Glossary
168
Synapse SB67035 Deskset User’s Guide
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direct dial:
Allows callers to directly dial users' extension numbers after the Auto
Attendant answers.
Directory:
A list of names and phone numbers.
Display Names:
The names that the system administrator enters to identify each
extension number. The Auto Attendant uses these names to assist callers in forwarding
calls.
DID:
This feature allows external callers to directly dial an extension, bypassing the Auto
Attendant and the operator.
DND (Do Not Disturb):
A feature that suppresses audible ringing and incoming paging
at the Deskset.
DND ON (
):
An indicator in the top right corner of the Deskset display that
illuminates when you turn on the Do Not Disturb feature.
DTMF (Dual-Tone Multi-Frequency):
Telephone tones commonly known as
“touch-tone”.
Emergency Bypass Port:
The fifth SB67010 PSTN Gateway jack that can provide
telephone operation during a power failure when used with an analog phone.
Ethernet:
A type of computer networking technology that connects devices via Local
Area Networks (LANs).
Extension Directory:
A private list of names and phone numbers available to only a
single extension (referred to as “Personal list” on the Deskset).
Extension list:
A list of names and extension numbers for the Synapse system
telephones.
extension number:
The three-digit or four-digit number representing each individual
Deskset.
external call:
A phone call between a phone not a part of your Synapse system and an
extension within your Synapse system.
factory default:
The original product settings.
FWD ON (
):
An indicator in the top right corner of the Deskset display that
appears when the Call Forward feature has been turned on. This feature causes calls to
that extension number to be automatically forwarded to another extension, external
phone number, or to voicemail.
FXO (Foreign Exchange Office):
The Gateway telephone signaling interface between the
PSTN telephone lines and the LAN.
FXS station port:
A jack on the ATA for connecting non-Synapse analog telephone
equipment to the Synapse system.
Gateway:
A network device equipped for interfacing with another network that uses
different protocols.
greeting, preset:
The voice message that plays to callers if the user has not recorded an
outgoing message.
Group Mailbox:
Provide general delivery of voicemail messages to a group within an
organization. Only subscribers can access these voicemail messages.
DND ON
FWD ON
