Avaya 1165E, User Manual

Page: 112 / 294

Note:
If information for fields such as the organization name, organization code, and location has
not been entered for the contact, then those fields are not displayed.
Figure 22: Contact details
When you view the details of a contact, you can:
• Call the contact. See Initiating a call from the Address Book on page 112.
• Send an IM. See Composing an Instant Message on page 144.
• Edit the contact information. See Editing a contact in your Address Book on page 115.
Initiating a call from the Address Book
You can initiate a call directly from your IP Deskphone Address Book.
Note:
If your service provider requires that a Directory Number (DN) be used to initiate a call, the
Address Book entry must have the DN to initiate a call.
First, go off-hook by using one of the methods described in the section Making a call using off-
hook dialing on page 91. If needed, you can add a Call Subject. For more information, see
Using Call Subjects on page 94.
You can also access the Address Book while on an active call and initiate a new call. The IP
Deskphone automatically places the active call on hold when you initiate a new call.
To initiate a call to a contact stored in the Address Book:
1. Press the Directory fixed key to select a contact
from the Address Book to call.
The Address Book
112 Avaya 1165E IP Deskphone with SIP Software User Guide November 2013
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