeout when the system locks the info record
after the last editing. If an info record is locked, the
user must use a new info record for entering call
information. The locked dataset remains in the
database to display the history of the caller.

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SHOW CLEARED INFO AFTER LOCK TIME: Enable to
automatically create a new record when the current
info record was locked by the AUTO-LOCK.

Database (7)

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Summary of Contents for MAGIC THipPro Lite

Page 1: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Configuration Guide Version 3 810 09 January 2023 MAGIC THipPro Pure Lite ...

Page 2: ...ources Initial Setup Setting the IP Address Connecting the PC Software First Steps Possible Applications Configuration System Settings Date and Time and Login Operation Settings Local Settings Factory Settings Maintenance Backup Restore Updates Registration System Monitor Support Content 4 ...

Page 3: ...t www avt nbg de Quick Guides Audio over IP AES67 DANTE RAVENNA LIVEWIRE Signalling and Control with DHD SetLogic Signalling and Control with Ember Ember Consumer Extension MAGIC PhonerSet Provisioning Guide SQL Server 2012 Installation Documentations MAGIC PhonerSet MAGIC THipPro Hardware Additional Documents 5 ...

Page 4: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Overview MAGIC THipPro Lite Hardware Basic Features Optional Features Accessories ...

Page 5: ...ng ALARM Indicating hardware problems INFO 1 INFO 2 Not in use Two RJ10 Handset Headset interfaces for PRETALK Not available for MAGIC THipPro Pure Lite Illuminated graphic display with 160 x 32 pixels front keypad For basic settings and status display only 7 ...

Page 6: ...3 EBU stereo audio in outputs Digital AES 1 2 4 digital audio lines Sub D 15 pole with adaptors to XLR male female 2 x AES3 EBU stereo audio in outputs Digital AES 3 4 licence required 4 digital audio lines Sub D 15 pole with adaptors to XLR male female Optional socket for redundant power supply Programmable GPIO interface 8 TTL in output 8 relays NO 2 x slots for extension modules 8 ...

Page 7: ...x NO 4 x NC 2 x slots for extension modules Optional socket for redundant power supply No physical audio interfaces The configuration described in this manual refers to the MAGIC THipPro Lite with physical audio interfaces but also applies to the MAGIC THipPro Pure Lite Any reference to the physical audio interfaces should be ignored when configuring a MAGIC THipPro Pure Lite 9 ...

Page 8: ...ls in out 2 Ethernet interfaces Only for VoIP systems The standard Audio interfaces can still be used RAVENNA 32 channels in out 2 Ethernet interfaces Only for VoIP systems The standard Audio interfaces can still be used LAN 3 4 Module Two additional 10 100 Mbit s Ethernet interfaces 10 ...

Page 9: ...only 2 x analogue in outputs 2 x digital in outputs included 2 x AES 2 x digital in outputs optional 2 x AES 2 x handsets headsets Digital signal processing for each channel Echo Canceller with up to 120 ms echo tail time AGC Automatic Gain Control Expander for noise reduction Voice Disguise VD function Conferencing for PRETALK and ON AIR Basic Features 1 11 ...

Page 10: ... outputs Predefined GPIOs for 1 dialling keypad Caller number caller name Functions Ember Consumer Support Connect to up to 2 Ember Providers 20 function slots per Ember Consumer For screening information Numbers to dial DTMF generator for transmission of DTMF tones Integrated SIP Monitor and Logging Audio test panel with signal generator MAGIC THipPro Lite Software Touch optimized Windows PC soft...

Page 11: ...O Ports VoIP POTS Gateway 8 POTS channels per unit Connects to the THipPro via predefined VoIP accounts MAGIC THipPro Full Upgrade Including SQL Database and Digital Audio Available for THipPro Lite with 8 VoIP or 8 POTS lines THipPro Lite specific options are not transferred Pretalk Streaming via IP Stream pretalk audio signals between up to 6 PCs and the THipPro Use any audio interface of the PC...

Page 12: ...e is installed Supports all protocols except AES67 Dante Module Audio over IP networking hardware upgrade 32x32 audio channels Supports AES67 for interconnection with Ravenna Livewire etc 2 Ethernet interfaces to support redundancy Ravenna Module Audio over IP networking hardware upgrade 32x32 audio channels Supports AES67 for interconnection with Dante Livewire etc 2 Ethernet interfaces to suppor...

Page 13: ...MAGIC System Manager Access the MAGIC THipPro Lite from AVT s central management software which supports all AVT telephone hybrids and audio codecs Comfortable overview of system health full configuration and Preset management Windows PC software PhonerSet Control up to eight lines via a touchscreen equipped Grandstream Android phone Use the phone s handset for Pretalk Connect up to 8 PhonerSets S...

