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AT&T MERLIN LEGEND Release 2.0 Analog Multiline Telephone, System Programming Manual

The AT&T MERLIN LEGEND Release 2.0 Analog Multiline Telephone is a versatile and efficient communication device for any office environment. For easy references and instant assistance, a comprehensive Pocket Reference Manual is available for free download from manualshive.com. Explore this feature-packed telephone effortlessly with our user-friendly manual.

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Programming Procedures

Procedure: Voice Messaging System and Automated Attendant

Step

Display/Instructions

On the console

On the PC

Select the Auxiliary Equipment

Select 

AuxEquip.

Press 

[F9]

menu.

Select Voice Messaging/

Select 

VMS/AA.

Press 

[F6]

Automated Attendant.

If you do not want to change

the current setting for number
of rings before transfer, go
to Step 7.

To change number of rings,

Select 

TransferRtn.

Press 

[F1]

select Transfer Return.

x = current  interval

Erase current interval setting.

Press Drop.

Press 

[Alt] 

+ 

[P]

3-294  Voice Messaging System and Automated Attendant

Summary of Contents for MERLIN LEGEND Release 2.0 Analog Multiline Telephone

Page 1: ...AT T AT T 555 620 111 Issue 1 October 1992 MERLIN LEGEND TM Communications System Release 2 0 System Programming ...

Page 2: ...orrect the interference at his own expense Canadian Department of Communications DOC Interference Information This digital apparatus does not exceed the Class A Ilmlts for radio noise emlsslons set out In the radio interference regulations of the Canadian Department of Communlcatlons Le Présent Appareil Numérique n emet pas de bruits radloélectrlques depassant Ies Iimltes applicables aux appareils...

Page 3: ... Exiting System Programming Idle States Product Enhancements 1 1 1 2 1 4 1 9 1 15 1 18 1 19 1 22 2 Programming with SPM Introduction to SPM Connecting the PC Starting SPM Using SPM Installing the SPM Software Inter Release Compatibility Upgrade Procedure 2 1 2 2 2 7 2 10 2 13 2 32 2 37 2 38 3 Programming Procedures 3 1 Basic System Operating Conditions 3 1 System Renumbering 3 22 System Operator P...

Page 4: ...Group Calling Features System Features Remote Access Features Automatic Route Selection Night Service Labeling Print Reports Data Features Integrated Administration 3 125 3 148 3 173 3 245 3 278 3 297 3 324 3 329 3 363 3 384 3 416 3 472 3 496 3 538 3 555 3 572 3 580 3 584 4 Centralized Telephone Programming 4 1 Centralized Programming 4 2 Feature Quick Reference 4 13 A Menu Hierarchy A 1 B LED Dis...

Page 5: ...ontents c General Feature Use and Telephone Programming C 1 D Button Diagrams D 1 E Sample Reports E 1 F General System Programming Sequence F 1 G Programming Special Characters G 1 Table of Contents iii ...

Page 6: ...Contents iv Table of Contents ...

Page 7: ...ry Mode Screen Keys System Busy Screen 1 4 1 6 1 7 1 10 1 10 1 11 1 11 1 12 1 12 1 13 1 13 1 14 1 19 2 Programming with SPM Figure 2 1 The SPM Display 2 2 Figure 2 2 SPM Help Screen 2 7 Figure 2 3 Direct Local Connection 2 9 Figure 2 4 Local Modem Connection 2 9 Figure 2 5 Remote Modem Connection 2 10 Figure 2 6 Pass Thru 2 26 3 Programming Procedures Figure 3 1 2 Digit Numbering 3 23 Figure 3 2 3...

Page 8: ...res Button Diagrams continued Figure D 3 MLX Telephone Button Diagram Key and Behind Switch Mode D 4 Figure D 4 Analog Multiline Telephone Button Diagram Key and Behind Switch Mode D 5 vi Table of Contents ...

Page 9: ... Programming Procedures Table 3 1 Maximum Number of Operator Positions 3 43 Table 3 2 Timers and Counters 3 202 Table 3 3 Special Services Table 3 226 Table 3 4 Programming Codes for Assigning SA lCOM Ring and Voice Buttons 3 266 Table 3 5 Data Features Programming Procedures 3 580 Table 3 6 Programming through Integrated Administration 3 585 Table 3 7 Database Reconciliation Rules 3 586 4 Central...

Page 10: ...3 Programming MLX 10 Telephones C 10 Table C 4 Programming MLX Display Telephones Using the Display C 11 E Sample Reports Table E 1 System Reports E 1 Table E 2 Report Contents E 3 G Programming Special Characters Table G 1 Table G 2 Table G 3 Table G 4 Special Characters for Single Line Telephones G 2 Special Characters for Analog Multiline Telephones G 3 Special Characters for MLX Non Display Te...

Page 11: ...ufactured MERLIN LEGEND Communications System circuit modules carrier assemblies and power units in the MERLIN LEGEND Communications System 511A control unit Use only AT T recommended approved MERLIN LEGEND Communications System accessories If equipment connected to the analog station modules 008 408 408 GS LS or to the MLX telephone modules 008 MLX 408 GS LS MLX is to be used for in range out of ...

Page 12: ...Never spill liquid of any kind on this product Unplug the product from the wall outlet before cleaning Use a damp cloth for cleaning Do not use cleaners or aerosol cleaners Auxiliary equipment includes answering machines alerts modems and fax machines To connect one of these devices you must first have a Multi Function Module MFM WARNING For your personal safety DO NOT install an MFM yourself ONLY...

Page 13: ...d if not Installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Canadian Department of Communications DOC Interference Information This digital apparatus does not...

Page 14: ...o directly terminated trunks or if the only directly terminated facilities are personal lines report the number AS5USA 65646 PF E The REN for all three systems is 1 5A For tie line connection the facility interface code FIC is TL31M and the service order code SOC is 9 0F For connection to off premises stations the FIC is OL13C and the SOC is 9 0F For equipment to be connected to 1 544 Mbps digital...

Page 15: ...C Your local telephone company may make changes in its facilities equipment operations or procedures that affect the proper functioning of this equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service Hearing Aid Compatibility The custom telephone sets for this system are compatible with inductively coupled hearing aids as prescrib...

Page 16: ...uest the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electri...

Page 17: ...il à la suite de reparations ou de modifications effectuées par I utilisateur ou à cause de mauvais fonctionnement Pour sa propre protection I utilisateur doit s assurer que tous Ies fils de mise à la terre de la source d énergie électrique des Iignes téléphoniques et des canalisations d eau métalliques s il y en a sent raccordés ensemble Cette précaution est particulièrement importance clans Ies ...

Page 18: ...Customer Support Information MERLIN LEGEND D O C Location Label Placement Ministère des Communications du Canada emplacement de I étiquette xvi Customer Support Information ...

Page 19: ...nated at and will be billed from the system location The Remote Access feature as designed helps the customer through proper administration to minimize the ability of unauthorized persons to gain access to the network Most commonly phone numbers and codes are compromised when overheard in a public location through theft of a wallet or purse containing access information or through carelessness wri...

Page 20: ...r replaced AT T will remove the system and at your option refund the purchase price of your system or apply the purchase price towards the purchase of another AT T system If you purchased your system directly from AT T AT T will perform warranty repair in accordance with the terms and conditions of the specific type of AT T maintenance coverage you selected If you purchased your system from an AT ...

Page 21: ...administration can help you reduce the risk of unauthorized persons gaining access to the network However phone numbers and authorization codes can be compromised when overheard in a public location are lost through theft of a wallet or purse containing access information or through carelessness writing codes on a piece of paper and improperly discarding them Additionally hackers may use a compute...

Page 22: ... authorization codes can be compromised when overheard in a public location are lost through theft of a wallet or purse containing access information or through carelessness writing codes on a piece of paper and improperly discarding them Additionally hackers may use a computer to dial an access code and then publish the information to other hackers Substantial charges can accumulate quickly It is...

Page 23: ...one number secret Only give it to people who need to know it and impress upon them the need to keep it a secret Do not write the telephone number on the PBX or Key system the connecting equipment or anywhere else in the system room If your Remote Administration and Maintenance feature requires that someone in your office transfer the caller to the Remote Administration and Maintenance extension yo...

Page 24: ...ed to enable your system to function at peak efficiency Intended Audience This book is intended for system manager people who plan program maintain and manage the communications system It is also intended for qualified support personnel who are responsible for installation and initial system programming Conventions The following typographical conventions are used in this book Bold type is used for...

Page 25: ...me time the keys are connected by a plus sign Press ALT P Product Safety Labels Throughout this book hazardous situations are indicated by an exclamation point inside a triangle along with the word caution or warning WARNING Warning indicates the presence of a hazard that could cause death or severe personal injury if the hazard is not avoided CAUTION Caution indicates the presence of a hazard tha...

Page 26: ... Telephones Quick Reference MLX 10D Telephone Tray Cards 6 cards MLX 28D and MLX 20L Telephone Tray Cards 5 cards MLX 10 Non Display Telephone User s Guide MLX 10 Non Display Telephone Quick Reference MLX 10 non display Telephone Tray Cards 6 cards Analog Multiline Telephones User s Guide Analog Multiline Telephones Quick Reference MLC 5 Cordless Telephone Quick Reference Single Line Telephones Us...

Page 27: ...omments both good and bad Please use the feedback form on the next page to let us know how we can continue to serve you If the feedback form is missing write directly to A Sherwood AT T 99 Jefferson Road Room 2A25 Parsippany NJ 07054 4 How to Comment on This Document ...

Page 28: ...system programming basics how to use the system programming console how the programming screens and keys work how to interpret and use the programming procedures how to enter and exit system programming what system components require idle states for programming new programming features introduced in Release 1 1 and 2 0 Programming Overview 1 1 ...

Page 29: ...ch planning form is either required or optional required forms needed to program the system optional forms needed only if the system included the features or options on the forms Before you begin to program or modify your system review the control unit diagram on System Planning Form 1 to identify the module types installed in the system s control unit Use this information to program or modify lin...

Page 30: ...ramming console on your PC NOTE If your system has the AT T Integrated Solution II IS II UNlX application you have a Master Controller equipped with the UNIX version of SPM See Chapter 2 for more information Extension Programming enables individual telephone users and system operators except for QCC operators to change their telephone features to meet individual needs For details on extension prog...

Page 31: ...an operator position After you enter programming you can change the system programming jack to anyone of the first five jacks on the first 008 MLX module or 408 GS LS MLX module Release 2 0 and later versions This allows you to program without interfering with the operator s call handling You can also have one or two Direct Station Selectors DSSs connected to the system programming console Each DS...

Page 32: ...e you pick up talk into and listen from LEDs Light Emitting Diodes The lights on the console that assist in checking feature status Line Buttons 20 buttons to make and receive calls unlabeled buttons are programmable for one step feature use Message Light A red light that signals a waiting message User Cards and Tray A slide out drawer with erasable cards for noting telephone numbers and feature c...

Page 33: ...1 2 More Display more menu items when a menu is continued on more than one screen indicated by a Inspct Inspect View a list of lines or telephones on which a feature is programmed The five unlabeled buttons on each side of the screen are used to select screen commands or items on a menu screen The functions of these buttons vary based on the option you select If you are using SPM for system progra...

Page 34: ...labeled buttons on the lower part of the console may also be used for programming features You can also use the dialpad for entering feature and programming codes Figure 1 3 illustrates the system console overlay Figure 1 3 Console Overlay Appendix D shows the button diagrams for the telephones used in the communications system Refer to this appendix when programming buttons for other telephones S...

Page 35: ...which LED is used to verify feature status The lights on the DSS if the console has one show the status of features programmed onto the telephones that correspond to the lights When you select a feature from a menu the red LED next to the DSS button is on off or flashing depending on whether the feature is programmed on the corresponding telephone For example when you select Toll Restrict from the...

Page 36: ...provides a summary of programming information This information includes the following Programmable by indicates who has system permission to use the procedure Mode specifies which system mode supports the procedure Idle condition specifies the idle state required before the procedure can be performed Planning form indicates which planning forms provide information for the procedure Factory setting...

Page 37: ...x xxxx xxxx xxxx E x i t Figure 1 4 Information Screen You cannot make changes on an information screen Select Exit F5 on the PC to continue to the next screen in the procedure An example of a menu selection screen is shown in Figure 1 5 Screen Title System Programming Instruction Make a selection System Extensions SysRenumber Options Operator Tables O p t i o n s LinesTrunks AuxEquip E x i t Nigh...

Page 38: ... option Your selection is highlighted To program or save that selection you press the button next to Enter F10 on the PC Verifying Data Entry You can use the Inspect feature to verify or check the entries you save For example Figure 1 7 shows a data entry screen with the first of two required extension numbers needed to assign analog voice and data Data Voice Data Enter voice data pair Extension E...

Page 39: ...may not be part of a required step and some steps present two ways to perform the procedure This is called branching To accommodate branching a procedure offers a choice of steps to follow at the branching point For example the menu screen shown in Figure 1 9 provides three selections for network services The procedure instructions break the step that follows into three branches to accommodate the...

Page 40: ... Programming a Single Item Using Entry Mode A screen may offer a selection between a block of items such as block of lines or trunks and Entry Mode as shown in Figure 1 11 Extension xxxx Assign lines trunks Lines 01 20 Lines 21 40 Entry Mode Lines 41 60 Lines 61 80 Exit Figure 1 11 Entry Mode To program one of the lines within any of the blocks you select Entry Mode F6 on the PC The procedure uses...

Page 41: ... you are programming a group of sequentially numbered extensions or lines trunks you may have the option of selecting Next F9 on the PC This saves your entry and automatically provides the number of the next extension or trunk in the sequence Typically you remain at the same screen for as long as you select Next In a few cases you may return to an earlier screen in the procedure Return to the prev...

Page 42: ...on key to press on the PC On the PC Typically the results of each step are shown in the screen in the next step Step Display Instructions On the console On the PC 12 24 11 30 Anne Kim Andre Jorge Jose Sarah Show Number Next Page Display Main Menu Press Menu Press F2 MENU MODE Select Feature Press HOME to Exit Directory Messages Posted Msg Sys Program Alarm Clock Maintenance Timer Ext Program Selec...

Page 43: ... the system size small or large type mode and Operator position extension numbers The size and type are programmed during installation The operator positions that display will change as you add and remove operator extensions from the system 4 Make a selection Press the button next to Press the function key Note A on the screen means your selection that the menu has more than one screen To see the ...

Page 44: ...Program features for telephones such as restrictions line assignments Program system wide features such as Transfer Return Delay Ring Program feature that require entering information in a table such as Allowed Lists Disallowed Lists Program auxiliary equipment connected to the system such as loudspeaker paging fax Program Night Service Features Program the labels shown on display telephones such ...

Page 45: ...ing menu the main menu or to the Home screen from within a programming screen Display Instructions On the console On the PC Any Screen Return to previous menu Press Exit Press F5 Return to main menu Press Menu Press End Return to normal call handling Press Home Press Home 1 18 Exiting System Programming ...

Page 46: ...procedure requires an idle condition do the programming outside of normal business hours If a procedure requires an idle system and the system is busy when you begin you see the screen shown in Figure 1 13 Figure 1 13 System Busy Screen When the system is no longer busy the screen changes to the appropriate programming screen System Forced Idle When the entire system is forced idle no calls can be...

Page 47: ...unks to pools specify incoming or outgoing DID or tie trunk type specify tie trunk direction specify tie trunk E M signal Extension Forced Idle When a telephone or data terminal is forced idle no calls can be made or received on that telephone or data terminal The following procedures can be started only when the telephone or data terminal being programmed is idle assign call restrictions assign p...

Page 48: ...tions At the telephone to remind an extension that the system or the extension is in the forced idle state At the programming console or SPM to remind the system manager that the system or at least one extension is in the forced idle state because of administrative activity This tone is a high low doorphone tone 400 ms of 667 Hz tone followed by 400 ms of 571 Hz tone In a Release 1 1 or Release 2 ...

Page 49: ...nguages independent of the system language Individual extensions with MLX telephones System programming reports SMDR report headers 8102 and 8110 analog voice telephones Release 2 0 Enhancements Release 2 0 includes all Release 1 1 functionality plus the following enhancements Programming Enhancements Extension Copy feature reduces programming time by allowing the use of any extension as a templat...

Page 50: ...sical trunks 408 GS LS MLX module combines four ports for ground start or loop start trunks and eight ports for MLX telephones on a single module in the control unit Primary Rate Interface PRI enhancements provide the following Connectivity to the 5ESS Generic 6 multiple incoming calls to directory number Call by Call Service selection Station ID SID as Calling Party Number for Automatic Number ID...

Page 51: ...rm with Integrated Solution II or Integrated Solution Ill lS II III It is available on a 3 inch diskette The DOS version is also available on a 5 inch diskette This software can be used directly from the floppies on a DOS machine however if your PC has a hard disk you should install SPM on the hard disk This chapter also describes programming on a PC with a DOS operating system If your system has ...

Page 52: ...LX 20L telephone To the right and left of this console simulation window are columns listing the keys that correspond to similarly located buttons on the MLX 20L telephone If you are working with Version 2 00 or higher 2 xx V2 appears in the upper left hand corner of the screen as shown in Figure 2 1 The 10 function keys identified on the screen as F1 through F10 are used to select screen options ...

Page 53: ... the MLX 20L telephone Alt P Ctrl F8 etc Table 2 1 describes the function of PC keys within SPM Table 2 1 Function of PC Keys in SPM PC Key Console SPM Function Home Home Quit Exit from SPM and return to the DOS prompt when you have finished system programming If you are using a modem the call is disconnected End Menu Return to the SPM Main Menu PgUp More Display more menu items when there is an a...

Page 54: ...drops the modem connection Browse View print reports saved with Print Opts Escape to shell To use this key sequence you must set DEBUG 1 in the SPM configuration file ams cfg You can then use this key sequence to execute DOS or UNIX system commands To return to SPM type exit Enter The key on your PC can be used instead of F10 Enter when Enter appears as a choice in the 7 x 24 console simulation wi...

Page 55: ...lowing a customer s set of planning forms The programmer saves the system programming on disk by performing a system backup The disk is then taken to a new installation and used via the Restore option to provide complete system programming for a new communications system You do not select surrogate mode programming you enter it automatically under the following conditions The PC is connected to th...

Page 56: ...ians Restore enables you to restore your system programming from diskette or hard disk Pass Thru lS II III only allows you to make a remote connection via the control unit to an lS II III machine to administer applications on the IS II Ill machine Password allows you to change the password for remote entry into the system Language allows you to choose a language English French or Spanish for the 7...

Page 57: ...s most useful for your installation direct local connection Iocal modem connection remote modem connection These types of connections are described later in this section System Requirements To use SPM to program your system you need the SPM diskette and an AT T PC with version 3 3 or a later version of MS DOS Your PC should include the following at least 640 kbytes of RAM Connecting the PC 2 7 ...

Page 58: ...r adapter if the connector is female a 4 pair modular cord D8W In addition the following equipment is useful a parallel printer the PC needs a parallel port for the connection a 1200 or 2400 bps modem NOTE SPM uses Interrupt 4 and I O address 3F8 for COM1 It uses Interrupt 3 and l O address 2F8 for COM2 Direct Local Connection For a direct local connection connect the PC to the system programming ...

