8
9
assistance
WHAT To Do If YoU REqUIRE ASSISTAnCE
Congratulations on purchasing an Autocruise
product. We are confident that you will enjoy
many happy holidays. However, should you
have an enquiry or require assistance with a
problem, we hope that this guide will be of
assistance to you.
If you have a problem, or enquiry with
regards to your new motorhome, please
follow these steps:
1. Check the Owners Handbook, paying
particular attention to the fault finding
advice at the back of the book.
2. Contact your supplying dealer
for assistance.
If you need to contact Autocruise, please
be aware of the following:
1. When contacting Autocruise, please quote
your name, postcode and chassis number
of your motorhome.
2. In most instances, the Customer Care
Team will involve your dealer in resolving
the issue you are experiencing.
3. If you are contacting the company by
email, letter or fax, the Customer Care
Team will respond to you within five
working days from the date of receiving
the correspondence.
4. If you are calling the Customer Care Team,
please avoid where possible, Mondays and
lunch times.
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arranty informa
tion
your warranty explained
Your Autocruise motorhome has a three
year Autocruise Manufacturer’s Warranty.
The items covered during years one, two
and three vary, and are clearly explained
on pages 6 and 7 of this booklet.
Your dealer should fully explain the terms of
the warranty, which is also subject to annual
service requirements, at the time of the official
handover of your product.
Please sign this form to say that you have had
the details of the warranty and the annual
service arrangements fully explained.
Signing this document in no way affects your
statutory rights under the Sale of Goods Act.
Signed ...........................................................
Date ..............................................................
IMPoRTAnT
Enter all your motorhome details on this page (see specification handbook).
Registration Number
Serial Number
Chassis Number
Delivery Date
Key Number
Overall Length
Overall Width
Maximum External Height
Mass in Running Order
User Payload
Maximum Technical Permissible Laden Mass
Tyre Size
Front:
Rear:
Supplied and Pre-delivery Inspection by:
Service History
Signed/Dealer
Date
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arranty informa
tion