Page 14: ... MAGIC PhonerSet MAGIC THipPro Lite Handset MAGIC THipPro Lite Headset USB Headset For Pretalk Audio Streaming USB Handset For Pretalk Audio Streaming Accessories 16 ...

Page 15: ...ce Supporting window sizes between 900 x 280 px and 8000 x 6000 px Automatic scaling for high DPI screens Up to 8 clients can access the system simultaneously Optional MS SQL Server backend database Each client has direct access to the MAGIC THipPro Lite unit 17 PC Software ...

Page 16: ... The latest version of the MAGIC THipPro Lite software is freely available in the download section of our website http www avt nbg de The installer contains the MAGIC THipPro Lite PC software and the matching firmware Also check the DOCUMENTS and QUICK GUIDES sections on the website for further information Resources 18 ...

Page 17: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Initial Setup MAGIC THipPro Lite ...

Page 18: ...o Lite can be configured to use DHCP later via the PC software on the LAN INTERFACE configuration page Subsequently also configure SUBNET MASK and DEFAULT GATEWAY of LAN interface 1 Connect the socket LAN 1 of the device to the Ethernet network and connect the PC software All further configurations should be done using the PC software Initial Setup 20 ...

Page 19: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Connecting the software MAGIC THipPro Lite ...

Page 20: ...n Menu Configuration Control Interface INTERFACE Select UDP PARAMETER INTERFACE Select the network interface of the PC which has access to the unit PARAMETER IP ADDRESS Enter the IP address of the MAGIC THipPro Lite default 192 168 96 102 Get the current IP address from the MAGIC THipPro Lite s front display by pressing the HANG UP button to the right of the OK button repeatedly PARAMETER PORT Ent...

Page 21: ...ro Lite it will show NO CONNECTION in the upper right corner When the LAN Client software connects to a MAGIC THipPro Lite with factory settings the main panel is empty Follow the following First Steps for a basic configuration MAGIC THipPro Lite PC software 2 23 ...

Page 22: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH First Steps MAGIC THipPro Lite ...

Page 23: ...t an Operation Mode Add the channels to the studio s at the right Select an Audio Interfaces for each Audio Line in the Audio Assignment table Go to the Line Interface configuration page Select the Line Mode POTS and or VoIP If VoIP is selected go to the VoIP LAN SIP configuration page Enter the VoIP account information you received from the VoIP provider for each line Find more information on the...

Page 24: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Possible Applications MAGIC THipPro Lite ...

Page 25: ...1 Studio One Fader 27 PRETALK ON AIR 1 LAN PC Client 1 ...

Page 26: ...1 Studio Two Faders 28 PRETALK ON AIR 1 LAN PC Client 1 ON AIR 2 ...

Page 27: ...1 Studio Eight Faders 29 PRETALK ON AIR 1 8 LAN PC Client 1 ...

Page 28: ...2 Studios One Fader 30 PRETALK ON AIR 1 LAN PC Client 5 LAN PC Client 1 PRETALK ON AIR 2 ...

Page 29: ...2 Studios Two Faders 31 PRETALK ON AIR 1 2 LAN PC Client 5 LAN PC Client 1 PRETALK ON AIR 3 4 ...

Page 30: ...2 Studios Two Faders 32 PRETALK ON AIR 1 4 LAN PC Client 5 LAN PC Client 1 PRETALK ON AIR 5 8 ...

Page 31: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH System Settings MAGIC THipPro Lite ...

Page 32: ...General 1 34 ...

Page 33: ... identify the device in the optional MAGIC SYSTEM MANAGER to address the device in the CONTROL INTERFACE configuration as the SIP display name request an IP address via DHCP to identify the system via the front display INDEX The system index is only used if multiple MAGIC THipPro Lite systems use the same SQL database for the phonebook All systems connected to a common phonebook database will show...

Page 34: ...Line Interface 1 36 ...

Page 35: ...dio bandwidth Requires the POTS hardware upgrade which consists of one or two modules providing four channels each POTS VOIP LAN SIP Mix POTS and VoIP channels The line mode must be specified for each channel separately in the LINE CONFIGURATION below The number of VoIP and POTS channels does not add up POTS GATEWAY 4 8 LINES Allows you to connect the THipPro Lite via predefined VoIP accounts to a...

Page 36: ...ive PC software client LINE CONFIGURATION Specify parameters for each telephone line separately E 164 LINES Activate this option if the PBX requires the THipPro to dial numbers in an internationally unique format according to ITU T recommendation E 164 E g 49 911 5271 110 IN HOUSE LINES Specify lines connected to a PBX Required to distinguish between internal and external calls Prefix digits for d...