Page 59: ...odule in the control unit as shown in Figure 2 4 The internal modem operates at a speed of 1200 bps Figure 2 4 Local Modem Connection Remote Modem Connection For a remote modem connection you also use a modem connected to or built into the PC to access the internal modem in the control unit however the connection is a dial up connection as shown in Figure 2 5 The internal modem operates at a speed...

Page 60: ...gramming is in progress either at the system console or at a directly connected PC the system sends a message to the on site programmer indicating that a modem connection is being established and the on site programming session is terminated Starting SPM The procedure for accessing SPM differs slightly depending on whether your PC is connected directly or by modem to the control unit Both procedur...

Page 61: ...Modem Connection The method you use to access SPM by modem depends on whether you are programming on site or from a remote location If you are on site the modem must be connected to an 012 module on the control unit To establish a connection to the control unit s internal modem dial 10 If you are at a remote location do one of the following Place a call to the system on a Remote Access line enter ...

Page 62: ...l modem The following modem commands are for Hayes and Hayes compatible modems They may not be the commands used by your modem Refer to your modem user s guide for specific information If the PC is in the same location as the control unit type 10 If the PC is in a remote location and your system has activated the Remote Access feature type ATDT followed by the remote access telephone number follow...

Page 63: ...Maintenance Monitor Pass Thru Password Print Options Restore System Programming Backup The Backup procedure is used by qualified service personnel to create a file of system programming information in the spm backup directory hard disk drive PC or in the root directory of a diskette floppy disk drive PC Backing up your system regularly is strongly recommended If you lose system programming informa...

Page 64: ... the feature module release number not the version number of SPM determines whether the backup file is compressed or uncompressed Release 1 0 backups are uncompressed Release 1 1 and 2 0 backups are compressed Uncompressed files take longer to restore Before you begin a backup procedure note the following The communications system does not have to be idle during backup however station programming ...

Page 65: ...a formatted diskette Highlight GOTO FLOPPY use the arrow keys and press You see only one of the two narrow screens If you are working on a floppy disk PC you see the GOTO HARD DISK screen If you are working on a hard disk PC you see the GOTO FLOPPY screen The filename shown on the GOTO screen backup ams is the default name for a backup file To select the default filename highlight BACKUP AMS use t...

Page 66: ...imated number of blocks to be sent from the control unit This line is blank if you are backing up from Release 1 0 If you abort the backup the partial backup file is deleted to prevent restoration from a corrupted file You see the screen shown in Step 6 Otherwise when Backup is complete you see the screen shown in Step 7 Press to return to the SPM Main Menu Press to return to the SPM Main Menu The...

Page 67: ... 4 touchtone receivers 8 loop start line jacks 8 ground start loop start line jacks 4 loop start line jacks and 8 ATL station jacks 4 ground start loop start line jacks and 8 ATL station jacks 8 ATL station jacks 8 MLX station jacks 16 endpoints 12 tip ring station jacks with 2 touchtone receivers or 008 OPT jacks 8 DID trunk jacks with 2 touchtone receivers 4 E M tie trunk jacks 1 DS1 jack 24 cha...

Page 68: ...dule you want to assign is not shown press PgUp to see the next screen When you see the module you want to assign press the function key that corresponds to that module Type the control unit slot number in which the module is to reinstalled Valid entries are 01 through 17 2 18 Using SPM ...

Page 69: ... report highlight the desired filename by using the arrow keys then press To view the next page of a report press PgDn Togo back a page press PgUp To return to the beginning of a report press Home To exit from the browse option press End The Convert option simplifies upgrading from an earlier release to Release 2 0 of the communications system Convert is one of the steps in the upgrade procedure T...

Page 70: ...l unit and then create a new backup This new backup is in compressed form and does not have to be converted For more information about compressed and uncompressed files see Backup earlier in this chapter NOTE Once you begin to convert the backup file you cannot stop the process Pressing Esc has no effect Step Display Instructions Select Convert by pressing Alt U The two screens shown in Step 2 app...

Page 71: ...loppy disk Highlight the name of the backup file that you want to convert from use the arrow keys and press If the backup file you select is in Release 2 0 format that is does not need to reconverted you see the following rnessage File has already been converted Press to return to the beginning of Step 3 Select a different filename or press Esc If the backup file you select is not in Release 2 0 f...

Page 72: ...p 6 If you are using a floppy disk PC highlight GOTO FLOPPY use the arrow keys and press You see only one of the two narrow screens If you are working on a floppy disk PC you see the GOTO HARD DISK screen If you are working on a hard disk Highlight the name of the file that you want to convert to or to select a different name for the file highlight MAKE NEW FILE use the arrow keys and press 2 22 U...

Page 73: ...ou se ected MAKE NEW FILE type the file name This file cannot have the same name as the backup file If you deselect the same filename you seethe screen shown in Step 8 Press to return to Step 71 The Please select file name screen is updated to show the name of the file you selected Press F10 Using SPM 2 23 ...

Page 74: ... the session These two language options operate independently of each other The following discussion refers to the language specified in the SPM configuration file as the PC language and the language used by the control unit as the console window language PC Language During installation of SPM the user selects a language and that selection is recorded in the SPM configuration file Any time thereaf...

Page 75: ...To highlight French press F2 To highlight Spanish press F3 To complete the language selection press F10 Enter Maintenance CAUTION This option is for use by qualified technicians only Maintenance procedures are provided in the documentation for qualified technicians Monitor CAUTION This option is for use by your technical support organization only Pass Thru The Pass Thru option allows qualified ser...

Page 76: ... IS II III PC because the remote call from your SPM PC uses the IS II III PC s COM1 port so the system programming jack cannot be used for system programming For the same reason a user at the IS II III PC end of the connection cannot use SPM while your Pass Thru is in effect If use of SPM is attempted the user at the IS II III end sees this message PRE EMPT IN PROGRESS Please try again To initiate...

Page 77: ... returned to the SPM Main Menu step Display Instructions Press F8 to initiate Pass Thru Type your login name The next screen you see is a full sized screen approximately 24 lines by 80 characters not the 7 x 24 SPM screen Type the lS II III password Type ams for your terminal emulation type The lS II lll Main Menu appears To exit from IS II III programming select Exit You are asked to confirm your...

Page 78: ...structions Select Password by pressing F9 Type the old password which does not appear on the screen as you type it If you do not type the old password correctly you see Not Equal at the bottom of the screen Type the old password again If you do not type the old password correctly in three attempts you see Old Password in Use at the bottom of the screen The procedure is terminated Press to return t...

Page 79: ... pressing F4 Specify the target device for reports Press F1 for the SMDR printer Press F2 for the PC Press F5 Exit to return to the main menu Restore The Restore option allows qualified service personnel to load system programming from a diskette or from the hard disk into the processor module memory You must have backed up system programming to use this procedure This procedure is used to program...

Page 80: ... phantom boards are not listed last if the operating mode of the system being restored is Hybrid PBX but the control unit processor module has been modified with a hardware strap in place to operate only in Key mode A successful Restore is followed by a cold start however you do not automatically exit from SPM Step Display Instructions If you are restoring from diskette remove the SPM diskette fro...

Page 81: ... or 1 1 format and the communications system is Release 2 0 you see the screen shown in Step 4 otherwise go to Step 5 Press to return to the SPM Main Menu For instructions on converting a backup file to Release 2 0 format see Convert earlier in this chapter Wait until the screen shown in Step 6 appears Press to return to the SPM Main Menu System Programming One of the main functions of SPM is to p...

Page 82: ...ckup copy to run the installation program NOTE lf your PC does not have a hard disk you do not need to run the installation program Skip to the section entitled Initializing the SPM Software Follow the appropriate instructions in the next sections of this chapter for installing SPM on a DOS or UNIX system PC DOS Installation If you are installing a new version of SPM the new files will overwrite y...

Page 83: ...OW COMPLETE YOU MUST REBOOT YOUR SYSTEM BEFORE USING SPM 5 Remove the SPM diskette from Drive A and reboot your system NOTE If the OUT OF ENVIRONMENT SPACE error message appears on the screen refer to the shell command in your DOS manual The installation procedure automatically does the following Checks available space on the hard disk Installation terminates with an error message if the space is ...

Page 84: ...ine specifying the language attribute LANG 1 if you specified English or did not specify a language with the install command LANG 2 if you specified French LANG 3 if you specified Spanish Modifies the ams cfg file if it is present by adding or changing the LANG value Installation is complete Continue with the section entitled Initializing the SPM Software UNIX System Installation The procedure for...

Page 85: ...tion procedure is complete Since the UNIX system version of SPM does not have to be initialized you are ready to use SPM Initializing the SPM Software To run correctly the DOS version of SPM requires certain information transmission speed type of monitor etc This information needs to be supplied only once the first time you run SPM The information provided during the initialization process is writ...

Page 86: ...ke SPM To initialize SPM follow the steps below Step Display Instructions Start the SPM program by typing spm at the c prompt if your PC has a hard disk otherwise at the A prompt Press any key The screens in Steps 3 through 7 appear only if the system has not been initialized Select the communications port used by SPM by typing 1 for COM1 or 2 for COM2 Select the communication speed by typing 1 fo...

Page 87: ... or DEBUG 1 on This attribute is used to enable the Escape to Shell feature of SPM activated by the Ctrl F9 key sequence It is not part of the initialization process to turn DEBUG on you must edit the ams cfg file The DEBUG attribute is for use by qualified service personnel only Inter Release Compatibility It is important to understand compatibilities between files created on each of the differen...

Page 88: ...unications system to Release 7 7 you will need to install or on a UNIX system PC upgrade to Version 1 16 of SPM To upgrade your communications system to Release 2 0 you will need to install or upgrade to Version 2 XX of SPM 2 Backup your system programming This step creates a file containing system programming information Complete instructions can be found in the section entitled Backup earlier in...

Page 89: ...pgrade to Release 2 0 use the System Erase function as follows Maintenance Slot 00 Demand Test System Erase Line 5 left button twice Yes See Maintenance and Troubleshooting for additional information on System Erase 5 Convert your backup file Upgrade to Release 2 0 only This procedure converts the backup file created in Step 2 to the Release 2 0 format See Convert earlier in this book 6 Restore yo...

Page 90: ... System Programming More Language printer Table 2 5 Programming Needed after Upgrade to Release 2 0 Primary Rate Interface PRI Sys Program LinesTrunks LS GS DS1 Type PRI Sys Program LinesTrunks LS GS DS1 FrameFormat Sys Program LinesTrunks LS GS DS1 Suppression Sys Program LinesTrunks PRI PhoneNufier Sys Program LinesTrunks PRI B ChannlGrp Sys Program LinesTrunks PRI NumbrToSend Sys Program LinesT...

Page 91: ... Sys Program More Cntr Prg Program Ext Extension copy Sys Program More Cntr Prg Copy Ext Posted Message button on analog multiline and MLX 10 non display telephones for use with Do Not Disturb Sys Program More cntr Prg Program Ext Upgrade Procedure 2 41 ...

Page 92: ...at have to be set only when the system is new or sometimes after a frigid start NOTE You have to reset the system time when Daylight Savings Time begins and ends This section contains the following programming procedures System Restart System Programming Position Assignment System Language Board Renumbering Mode of Operation Automatic Maintenance Busy System Date System Time Basic System Operating...

Page 93: ...art Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary System Restart Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedur...

Page 94: ...stem menu Select System Press F1 Select System Restart Select Restart Press F1 To restart system To abort the restart and return to System menu Select Yes Press F1 Select No then select Exit Press F2 then press F5 Session is terminated the system restarts Re enter system programming to continue System Restart 3 3 ...

Page 95: ... the system programming console to the newly assigned station jack and re enter system programming Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary System Programming Position Assignme...

Page 96: ... Select SProg Port Press F2 Erase current setting Press Drop Press Alt P Enter the new extension in one of the following ways Extension number Slot and port number Logical ID number DSS Dial nnnn Dial sspp Dial nnn Press DSS button Type nnnn Type sspp Type nnn Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu System Programming Position Assignment 3 5...

Page 97: ...ystem language Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary System Language Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Proc...

Page 98: ...een of the Press More Press PgUp System Programming menu Select Language Select Language Press F6 Select System Language Select SystemLang Press F1 To set the system language Select Yes Press F3 To abort the procedure and return to Select No then select Press F2 then press the previous screen Exit F5 System Language 3 7 ...

Page 99: ...s English Select English Press F1 F2 or French or Spanish F3 Save your entry Select Enter Press F10 Session is terminated the system restarts Re enter system programming to continue For programming single or block of extensions see Extension Language procedure under Optional Telephone Features 3 8 System Language ...

Page 100: ...ering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Board Renumbering Programmable by Qualified support personnel only Mode All Idle Condition System idle Planning Form Not applicable Factor...

Page 101: ...elect Board Renumberlng Select Board Renum Press F4 Select Yes To continue the Board Press F2 Renumbering procedure To abort this procedure and Select NO then Press F3 return to the System menu select Exit then press F5 This is an information screen When renumbering is finished the system returns to the screen shown in Step 1 3 10 Board Renumbering ...

Page 102: ... in place to operate in Key mode only See Equipment and Operations Reference These options cannot be programmed for Behind Switch or Key systems Automatic Route Selection ARS Pools Queued Call Consoles QCCs and associated features Direct Inward Dialing DID Trunks System Access buttons Dial Plan Routing PRI Call by Call Services PRI The Ground start trunks option cannot be programmed if the process...

Page 103: ...anager Mode All Idle Condition System idle Planning Form Form 1 System Planning Factory Setting Key Valid Entries Key Behind Switch Hybrid PBX Inspect No Copy Option No Console Procedure System Mode Select mode Enter PC Procedure F1 F3 Select mode F10 3 12 Mode of Operation ...

Page 104: ... the System menu Select System Press F1 Select the Mode screen Select Mode Press F3 Select the appropriate mode Select Keyr Press F1 F2 or Hybrid PBX or F3 Behnd Switch Save your entry Select Enter Press F10 Session is terminated the system restarts Re enter system programming to continue Mode of Operation 3 13 ...

Page 105: ...h prevents anyone from using that trunk or an entire trunk module is manually taken out of use a user imposed maintenance busy state Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Automatic Maintenance B...

Page 106: ...enBusy Enable Enter Enable Disable Enter Exit PC Procedure To disable Automatic Maintenance Busy F1 F6 F2 F10 F5 To enable Automatic Maintenance Busy no tie trunks F1 F6 F1 F10 F5 To enable disable with tie trunks F1 F6 F1 F10 F1 F2 F10 F5 Automatic Maintenance Busy 3 15 ...

Page 107: ...tic Maintenance Select MaintenBusy Press F6 Busy menu Enable or disable Automatic Select Enable or Press F1 or F2 Maintenance Busy Disable leaves Disable malfunctioning trunks available for outgoing calls Save your entry Select Enter Press F10 If you selected Enable or Disable and your system has no tie trunks you have finished this procedure 3 16 Automatic Maintenance Busy ...

Page 108: ...e trunks specify whether to take malfunctioning tie trunks out of service Select Enable Or Disable Press F1 or F2 automatically or leave malfunctioning tie trunks available for outgoing calls Save your entry Select Enter Press F10 To return to System Programming Select Exit Press F5 menu Automatic Maintenance Busy 3 17 ...

Page 109: ... SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Set System Date Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 1 System Planning 01...

Page 110: ...tem menu Select the Date screen Select System Press F1 Select Date Press F7 xxxxxx current system date Erase current date Press Drop Press Alt P Enter 6 digits for the current date Dial mmddyy Type mmddyy Save your entry Select Enter Press F10 To return to System Programming Select Exit Press F5 menu System Date 3 19 ...

Page 111: ...Power you may need to set the time in the applications software whenever you reset the system time Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Set System Time Programmable by Mode...

Page 112: ...me Press F8 xxxx current system time Erase current time Press Drop Press Alt P Enter the current time Use 24 hour Dial hhmm Type hhrnm military notation for example enter eleven thirty p m as 2330 Use leading zeroes if necessary for example enter four a m as 0400 Save your entry Select Enter Press F10 Toreturn to System Select Exit P r e s s F5 Programming menu System Time 3 21 ...

Page 113: ...ition you may need to perform single and or block renumbering You do not need to assign DSS page buttons unless the system programming console or one of the operator positions is connected to a DSS No matter which procedures you need to perform assign the numbering plan first then do single and or block renumbering and finally assign DSS page buttons if necessary Use the single renumbering procedu...

Page 114: ...P a r k 881 888 8 8 9 Pools 890 899 9 ARS Access Hybred PBX mode Idle Line Access 9 Listed Directory Number QCC Queue Remote Access Figure 3 1 2 Digit Numbering 0 Operator Console not flexable 0 1 S t a t i o n s 100 199 2 S t a t i o n s 200 243 2 4 4 2 9 9 3 MFMs 7500Bs 300 399 4 MFMs 7500Bs 400 443 4 4 4 4 9 9 5 500 599 6 600 699 7 Main Pool 70 71 76 Calling Group 770 791 7920 7929 Page 793 799...

Page 115: ...ions 7100 7243 7 2 4 3 7 2 9 9 MFMs 7500Bs 7300 7443 7 4 4 4 7 6 9 9 Calling Group 770 791 7920 7929 P a g e 793 799 8 8 0 0 T r u n k s 801 880 P a r k 881 888 8 8 9 P o o l s 890 899 9 ARS Access Hybred PBX Mode Idle Line Access 9 3 24 Listed Directory Number QCC Queue Remote Access Figure 3 3 SetUp Space Numbering System Renumbering ...

Page 116: ...f varying lengths 1 to 4 digits All extensions are assigned 4 digit numbers in the 7000 range Extension numbers 1000 through 6999 are also available for use when you renumber In all three numbering plans the system assigns 3 digit extension numbers to pools Hybrid PBX only calling groups paging groups remote access codes the Listed Directory Number park codes and Idle Line Access Key and Behind Sw...

Page 117: ...press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Select System Numbering Plan Programmable by System manager Mode All Idle Condition System idle Planning Form Form 2a System Numbering Station Jacks Factory Setting 2 digit Valid Entries 2 digit 3 digit Set Up...

Page 118: ...elect SysRenumber Press F2 menu Select the Default Numbering screen Select Default Numbering Press F1 If you get the System Busy message wait for an idle condition or exit system progranming and try again later Select the appropriate system Select 2 Digit Press F1 F2 or numbering plan 3 Digit or SetUp F3 Space Select System Numbering Plan 3 27 ...

Page 119: ...it two times Press F5 two times screen To change individual extension numbers go to the Single Re numbering procedure in this section To change a block of extension numbers go to the Block Re numbering procedure in this section Select Single Press F2 Select Block Press F3 To return to System Select Exit two times Press F5 two times Programming menu 3 28 Select System Numbering Plan ...

Page 120: ...utton is on To restore extensions to their normal operating state restart the system Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Single Renumbering Programmable by System manager Mode All ...

Page 121: ... SysRenumber Press F2 menu Select the Single Renumbering screen If you get the System Busy message wait for an idle condition or exit system programming and try again later Select Single Press F2 If the item you want to Press More Press PgUp renumber is not displayed go to the second screen of the System Renumber menu 3 30 Single Renumbering ...

