Voicemail
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Synapse SB67035 Deskset User’s Guide
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Group Mailbox Overview
Group Mailboxes provide general delivery of voicemail messages to a group within an
organization. Group Mailboxes are different from your Personal Mailbox in that messages
in Group Mailboxes are not stored in your Deskset. Even if your Personal Mailbox is full,
there may be space available in some of your Group Mailboxes.
If your system administrator has given you access to a Group Mailbox, the
# New Messages
count on the Idle screen includes your new private messages and
new messages in any Group Mailboxes to which you are assigned.
If you select
# New Messages
,
or press
MESSAGES
and have not enabled voicemail
distribution, a list of mailboxes appears, as shown in Figure 29.
Figure 29. Group Mailbox List
If you press
MESSAGES
and have enabled voicemail distribution, you will see a screen
that allows you to press
to see the list of mailboxes.
Figure 30. Leave New Message or Listen Screen
From the Mailbox list screen, you can access your personal voicemail and messages
stored in Group Mailboxes, such as the sales department shown in Figure 29. Your
Personal Mailbox is always at the top of the list of mailboxes.
Select a mailbox to access the messages stored in that mailbox.
The list of messages in that mailbox appears
.
When you access a Group Mailbox, the
name of the Group Mailbox appears at the top of the screen.
Additionally, the following conditions apply when you access a Group Mailbox:
When a mailbox is nearly full,
[<5 Min]
appears, and when it is full,
[FULL]
appears next to that Group Mailbox, as shown in Figure 31. Delete messages to
make more room.
Messages
Press or to move highlight, then
press SELECT.
Quick
Dial
[1 New, 6 Old] Personal
[1 New, 12 Old] Sales
Listen
Messages
Do you wish to leave a new
message or listen to your
messages ?
Press LvMsg to record a new message,
or Listen to review your messages.
Listen
Quick
Dial
LvMsg