Page 37: ... is the SIP server entered for that line on the VoIP LAN SIP configuration page REJECT ANONYMOUS INCOMING CALLS Check a line to let the THipPro Lite reject calls which don t include the caller s phone number The PBX EXCHANGE LINE CONFIGURATION section specifies the basic local telephone number format INTERNATIONAL PREFIX Prefix digits for dialling international telephone number default 00 don t se...

Page 38: ...ers OUTGOING LINE PREFIX Prefix digit inserted before the number to dial external phone numbers PBX NUMBER The office trunk number Required in mixed line mode ISDN POTS VoIP or if some but not all channels are in house lines SKIP OUTGOING LINE PREFIX ON INCOMING CALLS Some PBXs signal the calling party s number including the prefix digits some don t Set this option so that the number of incoming c...

Page 39: ...POTS Phone Numbers 1 41 ...

Page 40: ...ed on the LINE INTERFACE page There is no technical necessity to specify the POTS phone numbers Enter the POTS phone numbers if you like to display them in the line labels On the LINE LABELS page you may use the lineid wildcard to display the POTS phone number POTS Phone Numbers 2 42 ...

Page 41: ...POTS Interface PABX Outside Line 1 43 ...

Page 42: ...ng Enable this setting the incoming call should be ignored until the second ringing The call will be visible from the second ringing even if no phone number is detected DROP WHEN BUSY TONE DETECTED Enable if the system should drop the call automatically when the disconnected tone busy tone is heard on the telephone line You may define a custom tone or the measure the tone in the BUSY DROP TONE sec...

Page 43: ...heard on the first telephone line connected to the PBX or to the public network respectively ENABLE EXPERT SETTINGS Help to improve the audio signal on telephone lines with difficult line characteristics HIGH PASS FILTER CUT OFF RECEIVE Sounds below this frequency are filtered out e g low frequency hum POTS LINE LEVEL ADJUSTMENT RECEIVE Increase the value to amplify the audio signal coming in from...

Page 44: ...VoIP LAN SIP 1 46 ...

Page 45: ...lso referred to as REALM or REGISTRAR IP address or host name PORT Server port of the SIP protocol May be omitted if the default port 5060 is used LAN LAN interface of the MAGIC THipPro Lite which connects to the backup SIP server BACKUP SERVER The MAGIC THipPro Lite monitors constantly if the primary SIP server is available If not it switches to the backup SIP server When the primary SIP server b...

Page 46: ...oIP channel It is recommended to use only straight numbers default 5004 5006 5008 SET DEFAULT AUDIO PORTS Sets the audio ports UDP to their default values DISPLAYED NAME Text entered here will be displayed on the telephones of the callers Note that PBXs or providers may override the displayed name DTMF TX DTMF tones are used to transmit digits such as pin codes via a telephone system With VoIP the...

Page 47: ...alls Keep Alive packets are only sent if STUN is enabled for the respective SIP account default 20 seconds QUALITY OF SERVICE DIFFSERV End to end Quality of Service is only possible when it is supported by all network elements RFC2474 defines Differentiated Services DiffServ a mechanism to classify network traffic The 8 bit Differentiated Services Field DS Field is part of the IPv4 header It conta...

Page 48: ...nes call which announce a list of supported audio codecs but only work when the MAGIC THipPro Lite selects the first algorithm from the list REGISTRATION These settings control the SIP registration process at the SIP server DELAY BETWEEN SIP LINES During start up MAGIC THipPro Lite simultaneously sends a SIP registration telegram for each VoIP channel to the SIP server If this is overwhelming the ...

Page 49: ...e Click again to change the view of the table again The view also changes back again after 20 seconds with no user input TABLE IN PORT VIEW LINE Shows the number of the telephone line SIP SERVER Primary SIP Server The remote SIP port can be changed here by appending port USE LOCAL PORT 5060 Enable for lines which must not use individual SIP port numbers LOCAL SIP PORT Shows the local SIP port assi...

Page 50: ...Audio Interface 1 52 ...

Page 51: ... line mode or audio over IP settings INTERNAL Synchronize to the clean internal clock INTERNAL DANTE CLOCK Synchronize to Dante clock if a Dante module is equipped and configured otherwise the internal clock is used INTERNAL RAVENNA CLOCK Synchronize to Ravenna clock if a Ravenna module is equipped and configured otherwise the internal clock is used INTERNAL PTP CLOCK Synchronize to the AES67 cloc...

Page 52: ...e audio level and vice versa default 6dBu HEADROOM Increase the headroom to decrease the analogue audio levels of the inputs to create a safety zone for internal audio mixing Prevents the audio signal from clipping in the internal mixer The analog output signal is amplified by the headroom default 9 dBr HANDSET 1 2 Set the audio levels of the handset interfaces on the front panel of the MAGIC THip...