Page 122: ...gical ID number DSS Dial nnnn Type nnnn Dial sspp Type sspp Dial nnn Type nnn Press DSS button If you get the Station Busy message wait for an idle condition or exit system programming and try again later Save your entry Select Enter Press F10 option name selected in Step 4 xxxx number entered in Step 5 Specify the new extension in one of the following ways if you are programming a sequence enter ...

Page 123: ...eat Step 7 Repeat Step 7 Your previous entry is saved and next extension number displays on line 1 of the screen in Step 7 If next extension number Select Enter Press F10 is not sequential Repeat Steps 3 7 Repeat Steps 3 7 To save your entry when all Select Enter Press F10 entries are complete To return to System Select Exit two times Press F5 two times Programming menu 3 32 Single Renumbering ...

Page 124: ...LED next to each DSS button is on To restore extensions to their normal operating state restart the system Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Block Renumbering Programmab...

Page 125: ...p Dial no of first group member Enter Dial no of last group member Enter Dial new beginning no Enter Exit Exit Exit F2 F3 Select type of group Type no of first group member F10 Type no of last group member F10 Type new beginning no F10 F5 F5 F5 PC Procedure 3 34 Block Renumbering ...

Page 126: ...System Renumber menu Select SysRenumber Press F2 Select Block Renumbering If you get the System Busy message Select Block Press F3 wait for an idle condition or exit system programrning and try again later Select type of group to renumber Select Lines Extensions or Press F1 F2 or F3 Adjuncts Block Renumbering 3 35 ...

Page 127: ... sspp Type sspp Logical ID number Dial nnn Type nnn DSS Press DSS button Save your entry Select Enter Press F10 nnnn number entered in Step 4 option name selected in Step 3 Specify currently assigned number for last member of the group in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn DSS Press DSS button ...

Page 128: ...sion number for first member of the group in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn DSS Press DSS button Save your entry Select Enter P r e s s F10 To return to System Select Exit three Press F5 three times Programming menu times Block Renumbering 3 37 ...

Page 129: ...the factory setting so that the difference between extension numbers assigned to the range is at least 100 For example assign Page 1 to begin with extension 10 Page 2 to begin with extension 110 and Page 3 to begin with extension 210 Operator Park Zone codes must be included in the extension number range specified for one of the Page buttons CAUTION Select Exit on the console F5 on the PC when you...

Page 130: ... Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 6a Optional Operator Features Page 1 0 Page 2 50 Page 3 100 1 2 3 Yes No SysRenumber Single More DSS Buttons Dial page no Enter Dial first ext no Enter Exit Exit F2 F2 PgUp F1 Type Page no F10 Type first ext no F10 F5 F5 Direct Station Selector DSS Page Buttons 3 39 ...

Page 131: ...s On the console On the PC Select the System Renumber menu Select SysRenumber Press F2 Select Single Renumbering Select Single Press F2 Go to the second screen of the Press More Press PgUp System Renumber menu Select DSS buttons Select Dss Buttons Press F1 3 40 Direct Station Selector DSS Page Buttons ...

Page 132: ...p 5 nnnn current dial code Erase current dial code Press Drop Press Alt P Specify first extension of the Dial nnnn Type nnnn group of 50 or 100 extension numbers if you are programming a sequence enter lowest number If you reassign an extension from one page to another you must repeat Steps 4 7 for each page affected before you return to the System Programming menu Direct Station Selector DSS Page...

Page 133: ...on number displays on line 1 of the screen in Step 7 If next Page button number is not sequential To save your entry when all entries are complete Select Next Press F7 Repeat Steps 7 and 8 Repeat Steps 7 and 8 Select Enter Press F10 Repeat Steps 4 8 Repeat Steps 4 8 Select Enter Press F10 To return to System Select Exit two times Press F5 two times Programming menu 3 42 Direct Station Selector DSS...

Page 134: ...MLX 20L 8 MLX 28D Analog multiline telephones MERLIN II Display Consoles TOTAL QCC DLC 8 Any combination of operator positions can be assigned as long as no more than 4 operator positions are QCCs and the total combined number does not exceed eight If you want to designate a new operator position and the system already has the maximum number you must change an existing operator position to a non o...

Page 135: ...ral answering positions for all incoming calls Incoming calls are held in the QCC queue and are directed to each QCC operator in a prioritized sequence The calls are received one at a time regardless of the number of incoming calls to the system Additional QCC operator positions can be assigned only to the first and fifth jacks of MLX modules A maximum of four QCC operator positions can be assigne...

Page 136: ...u selection Summary QCC Operator Positions Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX System idle Form 2a System Numbering Station Jacks Type DLC first or fifth ports on MLX module maximum 2 per module maximum 4 QCCs per system Yes No Operator Positions Queued Call Dial ext no Enter St...

Page 137: ...erator Press F3 Select Positions Select Positions Press F1 Select the QCC position If you get the System Busy message wait for an idle condition or exit system programming and try agan later Select Queued Call Press F2 lf you have a DSS attached go to Step 5a If you do not have a DSS attached go to Step 5b 3 46 QCC System Operator Positions ...

Page 138: ...position 5b If a DSS is not attached do the following 1 Specify the QCC operator position you want to assign or remove in one of the following ways Extension number Dial nnnn Slot and port number Dial sspp Logical ID number Dial nnn 2 To assignor remove the Select Enter displayed extension or Delete number as a QCC operator Type nnnn Type sspp Type nnn Press F10 or F8 6 Indicate that you have fini...

Page 139: ...nsole can have several incoming calls ringing simultaneously For a new system remove the factory set DLC operator position assignment for any telephone not used as an operator position Each CMS requires two DLC operator positions to connect the equipment and one position to serve as CMS supervisor Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To e...

Page 140: ...enu Select Operator Press F3 Select Positions Select Positions Press F1 Select the DLC position If you get the System Busy message wait for an idle condition or exit system programming and try again later Select Direct Line Press F1 lf you have a DSS attached go to Step 5a If you do not have a DSS attached go to Step 5b DLC Operator Positions 3 49 ...

Page 141: ...attached do the following 1 Specify the DLC operator position you want to assign or remove in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn 2 Assign or remove the Select Enter or Press F10 or F8 displayed extension Delete number as a DLC operator position 6 Indicate that you have finished Select StoreAll ...

Page 142: ...r Ground Start Trunks Rotary Trunk Digit Transfer Disconnect Signaling Reliability Toll Type Hold Disconnect Interval Principal User for Personal Line QCC Queue Priority QCC Operator to Receive Calls Trunks to Pools Assignment In addition there is a Copy Options feature described at the end of this section that allows you to copy optional features from an idle trunk instead of entering the informa...

Page 143: ...id or PF PBX registration number Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Type of Trunk Programmable by Mode Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Pro...

Page 144: ... PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select Loop Start Ground Select LS GS DSl Press F1 Start DSl Specify slot number 1 17 in Dial nn control unit that contains 400 408 408GS LS MLX or 800 GS LS module Type nn Save your entry Select Enter Press F10 Type of Trunk 3 53 ...

Page 145: ...you select All Ground or All Loop you have completed this procedure Go to Step8 If you select Ground Start or Loop Start go to Step 6 option name selected in Step 5 xx slot number entered in Step 3 Specify port numbers on 400 or 408 ports n 1 4 or 800 ports n 1 8 that have Ground Start or Loop Start trunks connected If you get the Trunk Busy message wait for an idle confdition or exit system progr...

Page 146: ...ry is saved and next slot number is shown on line 1 of the screen in Step 6 If next slot number is not sequential To save your entry when all entries are complete Select Enter Press F10 Repeat Steps 5 and 6 Repeat Steps 5 and 6 Select Next Repeat Step 6 Press F9 Repeat Step 6 Select Enter Press F10 Repeat Steps 2 6 Repeat Steps 2 6 Select Enter Press F10 8 To return to System Select Exit two times...

Page 147: ...r press F5 on the PC before saving your entry or menu selection Summary Outmode Signaling for Loop or Ground Trunks Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Proceduret System manager Loop Start All Ground Start Hybrid PBX only Not required Form 2c System Numbering Trunk Jacks Touch tone Touch tone rotary N o Yes To program a single...

Page 148: ...gram a single extension F4 F3 F1 F6 Type no of the line F10 F5 F5 F5 To program a block of extensions F4 F3 F1 Select block of lines Toggle letter G On Off F10 F5 F5 F5 Entry mode available Outmode Signaling for Loop or Ground Start Trunks 3 57 ...

Page 149: ...sole On the PC Select the Lines and Trunks Select LinesTrunks Press F4 Select Touch Tone Loop Start Disconnect Select LinesTrunks Press F3 Select Outward Dialing Mode Select Outmode Press F1 To select single line go to Step 5a To select block of Iines go to Step 5b 3 58 Outmode Signaling for Loop or Ground Start Trunks ...

Page 150: ... associated with the 20 line buttons on the System Programming Console 2 Specify touch tone or rotary signaling for each block The green LED indicates the following on touch tone off rotary dialing 3 Save your entry Select Lines 1 20 Press F1 F2 Lines 21 40 F3 or F4 Lines 41 60 or Lines 61 80 Toggle the green LED Toggle the letter G On Off as required On Off as required Select Enter Press F10 To r...

Page 151: ... Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Rotary Trunk Digit Transfer Programmable by System manager Mode A l l Idle Condition Not required Planning Form Form 6f System Features Factory Setting No Delay Valid Entries Delay and No Delay Inspect N o Copy Option No Console Procedu...

Page 152: ...ns menu Select Options Press F7 Go to the second screen of the Press More Press PgUp Options menu Select Rotary Select Rotary Press F4 Specify delay or no delay Select Delay or NO Press F1 or F2 Delay Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu Rotary Trunk Digit Transfer 3 61 ...

Page 153: ...mmed with a short hold disconnect interval active calls as well as trunks on hold may be disconnected For more information about reliable and unreliable disconnect and its implications see Feature Reference NOTE Certain features Remote Call Forwarding and call transfer to outside numbers and applications CMS AUDIX Voice Power and MERLIN MAIL are not recommended with loop start trunks See Hold Disc...

Page 154: ...ting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Integrated Administration All Not required Form 2c System Numbering Trunk Jacks Unreliable Unreliable Reliable N o N o Lines Trunks TT LS Disc LS Disconnect Yes No Enter Exit Exit F4 F3 F2 F1 F2 F10 F5 F5 Disconnect Signaling Reliability 3 63 ...

Page 155: ...F4 menu Select Touch Tone Loop Start Select TT LS Disc Press F3 Disconnect Select Loop Start Disconnect Select LS Press F2 Disconnect Specify disconnect signal as Select Yes or No Press F1 or F2 reliable or unreliable Save your entry Select Enter Press F10 To return to System Select Exit two times Press F5 two times Programming menu 3 64 Disconnect Signaling Reliability ...

Page 156: ...u Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Toll Type Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure System manager All Not required Form 2c System...

Page 157: ...0 Select block of lines Toggle letter G On Off F10 F5 F5 Procedure Toll Type Step Display Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select Toll Type Select Toll Type Press F10 To specify single Iine go to Step 4a To specify block of lines go to Step 4b Entry mode available 3 66 Toll Type ...

Page 158: ...llowing 1 Select the specific lines or trunks associated with the 20 line buttons on the system programming console 2 Specify whether a toll prefix is needed The green LED indicates the following on toll prefix needed off toll prefix not needed 3 Save your entry Select Lines 01 20 Press F1 F2 Lines 21 40 F3 or F4 Lines 41 60 or Lines 61 80 Toggle the green LED Toggle the letter G On Off as require...

Page 159: ...sed when a caller on hold hangs up Do not program a short interval unless the local telephone company s central office is the crossbar type Do not program a reliable disconnect for trunks with a short hold disconnect interval This can cause active calls as well as trunks on hold to be disconnected See Disconnect Signaling Reliability For more information on Hold Interval Disconnect and Reliable an...

Page 160: ...val short interval N o N o To program a single telephone LinesTrunks More HoldDiscnct Select entry mode Dial no of the trunk Enter Exit E x i t To program a block of telephones Lines Trunks More Hold Discnct Select block of lines Toggle LED On Off Enter Exit Exit To program a single telephone F4 PgUp F1 F6 Type no of the trunk F10 F5 F5 To program a block of telephones F4 PgUp F1 Select block of l...

Page 161: ...C Select the Lines and Trunks Select LinesTrunks Press F4 menu Go to the second screen of the Press More Press PgUp Lines and Trunks menu Select Hold Disconnect Select HoldDiscnct Press F 1 Interval To specify a single Iine go to Step 5a To specifya block of lines go to Step 5b 3 70 Hold Disconnect Interval ...

Page 162: ...nes 01 20 Press F1 F2 lines trunks associated Lines 21 40 F3 or F4 with the 20 line buttons Lines 41 60 on the system or Lines 62 80 programming console 2 Assign a long or short Toggle the LED On Off Toggle the letter G HoId Disconnect as required On Off as required interval The green LED next to each line button indicates the following on long hold disconnect interval off short hold disconnect in...

Page 163: ...ersonal Line button is set to No Ring The principal user assignment must be removed before the trunk can be removed from a button on the telephone When no principal user is assigned for a personal line calls received on the personal line are not forwarded to outside telephone numbers and calls received on the personal line follow the Coverage patterns for all users who share the line Console Selec...

Page 164: ... Form 4b Analog Multiline Telephone Form 4d MLX Telephone Form 4e MFM Adjunct MLX telephone Form 4f Tip Ring Equipment Form 5a Direct Line Console DLC Analog Form 5b Direct Line Console DLC Digital Form 5c MFM Adjunct DLC No principal user Not applicable N o N o Lines Trunks More PrncipalUsr Dial trunk no Enter Dial ext no Enter Exit Exit F4 PgUp F2 Type trunk no F10 Type ext no F10 F5 F5 Principa...

Page 165: ...p Display Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Go to the second screen of the Press More Press PgUp Lines and Trunks menu Select Principal User Select PrncipalUsr Press F2 3 74 Principal User for Personal Line ...

Page 166: ...unk number Dial nnn Type nnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn Save your entry Select Enter Press F10 1 xxx line trunk number entered in Step 4 Specify telephone assigned as principal user for the specified line in one of these ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn Principal ...

Page 167: ...Next number is sequential Repeat Step 6 Press F9 Repeat Step 6 Your previous entry is saved and next line trunk number is shown on line 1 in the screen in Step 6 If next line trunk number Select Enter Press F10 is not sequential Repeat Steps 3 6 Repeat Steps 3 6 To assign telephone as Select Enter Press F10 principal user for line trunk when all entries are complete To return to System Select Exit...

Page 168: ...y F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary QCC Queue Priority Level Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure System manager Hybrid PBX Not required Form 2c System Numbering Trunk Jacks 4 ...

Page 169: ...iority level F10 Select block of lines Toggle letter G On Off F10 F5 F5 Procedure QCC Queue Priority Level Step Display Instructions On the console On the PC Select the Lines and Trunks Select LinesTrunks Press F4 menu Go to the second screen of the Press More Press PgUp Lines and Trunks menu Select QCC Queue Priority Select Qcc Prior Press F3 Entry mode available 3 78 QCC Queue Priority Level ...

Page 170: ... To specify a block of lines go to Step 7b 7 a For a single line do the following 1 Specify entry mode Select Entry Mode Press F6 x QCC Queue priority entered in Step 4 2 Specify the trunks with specified queue priority Trunk number Slot and port number Logical ID number 3 To remove trunks from the specified priority level Dial nnn Dial sspp Dial nnn Select Delete Type nnn Type sspp Type nnn Press...

Page 171: ... Select Enter Press F10 Repeat Steps 3 7a Repeat Steps 3 7a Select Enter Press F10 7 b For a block of lines do the following 1 Press F1 F2 F3 or F4 2 3 Select the trunks associated with the 20 line buttons on the system programming console Assign queue priority specified The green LED indicates the following on to assign the queue priority specified off not to assign priority Save your entry Selec...

Page 172: ...matic in tie trunk programmed to ring into the QCC queue can be associated with one or more QCC operator positions If a trunk assigned to ring into the QCC queue is also used for shared Remote Access use the Remote Access Trunk Assignment procedure to assign remote access before you assign a QCC system operator to receive calls NOTE Do not change the factory setting of No QCC Operator Assigned to ...

Page 173: ...ger Hybrid PBX Not required Form 2c System Numbering Trunk Jacks No QCC operator is assigned to receive calls Extension number of first or fifth port Yes No To program a single extension LinesTrunks More QCC Oper Dial ext no Enter Entry Mode Dial trunk no Enter Enter Enter To program a block of extensions Lines Trunks More QCC Oper Dial ext no Enter Select block of lines Toggle LED On Off Enter Ex...

Page 174: ...tep Display Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Go to the second screen of the Press More Press PgUp Lines and Trunks menu Select QCC Operator Select Qcc Oper Press F4 QCC Operator to Receive Calls 3 83 ...

Page 175: ...ndicates the following Toggle the LED On Off Toggle the letter G on operator receiving calls as required On Off as required off operator not receiving calls Save your entry Select Enter Press F10 xxxx extension number entered in Step 4 To specify a single line trunk go to Step 7a To specify a block of lines trunks go to Step 7b 7a For a single line trunk do the following 1 Specify entry mode Selec...

Page 176: ...o assign trunks to the specified QCC operator and assign trunks to another QCC operator If next QCC Select Next Press F9 operator is Repeat number 2 in Repeat number 2 in sequential Step 7a Step 7a Your previous entry is saved and next QCC operator is shown on line 1 If next QCC Select Enter Press F10 operator is not Repeat Steps 3 7a Repeat Steps 3 7a sequential 5 To assign telephone as Select En...

Page 177: ... the Lines 41 60 system programming or Lines 61 80 console 2 Assign or remove calls Toggle the LED On Off Toggle the letter G for QCC operator as required On Off as required specified The green LED indicates the following on operator receiving calls off operator not receiving calls 3 Save your entry Select Enter Press F 1 0 8 To return to System Select Exit two times Press F5 two times Programming...

Page 178: ...trunks in a pool If you want to reassign a trunk to a different pool you must remove it from the current pool before you assign it to the new pool Once you assign a trunk to a pool it can be assigned to a button only on a direct line console operator position individual lines intended for personal use on telephones other than the DLC console should not be assigned to pools DID trunks and or trunks...

Page 179: ...opy Option Console Procedure PC Procedure System manager Hybrid PBX Trunk idle Form 2c System Numbering Trunk Jacks All loop start trunks are assigned to the Main Pool factory set extension number 70 all tie trunks are assigned to the pool with the factory set extension number 891 no factory set extension assigned to ground start trunks Line numbers Yes Yes LinesTrunks Pools Dial pool dial out cod...

Page 180: ...LinesTrunks Press F4 menu Select Pools Select Pools Press F9 Dial nnn Type nnn Specify the pool dial out code for the pool you want to program Save your entry Select Enter Press F10 xxx pool dial out code entered in Step 3 To specify a single line trunk go to Step 6a To specify a block of lines trunks go to Step 6b Trunks to Pools Assignment 3 89 ...

