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FAULTS AND REMEDIES  

SYMPTOMS 

POSSIBLE CAUSES 

REMEDY 

 Door will not operate 

Main Power not turned on 
Door is obstructed 

Turn on Mains Power 
Remove obstruction 

Door in locked or motor jammed 

 

Unlock door and Inspect door and remove jam 

Door will not reverse when ob-
structed 

Door needs to be re-initialised 

Fully close the door and press the Reset button  
(refer installation instruction step 8.1) 

Door moves downwards and  
 reverses itself upwards 

There could be an obstruction in door way. 
Adverse weather conditions (wind or cold) 
causing door to stiffen and become tight in 
tracks. 

Remove obstruction. 
 
Increase the force pressure and / or re-initialise 
the door (refer installation instruction step 8.1 
and 8.2) 

Door operates from drive unit but 
not from hand transmitter 

Indicator on transmitter not lighting 
Code not stored in openers receiver 
Drive unit aerial wire not extended 
Battery flat  

Battery flat or battery lead broken 
Refer to installation instructions step 9 
Extend aerial wire 
Replace battery (12V)  

Door does not close fully 

Limit micro switch incorrectly adjusted 

Re-adjust limit switch (refer  
 installation instruction – step 7 and 8) 

Door does not open fully 

Limit micro switch incorrectly adjusted 

Re-adjust limit switch (refer  
 installation instruction – step 7 and 8) 

Lights malfunction or keep blowing. 

Globe blown or incorrect globe 

Replace with 24V DC 15 watts Festoon globe 

Courtesy Light Flashing 

The Door Opener has detected a overload 
condition. The door may be jamming, lost  
Spring tension or needs repair. 

Discontinue use of the Door Opener and call a 
qualified service man to repair door. Continual 
use may cause severe damage to the door and 
Door Opener. 

Auto close not working 

P.E. Beam faulty or wiring broken 
P.E. Beam obstructed or dirty 
Door obstructed when closing 
 
Auto Close time or mode not set 

Repair P.E. or broken wire 
Remove obstruction/clean from the path of PE. 
Close door using Transmitter. Refer to installa-
tion instruction – step 14 
Refer to installation instruction – step 14. 

19 

INPUT VOLTAGE: 

220 - 240 VAC 50 Hz 
(Other voltages available on request 
110VAC 60Hz, 127VAC 60Hz) 

 

TRANSFORMER: 

Primary Voltage 
Secondary Voltage 
Controller Voltage 

220 V / 240 V AC 
24 V AC 100 VA 
24V DC 

OPENER LIFTING FORCE 

250 N 

 

OPENER OPENING / CLOSING 
LIMITS TRAVEL  

3.5 Turns of Door Drum Wheel  

 

RECEIVER TYPE 

UHF 433.92 MHz. AM Receiver 
Receiver Code Storage Capacity 

 
27 X 4 Button Transmitter Codes 

TRANSMITTER 

Frequency 
Coding Type 
Number of Code Combinations 
Code Generation 
Battery Voltage 

433.92 MHz 
Hopping Code 
Over 4.29 Billion Hopping Codes 
Non-linear Encryption Algorithm 
12 Volts 

MOTOR TYPE 

Permanent Magnet Direct CurrentVoltage  

24V DC  

GLOBE TYPE 

Festoon Type  

15 watts / 24V DC 

TECHNICAL SPECIFICATIONS.

 

Summary of Contents for ROLL UP GARAGE DOOR OPENER

Page 1: ...DOOR OPENER OWNERS COPY Installation Instructions And Owners Manual Warning Failure to comply with the Installation instructions and the Safety warnings may result in Serious Personal injury and or Pr...

Page 2: ...result from failure to follow this warning Make sure that the SAFETY OBSTRUCTION FORCE is working correctly and is TESTED and set as per the Installation Instructions Manual Failure to follow the Man...

Page 3: ...table It is compulsory to in stall a Photo Electric Beam if this mode is selected otherwise the door will not operate SAFETY AUTO RUN TIME If the Opener does not complete its cycle within thirty secon...