Page 53: ...AES67 1 55 ...

Page 54: ...igure the technical parameters of AES67 audio over IP on the AES67 page Find the details in the Audio over IP AES67 DANTE RAVENNA LIVEWIRE document available in the download section of our website AES67 2 56 ...

Page 55: ...LAN Interface 1 57 ...

Page 56: ...rface and each IP address of the MAGIC THipPro Lite When using VLANs Assign a service Ember DHD SNMP PC control to a VLAN on the VLAN configuration page Assign a service Ember DHD SNMP PC control to an IP address on the corresponding configuration page of the service LAN X Set IP addresses for each LAN interface DHCP Retrieve an IP address automatically from a DHCP server IP ADDRESS Enter a unique...

Page 57: ...Mbit s full duplex operation 100 Mbit s full duplex is required for audio transmission PC CLIENT CONNECTION Configure the parameters of PC the control connections UDP PORT Sets the UDP port all PC software instances connect to default 10000 ACCESSIBLE FROM Select the Ethernet interface and the IP address of the MAGIC THipPro Lite to which the PCs should be allowed to connect In factory settings PC...

Page 58: ...NTP 1 60 ...

Page 59: ...SERVER If that server is not available it will try to retrieve the time information from the ALTERNATIVE SERVER LAN Select the LAN interface of the THipPro Lite which has access to the NTP server IP ADDR Enter the IP address of the NTP server The THipPro Lite does not resolve host names of NTP servers PORT Enter the server port NTP normally uses the UDP protocol on port 123 SYSTEM TIME Displays th...

Page 60: ...VLAN 1 62 ...

Page 61: ...l area network PRIORITY Sets a quality of service classification for the service ranging from 0 lowest priority to 7 highest priority It is recommended to set the priority to 6 for services transmitting audio Pretalk Streaming VoIP AES67 and PhonerSet VID 12 Bit Sets the VLAN identifier specifying to which VLAN the service belongs The range is 1 4094 Note Changing the VLAN configuration requires t...

Page 62: ...DHD AUDIO MATRIX 1 64 ...

Page 63: ...t the LAN interface of the MAGIC THipPro Lite which connects to the DHD cores REDUNDANCY LAN INTERFACE Select the LAN interface of the MAGIC THipPro Lite which connects to the Redundancy IP Address of the DHD cores TCP IP RECONNECT TIME Specifies the time interval between TCP connection requests to a DHD core in seconds The range is 1 255 seconds default 10 seconds DHD CORE Enter up to 2 DHD cores...

Page 64: ...Ember 1 66 ...

Page 65: ...ich the Ember consumers connect PORT N CONSUMER N Enter a port for each consumer default 9000 9001 9002 ACTIVATE EMBER CONSUMER to connect the MAGIC THipPro Lite to one or two Ember providers Enabling the Ember consumer is also required for the Ember Consumer Extension LAN INTERFACE Select the LAN interface of the MAGIC THipPro Lite used to connect to Ember providers TCP IP ADDRESS Enter the IP ad...

Page 66: ...PhonerSet Remote Light 1 68 ...

Page 67: ...ch the PhonerSet phones connect default 10300 AUDIO PORT Each PhonerSet phone establishes an audio stream to the MAGIC THipPro Lite for pretalk Enter a unique port for each PhonerSet phone default 5400 5402 5404 5406 5408 5410 5412 5414 Find more information in the MAGIC PhonerSet document available in the download section of our website ACTIVATE REMOTE LIGHT PROTOCOL Enables the Remote Light prot...

Page 68: ...Stream Quality Measurement 1 70 ...

Page 69: ...ber of lost packet and stores the maximum jitter that appeared within that time interval The first indication of stream quality after a call is established can be displayed when the first measurement interval is over A short interval leads to faster results The thresholds for the status LEDs can be configured under QUALITY LED STATUS PACKET LOSS Define the number of packet losses within the measur...

Page 70: ...SNMP 1 72 ...

Page 71: ...nding SNMP responses The remote port is derived from received SNMP requests default 161 NMS 1 4 Specify up to four network management stations to receive traps LAN Select the LAN interface of the MAGIC THipPro Lite which is used to send SNMP traps IP ADDR Specify the IP address of the network management station PORT Specify the UDP port of the Trap receiver of the network management station defaul...

Page 72: ...this table Select all traps which should be sent to the network management station Click into the CATEGORY column to assign a trap to a category There are four categories To decrease the number of traps to send assign several alarms to a category and select only the category trap at the end of the list Find more information about the alarms in the SYSTEM MONITOR section of this document Additional...

Page 73: ...Quick Dials 1 75 ...