Page 181: ...elect the trunks associated with the 20 line buttons on the system programming console 2 Assign the appropriate trunks to the pool The red LED indicates the following on trunk is assigned to pool specified off trunk is not assigned to pool specified 3 Save your entry Select Lines 01 20 Lines 21 40 Lines 41 60 or Lines 61 80 Toggle the LED On Off as required Select Enter Press F1 F2 F3 or F4 Toggle...

Page 182: ...le or PgDn on a PC NOTE You can copy options to a block of trunks only if they are all the same type loop start ground start tie trunks or DID trunks If you attempt to copy assignments and a mismatch in type is found information is copied to that point only You receive no error message If you are copying options to a block of lines trunks they must be sequentially numbered If the block you are cop...

Page 183: ...y Setting Not applicable Valid Entries Not applicable Inspect N o Copy Option Not applicable Console Procedure To copy individual lines trunks LinesTrunks Copy Single Dial Copy from trunk no Enter Dial copy to trunk no Enter Exit Exit Exit To copy blocks of lines trunks LinesTrunks Copy Block Dial copy from trunk no Enter Dial first copy to trunk no in block Enter Dial last copy to trunk no in blo...

Page 184: ...onsole On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select Copy Select Copy Press F7 Select Single To copy a single trunk select Press F1 single and go to Step 4a To copy a block of trunks Select Block Press F2 select block and go to Step 4b Copy Options for Lines Trunks 3 93 ...

Page 185: ...port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn Save your entry Select Enter P r e s s F 1 0 If you get the Station Busy message wait for an idle condition or exit system programming and try again later xxx trunk number entered in number 1 of Step 4a 3 Specify the trunk you want to copy to in one of the following ways Trunk number Dial nnn Type nnn Slot and port number Dial ssp...

Page 186: ...er 3 sequential in Step 4a in Step 4a Your previous entry is saved and next extension number is shown If next line trunk Select Enter Press F10 number is not Repeat Steps 3 and 4a Repeat Steps 3 and 4a sequential 5 Save you entry Select Enter Press F 1 0 4b For a block of trunks do the following 1 Specify trunk number to copy from Trunk number Dial nnn Slot and port number Dial sspp Logical ID num...

Page 187: ... or exit system programming and try again later xxx trunk number entered in 5 6 number 3 of Step 4b Specify last trunk number in block to copy to Trunk number Slot and port number Logical ID number Save your entry Select Enter Press F10 Dial nnn Type nnn Dial sspp Type sspp Dial nnn Type nnn Select Enter Press F10 Dial nnn Type nnn Dial sspp Type sspp Dial nnn Type nnn Select Enter Press F10 5 To ...

Page 188: ...his section to program the following options for DS1 facilities T1 or PRI connected to a 100D DS1 module Type of DS1 facility T1 PRI Frame Format Zero Code Suppression Signaling Mode Line Compensation Clock Synchronization Channel Service Unit DS1 Facilities 3 97 ...

Page 189: ...uch as Megacom Megacom 800 or Software Defined Network The transmit receive parameter is set to 0 6 If you select T1 channels can emulate ground or loop start trunks tie trunks or DID trunks in any combination Note that unused channels must be specified as unequipped If either T1 or PRI is selected channels can be used for ASN services When T1 channels are used for ASN services each channel must b...

Page 190: ... Enter Type PRI Enter Exit Exit Exit E x i t To select T1 All Ground AH Loop All DID All Unequip LinesTrunks LS GS Dsl Dial slot no Enter Type T1 Enter More Select type Of emuiation Enter Exit Exit Exit Exit To select T1 TIE LinesTrunks LS GS DSl Dial slot 110 Enter Type T1 Enter TIE PBX or Toll Enter Dial channel no Enter Exit Exit Exit Exit To select T1 Ground Start Loop Start All Tie DID or Une...

Page 191: ...pe slot no F10 F1 F1 F10 PgUp Select type of emulation F10 F5 F5 F5 To select T1 Tie F4 F1 Type slot no F10 F1 F1 F10 Select facility F10 Type channel no F10 F5 F5 F5 F5 To select T1 Ground Start Loop Start All Tie DID or Unequip F4 F1 Type slot no F10 F1 F1 F10 PgUp Select type of emulation F10 Type channel no F10 F5 F5 F5 F5 3 100 Type of DS1 Facility ...

Page 192: ...rt Ground Start DS1 Select LS GS DS1 Press F1 Dial nn Type nn Specify the slot number in the control unit that contains the I00D module if you are programming a sequence enter the lowest number Save your entry Select Enter Press F10 If you get the System Busy message wait for an idle condition and try again or exit system programming and try again later Type of DS1 Facility 3 101 ...

Page 193: ... in Step 3 Select a facility type Select T1 or PRI Press F1 or F2 Save your entry Select Enter Press F10 lf you selected PRI you have finished this procedure Go to Step 1 of the Frame Format procedure xx slot number entered in Step 3 Select trunk type Press the button next Press the function key to your selection next to your selection 3 102 Type of DS1 Facility ...

Page 194: ...ction key to your selection next to your selection Save your entry Select Enter Press F10 If you select All Ground All Loop All Unequipped or All DID you have finished this procedure For Ground Start Loop Start and Unequipped trunks go to Step 10a For TIE and ALL TIE Trunks go to Step 10b option name selected in Step 8 xx slot entered in Step 3 Specify the channel Dial nn Type nn Type of DS1 Facil...

Page 195: ...set to 0 6 2 Save your entry xx slot number entered in Step 3 3 Specify the channel Select TIE PBX Press F1 or F2 or Toll Select Enter Press F10 Dial nn Type nn Assign or remove channel Select Enter or Press F10 or F8 To save your selection and Delete assign channel to another slot If next tie slot number is Select Next Press F9 sequential Repeat Steps 8 10 Repeat Steps 8 10 Your previous entry is...

Page 196: ...n the PC If next tie slot number is Select Enter Press F10 not sequential Repeat Steps 5 10 Repeat Steps 5 10 When all entries are complete Select Exit Press F5 12 To return to System Select Exit Press F5 Programming menu four times four times Type of DS1 Facility 3 105 ...

Page 197: ...ny screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Frame Format Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All 100D module idle Form 3b Incoming Trunks DS1 Connectivity 100D Module D4 compatible D4 ESF No No LinesTr...

Page 198: ...nsole On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select Loop Start Select LS GS DS1 Press F1 Ground Start DS1 Specify the slot number in the Dial nn Type nn control unit that contains the 100D module Save your entry Select Enter Press F10 Frame Format 3 107 ...

Page 199: ...ormat Press F2 xx slot number entered in Step 3 Select a format type Select D4 Compatible Press F1 or F2 Or Extended Super Frame Save your entry Select E n t e r Press F10 To return to System Select Exit Press F5 Programming menu two times two times lf you are using PRl Facilities go to the Zero Code Suppression procedure 3 108 Frame Format ...

Page 200: ...m any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Zero Code Suppression Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All 100D module idle Form 3b Incoming Trunks DS1 Connectivity 100D Module AMI ZCS AMI ZCS B8ZS N...

Page 201: ... Select LinesTrunks Press F4 menu Select Loop Start Ground Select LS GS DS1 Press F1 Start DS1 Specify the slot number in the Dial nn T y p e n n control unit that contains the 100D module Save your entry Select Enter Press F10 xx slot number entered in Step 3 Select Suppression Select Suppression Press F3 3 110 Zero Code Suppression ...

Page 202: ... the console On the PC xx slot number entered in Step 3 Select AMI Zero Code Select AMI ZCS or B 8 Z S Supression or Bipolar 8 Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times Zero Code Suppression 3 111 ...

Page 203: ... screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Signaling Mode Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All 100D module idle Form 3b Incoming Trunks DS1 Connectivity 100D Module Robbed bit Robbed Bit Common Chann...

Page 204: ...ks Select LinesTrunks Press F4 m e n u Select Loop Start Ground Select LS GS DS1 Press F1 Start DS1 Specify the slot number in the Dial nn Type nn control unit that contains the 100D module Save your entry Select Enter Press F10 xx slot number entered in Step 3 Select Signaling Select Signaling Press F4 Signaling Mode 3 113 ...

Page 205: ...sole On the PC xx slot number entered in Step 3 Select type of signaling Select Robbed Bit or Press F1 or F2 Common Channel Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times 3 114 Signaling Mode ...

Page 206: ...hanges To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Line Compensation Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All 100D module idle Form 3b Incoming Trunks DS1 Connectivity 100D Module 1 0 6 dB...

Page 207: ... Select LinesTrunks Press F4 menu Select Loop Start Ground Select LS GS DS1 Press F1 Start DS1 Specify the slot number in the Dial nn Type nn control unit that contains the 100D module Save your entry Select Enter Press F10 xx slot number entered in step 3 Select Line Compensation Select Line Comp Press F6 3 116 Line Compensation ...

Page 208: ...ered in step 3 x current compensation value Erase current line compensation value Press Drop Press Alt P Enter value for line Dial n Type n compensation Save your entry Select Enter Press F10 To return to System Select Exit two times Press F5 two times Programming menu Line Compensation 3 117 ...

Page 209: ...sole or press F5 on the PC before saving your entry or menu selection Summary Clock Synchronization Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 3b Incoming Trunks DS1 Connectivity 100D Module Primary clock the first 100D module in the control unit carrier source loop activati...

Page 210: ...lect LinesTrunks Press F4 menu Select Loop Start Ground Select LS GS DS1 Press F1 Start DS1 Specify the slot number in the Dial nn Type nn control unit that contains the 100D module Save your entry Select Enter Press F10 xx slot number entered in Step 3 Select Clock Synchronization Select Clock Sync Press F7 Clock Synchronization 3 119 ...

Page 211: ...clock synchronization Select Primary Secondary Press F1 F2 F3 or F4 Tertiary or None Save your entry Select Enter Press F10 xx slot number entered in step 3 Select Source Select Source Press F2 XX slot number entered in Step 3 Specify whether the clock is to Select Loop or Local Press F1 or F2 desynchronized to an external endpoint or is free running Save your entry Select Enter Press F10 3 120 Cl...

Page 212: ... 3 Select Activation xx slot number entered in Step 3 Activate or deactivate the clock Select Activation Press F3 Select Active or Not Press F1 or F2 Active Save your entry Select Enter Press F10 To return to System Select Exit Press F5 three times Programming menu three times Clock Synchronization 3 121 ...

Page 213: ...exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Channel Service Unit Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All 100D module idle Form 3b Incoming Trunks DS1 Connectivity 100D Module Foreign Exchang...

Page 214: ...e Lines and Trunks Select LinesTrunks Press F4 menu Select Loop Start Ground Select LS GS DS1 Press F1 Start DS1 Specify the slot number in the Dial nn Type nn control unit that contains the 100D module Save your entry Select Enter Press F10 Select Channel Unit Select ChannelUnit Press F8 Channel Service Unit 3 123 ...

Page 215: ... the PC xx slot number entered in Step 3 Select type of channel unit Select Foreign Press F1 or F2 Exchanger Special Access Save your entry Select Enter Press F10 To return to System Select Exit Press F5 two times Programming menu two times 3 124 Channel Service Unit ...

Page 216: ...runks The procedures in this section tell you how to program the following options for tie trunks Direction Tie Trunk Type E M Signal Dial Mode Tie Trunk Dial Tone Tie Trunk Answer Supervision Time Disconnect Time Tie Trunks 3 125 ...

Page 217: ...m any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Direction Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Tie trunk idle Form 3c Incoming Trunks Tie Two way Two way Outgoing Incoming No Yes LinesTrunks TIE Line...

Page 218: ...ss F4 menu Select Tie Lines Select TIE Lines Press F2 Select Direction Select Direction Press F1 Specify tie trunk in one of the following ways if you are programming a sequence enter the lowest number Trunk number Dial nnn Type nnn Slot and port number Dial sspp Type sspp Logical lD number Dial nnn Type nnn DSS Press DSS button Direction 3 127 ...

Page 219: ...g To save your selection and specify direction for another tie trunk If next tie trunk number is sequential Your previous entry is saved and next tie trunk number is shown on line 1 of the screen shown in Step 6 If next tie trunk number is not sequential Select Next Repeat Step 6 Select Enter Repeat Steps 3 6 Press F9 Repeat Step 6 Press F10 Repeat Steps 3 6 To save your entry when all Select Ente...

Page 220: ...l buttons pool or dial out codes are used for outgoing calls assign the immediate signaling type Set the network to dial If Dialed Number Identification Service DNIS is used for incoming calls assign the wink signaling type The network is also set to wink Setting both ends to immediate also works Check with the network service provider for proper settings When DNIS is not used for incoming calls a...

Page 221: ...Inspect Copy Option Console Procedure PC Procedure System manager All Tie trunk idle Form 3c Incoming Trunks Tie Wink Wink Delay Immediate Automatic No Yes LinesTrunks TIE Lines Intype Outtype Dial trunk no Enter Specify trunk type Enter Exit Exit F4 F2 F2 F3 Type trunk no F10 Specify trunk type F10 F5 F5 3 130 Tie Trunk Type ...

Page 222: ... Tie Lines Select TIE Lines Press F2 Select Intype or Outtype Select lntype or Press F2 or F3 Outtype option name selected in Step 3 Specify the tie trunk in one of the following ways if you are programming a sequence enter the lowest number Trunk number Dial nn Type nn Slot and port number Dial sspp Type sspp LogicaI ID number Dial nnn Type nnn Tie Trunk Type 3 131 ...

Page 223: ...fy type for another tie trunk If next tie trunk number is sequential Select Next Repeat Step 6 Press F9 Repeat Step 6 Your previous entry is saved and next tie trunk number is shown on line 1 of the screen in Step 6 If next tie trunk number Select Enter Press F10 is not sequential Repeat Steps 3 6 Repeat Steps 3 6 To save your entry when all Select Enter Press F10 entries are complete To return to...

Page 224: ...s any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary E M Signal Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Tie trunk idle Form 3c Incoming Trunks Tie 1S 1S 1C ...

Page 225: ...nks Press F4 menu Select Tie Lines Select TIE Lines Press F2 Select E M Signal Select E M Signal Press F4 Specify the tie trunk in one of the following ways if you are programming a sequence enter the lowest number Trunk number Dial nnn Type nnn Slot and port number Dial sspp Type sspp Logical lD number Dial nnn Type nnn 3 134 E M Signal ...

Page 226: ...p 6 To save your selection and specify E M signaling for another tie trunk If next tie trunk number is sequential Your previous entry is saved and next tie trunk number is shown on line 1 of the screen in Step 6 If next tie trunk number Select Enter Press F10 is not sequential Repeat Steps 3 6 Repeat Steps 3 6 To save your entry when all Select Enter Press F10 entries are complete To return to Sys...

Page 227: ... F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Dial Mode Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 3c Incoming Trunks Tie Rotary Rotary touch t...

Page 228: ...Select the Lines and Trunks menu Select Tie Lines Select LinesTrunks Press F4 Select TIE Lines Press F2 Select lnmode or Outmode Select Inmode or Press F6 or F7 Outmode option name selected in step 3 To specify a single Iine go to Step 5a To specify a block of lines go to Step 5b Dial Mode 3 137 ...

Page 229: ... touchtone Delete To specify a block of lines do the following 1 2 Select the tie trunks Select Lines 01 20 Press F1 F2 associated with the 20 Lines 21 40 Lines F3 or F4 line buttons on the 41 60 or Lines 61 system programming 80 console Specify remote or local Toggle the LED dial tone On Off as required Toggle the letter G On Off as required The green LED indicates the following on remote dial to...

Page 230: ...any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Tie Trunk Dial Tone Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 3c Incoming Trunks Tie Remote Remote Local Yes Yes LinesTrunks TIE Lines Dialt...

Page 231: ...s On the console On the PC Select the Lines and Trunks Select LinesTrunks Press F4 menu Select Tie Lines Select TIE Lines Press F2 Select Dial tone Select Dialtone Press F8 To specify a single Iine go to Step 5a To specify a block of lines go to Step 5b 3 140 Tie Trunk Dial Tone ...

Page 232: ...signaling To specify a block of lines do the following 1 2 Select the tie trunks Select Lines 01 20 Press F1 F2 associated with the 20 Lines 21 40 Lines F3 or F4 line buttons on the 41 60 0r Lines 61 system programming 80 console Specify remote or local Toggle the LED Toggle the letter G dial tone On Off as required On Off as required The green LED indicates the following on remote dial tone off l...

Page 233: ...le or press F5 on the PC before saving your entry or menu selection Summary Tie Trunk Answer Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure Supervision Time System manager All Not required Form 3c Incoming Trunks Tie 300 ms 20 4800 ms in increments of 20 ms No Yes Lines Trunks TIE Lines AnsSupvr Dial trunk no Enter...

Page 234: ...ss F4 menu Select Tie Lines Select TIE Lines Press F2 Select Answer Supervision Select AnsSupvr Press F9 Specify the tie trunk you want in one of the following ways if you are programming a sequence enter the lowest number Trunk number Dial nnn Type nnn Slot and port number Dial sspp Type sspp Logical lD number Dial nnn Type nnn Tie Trunk Answer Supervision Time 3 143 ...

Page 235: ...ify answer supervision time for another tie trunk If next tie trunk number Select Next is sequential Repeat Steps 6 and 7 Your previous entry is saved and next tie trunk number appears on line 1 of screen shown in Step 7 If next tie trunk number Select Enter is not sequential Repeat Steps 3 7 To save your entry when all Select Enter entries are complete Press F9 Repeat Steps 6 and 7 Press F10 Repe...

Page 236: ...it on the console or press F5 on the PC before saving your entry or menu selection Summary Disconnect Time Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 3c Incoming Trunks Tie 300 ms 140 2400 ms No Yes LinesTrunks TIE Lines Disconnect Dial trunk no Enter Drop Dial no of ms Ente...

Page 237: ...lect Tie Lines Select TIE Lines Press F2 Select Disconnect Select Disconnect Press F10 Specify the tie trunk in one of the following ways if you are programming a sequence enter the lowest number Trunk number Dial nnn Type nnn Slot and port number Dial sspp Type sspp Logical lD number Dial nnn Type nnn Save your entry Select Enter Press F10 3 146 Disconnect Time ...

Page 238: ...t time for another tie trunk Select Next Press F9 Repeat Steps 6 and 7 Repeat Steps 6 and 7 If next tie trunk number is sequential Your previous entry is saved and next tie trunk number appears online 1 of screen shown in Step 7 If next tie trunk number Select Enter Press F10 is not sequential Repeat Steps 3 7 Repeat Steps 3 7 To save your entry when all Select Enter Press F10 entries are complete...

Page 239: ...etail the steps for programming DID trunks and include the following Block Assignment DID Trunk Type Disconnect Time Expected Digits Delete Digits Add Digits Signaling Invalid Destination NOTE These procedures apply only in the Hybrid PBX mode 3 148 DID Trunks ...

Page 240: ...onsole or press F5 on the PC before saving your entry or menu selection Summary Block Assignment Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 3d Incoming Trunks DID Block 1 Block 1 Block 2 Yes Yes LinesTrunks DID Block Dial trunk block no Enter Select trunk lines Type t...

Page 241: ...Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select DID Press F4 Select Block Assignment Select Block Press F1 Specify the trunk block Dial n Type n Save your entry Select Enter Press F10 3 150 Block Assignment ...