Page 4: ...onnected to the Opener by wire cable The monitor indicates the status of the door for example if the door is moving or is opened or closed etc The door can also be controlled from the monitor unit 18...

Page 5: ...DJUST SCREW GREEN 13 CLOSE LIMIT ADJUST SCREW RED 14 OPEN LIMIT CAM GREEN 15 CLOSE LIMIT CAM RED OPERATING CONTROLS 5 1 FORCE MARGIN SET BUTTON 2 OPEN LIMIT LED GREEN 3 OPEN DRIVE BUTTON GREEN 4 O S C...

Page 6: ...KEY RING TRANSMITTER PTX 4 2 3 1 ALKALINE BATTERY A23 12V 2 4 WEIGHT BARS NOT INCLUDED IN SOME COUNTRIES 2 5 WEIGHT BARS ACCESSORY PACK NOT INCLUDED IN SOME COUNTRIES 1 5 1 PAN HEAD SCREW M5x40 4 5 2...

Page 7: ...The door must be well balanced and be in an reasonable oper ating condition You should be able to lift the door smoothly and with little resistance It should stay open around 900mm to 1200mm above the...

Page 8: ...t diffuser and fix the top screw not supplied through the control box see Fig 3 Replace the light dif fuser 4 LEFT OR RIGHT HAND INSTALLATION The Automatic Opener can be installed on the left or right...

Page 9: ...Carefully loosen and remove the right hand door shaft U bolt 5 Make sure that the door supporting prop is secure While the door is supported remove the right hand door mounting bracket from wall 6 Rem...

Page 10: ...ockwise direction the green limit cam Fig 11 until the cam clicks the open limit switch 3 Move the door down by hand to the desired closed position 4 Rotate by hand in a clockwise direction the red li...

Page 11: ...equal to approximately 10 mm of door travel NOTE If the door has not reached the desired limit position by more then 30 mm then it is recommended that the red limits cam be adjusted again before the...

Page 12: ...en 30 mm it is recommended that the green limits cam be adjusted again before the green fine adjustment screw is adjusted CLOSE LIMIT ADJUSTMENT Press in and hold the Red Close button Fig 15 The door...

Page 13: ...ressure you can change it as below 8 2 TO INCREASE FORCE PRESSURE 1 Press and hold the Force Margin Set button 1 Fig 16 2 While holding down button 1 press the green Open button 3 The green LED will i...

Page 14: ...ING THE TRANSMITTERS CODE 1 Press and hold the blue Door Code button on the Control Panel button 9 FIG 18 2 Press the button one of four on the Transmitter you would like to use to control the door fo...

Page 15: ...uld not respond 11 2 DELETING ALL STORED TRANSMITTER CODES 1 Turn the Power Off to the Drive Unit 2 Press and hold the blue Door Code button 9 Fig 21 on the Control panel 3 Turn the Power On again whi...

Page 16: ...o close time has been set If the P E path is not broken the door will remain open till the path is broken If the Door Opener in curs an obstruction not from the P E while closing the door will re open...

Page 17: ...OPENING FLASHING CLOSING FLASHING DOOR TRAVEL STOPPED FLASHING FLASHING DOOR OBSTRUCTED WHEN OPENING FLASHING BEEPS ON AND OFF DOOR OBSTRUCTED WHEN CLOSING FLASHING BEEPS ON AND OFF DOOR OVERLOADED F...

Page 18: ...18 SPARE PARTS WHEN ORDERING SPARE PARTS QUOTE THE ORDER CODE NUM BER TO YOUR LOCAL IN...

Page 19: ...ion step 7 and 8 Lights malfunction or keep blowing Globe blown or incorrect globe Replace with 24V DC 15 watts Festoon globe Courtesy Light Flashing The Door Opener has detected a overload condition...

Page 20: ...ich arise out of a accidental damage to or normal wear and tear to the Product or to the Product s components b flood fire or lighting c incorrect improper or unreasonable maintenance and or use d ins...

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