Page 74: ...als for loading presets via the front keypad of the MAGIC THipPro Lite on the QUICK DIALS configuration page Long press a button on the front keypad of the MAGIC THipPro Lite to load the specified Preset Quick Dials 2 76 ...

Page 75: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Daten and Time Login MAGIC THipPro Lite ...

Page 76: ...Date and Time 1 78 ...

Page 77: ... In an NTP server is not available you may set the internal clock of the MAGIC THipPro Lite on the DATE AND TIME configuration page Date and Time 2 79 ...

Page 78: ...Login 1 80 ...

Page 79: ...nging the configuration importing configurations managing presets opening the system panel accessing the file system updating the firmware resetting to factory settings USER Specify a user password to restrict loading presets Note If you forgot your password you need to reset the MAGIC THipPro Lite to factory settings Note The local configuration on the PC is protected via operating system privile...

Page 80: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Operation Settings MAGIC THipPro Lite ...

Page 81: ...Clients Security 1 83 ...

Page 82: ... STUDIO Represents the internal ID of a client The default studio is displayed if a 2 Studios mode is selected on the Mode Audio Line configuration page ALIAS A label for the client to easily identify the client on other configuration pages with client specific settings COMPUTER NAME IP ADDRESS A client is identified by the system by its Windows device name or by its IP address used to connect to ...

Page 83: ...Mode Audio Line 1 85 ...

Page 84: ...r for all telephone lines of the studio on the mixing console If multiple calls are ON AIR they are mixed in the MAGIC THipPro Lite TWO FADERS There are two faders for all telephone lines of the studio on the mixing console The user can decide for each call which fader to use If multiple calls are ON AIR they are mixed in the MAGIC THipPro Lite EIGHT FADERS There is one fader for each telephone li...

Page 85: ...termined by the position of the client in the CLIENTS SECURITY list Access to the other studio can be granted optionally AUDIO LINE Displays the name of the audio line PRETALK client The PRETALK audio line of the client ON AIR N An ON AIR audio line which is usually connected to a fader of the mixing console HOLD MONITORING The input audio signal can be used as the HOLD signal for all lines of the...

Page 86: ... play a ringtone if there is an incoming call 2 STUDIO SCREENING Enable to have the telephone lines of studio 1 and studio 2 displayed on that client CUSTOM LABEL Define a custom label for the PRETALK HOLD and ON AIR buttons on the PC client software here The font settings of the HOLD button also apply to the DROP button Mode Audio Line 4 88 ...

Page 87: ...HOLD Signal 1 89 ...

Page 88: ...les being up to 16 seconds long If a channel is shared between studios the hold signal to be used depends on the active studio displayed on the PC software RECORDED HOLD SIGNAL N Manage the internally stored Hold signals here Select the recorded Hold signal of a studio via the tab at the top PAUSE BETWEEN REPETITION Set the pause between repetitions of the recorded Hold signal during playback RECO...

Page 89: ...t module supports WAVE and MP3 audio files They are automatically converted to a mono file with 16 kHz sampling frequency TEST RECORDED HOLD SIGNAL Plays back the Hold signal on the audio interface selected under RECORD SOURCE START Plays back the Hold signal STOP Stops playback of the Hold signal HOLD Signal 3 91 ...

Page 90: ...PhonerSet 1 92 ...

Page 91: ...HONERSET page STUDIO Caller Line Define which channels are displayed in the PhonerSet app for each workplace STUDIO N All channels of the respective studio are available on the PhonerSet LINE N Only the specified channel is available on the PhonerSet PhonerSet 2 93 ...

Page 92: ...Remote Light Audio Assignment 1 94 ...

Page 93: ...e via the Remote Light Protocol Only audio interfaces which are assigned to audio lines on the MODE AUDIO LINE configuration page are available For each Remote Light client the following functions are available PRETALK FADER 1 On Air 1 FADER 2 On Air 2 Remote Light Audio Assignment 2 95 ...

Page 94: ...Signal Processing 1 96 ...

Page 95: ...ETTINGS AGC EXPANDER is used for AGC and the expander for received audio signals The threshold for transmitted audio signals is 52 dBFS AUTOMATIC GAIN CONTROL SETTINGS AGC EXPANDER Define the filter parameters for AGC and expander THRESHOLD The AGC is only applied to audio signals above this level The expander is only applied to audio signals below this level LEVEL Define the target level for the ...

Page 96: ... ACTIVE Enables the echo cancellers Especially analogue telephones cause strong echoes LINE BASIS DELAY The echo canceller can detect and eliminate echoes with a delay of up to 120 ms Each telephone network has an individual minimum round trip time for echo signals This timespan can be ignored by the echo canceller The defined line basis delay moves the 120 ms range of the echo canceller A value o...