Page 242: ...e the trunk from the block To save your entry and specify trunk s for the other trunk block If next trunk number is sequential Your previous entry IS saved and the next trunk number is shown on line 1 If next trunk number is not sequential Select Entry Mode Dial nnn Select Delete Select Next Repeat number 2 in Step 7a Select Exit Repeat Steps 3 7a Press F6 Type nnn Press F8 Press F9 Repeat number ...

Page 243: ...ociated with the 20 line buttons on the system programming console Check green LEDs for feature status The green LED indicates the Fo owing on assign DID trunk to block off remove DID trunk from block Select Lines 01 20 Lines 21 40 Lines 41 60 or Lines 61 80 Toggle the LED On Off as required Toggle the letter G On Off as required To return to System Select Exit three Press F5 three times Programmi...

Page 244: ...hout making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary DID Trunk Type Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX DID trunk idle Form 3d Incoming Trunks DID Wink start Immediate Start Wink Start No No LinesTrunks DID Type ...

Page 245: ... Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select DID Select DID Press F4 Select Type Select Type Press F2 Specify the trunk block Dial n Type n Save your entry Select Enter Press F10 3 154 DID Trunk Type ...

Page 246: ... next block number is Select Next Press F9 sequential Repeat Step 6 Repeat Step 6 Your previous entry is saved and the next trunk number is shown on line 1 of the screen in Step 6 If next block number is Select Exit Press F5 not sequential Repeat Steps 3 6 Repeat Steps 3 6 To save your entry when all entries Select Enter Press F10 are complete To return to System Select Exit two times Press F5 two...

Page 247: ...es select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Disconnect Time Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 3d Incoming Trunks DID 500 ms 10 2400 ms in increments of 10 ms No Yes LinesTrunks DID Disconnect Dial tru...

Page 248: ...nesTrunks Press F4 menu Select DID Select DID Press F4 Select Disconnect Select Disconnect Press F3 Specify the DID trunk in one of the following ways if you are programming a sequence enter the lowest number Trunk number Dial nnn Type nnn Slot and port number Dial sspp Type sspp Logical lD number Dial nnn Type nnn Disconnect Time 3 157 ...

Page 249: ...ur entry and specify disconnect time for another DID trunk If next time is Select Next Press F9 sequential Repeat Steps Repeat Steps 6 and 7 6 and 7 Your previous entry is saved and the next trunk number is shown online 1 of the screen in Step 6 If next time is not sequential Select Enter Repeat Steps 3 7 P r e s s F 1 0 Repeat Steps 4 7 To save your entry when all Select Enter Press F10 entries a...

Page 250: ... changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Expected Digits Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure System manager Hybrid PBX Not required Form 3d Incoming Trunks DID 3 digits 1 4 digits No No LinesTrunks DID ExpectDigit Dial trunk block no Enter Drop Dial ...

Page 251: ...ons On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select DID Select DID Press F4 Select Expected Digits Select ExpectDigit Press F4 Specify the trunk block Dial n Type n 5 Save your entry Select Enter Press F10 3 160 Expected Digits ...

Page 252: ...s for other trunk block If next block entry is Select Next Press F9 sequential Repeat Steps Repeat Steps 6 and 7 6 and 7 Your previous entry is saved and the next trunk number is shown on line 1 of the screen in Step 6 If next block entry is Select Enter P r e s s F 1 0 not sequential Repeat Steps 3 7 Repeat Steps 3 7 To save your entry when all Select Enter P r e s s F 1 0 entries are complete To...

Page 253: ...n without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Delete Digits Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 3d Incoming Trunks DID 0 digits 0 4 digits No No LinesTrunks DID DeleteDigit Dial trun...

Page 254: ...the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select DID Select DID Press F4 Select Delete Digit Select DeleteDigit Press F6 Specify the trunk block you want to program Dial n Type n Save your entry Select Enter Press F10 Delete Digits 3 163 ...

Page 255: ... the other trunk block If next trunk block is Select Next Press F9 sequential Repeat Steps Repeat Steps 6 and 7 6 and 7 Your previous entry is saved and the next trunk number is shown on line 1 of the screen in Step 6 If next trunk block is Select Enter Press F10 not sequential Repeat Steps 3 7 Repeat Steps 3 7 To save your entry when all Select Enter Press F10 entries are complete To return to Sy...

Page 256: ...ny screen without making changes select Exit on the console or press F5 on the Summary Add Digits Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure PC before saving your entry or menu selection System manager Hybrid PBX Not required Form 3d Incoming Trunks DID 0 1 9999 No No LinesTrunks DID Add Digits Dial trunk block...

Page 257: ...uctions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select DID Select DID Press F4 Select Add Digits Select Add Digits Press F7 Specify the trunk block Dial n Type n Save your entry Select Enter Press F10 3 166 Add Digits ...

Page 258: ...r other trunk block If next trunk block is Select Next Press F9 sequential Repeat Steps Repeat Steps 6 and 7 6 and 7 Your previous entry is saved and the next trunk number is shown on line 1 of the screen in Step 6 If next trunk block is Select Enter Press F10 not sequential Repeat Steps 3 7 Repeat Steps 3 7 To save your entry when all Select Enter Press F10 entries are complete To return to Syste...

Page 259: ...tone single line telephone users cannot make calls by using individual trunks programmed for rotary operation The touch tone signals generated from the telephone while dialing are transmitted to the central office at the same time the rotary signals are sent to the system The central office receives both signals and cannot process the call Summary Signaling Programmable by Mode Idle Condition Plan...

Page 260: ...ructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select DID Select DID Press F4 Select Signaling Select Signaling Press F8 Specify the trunk block Dial n Type n Save your entry Select Enter Press F10 Signaling 3 169 ...

Page 261: ...unk block is Select Next Press F9 sequential Repeat Step 6 Repeat Step 6 Your previous entry is saved and the next trunk number is shown on line 1 of the screen in Step 6 If next trunk block is Select Enter Press F10 not sequential Repeat Steps 3 6 Repeat Steps 3 6 To save your entry when all Select Enter Press F10 entries are complete To return to the System Select Exit two Press F5 two Programmi...

Page 262: ...5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Invalid Destination Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 3d Incoming Trunks DID Backup ca...

Page 263: ...u Select DID Select DID Press F4 Select Invalid Destination Select InvalDstn Press F9 Specify handling of calls Select Send to Press F1 or F2 directed to an invalid Backup Extension destination Or Return Fast Busy Save your entry Select Enter Press F10 To return to System Select Exit two Press F5 two t i m e s Programming menu t i m e s 3 172 Invalid Destination ...

Page 264: ... Services Tables Call by Call Service Table NOTE If you are adding PRI Facilities to an existing system do not start these procedures until you have checked the following Type of DS1 Facility must be set to PRI Frame Format must be specified correctly Zero Code Suppression must be specified correctly Your system will not operate properly if these values are not correctly set To inspector change th...

Page 265: ... Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Telephone Number Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Proce...

Page 266: ...nesTrunks Press F4 menu Select PRI Select PRI Press F6 Select Phone Number Select PhoneNumber Press F1 Specify the trunk in one of the following ways if you are programming a sequence enter the lowest number Trunk number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical lD number Dial nnn Type nnn Telephone Number 3 175 ...

Page 267: ... entry and assign telephone number to another PRI channel If next line trunk number Select Next Press F9 is sequential Repeat Step 7 Repeat Step 7 Your previous entry is saved and next line trunk number appears on line 1 of the screen in Step 6 If next line trunk number Select Enter Press F10 is not sequential Repeat Steps 3 7 Repeat Steps 3 7 To save your entry when all Select Enter Press F10 ent...

Page 268: ...the same line or trunk arrange B channels in the opposite order of the hunting arrangement provided by the network service provider B channels must be identified by control unit slot and port number since they are not associated with a line trunk number or a logical ID Up to 69 B channel groups can be established Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting With...

Page 269: ... slot and port no Enter Lines Dial PC Procedure group no Enter Select specific lines trunks Toggle LED On Off Exit Exit Exit F4 F6 F2 F1 Type group no F10 Type B channel slot and port nos F10 F2 Type group no F10 Select specific lines trunks Toggle letter G On Off F5 F5 F5 Entry mode available 3 178 B Channel Groups ...

Page 270: ...play Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select PRI Select PRI Press F6 S e l e c t B Select B Channel Groups Press F2 ChannelGrp Select B Channels Select B Channels Press F1 B Channel Groups 3 179 ...

Page 271: ...u m b e r To remove B channel from Select Delete Press F8 group To assign B channel to group and assign B channels to another group If next group number is sequential Your previous entry is saved and next group extension number appears on line 1 of the screen in Step 7 If next group number is not sequential To save your entry when all entries are complete Select Next Press F9 Repeat Step 7 Repeat ...

Page 272: ...PC Select Lines Select Lines Press F2 Specify the number 1 69 of the B channel group Dial nn Type nn Save your entry Select Enter Press F10 xx number entered in Step 10 To select a single line go to Step 13a To select a block of lines go to Step 13b B Channel Groups 3 181 ...

Page 273: ...ines do the following 1 2 3 Specify the lines trunks Select Lines 01 20 associated with the 20 Lines 21 40 Lines line buttons on the 41 60 or Lines 61 system programming 80 console Assign Line Trunk to Toggle the LED On Off group as required The green LED indicates the following on lines are assigned to B channel off ljnes are not assigned to B channel Exit the screen Select Exit Press F1 F2 F 3 o...

Page 274: ...mming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Network Service Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure Sys...

Page 275: ...play Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select PRI Select PRI Press F6 Select B Channel Groups Select B ChannlGrp Press F2 Select Network Service Select NetworkServ Press F3 3 184 Network Service ...

Page 276: ...ss F10 Specify a network service lf you select AT T Toll go to Step 8a lf you select Local go to Step 8b lf you select Misc go to Step 8c For toll service do the following 1 Specify a service Select AT T Toll Local or Misc Press F1 F2 or F3 xx number entered in Step 5 Press the button next to Press the function key your selection next to your selection Network Service 3 185 ...

Page 277: ...rvice 2 Save your entry 3 Repeat Steps 5 8b for Press the button next to Press the function key your selection next to your selection Select Enter Press F10 each group number you want to program as local For miscellaneous misc service do the following xx number entered in Step 5 1 Specify a service 2 Save your entry If you select Call By Call you have finished this procedure Select Other or Press ...

Page 278: ...n current network service code 3 4 5 Erase current network service Select Drop Press Alt P Type n Specify the 5 digit code Dial n corresponding to the service selected Save your entry Select Enter Press F10 To return to System Select Exit four times Press F5 four times Programming menu Network Service 3 187 ...

Page 279: ...ber to Send procedure Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Copy Telephone Number to Send Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Ins...

Page 280: ...isplay Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select PRI Select PRI Press F6 Select B Channel Groups Select B ChannlGrp Press F2 Select Copy Number Select Copy Number Press F4 Copy Telephone Number to Send 3 189 ...

Page 281: ...the not Copy Phone number to send to the network Number To save your selection and assign another group If next group number is sequential Press F9 Your previous entry is saved and next group number appears on line 1 of the screen in Step 7 Select Next Repeat Step 7 Repeat Step 7 If next group number is Select Enter P r e s s F 1 0 not sequential Repeat Steps 4 7 Repeat Steps 4 7 To save your entr...

Page 282: ...5 on the PC before saving your entry or menu selection Summary Incoming Routing Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure Line appearance All Dial Plan Routing Hybrid PBX only Not required Form 3b Incoming Trunks DS1 Connectivity 100D Module Line appearance Dial Plan Routing Routing by Line Appearance No No Lines Trunks PRI B...

Page 283: ...lay Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select PRI Select PRI Press F6 Select B Channel Groups Select B ChannlGrp Press F2 Select Incoming Routing Select IncomingRtg Press F6 3 192 Incoming Routing ...

Page 284: ...pearance Press F1 or F2 To save your selection and assign routing method to another B channel group If next group is sequential Your previous selection is saved and next group number appears on line 1 of the screen in Step 7 If next group is not sequential To save your entry when all entries are complete Select Next Repeat Step 7 Press F9 Repeat Step 7 Select Enter Press F10 Repeat Steps 4 7 Repea...

Page 285: ...om any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Telephone Number to Send Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 3b Incoming Trunks DS1 Connectivity 100D Module No digits are assigned...

Page 286: ...On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select PRI Select PRI Press F6 Select Number to Send Select NumbrToSend Press F3 Specify the type of number to Select Extension Press F1 F2 or send Only Base Number F3 with Ext or Line Telephone Number Telephone Number to Send 3 195 ...

Page 287: ...6a If you select Line Telephone Number go to Step 6b For Base Number with Ext do the following n current base number 1 Erase current base number Press Drop Press Alt P 2 Specify base telephone Dial n Type n number to be assigned 3 Save your entry Select Enter Press F10 For Line Telephone number do the following 1 Specify line number Dial nnn 2 Save your entry Select Enter Type nnn Press F10 3 196 ...

Page 288: ...r line If next line number is sequential Your previous entry IS saved and next number appears on line 1 If next line number is not sequential Press F10 Repeat Steps 3 6b To save your entry when all entries are complete Press Drop Dial n Press Alt P Type n Select Next Press F9 Repeat numbers 3 and Repeat numbers 3 and 4 in Step 6b 4 in Step 6b Select Enter Repeat Steps 3 6b Select Enter Press F10 T...

Page 289: ... press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Test Telephone Number Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 3b Incoming Trunks...

Page 290: ...nes and Trunks Select LinesTrunks Press F4 menu Select PRI Select PRI Press F6 Select Test Telephone Select Test TelNum Press F4 Specify the slot number that Dial nn contains the 100D module if you preprogramming a sequence enter the lowest number Type nn Save your entry Select Enter Press F10 Test Telephone Number 3 199 ...

Page 291: ...nd assign test telephone number to another 100D module If next slot number is sequential Your previous selection is saved and next s et number appears on line 1 of the screen in Step 6 If next slot number is not sequential To save your entry when all entries are complete Select Next Repeat Step 7 Press F9 Repeat Step 7 Select Enter Press F10 Repeat Steps 3 7 Repeat Steps 3 7 Select Enter Press F10...

Page 292: ...mber of times the system has transmitted a message on a D channel because no link layer acknowledgement is received from the network N201 Counter counts the maximum number of layer 3 octets the system can send or receive in a single D channel message K Counter counts the number of layer 3 unacknowledged messages sent from the system to the network on a D channel T303 Timer times the delay in netwo...

Page 293: ...rogrammable by System manager Mode All Idle Condition Not required Planning Form Form 3b Incoming Trunks DS1 Connectivity 100D Module Factory Setting See Table 3 2 Table 3 2 Timers and Counters Timer Counter Setting Factory Setting Valid Range T200 Timer T203 Timer N200 Counter N201 Counter K Counter T303 Timer T305 Timer T308 Timer T309 Timer T310 Timer T313 Timer T316 Timer Maximum response time...

Page 294: ...ole Procedure LinesTrunks PRI Protocol Timers Dial slot no Enter Select timer counter Drop Dial no of ms octets etc Enter Exit Exit Exit E x i t PC Procedure F4 F6 F6 F1 Type slot no F10 Select timer counter Alt P Type no of ms octets ect F10 F5 F5 F 5 F 5 Timers and Counters 3 203 ...

Page 295: ...ters Step Display Instruction On the console On the PC Select the Lines and Trunks Select LinesTrunks Press F4 menu Select PRI Select PRI Press F6 Select Protocol Select Protocol Press F6 Select Timers Select Timers Press F1 3 204 Timers and Counters ...

Page 296: ...elect Enter Press F10 xx number entered in Step 5 Select the timer counter to Press the button next to Press the function key change your selection next to your selection To select other timers go to the Press More second screen Press PgDn xx number entered in Step 5 Select the timer counter to Press the button next to Press the function key change your selection next to your selection Timers and ...

Page 297: ... number is Select Next Press F9 sequential Repeat Steps 9 and 10 Repeat Steps 9 and 10 Your entry is saved and next slot number appears on line 1 of the screen in Step 9 If next slot number is not Select Enter Press F10 sequential Repeat Steps 5 9 Repeat Steps 5 9 To save your entry when all Select Enter Press F10 entries are complete To return to System Select Exit four times Press F5 four times ...

Page 298: ... PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Terminal Equipment Identifier Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required...

Page 299: ...tifier Step Display Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select PRI Select PRI Press F6 Select Protocol Select Protocol Press F6 Select TEI Select TEI Press F2 3 208 Terminal Equipment Identifier ...

Page 300: ...ber Dial nn Type nn To save your entry and assign id to another slot If next slot number is sequential Your previous entry is saved and next s et number appears on line 1 of the screen in Step 7 Select Next Repeat Steps 7 and 8 If next slot number is not sequential Select Enter Repeat Steps 4 8 To save your entry when all Select Enter entries are complete Press F9 Repeat Steps 7 and 8 Press F10 Re...

Page 301: ...d pattern are optional For example you can specify that calls received from a particular area code should be routed to the specific individual or group responsible for accounts in that area Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving you...

Page 302: ...Dial entry no Enter Drop Dial delete digits Enter Exit Exit Exit To specify Add Digits Lines Trunks PRI DialPlanRtg Add Digits Dial entry no Enter Drop Dial add digits Enter Exit Exit Exit PC Procedure To specify Service F4 F6 F7 F2 Type entry no F10 Select service F10 F5 F5 F5 To specify Patterns F4 F6 F7 F2 Type entry no F10 Alt P Type pattern F10 F5 F5 F5 To specify Total Digits F4 F6 F7 F3 Typ...

Page 303: ...s On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select PRI Select PRI Press F6 Select Dial Plan Routing Select DialPlanRtg Press F7 Select Service Service is mandatory and must be specified Select Service Press F1 3 212 Dial Plan Routing ...

Page 304: ...tep 10 If you select Delete Digit go to Step 11 if you select Add Digit go to Step 12 Type nn Specify the entry number Dial n n are programming a sequence enter the lowest number Save your entry Select Enter Press F10 Select the service If you select AT T Toll go to Step 8a If you select Local go to Step 8b If you select Misc miscellaneous go to Step 8c Select AT T Toll Local or Misc Press F1 F2 o...

Page 305: ...rs on line 1 If next routing entry is not sequential To save your entry when all entries are complete For Local do the following xx number entered in Step 5 1 Select a service for the B channel group Press the button next to Press the function key your selection next to your selection Select Next Repeat Step 8a Press F9 Repeat Step 8a Select Enter Press F10 Repeat Steps 4 8a Repeat Steps 4 8a Sele...

Page 306: ...ntial Repeat Steps 5 8b Repeat Steps 5 8b To save your entry when Select Enter Press F10 all entries are complete For miscellaneous misc do the following xx number entered in Step 5 1 Select a miscellaneous service 2 To save your selection and assign service to another routing entry If next routing entry is sequential Your previous selection is saved and next routing entry number appears on line 1...

Page 307: ...3 4 5 Erase current code Specify the 5 digit binary code for your Network Service To save your selection Press Drop Dial n Press Alt P Type n and assign binary code to another routing entry If next entry is sequential Your previous selection is saved and next routing entry number appears on line 1 If next entry is not sequential To save your entry when all entries are complete Select Next Repeat n...

