Entry points are comprised of two parts:
• Called/Calling Party Identification (CPI) string contains called party and calling party
information. The CPI string is transmitted by the CS 1000 every time a call is answered.
• Call Flow. For information about call flows (also known as Auto Attendant Flows or AAF),
see
Avaya Hospitality Messaging Server 400 Fundamentals, NN42350-104
.
The entry point format is as follows:
<Called Party>_<Calling Party>
Note:
If using Communication Manager, do not configure an entry point for
MINIBAR/Room
Status
. The Intuity Lodging voicemail interface does not support sending maid status codes
or minibar inventory information to the Property Management System; therefore, the minibar
and maid status feature available on the HMS 400 with CS 1000 is not available for
Communication Manager.
Procedure
1. On the
Web Configuration
main navigation bar, click
System Configuration
.
2. In the
System Configuration
navigation, click
Entry Point
.
3. On the
Entry Point
window, in the first
Entry Point Format
box, type the called
party number or extension number of a specific service.
4. To configure advanced options for the calling party, select the
Advanced Setting
check box.
5. If you did not select Advanced Setting, a
W
appears in the second Entry Point Format
box as the Calling Party.
If you do not configure Advanced Setting, W is the only option available for Calling
Party.
6. If you selected
Advanced Setting
, in the second
Entry Point Format
box, type
W
,
C
, or
X
as the Calling Party.
7. In the
Call Flow
list, select a call flow.
8. Click
Add
.
9. Click
Change Position
to change the order of the configured entry points.
Ensure that the W_W entry point is the last entry in the entry points table.
Job aid
The following table identifies call flows that are available to configure an entry point.
Server configuration procedures
Avaya Hospitality Messaging Server 400 Installation and Commissioning
March 2012 63
