CHAPTER 13: FIRMWARE UPDATE & RECOVERY
14-2
MDU Solutions
®
– DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual
14.2.3 Username and Password Reset File
It is possible to reset a lost username and password without losing the programmed configuration. A special file is available to
reset the username and password back to factory defaults (username: atx, password: atx). This file must be requested from
ATX Networks technical support.
14.3 Identifying Current Firmware Version
The currently installed firmware version is displayed in the DVIS Device
GUI under the ‘Maintenance’ tab, as shown in Figure 13-1.
14.4 Exporting a Configuration
The DVIS Device has the ability to export the programmed configuration
as a file, which could be kept as a backup or used for mass deployment
of a common configuration. It is suggested to export the configuration
prior to upgrading firmware but the exported settings may not be used
to restore after a firmware upgrade since system settings may be
incompatible between firmware versions. The settings file may only be
restored
with the same version firmware as the unit from which it originates. Making this backup is not service affecting and
it is recommended that the settings be exported and saved whenever the system configuration changes. The settings file is
exported from the ‘Maintenance’ tab. Figure 13-2 illustrates what to do.
NOTE: If a firmware upgrade is undertaken, it will not be possible to use an exported configuration
made as a backup since features introduced in the newer firmware will render the backup file from
a previous firmware version incompatible. A backup taken will only be of use on a DVIS Device with
a firmware version the same as the version from which it is taken, ie. if the firmware is ever reverted
back to the original version.
Only use exported configuration files on a Device of identical
firmware version.
14.5 Where to Obtain Firmware Files
Firmware upgrade files are released by ATX Networks periodically to add features or to address potential issues with released
firmware operation. The firmware files, when released, will be available from ATX Technical Support.
If further information is required during any phase of the firmware upgrade, or you have concerns or questions about the
firmware or it’s applicability to your device, contact ATX Networks Digital Video Support.
Figure 13-1:
Identify the Current Firmware Version
Figure 13-2:
Export Your Configuration