Page 308: ...Press Drop 4 Enter pattern to match Dial n Type nn Press F10 Press Alt P Type n 5 To save your selection and assign pattern to another routing entry If next entry is Select Next Press F9 sequential Repeat numbers Repeat numbers Your previous selection is 3 and 4 in Step 9 3 and 4 in Step 9 saved and next routing entry number appears on line 1 If next entry is not Select Enter Press F10 sequential ...

Page 309: ...xx number entered in number 1 of Step 10 nn current number of digits 3 Erase current number of Press Drop digits 4 Specify total number of Dial nn digits Type nn Press Alt P Type nn 5 To save your selection and assign dialed digits to another routing entry If next entry is Select Next Press F9 sequential Repeat numbers Repeat numbers Your previous selection is 3 and 4 in Step 10 3 and 4 in Step 10...

Page 310: ... entry Select Enter xx number entered in number 1 of Step 11 nn current number of digits 3 Erase current number of Press Drop digits 4 Specify number of digits Dial nn to be deleted 5 To save your selection and assign digits to another routing entry Type nn Press F10 Press Alt P Type nn If next entry is Select Next Press F9 sequential Repeat numbers 3 Repeat numbers 3 Your previous selection is an...

Page 311: ...Specify entry number 2 Save your entry Dial nn Select Enter Type nn Press F10 3 4 5 Press Alt P Type nn Erase current number of Press Drop digits Specify number of digits Dial nn to add To save your entry and assign digits to another routing entry If next routing entry Select Next Press F9 is sequential Repeat numbers 3 Repeat numbers 3 Your previous entry is and 4 in Step 12 and 4 in Step 12 save...

Page 312: ... If next routing entry Select Enter Press F10 is not sequential Repeat Step 12 Repeat Step 12 To save your entry when Select E n t e r Press F10 all entries are complete To return to System Select Exit three Press F5 three times Programming menu times Dial Plan Routing 3 221 ...

Page 313: ...ariety of services such as ACCUNET SDN and Megacom WATS Call by Call Network Selection Tables Entering Programming Dialed prefixes for selecting long distance carriers are matched to entries in the four Network Selection tables Eight default tables are provided specifying 10 and 101 The asterisks are wildcards and stand for the various long distance carrier codes 10 is the current U S standard for...

Page 314: ...nsole Procedure PC Procedure System manager All Not required Form 3b Incoming Trunks DS1 Connectivity 100D Module Not applicable Prefix for long distance carrier No No Lines Trunks PRI OutgoingTbl NetwkSelect Dial entry no Enter Drop Dial prefix Enter Exit Exit Exit F4 F6 F8 F1 Type entry no F10 Alt P Type prefix F10 F5 F5 F 5 Network Selection Tables 3 223 ...

Page 315: ... Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select PRI Select PRI Press F6 Select Outgoing Tables Select OutgoingTbl Press F8 Select Network Selection Select NetwkSelect Press F1 tables 3 224 Network Selection Tables ...

Page 316: ...lection and assign dial prefix to another table entry If next entry is sequential Your previous selection is saved and next table entry number appears on line 1 of the screen in Step 7 If next entry is not sequential To save your entry when all entries are complete Select Next Repeat Steps 7 and 8 Select Enter Repeat Steps 4 8 Select Enter Press F9 Repeat Steps 7 and 8 Press F10 Repeat Steps 4 8 P...

Page 317: ...rogramming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Special Services Tables Programmable by System manager Mode All Idle Condition Not required Planning Form Form 3b Incoming Trunks DS1 Connectivit...

Page 318: ...ingTbl SpecialServ TypeOfNumbr Dial entry no Enter Select type Enter Exit Exit Exit E x i t To specify Delete Digits Lines Trunks PRI OutgoingTbl SpecialServ DeleteDigit Dial entry no Enter Drop Dial pattern Enter Exit Exit Exit Exit PC Procedure To specify Pattern F4 F6 F8 F2 F1 Type entry no F10 Alt P Type pattern F10 F5 F5 F5 F 5 To specify Operator F4 F6 F8 F2 F2 Type entry no F10 Select type ...

Page 319: ...nstructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select PRI Select PRI Press F6 Select Outgoing Tables Select OutgoingTbl Press F8 Select the Special Services Select SpecialServ Press F2 tables 3 228 Special Services Tables ...

Page 320: ... Operator go to Step 6b If you select Type of Number go to Step 6c If you select Delete Digit go to Step 6d For pattern do the following 1 Enter the table number Dial n if you are programming a sequence enter the lowest number 2 Save your entry Select Enter x number entered in number 1 of Step 6a nnn current pattern 3 Erase current pattern Press Drop Type n Press F10 Press Alt P Special Services T...

Page 321: ...on is and 4 in Step 6a and 4 in Step 6a saved and next table number appears on line 1 If next table is not Select Enter Press F10 sequential Repeat Steps 5 and 6a Repeat Steps 5 and 6a To save your entry when Select Enter Press F10 all entries are complete For Operator do the following 1 Enter the table number Dial n if you are programming a sequence enter the lowest number 2 Save your entry Selec...

Page 322: ...tial Repeat number 3 in Repeat number 3 in Your previous selection is Step 6b Step 6b saved and next table number appears on line 1 If next table is not Select Enter Press F10 sequential Repeat Steps 5 and 6b Repeat Steps 5 and 6b To save your entry when Select Enter Press F10 all entries are complete For Type of Number do the following 1 Enter the table number Dial n if you are programming a sequ...

Page 323: ...able number appears on line 1 If next table is not sequential To save your entry when all entries are complete Select National or Press F1 or F2 International Select Next Press F9 Repeat number 3 in Repeat number 3 in Step 6c Step 6c Select Enter Press F10 Repeat Steps 5 and 6c Repeat Steps 5 and 6c Select Enter Press F10 For Delete Digits do the following 1 Enter the table number Dial n if you ar...

Page 324: ...le If next table is sequential Your previous selection is saved and next table number appears on line 1 If next table is not sequential To save your entry when all entries are complete Press Drop Dial n Select Next Repeat numbers 3 and 4 in Step 6d Select Enter Repeat Steps 5 and 6d Select Enter Press Alt P Type n Press F9 Repeat numbers 3 and 4 in Step 6d Press F10 Repeat Steps 5 and 6d Press F10...

Page 325: ... by Call table can specify from 0 through 8 digits to be deleted the default is 0 If the last entry in the table is empty no pattern is specified this entry is used as a default and matches any pattern and type of call Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F...

Page 326: ...Enter Select service Enter Exit Exit Exit E x i t To specify Delete Digits LinesTrunks PRI OutgoingTbl CBC Service DeleteDigit Dial list no Enter Drop Dial no Of digits Enter Exit Exit Exit E x i t PC Procedure To specify Patterns F4 F6 F8 F3 F1 Type list no F10 Alt P Type pattern F10 F5 F5 F5 F5 To specify Voice Data F4 F6 F8 F3 F2 Type list no F10 Select voice data or both F10 F5 F5 F5 F5 To spe...

Page 327: ...Instructions On the console On the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select PRI Select PRI Press F6 Select Outgoing Tables Select OutgoingTbl Press F8 Select Call by Call Service Select CBC Service Press F3 3 236 Call by Call Service Table ...

Page 328: ... Network Service go to Step 6c If you select Delete Digit go to Step 6g For patterns do the following 1 Specify the list l 0 9 Dial e and the table e 0 9 entry numbers if you are programming a sequence enter the lowest number 2 Save your entry Select Enter xy number entered in number 1 of Step 6a nnn current pattern 3 Erase current pattern 4 Specify the pattern Press Drop Dial n Type e Press F10 P...

Page 329: ...n Step 6a and 4 in Step 6a saved and next table entry number appears on line 1 If next table is not Select Enter Press F10 sequential Repeat Steps 5 and 6a Repeat Steps 5 and 6a To save your entry when Select Enter Press F10 all entries are complete For Voice Data do the following 1 Specify the list number Dial n if you are programming a sequence enter lowest number 2 Save your entry Select Enter ...

Page 330: ...n Repeat number 3 in Your previous selection is Step 6b Step 6b saved and next list number appears on line 1 If next group is not Select Enter Press F10 sequential Repeat Steps 5 and 6b Repeat Steps 5 and 6b To save your entry when Select Enter Press F10 all entries are complete For Network Service do the following 1 2 Enter the list number Dial n if you are programming a sequence enter lowest num...

Page 331: ...ntered in number 1 of Step 6c 1 Specify an AT T Toll Press the button next to service your selection If next list number Select Next is sequential Repeat number 1 in Your previous entry is Step 6d saved and next list number appears on line 1 If next list number Select Enter is not sequential Repeat Steps 5 and 6d 2 Save your entry Select Enter Press the function key next to your selection Press F9...

Page 332: ...ous selection is saved and next list number appears on line 1 If next list number is not sequential To save your entry when all entries are complete Select Out WATS 56 64 Digtl or VirtPrivNet Select Next Repeat number 1 in Step 6e Select Enter Repeat Steps 5 and 6e Select Enter Press F1 F2 or F3 Press F9 Repeat number 1 in Step 6e Press F10 Repeat Steps 5 and 6e Press F10 For Miscellaneous do the ...

Page 333: ...d next list number appears on line 1 If next list number is not sequential To save your entry when all entries are complete x number entered in number 1 of step 6c nnnnn current code 3 Erase current code Select Other Select Next Repeat number 1 in Step 6f Select Enter and then select Exit Repeat Steps 5 6c and 6f Select Enter Press Drop Press F1 Press F9 Repeat number 1 in Step 6f Press F10 and th...

Page 334: ...r appears on line 1 If next list is not sequential To save your entry when all entries are complete Dial nnnnn Type nnnnn Select Next Press F9 Repeat numbers 3 Repeat numbers 3 and 4 in Step 6f and 4 in Step 6f Select Enter Press F 1 0 Repeat Steps 5 6c Repeat Steps 5 6c and 6f and 6f Select Enter Press F10 To Delete Digits do the following 1 Specify the list number Dial n if you are programming a...

Page 335: ...oup is sequential Your previous selection is saved and next list number appears on line 1 If next list is not sequential To save your entry when all entries are complete Select Enter Press Drop Dial n Press F10 Press Alt P Type n Select Next Press F9 Repeat numbers 3 Repeat numbers 3 and 4 in Step 6g and 4 in Step 6g Select Enter Press F10 Repeat Steps 5 and 6g Repeat Steps 5 and 6g Select Enter P...

Page 336: ...hones For Hybrid PBX systems only assigning the following buttons on telephones System Access or Intercom Voice System Access or Intercom Ring System Access or Intercom Originate Only Shared System or Intercom Access identifying analog multiline telephones that do not have built in speakerphones or Hands Free Answer on Intercom capability identifying analog multiline telephones that require pairin...

Page 337: ...old requires no such license and can be purchased from your authorized dealer Pool buttons cannot be assigned or removed from extensions unless the pool has trunks assigned If all trunks are to be removed from a pool all Pool button assignments must first be removed from telephones Another way of handling this situation is to program another trunk into the pool and then remove the Pool button assi...

Page 338: ...F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Assign Trunks or Pools to Telephones Programmable by Mode Idle Condition Planning Form Factory Setting System manager All but note differences in factory settings Telephone idle Form 4b Analog Multiline Telephone Form 4d MLX T...

Page 339: ...g System Access Voice and System Access Originate Only buttons are assigned to all analog multiline telephones and MLX telephones excluding operator positions Five Call buttons are assigned to QCC operator positions Two System Access Ring buttons and one System Access Originate Only button are assigned to single line telephones No Personal Line or Pool buttons are assigned Valid Entries Inspect Co...

Page 340: ...t number Logical lD number DSS lf a DSS is attached check the status of the feature Dial nnnn Dial sspp Dial nnn Press DSS button Type rmn Type sspp Type nnn Toggle the LED On Off as required The red LED indicates the following on extension is assigned to trunk or pool off extension is not assigned to trunk or pool Save your entry Select Enter Press F10 If you get the Station Busy message wait for...

Page 341: ... 2 Enter the trunk number 3 Save or delete specified trunk number To assign the specified trunk or pool to the extension and assign specified trunks or pools to another extension If next extension number is sequential Your previous entry is saved and next extension number is shown on Select Entry Mode Dial nnnn Select Enter or Delete Select Next Repeat number 2 in Step 6a Press F6 Type nnnn Press ...

Page 342: ...ign trunk or pool to telephone The green LED indicates the following on trunk or pool assigned to telephone off trunk or pool not assigned to telephone For Hybrid PBX only The red LED indicates the following on trunk assigned to pool off trunk not assigned to pool 3 Save your entry Select Lines 01 20 Lines 21 40 Lines 41 60 or Lines 61 80 Toggle the LED On Off as required Press F1 F2 F3 or F4 Sele...

Page 343: ...iated with the busy extension is on If you exit instead of waiting for the busy extension to become idle the copy for the rest of the extensions is canceled however the assignments that have already been copied are not canceled If you are copying assignments from an operator position to a block of telephones that includes both operator and non operator telephones the information is copied only to ...

Page 344: ...late 4c Extension Copy MLX Telephone Template Not applicable Not applicable Yes lines pools assigned to an extension Not applicable To copy to a single extension Extensions Line Copy Single Dial copy from ext no Enter Dial copy to ext no Enter Exit Exit To copy to a block of extensions Extensions Line Copy Block Dial copy from ext no Enter Dial ext no of first telephone in block Enter Dial ext no ...

Page 345: ... Select Line Copy Select Extensions Press F6 Select Line Copy Press F2 Copy line assignments to individual telephones or to a block of telephones To copy to a block of telephones they must be connected to sequentially numbered station jacks for example logical ID 11 12 13 Select Single or Block Press F1 or F2 3 254 Copy Line Trunk Assignments ...

Page 346: ...er DSS If the DSS is attached check the status of the feature The red LED indicates the following on extension is to be copied from off extension will not be copied from Dial nnnn Type mm Dial sspp Type sspp Dial nnn Type nnn Press DSS button Toggle the LED On Off as required Save your entry Select Enter Press F10 To copy line assignments to a single telephone go to Step 6a To copy line assignment...

Page 347: ... port number Logical ID number DSS If DSS is attached check status of the features The red LED indicates the following on extension is copied to specified extension off extension is not copied to specified extension 2 To save your entry and copy line assignments from another extension to an individual telephone Dial nnnn Type nnnn Dial sspp Type sspp Dial nnn Type nnn Press DSS button Toggle the L...

Page 348: ... when all entries are complete Select Next Select Next for each sequential copy to extension Select Enter Repeat Steps 3 6a Select Enter Press F9 Press F9 for each sequential copy to extension Press F10 Repeat Steps 3 6a Press F10 For a block of telephones do the following xxxx extension number entered in Step 4 1 Specify the logical id of Dial nnnn the first extension number in the block to be co...

Page 349: ...e On the PC 3 Specify the logical id of Dial nnnn Type nnnn the last extension number in the block to be copied 4 Save your entry Select Enter Press F10 To return to System Select Exit two times Press F5 two times Programming menu 3 258 Copy Line Trunk Assignments ...

Page 350: ...ory setting for Call buttons assigned to QCC operator positions and you cannot assign Ring Voice Originate Only or Shared buttons to QCC operator positions NOTE System Access or Intercom buttons can be assigned only to the first 10 buttons on a telephone You can assign a combination of up to 10 System Access or Intercom buttons to each telephone excluding QCC operator positions You can remove Syst...

Page 351: ... 2b Digital Data Station Factory Setting Key Mode An Intercom Ring an Intercom Voice and the first eight lines connected to the system are assigned to all analog multiline and MLX telephones excluding operator positions Two Intercom Ring buttons are assigned to tip ring equipment connected on an 012 module An Intercom Ring and an Intercom Originate Only Ring button are assigned to tip ring equipme...

Page 352: ... and the first 18 through 29 lines connected to the control unit are assigned to all DLC operator positions The number of lines assigned depends on the type of telephone used as a DLC operator position Refer to the appropriate telephone planning form for details Not applicable Yes specific button options Yes You can copy additional SA buttons to another station but you cannot overwrite SA buttons ...

Page 353: ...ons On the console On the PC Go to the second screen of the Press More Press PgUp System Programming menu Select Centralized Telephone Select Cntr Prg Press F4 Programming To program extensions go to Step 4a To copy extension programming go to Step 4b 3 262 Assign intercom or System Access Buttons ...

Page 354: ...ne of the following ways Extension number Slot and port number Logical ID number DSS 3 Save your entry xx extension entered in number 2 of Step 4a 4 Start centralized telephone programming Dial nnnn Type nnnn Dial sspp Type sspp Dial nnn Type nnn Press DSS button Select Enter Press F10 Select Start Press F10 xx extension entered in number 2 of Step 4a Assign Intercom or System Access Buttons 3 263...

Page 355: ...med contents of selected button Voice Ring or Blank Although you can make selections from the screen using ListFeature to assign Ring and Voice buttons this procedure provides the programming codes to perform these functions Using the codes speeds the button assignment process As you enter the programming code for assigning a Ring button the screen changes to the first ListFeature screen then retu...

Page 356: ...utton as a Ring button then program the button with the voice attribute as described in Table 3 4 8 To program another Repeat number 6 in Repeat number 6 in button on same Step 4a Step 4a telephone identified in number 2 of Step 4a 9 Save your entry Select Enter Press F10 Assign Intercom or System Access Buttons 3 265 ...

Page 357: ...Dial 16 press button being Type 16 press Shift Voice button programmed again and Dial function key for button being 19 programmed again and Type 19 To assign System Access or Intercom Dial 18 Type 18 Originate Only Ring button To assign System Access or Intercom Dial 18 press button being Type 18 press shift Originate Only Voice button programmed again and dial function key for button being 19 pro...

Page 358: ... Save your entry xxxx extension entered in number 2 of Step 4b 4 5 Select Enter Specify the extension to Dial nnnn copy to if programming a sequence enter the Iowest number To save your entry and Select Enter copy line assignments Repeat Steps 3 from another extension and 4b to an individual telephone Type nnnn Press F10 Type nnnn Press F10 Repeat Steps 3 and 4b Assign Intercom or System Access Bu...

Page 359: ... previous entry is saved sequential copy to and next copy to extension extension number is shown If next extension number Select Enter is not sequential Repeat Steps 3 and 4b To save your entry when all Select Enter entries are complete Press F9 Press F9 for each sequential copy to extension Press F10 Repeat Steps 3 and 4b Press F10 To return to System Select Exit two times Press F5 two times Prog...

Page 360: ...y SP 34D BIS 10 BIS 22 BIS 34 BIS 22D and BIS 34D This procedure is not needed for MLX or single line telephones Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Analog Multiline Telep...

Page 361: ...d Entries Extension numbers Inspect Yes Copy Option No Console Procedure Extensions BIS HFAI Dial ext no Enter Exit E x i t PC Procedure F6 F8 Type ext no F10 F5 F5 3 270 Analog Multiline Telephones without Built in Speakerphones ...

Page 362: ...y the telephone in one of the following ways Extension number Slot and port number Logical lD number DSS lf DSS is attached check status of the feature The red LED indicates the following on telephone has BIS HFAl capability off telephones does not have BIS HFAl capability Dial nnnn Dial sspp Dial nnn Press DSS button Type nnnn Type sspp Type nnn Toggle the LED On Off as required Analog Multilane ...

