on page 101.
Placing a call on Hold
Use the Hold feature when you are talking to one contact and want to perform another action,
such as answer a new incoming call, transfer a call, or initiate a new call. You can have a
number of calls on hold at the same time.
To place a call on hold:
Press the
Hold
fixed key.
The LCD on hold icon flashes beside the line
on hold.
The following figure shows the IP Deskphone display area when a call is placed on hold.
Figure 26: Call On Hold
To retrieve a call on hold:
To retrieve a call on hold do one of the following:
• Press the
Line
feature key beside the flashing
LCD indicator.
• Press the
Hold
fixed key.
To end a call on hold:
You must retrieve a call from hold before you can end it.
Placing a call on Hold
Avaya 1165E IP Deskphone with SIP Software User Guide
November 2013 153
