Stopping or restarting the HMS 400 — Full Shutdown
About this task
Follow this procedure to perform a full shutdown of the HMS 400 application or restart the HMS
400 application.
Procedure
1. On the
HMS400R3: Voice System
screen, go to
Settings
and check
Stop Engine
when Shutdown.
. This ensures that the voice engine stops running during
shutdown.
2. Click
Exit
.
3. In the
Exit
window, type the password
000
.
4. Click
Exit
.
5. On the system tray, right-click the (not applicable to Communication Manager
systems).
PMSI
icon and select
Exit
.
Alternatively, open the PMSI application window, and click
File > Exit
. In the
Exit
PMSI
window, type the password
000
.
6. On the system tray, right-click the PBXI icon and select
Exit
.
Alternatively, open the PBXI application window, and click
File > Exit
. In the
Exit
PBXI
window, type the password 000. (Not applicable to Communication Manager
system).
7. If the Operator Console application is active, select
File > Exit
on the
ExtLink
Interface
.
8. In the
Exit Password
window, type
000
and click
OK
.
9. Click
Exit
.
10. If
Channel Monitor
is active, select
File > Exit
in the Channel Monitor window.
11. To restart the HMS 400, double-click the
HMS400R3
icon on your desktop.
Note:
It takes 90 seconds before HMS400 Release 3 begins answering calls on a
restart.
Common procedures
112 Avaya Hospitality Messaging Server 400 Installation and Commissioning
March 2012