Page 363: ...s On the console On the PC To assign or remove BIS HFAI Select Enter or Press F10 or F8 capability Delete To return to System Select Exit Press F5 Programming menu two times two times 3 272 Analog Multiline Telephones without Built in Speakerphones ...

Page 364: ...re Calls cannot be placed to the station jack reserved for the Voice Announce to Busy feature An extension number cannot be dedicated for both the Voice Announce to Busy feature and the Simultaneous Voice and Data feature NOTE This procedure does not apply for MLX telephones Voice Announce to Busy is automatically provided and cannot be programmed for single line telephones Console Select Menu Sys...

Page 365: ...nspect Copy Option Console Procedure PC Procedure System manager All System idle Form 4b Analog Multiline Telephone Form 5a Direct Line Console DLC Analog Data Form 2a Analog Data Station Not applicable Extension numbers Yes Yes Extensions VoiceSignl Dial ext no Enter Exit Exit F6 F10 Type ext no F10 F5 F5 3 274 Analog Multiline Telephones with Voice Announce to Busy ...

Page 366: ...in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical lD number Dial nnn Type nnn DSS Press DSS button if DSS is attached check the Toggle the LED On Off status of the feature as required The red LED indicates the following on assigns pairing for Voice Announce to busy off removes pairing for Voice Announce to busy Red LED autornatically...

Page 367: ...ole On the PC Specify whether or not Select Enter or Press F10 or F8 telephone is paired for Voice Delete Announce to Busy To return to System Select Exit two times Press F5 two times Programming menu 3 276 Analog Multiline Telephones with Voice Announce to Busy ...

Page 368: ...Programming Procedures Analog Multiline Telephones with Simultaneous V o i c e D a t a See Data Features Analog Multiline Telephones with Simultaneous Voice Data 3 277 ...

Page 369: ...osers ASCAP Artists and Producers or Broadcast Music Incorporated BMI Magic on Hold requires no such license and can be purchased from your authorized dealer Only one Music on Hold jack is allowed per system You cannot assign the trunk identified for Music on Hold to a trunk pool If the trunk is currently assigned to a pool you must remove it before you program this option You cannot assign the tr...

Page 370: ...py Option Console Procedure PC Procedure System manager All but in Hybrid PBX mode the trunk designated for Music on Hold cannot be assigned to a trunk pool System idle Form 2c System Numbering Trunk Jacks Not Applicable Line trunk number No No AuxEquip MusicOnHold Dial trunk no Enter Exit F9 F1 Type trunk no F10 F5 Music on Hold 3 279 ...

Page 371: ...screen and you want to remove the Music on Hold assignment go to Step 4 Identify the trunk you want to program in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn Specify whether the trunk Select Enter or Press F10 or shown is to reassigned to or Delete F8 removed from Music On Hold To return to System Selec...

Page 372: ...ngle zone or multizone loudspeaker paging systems can be connected to the system You cannot assign the trunk identified for use for loudspeaker paging equipment to a trunk pool If the trunk is currently assigned to a pool you must remove it before you program this option You cannot assign the trunk identified for use for loudspeaker paging equipment as a Remote Access trunk and you cannot use its ...

Page 373: ...ion Console Procedure PC Procedure System manager All but in Hybrid PBX mode the trunk designated for loudspeaker paging cannot be assigned to a trunk pool Line trunk idle Form 2c System Numbering Trunk Jacks Not Applicable Line trunk numbers Yes No AuxEquip Ldspkr Pg Dial trunk no Enter E x i t F9 F2 Type trunk no F10 F5 3 282 Loudspeaker Paging ...

Page 374: ...n on the screen and you want to remove the Loudspeaker assignment go to Step 4 Identify the trunk jack in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical lD number Dial nnn Type nnn Specify whether the trunk Select Enter Press F10 or F8 jacks hown is used to connect or Delete loudspeaker paging system To return to System Select Exit P...

Page 375: ...ned to the fax independently of the telephone in a GPA configuration A maximum of 16 fax machines can have the Fax Message Waiting feature Additional fax machines more than 16 can be installed but these machines cannot have this feature You can specify up to four telephones to receive the message waiting indication when a fax transmission is received Note that fax machines can only send and not re...

Page 376: ...Adjunct MLX Telephone Form 4f Tip Ring Equipment Form 5a Direct Line Console DLC Analog Form 5b Direct Line Console DLC Digital Form 5c MFM Adjunct DLC 10 seconds 0 30 seconds Yes No AuxEquip Fax Extension Dial Ext no Enter Exit Msg Waiting Dial fax machine ext no Enter Dial MWI ext no Enter Threshold Drop Dial no of seconds Enter Exit Exit F9 F3 F1 Type ext no F10 F5 F2 Type fax machine ext no F1...

Page 377: ...t AuxEquip Press F9 menu Select Fax Select Fax Press F3 Select Extension Select Extension Press F1 Specify the station jack to be used for fax machine in one of the following ways Extension number Slot and port number Logical lD number DSS 3 286 F a x Dial nnnn Type nnnn Dial sspp Type sspp Dial nrm Type nnn Press DSS button ...

Page 378: ... station Select Enter Press F10 or F8 jack is used to connect or Delete a fax machine When all entries are complete Select Exit Press F5 return to the Fax menu Select Message Waiting Select Msg Waiting Press F2 Specify the fax machine sending message waiting indication in one of the following ways Extension number Slot and port number Logical ID number DSS Dial nnnn Type nnnn Dial sspp Type sspp D...

Page 379: ...ssign message waiting indication to an extension extension off remove message waiting indication from an extension To remove message Select Delete waiting indication from telephone To assign message waiting indication to telephone and assign telephones to receive message waiting indication for another fax If next extension number Select Next is sequential Repeat Step 9 Your previous entry is saved...

Page 380: ...ntries are complete Specify length of time before system is notified that a fax message has arrived Select Threshold Press F3 Erase current number of seconds Press Drop Press Alt P Enter number of seconds to Dial nnnn Type nnnn wait Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times Fax 3 289 ...

Page 381: ...Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Maintenance Alarms Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All but in Hybrid PBX mode the trun...

Page 382: ...ss F4 Specify the jack to which the maintenance alarm is connected in one of the following ways Extension number Slot and port number Logical lD number Dial nnnn Type nnnn Dial sspp Type sspp Dial nnn Type nnn Specify whether the trunk Select Enter Press F10 or F8 is used to connect or Delete maintenance alarm To return to System Select Exit Press F5 Programming menu two times two times Maintenanc...

Page 383: ...attendants such as MERLIN Attendant or Integrated Voice Power Automated Attendant lS Il In addition this procedure can be used to specify the number of rings before a call transferred by the voice messaging system is sent to the backup position for both integrated and generic VMI ports The number of rings cannot be programmed for individual voice messaging systems the single setting applies for al...

Page 384: ... interval between digits 50 ms number of rings before transfer 4 Touch tone duration 50 200 ms in increments of 25 ms interval between digits 50 200 ms in increments of 25 ms number of rings before transfer 0 9 No No AuxEquip VMS AA TransferRtn Drop Dial no of rings Enter TT Duration Drop Dial no of ms Enter TT Interval Drop Dial no of ms Enter Exit Exit F9 F6 F1 Alt P Type no of rings F10 F2 Alt ...

Page 385: ...Press F9 menu Select Voice Messaging Select VMS AA Press F6 Automated Attendant If you do not want to change the current setting for number of rings before transfer go to Step 7 To change number of rings Select TransferRtn Press F1 select Transfer Return x current interval Erase current interval setting Press Drop Press Alt P 3 294 Voice Messaging System and Automated Attendant ...

Page 386: ... the current setting for touch tone duration go to Step 11 Select Touch tone Duration Select TT Duration Press F2 xxx current duration Erase current duration setting Press Drop Press Alt P Enter the touch tone duration Dial nnn Type nnn in milliseconds Save your entry Select Enter Press F10 Select Touch Tone interval Select Interval Press F3 If you do not want to change the setting for touch tone ...

Page 387: ... inteterval Erase current setting Press Drop Press Alt P Enter touch tone interval in Dial nnn Type nnn milliseconds Save your entry Select Enter Press F10 To return to System Select Exit Press F5 two times Programming menu two times 3 296 Voice Messaging System and Automated Attendant ...

Page 388: ...es in this section detail the steps in programming the following optional features Extension Language Pool Dial Out Code Call Restrictions Copy Call Restrictions Forced Account Code Entry Microphone Operation Remote Call Forwarding Optional Telephone Features 3 297 ...

Page 389: ...Form 4d MLX Telephone Form 5b Direct Line Console DLC Digital Data Form 2b Digital Data Station Factory Setting English Valid Entries English French Spanish Inspect No Copy Option No Console Procedure To program a single extension More Language Extensions Single Dial ext no Enter Select a language Enter Exit E x i t To program a block of extensions More Language Extensions Block Dial starting ext ...

Page 390: ...the Select More Press PgUp System Programming menu Select Language Select Language Press F6 Select Extensions Select Extensions Press F2 To specify a single telephone select Single and go to Step 5a To specify a block of telephones select Block and go to Step 5b Select Single Select Block Press F1 Press F2 Extension Language 3 299 ...

Page 391: ... your entry and assign lanaguage to additional extensions If next extension number is sequential Your previous entry is saved and next extension number is show on line 1 If next extension number is not sequential To save your entry when all entries are complete Select English French or Spanish Select Next Repeat number 3 in Step 5a Select Enter Repeat Steps 4 and 5a Select Enter Press F1 F2 or F3 ...

Page 392: ...Specify the ending extension 4 Save your entry Dial nnnn Select Enter Dial nnnn Select Enter Type nnnn Press F10 Type nnnn Press F10 xxxx extensions entered in numbers 1 and 3 of Step 5b 5 Specify language for the Select English Press F1 F2 or telephone French or Spanish F3 6 Save your entry Select Enter Press F10 To return to System Select Exit Press F5 two times Programming menu two times Extens...

Page 393: ...y Pool Dial Out Code Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Telephone idle Form 4b Analog Multiline Telephone Form 4d MLX Telephone Form 4e MFM Adjunct MLX Telephone Form 4f Tip Ring Equipment Form 5a Direct Line Console DLC Analog Form 5b Direct Line Console DLC Digital Form 5c MF...

Page 394: ... one of the following ways if you are programming a sequence enter the lowest number Extension number Slot and port number Logical lD number DSS Dial nnnn Type nnnn Dial sspp Type sspp Dial nnn Type nnn Press DSS button If DSS is attached check the Toggle the LED On Off status of the feature as required The red LED indicates the following on pool dial code is assigned off pool dial code is not ass...

Page 395: ...ode To allow telephone to use pool dial out code and program pool dial out codes for another telephone If next extension number is sequential Your previous entry is saved and next extension number is shown on line 1 of the screen in Step 5 If next extension number is not sequential To allow telephone to use pool dial out code when all entries are complete Select Next Repeat Step 5 Press F9 Repeat ...

Page 396: ...Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure before saving your entry or menu selection System manager All Telephone idle Form 4b Analog Multiline Telephone Form 4d MLX Telephone Form 4e MFM Adjunct MLX Telephone Form 4f Tip Ring Equipment Form 5a Direct Line Console DLC Analog Form 5b Direct Line Console DLC Digital Form 5c MFM adjunct DLC Form 5d...

Page 397: ...f you are programming a sequence enter the lowest number Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical lD number Dial nnn Type nnn DSS Press DSS button lf a DSS is attached check the Toggle the LED On Off status of the feature as required The red LED indicates the following on specified call restriction is assigned to extension off specified call restriction...

Page 398: ...one from making outside calls local and toll Toll Restrict restrict telephone from making toll calls To save your selection and assign or remove restrictions from another extension If next extension number Select Next Press F9 is sequential Repeat Step 5 Repeat Step 5 Your previous entry is saved and next extension number is shown on line 1 of the screen in Step 5 If extension number is Select Ent...

Page 399: ... extension is not shown however if a DSS is attached the LED associated with the busy extension is on If you exit without waiting for the extension to become idle copying for the rest of the extensions in the block is canceled but the copying that has been completed is recorded If you are copying restrictions to a block of extensions they must be sequentially numbered The telephones you are copyin...

Page 400: ...lid Entries Not applicable Inspect No Copy Option Not applicable Console Procedure To copy to a single telephone Extensions RestrctCopy Single Dial Copy from ext no Enter Dial Copy to ext no Enter Exit Exit Exit To copy to a block of telephones Extensions RestrctCopy Block Dial Copy from ext no Enter Dial first no in copy to block Enter Dial last no in copy to block Enter Exit Exit Exit PC Procedu...

Page 401: ...ons On the console On the PC Select the Extensions menu Select Extensions Press F6 Select Restrict Copy Copy calling restrictions to an Select RestrctCopy Press F6 Select Single or Press F1 or F2 individual telephone or to a Block block of telephones 3 310 Copy Call Restrictions ...

Page 402: ...port number Logical ID number DSS Dial nnnn Type nnnn Dial sspp Type sspp Dial nnn Type nnn Press DSS button If DSS is attached check the Toggle the LED On Off status of the feature as required The red LED indicates the following on restriction copy is assigned to telephone off restriction copy is not assigned to telephone Save your entry Select Enter Press F10 If you selected Single in Step 3 go ...

Page 403: ...Type nnn DSS Press DSS button If DSS is attached check Toggle the LED On Off the status of the feature as required The red LED indicates the following on copy extension is assigned to telephone off copy extension is not assigned to telephone 2 To save your entry and copy calling restrictions from another extension to an individual telephone If next extension Select Next number is Repeat Steps 4 6a...

Page 404: ...he following xxxx extension number entered in Step 4 1 Specify the first Dial nnnn telephone in the block of telephones to copy call restrictions to by entering the logical ID 2 Save your entry xxxx extension entered in number 1 of Step 6b 3 Specify the last Type nnnn Press F10 Select Enter Dial nnnn Type nnnn telephone in the block by entering the logical ID 4 Save your entry Select Enter Press F...

Page 405: ...mmary Forced Account Code Entry Programmable by System manager Mode All Idle Condition Not required Planning Form Form 4b Analog Multiline Telephone Form 4d MLX Telephone Form 4e MFM Adjunct MLX Telephone Form 4f Tip Ring Equipment Form 5a Direct Line Console DLC Analog Form 5b Direct Line Console DLC Digital Form 5c MFM Adjunct DLC Form 5d Queued Call Console QCC Data Form 2a Analog Data Station ...

Page 406: ...count Press F7 Entry lf you have a DSS attached go to Step 4a If you do not have a DSS attached go to Step 4b lf you have a DSS attached do the following Check red LEDs for feature status The red LED indicates the following on forced account code entry is assigned to telephone off forced account code entry is not assigned to telephone Toggle the LED On Off as required Forced Account Code Entry 3 3...

Page 407: ...e of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn To assign or remove Forced Account Code Entry to extension entered in number Select Enter or Delete Press F10 or F8 1 of Step 4b To return to System Select Exit Press F5 Programming menu two times two times 3 316 Forced Account Code Entry ...

Page 408: ... press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Microphone Operation Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 4d MLX Telephone Fo...

Page 409: ...the PC Select the Extensions menu Select Extensions Press F6 Go to the second screen of the Press More Press PgUp Extensions menu Select Microphone Disable Select Mic Disable Press F7 lf you have a DSS attached go to Step 5a If you do not have a DSS attached go to Step 5b 3 318 Microphone Operation ...

Page 410: ... is not assigned to telephone If you do not have a DSS attached do the following 1 Specify the telephone you want to program in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn 2 To assignor remove Select Enter or Press F10 or F8 microphone operation to Delete extension entered in number 1 of Step 5b To retu...

Page 411: ...Reliability and Hold Disconnect Interval Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Remote Call Forwarding Programmable by System manager Mode All Idle Condition Not required Planning Form Form 4b An...

Page 412: ...lid Entries Disallowed allowed Inspect Yes Copy Option No Console Procedure Extensions More Remote Frwd Toggle LED On Off or Dial ext no Enter Exit Exit PC Procedure F6 PgUp F8 Toggle letter R On Off or Type extono F10 F5 F5 Remote Call Forwarding 3 321 ...

Page 413: ...the PC Select the Extensions menu Select Extensions Press F6 Go to the second screen of the Press More Press PgUp Extensions menu Select Remote Call Forward Select Remote Frwd Press F8 lf you have a DSS attached go to Step 5a If you do not have a DSS attached go to Step 5b 3 322 Remote Call Forwarding ...

Page 414: ... is not assigned to telephone If you do not have a DSS attached do the following 1 Specify the telephone you want to program in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn 2 To assignor remove Select Enter or Press F10 or F8 remote call forwarding to Delete extension entered in number 1 of Step 4b To re...

Page 415: ... included Operator Hold Timer DLC Operator Automatic Hold QCC Optional Features Hold Return Automatic Hold or Release Queue over Threshold Elevate Priority Calls In Queue Alert QCC Operator to Receive Call Types Call Type Queue Priority Level Message Center Operation Automatic or Manual Extended Call Completion Return Ring Position Busy Backup 3 324 Optional Operator Features ...

Page 416: ...am Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Operator Hold Timer Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Fo...

Page 417: ...ect Operator Press F3 Select Hold Timer Select Hold Timer Press F3 Press Drop Press Alt P xxx current number of seconds Erase current setting Specify number of seconds to Dial n T y p e n hold call n 10 25 sec Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu 3 326 Operator Hold Timer ...

Page 418: ...es To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary DLC Operator Automatic Hold Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 6a Optional Operator Features Disabled Disabled enable...

Page 419: ...Operator menu Select Operator Press F3 Select DLC Hold Select DLC Hold Press F4 Specify enable or disable DLC Select Auto Hold Press F1 or F2 Operator Automatic Hold Enable or Auto Hold Disable Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu 3 328 DLC Operator Automatic Hold ...

Page 420: ...e provided for QCC operator positions Hold Return Automatic Hold or Release Queue over Threshold Elevate Priority Calls in Queue Alert QCC Operator to Receive Call Types Call Type Queue Priority Level Message Center Operation Automatic or Manual Extended Call Completion Return Ring Position Busy Backup QCC Optional Features 3 329 ...

Page 421: ... or return to the QCC queue This option cannot be programmed for individual QCC operator positions the single setting applies to all QCC operator positions Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary ...

Page 422: ...elect Queued Call Press F2 Select Hold Return Select Hold Rtrn Press F1 Specify whether calls on hold Select Return to Press F1 or F2 return to the QCC queue or Queue or Remain on remain on hold when the Hold Hold Timer expires twice Save your entry Select Enter Press F10 To return to System Select Exit two Press F5 two times Programming menu times Hold Return 3 331 ...

Page 423: ...SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Automatic Hold or Release Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 6a O...

Page 424: ...ct Queued Call Press F2 Select Hold Release Select Hold Release Press F2 Specify whether in progress Select Auto Hold or Press F1 or F2 calls are automatically put on Auto Release hold when another call button is pressed or disconnected Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times Automatic Hold or Release 3 333 ...

Page 425: ... any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Queue over Threshold Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 6a Optional Operat...