Page 97: ...o higher notes Set to DOWN to shift the voice to lower notes RATIO Define how strong the effect should be Range 1 low 4 high AUTO DUCKING OF CALLER Define how much the caller s voice is attenuated when an audio signal is sent to the caller e g when the presenter speaks Range Off 6 dB 42 dB DEFAULT SETTINGS Sets the parameters on this page to factory default Signal Processing 4 99 ...

Page 98: ...Monitoring Source 1 100 ...

Page 99: ...page Select the audio signals to monitor in the table AUDIO INTERFACE Name of the audio interface AUDIO LINE The audio line assigned to the audio interface on the MODE AUDIO LINE configuration page INPUT Enable the input to monitor the audio signal coming in on that audio interface OUTPUT Enable the output to monitor the audio signal going out on that audio interface Monitoring Source 2 101 ...

Page 100: ...Auto Answer 1 102 ...

Page 101: ...OCIATED STUDIO Use the Hold signal of the first studio the channel can be found in HOLD STUDIO N Use the Hold signal of a specific studio ON AIR ASSOCIATED STUDIO Use the audio line of On Air fader 1 of the first studio the channel can be found in ON AIR N Use a specific On Air audio line PHONERSET N PRETALK Use a specific PhonerSet pretalk audio line PRETALK N Use a specific Pretalk audio line AU...

Page 102: ...Line Labels 1 104 ...

Page 103: ...SN as defined on the MSN configuration page POTS Phone number as defined on the POTS Phone Numbers configuration page sipsrv Only in VoIP mode SIP server name address currently used sipsrv Only in VoIP mode 1 if the main SIP server is currently used 2 if the backup SIP server is currently used sipaut Only in VoIP mode SIP authentication as defined on the VoIP LAN SIP configuration page sipdisp Onl...

Page 104: ...Database 1 106 ...

Page 105: ...base When disabled caller information can still be entered in the PC software This information is also distributed to the other clients But it can not be stored for later use TYPE Select a database type MAGIC TOUCH This is a Microsoft Access database using the format of the discontinued MAGIC Touch telephone hybrid system MAGIC THIPPRO LITE This is a Microsoft Access database using a new format ta...

Page 106: ...ts have permission to read the file and write to the file SYSTEM DATABASE Enter the path and filename of the Microsoft Access system database file This file contains the parameters for the clients to access the phone book Find the system database file Screener mdw in the installation directory of the MAGIC THipPro Lite PC software PHONE NUMBER TYPES Each phone number stored in the database can be ...

Page 107: ...Database 4 109 ...

Page 108: ...er followed by the database instance separated by a backslash Depending on the SQL server configuration the database instance might be omitted DATABASE The SQL database name USER The SQL database user name PASSWORD The users SQL database password NETWORK LIBRARY Chose a network library which uses a protocol which is supported by the specified SQL server DEFAULT The driver on the Client PC choses t...

Page 109: ...so necessary to store the telephone numbers in a standardized format COUNTRY Select the country from the list in which the MAGIC THipPro Lite is located This automatically sets the COUNTRY CODE If the desired country cannot be found set the country code by hand COUNTRY CODE The international dialling code of the country in which the MAGIC THipPro Lite is located CITY Select the city from the list ...

Page 110: ...stem locks the info record after the last editing If an info record is locked the user must use a new info record for entering call information The locked dataset remains in the database to display the history of the caller SHOW CLEARED INFO AFTER LOCK TIME Enable to automatically create a new record when the current info record was locked by the AUTO LOCK Database 7 112 ...

Page 111: ...Night Service 1 113 ...

Page 112: ...el If several forwarding destinations are configured the user can chose a number when activating the night service When the night service is activated the telephone channels on the main panel of the PC software are disabled and the configured message is displayed FUNCTION Select a mode NO NIGHT SERVICE OPERATION Night service is not available to the user TRANSFER INCOMING CALL Every incoming call ...

Page 113: ...and can be used in the night service message GENERAL parameters ACTIVATION BUTTON LABEL Define the label of the button in the line group menu of the PC software s action bar ACTIVE NIGHT SERVICE MESSAGE Define the message that is displayed on the telephone channels in the PC software when the night service is active Enter any text You may include the supported variables number The destination phon...

Page 114: ...DTMF Event Labels 1 116 ...

Page 115: ...can decode signals which are transmitted as an audio signal or via RFC2833 in VoIP mode The DTMF mode may be selected by the user of the PC software under Menu Configuration DTMF Settings Mode If the DTMF Event Mode is active a text can be assigned to each DTMF code When a DTMF tone is received the PC software displays the text instead of the digit The text is displayed for five seconds DTMF DIGIT...

