Troubleshooting
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Avaya
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RS9 UPS (9–18 kVA, 9-Slot Models) Site Preparation, Installation and Operator’s Manual
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164201543 Rev A
Obtaining Service
The troubleshooting chart covers most of the difficulties you may
encounter during normal operations. If you have any questions or
problems with your UPS, call your Avaya service representative or the
appropriate telephone number on the service label of your UPS.
Please have the following information ready when you call:
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Model number
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Serial number
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Version number (if available)
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Date of failure or problem
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Symptoms of failure or problem
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Customer return address and contact information
Parts List
Item
Material Code
Description
9-Slot UPS Enclosure
700326689
RS9 UPS Chassis 9-Slot Enclosure Hardwired In/Out
9-Slot EBMC
700326705
RS9 UPS Battery Chassis 9-Slot Enclosure
SNMP Web Adapter
700249048
RS9 ConnectUPS
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Web/SNMP Card
3 kVA Power Module
700248974
RS9 3 kVA UPS Power Module
Battery Module
700248982
RS9 Internal Battery Module
20A Charger Module
700249030
RS9 Internal 20A Battery Charger Module
EBC A
700326721
RS9 1CR1-10TC150C-120-H225-CA Extended Battery Cabinet (A)
EBC B
700326739
RS9 1CR3-20TC100S-120-H225-CA Extended Battery Cabinet (B)
EBC C
700326747
RS9 1CR3-20TC150C-120-H225-CA Extended Battery Cabinet (C)
EBC D
700326754
RS9 1CR6-30TC120S-120-H225-CA Extended Battery Cabinet (D)
EBC E
700326762
RS9 1CR6-30TC150C-120-H225-CA Extended Battery Cabinet (E)
EBC F
700326770
RS9 1CR4-40TC150C-120-H225-CA Extended Battery Cabinet (F)