Page 116: ...GPIO 1 118 ...

Page 117: ...nd a maximum current of 10 mA The MAGIC THipPro Lite provides 8 hardware Relays through its GPIO connector at the back A relay can be loaded with maximum 200 mA and 48 V Double click a list entry to configure the TTL or Relay function Find the details on the available functions in the Signalling and Control with EmBER document available in the download section of our website If DHD AUDIO MATRIX is...

Page 118: ...gnalling and Control with EmBER document available in the download section of our website If EMBER CONSUMER is enabled you can configure up to 20 functions for each consumer under GPIO EMBER CONSUMER FUNCTIONS Find the details on the available functions in the Signalling and Control with EmBER document available in the download section of our website GPIO 3 120 ...

Page 119: ...Ember Consumer Extension 1 121 ...

Page 120: ...the PC software The mixing console must act as Ember provider and support DHD SetLogic Configure the workplaces on the EMBER CONSUMER EXTENSION configuration page Find the complete configuration guide with examples in the Ember Consumer Extension document available in the download section of our website Ember Consumer Extension 2 122 ...

Page 121: ...Ember Dial Pad Extension 1 123 ...

Page 122: ...ed Dial Pads can be provided by the MAGIC THipPro Lite Ember Provider Find the dial pads in the Ember tree of the MAGIC THipPro Liteunder AVT MAGIC THipPro GPIOs Dial Pad N Find the number entered via a dial pad in the Ember tree of the MAGIC THipPro Lite under AVT MAGIC THipPro Operation Dial Pad Numbers Dial Pad Number N Ember Dial Pad Extension 2 124 ...

Page 123: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Local Settings MAGIC THipPro Lite ...

Page 124: ...Window Parameters 1 126 ...

Page 125: ...on starts If the screen resolution changes or the taskbar changes the application needs to be restarted CUSTOM Set a custom windows size in pixels The supported range is Width 900 8000 pixels Height 280 6000 pixels Predefined sizes Select one of the predefined windows sizes REMEMBER LAST WINDOW POSITION The last window position of the main window is stored when closing the app The next time the ap...

Page 126: ...n Air the MAGIC THipPro Lite hangs up as soon as the call transfer destination answers the call Note Talking to the call transfer destination only works if ECT on Pretalk with Auto Drop on the Line Interface configuration page is disabled BLIND CALL TRANSFER The MAGIC THipPro Lite sends a request to the PBX to transfer the call and hangs up There is no chance to talk to the call transfer destinati...

Page 127: ...PRETALK Streaming 1 129 ...

Page 128: ...d by the PC software The RECORD button on the PC software is only available when at least one call is in Pretalk und the client uses Pretalk Streaming AUDIO INPUT All available audio inputs are listed here Select an audio input the Primary Sound Capture Driver or the Default Communication Device Check the sound settings of the operating system to see which audio interfaces are set as Primary Sound...

Page 129: ...ND SCREENER TO A STEREO AUDIO FILE Enable this option to record the audio signals of the caller and the user of the PC software to separate channels of a stereo audio file If disabled only the audio signal of the caller is recorded to a mono audio file AUTOMATICALLY START RECORDING WHEN SWITCHING TO PRETALK Enable this option to automatically record any caller in Pretalk Recording stops automatica...

Page 130: ...Chat 1 132 ...

Page 131: ... action bar of the main panel SHOW CHAT Enable this option if the chat window should be available on this client ON NEW MESSAGE Define how a new message is indicated PLAY FILE Enable this option to play the specified audio file FLASH Enable this option to make the frame of the chat feed flash POP UP WINDOW Enable this option to bring the application window to the foreground Chat 2 133 ...

Page 132: ...Settings Location 1 134 ...

Page 133: ...settings are saved in the user directory of the logged in Windows account User rights are sufficient to change the local settings APPDATA LOCAL AVT MAGIC THipPro LITE FOR ALL USERS All users of the PC use the same settings Windows Administrator rights are required to change the local settings PROGRAMDATA AVT MAGIC THipPro LITE STORE SETTINGS IN CUSTOM PATH The settings are saved in an adjustable f...

Page 134: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Setting Factory Settings MAGIC THipPro Lite ...

Page 135: ... Display The configuration of the device is reset All files stored on the device are preserved The configurations of all clients are preserved If there is no password configured the device can be reset via front display as shown on the right Set Factory Settings 1 137 ...

Page 136: ... If there is a password configured but the password is not known the device can only be reset via front display as shown on the right Set Factory Settings 2 138 ...

Page 137: ... The MAGIC THipPro Lite can also be reset to factory settings via the PC software Go to MENU ADMINISTRATION SET FACTORY SETTINGS Set Factory Settings 3 139 ...

Page 138: ...info avt nbg de www avt nbg de AVT Audio Video Technologies GmbH Maintenance MAGIC THipPro Lite ...

Page 139: ...Backup Restore 1 141 ...

Page 140: ...tored but access to the database is disabled in the configuration This makes sense if the configured database settings do not fit for a new system because of e g a different SQL Server IMPORT THE IP ADDRESSES OF THE SYSTEM FROM THE FILE Only available when restoring changes the IP Addresses of the MAGIC THipPro Lite Enable if you like to restore the IP Addresses from the backup After the backup wa...

Page 141: ...Update and Firmware Download 1 143 ...

Page 142: ...ne client After starting the new version you will be prompted to update the firmware Confirm and update the firmware When the update is finished the unit will restart You may also update the firmware manually via MENU ADMINISTRATION FIRMWARE DOWNLOAD The firmware file included in the PC software is automatically loaded Click on BROWSE if you are advised to load a different firmware by AVT support ...

Page 143: ...Registration 1 145 ...

Page 144: ...icence Attach the FACTORY NUMBER of your unit which is displayed in the REGISTRATION window CREATE TEST LICENCE KEY If you like to test a feature before buying it create a test licence key and send it to us along with the factory number of the unit The test licence will work for a limited time The timer only counts when the unit is running The test licence enables all available features Registrati...

Page 145: ...System Monitor 1 147 ...

Page 146: ...ite NTP Server Shows whether the unit is connected to an NTP server or not If the unit is connected the IP address of the NTP server used is displayed AES EBU Input The system can detect if there is a valid digital audio signal at the AES inputs Find more information on the alarm in the right column AES67 RX STREAM The built in AES67 software module cannot receive all configured streams The status...

Page 147: ...ipPro Lite can handle up to 25 MBit s in RX direction If the data rate is higher check for broadcast or multicast traffic that is reaching the THipPro unintentionally DANTE Displays link state speed and duplex mode of the optional DANTE module RAV Displays link state speed and duplex mode of the optional DANTE module IP TRANSMISSION JITTER Displays the jitter statistics of a selected VoIP audio st...

Page 148: ...Consumers are connected to the MAGIC THipPro Lite s Ember Provider module DHD CORE CONNECTIONS Show the status of the connections to the configured DHD cores CONNECTED REMOTE LIGHT PROTOCOL DEVICES Shows the connected devices which are using the remote light protocol CONNECTED PHONERSETS Shows the status of connected PhonerSet phones IP ADDRESS of the PhonerSet AUDIO STREAM Status of the audio str...

Page 149: ...Ravenna Streams 1 151 ...

Page 150: ...the Ravenna stream CHANNEL Shows which audio channels the Ravenna module uses to transmit the audio signal to the MAGIC THipPro Lite base board STATE Shows whether the stream is currently being received TRANSMIT STREAMS ENABLED Shows whether the output stream is activated in the Ravenna web interface NAME The name of the Ravenna stream CHANNEL Shows which Ravenna Tx channels of the MAGIC THipPro L...

Page 151: ...Audio Interface Monitor 1 153 ...

Page 152: ...splayed AUDIO INTERFACE Name of the audio channel AES EBU Digital audio interfaces at the back of the device XLR ANALOGUE Analogue audio interfaces at the back of the device HANDSET Handset audio interfaces at the front of the device IP AUDIO STREAM Pretalk streams over IP PHONERSET PhonerSet audio streams over IP AES67 AES67 audio channels of the AES67 software module DANTE Audio channels of the ...

Page 153: ...SIP State Monitor 1 155 ...

Page 154: ...P SERVER State of registration at the main SIP server TEST Click to start registration The result is displayed next to the button The test may take up to 2 minutes STATE State of the registration process in plain text BACKUP SIP SERVER State of registration at the backup SIP server TEST Click to start registration The result is displayed next to the button The test may take up to 2 minutes STATE S...

Page 155: ...Record SIP Logfile 1 157 ...

Page 156: ...han one hour SIP USER FILTER Optionally enter a SIP user name to filter the messages written to the logfile START LOGGING Click to start recording the SIP messages START SIP REGISTERING This can be used if you like to record the SIP registration process Click while the logging is active STOP LOGGING Click to stop recording the SIP messages VIEW LOGFILE Open the logfile in a text editor on the PC A...

Page 157: ...info avt nbg de www avt nbg de Support Hotline 49 911 2571 110 Support Portal avt nbg zammad com Support E Mail support avt nbg de Support ...

Page 158: ... AVT Audio Video Technologies GmbH AVT Audio Video Technologies 90411 Nürnberg Nordostpark 91 Germany 160 ...

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