Page 426: ...ons On the console On the PC Select the Operator menu Select Operator Press F3 Select Queued Call Select Queued Call Press F2 Select Threshold Select Threshold Press F3 xx current maximum number of calls Erase current threshold Press Drop Press Alt P Queue over Threshold 3 335 ...

Page 427: ...mum number of Dial nn Type nn calls allowed in QCC queue before operators are notified Dial or type O to specify that operators are not notified Save your entry Select Enter Press F10 To return to System Select Exit two times Press F5 two times Programming menu 3 336 Queue over Threshold ...

Page 428: ...anges To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Elevate Priority Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 6a Optional Operator Features 0 seconds 0 and 5 30 No N...

Page 429: ...ns On the console On the PC Select the Operator menu Select Operator Press F3 Select Queued Call Select Queued Call Press F2 Select Elevate Priority Select ElvatePrior Press F4 xx current number of seconds Erase current priority Press Drop Press Alt P 3 338 Elevate Priority ...

Page 430: ...the PC Specify number of seconds Dial nn Type nn before calls are reprioritized Dial 0 to specify that calls are not reprioritized Save your entry Select Enter Press F10 To return to System Select Exit two times Press F5 two times Programming menu Elevate Priority 3 339 ...

Page 431: ... select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Calls In Queue Alert Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 6a Optional Operator Features Disable Enable Disable Yes No Operator Queued Call InQue Alert Dial ext n...

Page 432: ...ctions On the console On the PC Select the Operator menu Select Operator Press F3 Select Queued Call Seiect Queued Call Press F2 Select In Queue Alert lf DSS is attached go to Step 5a lf DSS is not attached go to Step 5b Select InQue Alert Press F6 Calls In Queue Alert 3 341 ...

Page 433: ...or receives calls in queue alert off not an operator position If a DSS is not attached do the following 1 Specify operator position to receive Calls ln Queue Alert and enter operator extension number in any one of the following ways if you are programming a sequence of operator positions enter the lowest number first Extension number Slot and port number Logical ID number 2 Save your entry Dial nn...

Page 434: ...tension Select Next Press F9 number is Repeat number 3 Repeat number 3 sequential in Step 5b in Step 5b Your previous entry is saved and next extension number is shown on line 1 If next extension Select Enter Press F10 number is not Repeat Steps 3 5b Repeat to Steps 3 5b sequential 5 TO save your entry when Select Enter Press F10 all entries are complete To return to System Select Exit Press F5 Pr...

Page 435: ...ot include use of the menu selections Follow Frwd or QCC Ext These two options are used to assign queue priorities and are not associated with individual QCC operators See Call Type Queue Priority Level in this section This procedure does not include programming the operator to receive calls on individual trunks See QCC Operator to Receive Calls in the Lines and Trunks section of this manual Progr...

Page 436: ...t required Form 6a Optional Operator Features QCC operator receives the following calls Dial 0 Unassigned DID Listed Directory Number Returning Not applicable Yes No Operator Queued Call Call Types Select a call type operator Dial Coverage Group no Enter Dial ext no Enter Exit Exit Exit Exit Exit F3 F2 F7 Select a call type F2 Type Coverage Group no F10 Type ext no F10 F5 F5 F5 F5 F5 QCC Operator ...

Page 437: ...Select Operator Press F3 Select Queued Call Select Queued Call Press F2 Select Call Types Select Call Types Press F7 Select a call type Press the button next Press the function key To use Follow Frwd or QCC Ext to your selection next to your selection go to the next section Call Type Queue Priority Level 3 346 QCC Operator to Receive Call Types ...

Page 438: ...tor If you did not select Group Coverage at Step 4 go to Step 9 Select Operator Press F2 Specify the group coverage Dial nn Type nn number Save your entry Select Enter Press F10 xx number entered in Step 6 lf DSS is attached go to Step 10a lf DSS is not attached go to Step 10b QCC Operator to Receive Call Types 3 347 ...

Page 439: ...s not receive call type on operator receives call type off extension is not an operator position If DSS is not attached specify the extension in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn If you selected the Returning option in Step 4 dial 0 Specify whether operator Select Enter or Press F10 or F8 rece...

Page 440: ...operator parked calls Group Coverage calls Calls signed in Follow or forwarded to the system operator Calls to a system operator extension number This procedure does not include programming the QCC queue priority level for individual trunks to ring into the queue See QCC Queue Priority Level Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Witho...

Page 441: ...t E x i t F3 F2 F7 Press function key next to selection F1 Alt P Type priority level F10 F5 F5 F5 F5 Procedure Call Type Queue Priority Level Step Display Instructions On the console On the PC Select the Operator menu Select Operator Press F3 Select Queued Call Select Queued Call Press F2 Select Call Types Select Call Types Press F7 3 350 Call Type Queue Priority Level ...

Page 442: ... Step 8 Press the button next to Press the function key your selection next to your selection option name selected in Step 4 Select Priority If you did not select Group Coverage go to Step 8 Select Priority Press F1 Specify Coverage Group number Dial nn Type nn Save your entry Select Enter Press F10 Call Type Queue Priority Level 3 351 ...

Page 443: ...ted in Step 4 x current priority level Erase current priority level Press Drop Press Alt P Specify the queue priority level Dial n Type n Save your entry Select Enter Press F10 To return to System Select Exit four times Press F5 four times Programming menu 3 352 Call Type Queue Priority Level ...

Page 444: ...d destinations are directed to this position Designating a Message Center operation does not change any call type option programming except that the call types mentioned above are added to the calls received at the QCC Message Center Summary Message Center Operation Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure Sy...

Page 445: ...ions On the console On the PC Select the Operator menu Select Operator Press F3 Select Queued Call Select Queued Call Press F2 Select Message Center Select Msg Center Press F8 lf a DSS is attached go to Step 5a lf a DSS is not attached go to Step 5b 3 354 Message Center Operation ...

Page 446: ... is message center position off extension is not an operator position If a DSS is not attached do the following 1 Specify operator position in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn 2 Assignor remove Select Enter or Press F10 or F8 operator as message Delete center To return to System Select Exit P...

Page 447: ...or positions Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Extended Call Completion Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Opti...

Page 448: ...Call Select Queued Call Press F2 Select Extended Completion Select ExtndComplt Press F9 4 Specify automatic call Select Automatic extension or require operator Complete or Manual to extend calls manually Complete Press F1 or F5 Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times Extended Call Completion 3 357 ...

Page 449: ...onsole Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Return Ring Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager...

Page 450: ...elect Queued Call Select Queued Call Press F2 Select Return Ring Select Return Ring Press F10 Erase current number of rings Press Drop Press Alt P Specify number of rings before Dial nn Type nn extended call returns Save your entry Select Enter Press F10 To return to System Select Exit two times Press F5 two times Programming menu Return Ring 3 359 ...

Page 451: ... one Position Busy backup can be programmed per system Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Position Busy Backup Programmable by Mode Idle Condition Planning Form Factory S...

Page 452: ...tions On the console On the PC Select the Operator menu Select Operator Press F3 Select Queued Call Select Queued Call Press F2 Go to the second screen of the Press More Press PgUp Queued Call Operator menu Select QCC Backup Select QCC Backup Press F1 Position Busy Backup 3 361 ...

Page 453: ...ss Drop Press Alt P Specify the calling group to provide QCC backup in one of the following ways Extension number Dial nnnn Type nnnn DSS Press DSS button Assign or remove extension as Select Enter or Press F10 or F8 position busy backup Delete To return to System Select Exit Press F5 Programming menu two times two times 3 362 Position Busy Backup ...

Page 454: ...erage Delay Interval Group Calling Member Assignments Group Calling Trunk or Pool Assignments Optional Group Calling Features Hunt Type Group Calling Delay Announcement Group Coverage Receiver Group Calling Overflow and Threshold Group Calling Message Waiting Indicator Group Calling Calls In Queue Alarm Threshold Group Calling External Alert for Calls In Queue Alarms Group Type Optional Group Assi...

Page 455: ...e Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Call Pickup Groups Programmable by System manager Mode All Idle Condition Not required Planning Form Form 6d Group Coverage Factory Setting Not applicable Valid E...

Page 456: ... the PC Select the Extensions menu Select Call Pickup Specify the call pickup group Select Extensions Press F6 Select Call Pickup Press F9 Dial nn Type nn you want to program if you are programming a sequence enter the lowest number Save your entry Select Enter Press F10 Call Pickup Groups 3 365 ...

Page 457: ...ff telephone is not included in paging group To remove telephone from Select Delete Press F8 call pickup group To assign telephone to call pickup group and assign telephones to another call pickup group If next group number is Select Next sequential Repeat Step 5 Press F9 Repeat Step 5 Your previous entry is saved and next group number is sho F on line 1 of screen in Step 5 If next group number is...

Page 458: ...ign a telephone to a new paging group just assign it the telephone is automatically removed from its old paging group Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Group Paging Prog...

Page 459: ...ions menu Select Extensions Press F6 Go to second screen of the Press More Press PgUp Extensions menu Select Group Page Select Group Page P r e s s F 2 Specify the paging group number if you are programming a sequence enter the lowest number Dial nn Type nn Save your entry Select Enter Press F10 3 368 Group Paging ...

Page 460: ...off telephone is not included in paging group To remove telephone from Select Delete Press F8 paging group To assign telephone to paging group and assign telephone to another paging group If next extension number is sequential Select Next Repeat Step 6 Press F9 Repeat Step 6 Your previous entry is saved and next group extension number is shown on line 1 of screen in Step 6 If next extension number...

Page 461: ...verage group A calling group can be assigned as a receiver for a coverage group see Group Coverage Receiver In Hybrid PBX mode only the QCC queue can be a receiver for up to 30 coverage groups see QCC Operator to Receive Calls If the sender s telephone has one or more personal lines assigned the sender can be assigned as the principal user so that calls received on the personal line are sent to re...

Page 462: ...t Yes Copy Option No Console Procedure Extensions More Group Cover Dial group no Enter Dial ext no Enter Exit E x i t PC Procedure F6 PgUp Type group no F10 Type ext no F 1 0 F 5 F 5 Procedure Group Coverage Member Assignments Step Display Instructions On the console On the PC Select the Extensions menu Select Extensions Press F6 Go to the second screen of Press More Press PgUp the Extensions menu...

Page 463: ...ber entered in Step 4 Specify the telephone you want to program in one of the following ways Extension number Dial nnnn Slot and port number Dial sspp Logical lD number Dial nnn DSS Press DSS button If DSS is attached check Toggle the LED On Off status of the feature as required The red LED indicates the following on telephone is sender in coverage group off telephone is not sender in coverage gro...

Page 464: ... Next sequential Repeat Step 6 Press F9 Repeat Step 6 Your previous entry is saved and next group number is shown on line 1 of screen shown in Step 6 If next group number is Select Enter Press F10 not sequential Repeat Steps 3 6 Repeat Steps 3 6 To assign telephone to Select Enter Press F10 coverage group when all entries are complete To return to System Select Exit two times Press F5 two times Pr...

Page 465: ...g changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Group Coverage Delay Interval Programmable by System manager Integrated Administration Mode All Idle Condition Not required Planning Form Form 6d Group Coverage Factory Setting 3 rings Valid Entries 1 9 rings Inspect No Copy Option No Console Procedure Options More Cover Delay Drop Dial no...

Page 466: ...o to the second screen of the Options menu Press More Press PgUp Select Coverage Delay Select Cover Delay Press F6 x current number of rings Erase current number of rings Press Drop Press Alt P Specify number of rings Dial n Type n Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu Group Coverage Delay Interval 3 375 ...

Page 467: ... 32 calling groups with a maximum of 20 telephones per group is allowed A telephone can belong to only one calling group A QCC cannot be a member of a calling group The delay announcement device should not be programmed as a calling group member The extension status feature must be set to the Calling Group or CMS mode before you assign members to the group See Extension Status for more information...

Page 468: ...licable Extension numbers Yes No Extensions More Grp Calling Members Dial calling group ext no Enter Dial ext no Enter Exit Exit Exit F6 PgUp F4 F9 Type calling group ext no F10 Type ext no F10 F5 F5 F5 Procedure Group Calling Member Assignments Step Display Instructions On the console On the PC Select the Extensions menu Select Extensions Press F6 Go to the second screen Press More Press PgUp of ...

Page 469: ...Group Calling Select Grp Calling Press F4 Select Members Select Members Press F9 Specify the extension number Dial nnnn of the calling group if you are programming a sequence enter lowest number Type nnnn Save your entry Select Enter Press F10 3 378 Group Calling Member Assignments ...

Page 470: ...Type nnnn Type sspp Press DSS button To remove telephone from Select Delete Press F8 calling group To assign telephone to calling group and assign telephones to another calling group If next group extension number is sequential Your previous entry is saved and next group extension number is shown on line 1 of screen shown in Step 7 If next group extension number is not sequential To assign telepho...

Page 471: ...F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Group Calling Trunk or Pool Assignments Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 6e Group Callin...

Page 472: ...ctions On the console On the PC Select the Extensions menu Select Extensions Press F6 Go to the second screen of the Extensions menu Press More Press PgUp Select Group Calling Select Grp Calling Press F4 Select Line Pool Select Line Pool Press F10 Group Calling Trunk or Pool Assignments 3 381 ...

Page 473: ...t number Dial sspp Type sspp Logical ID number Dial nnn Type nnn To remove line trunk or pool Select Delete Press F8 from calling group To assign Iine trunk or pool to calling group and assign lines trunks or pools to another calling group If next group extension Select Next Press F9 number is sequential Repeat Step 7 Repeat Step 7 Your previous entry is saved and nexx group extension number is sh...

Page 474: ...On the console On the PC To assign line trunk or pool to Select Enter Press F10 calling group when all entries are complete To return to System Select Exit three Press F5 Programming menu times three times Group Calling Trunk or Pool Assignments 3 383 ...

Page 475: ...e patterns to calling groups Circular hunting pattern The system distributes calls to group members by hunting in a circular pattern for the first available telephone after the one that received the last call to the group Linear hunting pattern The system searches for an available group member in the order in which telephones were assigned to the calling group Entering Programming Console Select M...

Page 476: ... Copy Option Console Procedure PC Procedure System manager All Not required Form 6e Group Calling Circular hunting pattern Circular Linear No No Extensions More Grp Calling Hunt Type Dial calling group ext no Enter Circular Linear Enter Exit Exit Exit F6 PgUp F4 F1 Type calling group ext no F10 F1 F2 F10 F5 F5 F5 Hunt Type 3 385 ...

Page 477: ...uctions On the console On the PC SeIect the Extensions menu Select Extensions Press F6 Go to the second screen Press PgUp Press More of the Extensions menu Select Group Calling Select Grp Calling Press F4 Select Hunt Type Select Hunt Type Press F1 3 386 Hunt Type ...

Page 478: ...our selection and program hunt type for another calling group If next group extension number is sequential Your previous entry is saved and next group extension number is shown on line 1 of screen show in Step 7 If next group extension number is not sequential To save your selection when all entries are complete Select Next Repeat Step 7 Press F9 Repeat Step 7 Select Enter Press F10 Repeat Steps 5...

Page 479: ... Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Group Calling DeIay Announcement Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Pr...

Page 480: ...ns On the console On the PC Select the Extensions menu Select Extensions Press F6 Go to the second screen Press More Press PgUp of the Extensions menu Select Group Calling Select Grp Calling Press F4 Select Delay Announcement Select DelayAnnce Press F2 Group Calling Delay Announcement 3 389 ...

Page 481: ... in Step 5 Specify the announcement device you want to program in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn DSS Press DSS button If DSS is attached check status of the feature The red LED indicates the following on telephone is included in group off telephone is not included in group Toggle the LED On...

Page 482: ...t Next number is sequential Repeat Step 7 Press F9 Repeat Step 7 Your previous entry is saved and next group extension number is shown on line 1 of screen shown in Step 7 If next group extension Select Enter Press F10 number is not sequential Repeat Steps 3 7 Repeat Steps 3 7 To assign delay announcement Select Enter Press F10 device to calling group when all entries are complete To return to Syst...

Page 483: ...Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Group Coverage Receiver Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Integrated Administration All Not required Form 6d Group Coverage Not appli...

Page 484: ...ons On the console On the PC Select the Extensions menu Select Extensions Press F6 Go to the second screen Press More Press PgUp of the Extensions menu Select Group Calling Select Grp Calling Press F4 Select Group Coverage Select GrpCoverage Press F3 Group Coverage Receiver 3 393 ...

Page 485: ...ing group as receiver To remove calling group as Select Delete Press F8 receiver for coverage group To assign calling group as receiver for coverage group and assign another calling group as receiver for coverage group If next group extension Select Next number is sequential Repeat Step 7 Press F9 Repeat Step 7 Your previous entry is saved and next group extension umber is shown on line 1 of scree...

Page 486: ...ons On the consoIe On the PC To assign calling group as Select Enter Press F5 receiver for coverage group when all entries are complete To return to System Select Exit Press F5 Programming menu three times three times Group Coverage Receiver 3 395 ...

Page 487: ...group is unpredictable The factory set extension number for QCC Listed Directory Number is 600 Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Group Calling Overflow and Threshold Programmable by System m...

Page 488: ...ructions On the console On the PC Select the Extensions menu Select Extensions Press F6 Go to the second screen of the Extensions menu Press More Press PgUp Select Group Calling Press F4 Select Grp Calling Select Overflow Select Overflow Press F8 Group Calling Overflow and Threshold 3 397 ...

Page 489: ... Select Enter Press F10 xxxx number entered in Step 5 Specify the extension of the Dial nnnn calling group or QCC Listed Directory Number you want to assign as backup coverage for Type nnnn calling group Assign or remove extension as Select Enter Press F10 or F8 backup or Delete If you do not want to change the current number of calls you have finished this procedure 3 398 Group Calling Overflow a...

Page 490: ...n Step 5 nnn current nurnber ot calls Erase current number of calls Press Drop Press Alt P Specify desired number of Dial nn Type nn calls Save your entry Select Enter Press F10 To return to System Select Exit two times Press F5 two times Programming menu Group Calling Overflow and Threshold 3 399 ...

Page 491: ... calling group and personal messages Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Group Calling Message Waiting Indicator Programmable by Mode Idle Condition Planning Form Factory ...

Page 492: ...s On the console On the PC Select the Extensions menu Select Extensions Press F6 Go to the second screen Press More Press PgUp of the Extensions menu Select Group Calling Select Grp Calling Press F4 Select Message Waiting Select Message Press F4 Receiver GroupCallingMessage Waiting Indicator 3 401 ...

Page 493: ... Erase current extension Press Drop Press Alt P Specify the telephone you want to assign in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn DSS Press DSS button If DSS is attached check Toggle the LED On Off status of the feature as required The red LED indicates the following on telephone is included in gr...

Page 494: ...s sequential Your previous entry is saved and next group extension umber is shown on line 1 of screen in Step 7 If next group extension number is not sequential To assign calling group as receiver for coverage group when all entries are complete Select Next Repeat Steps 7 and 8 Select Enter Repeat Steps 4 8 Select Enter Press F9 Repeat Steps 7 and 8 Press F10 Repeat Steps 4 8 Press F5 To return to...

Page 495: ...key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Group Calling Calls In Queue Alarm Threshold Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 6e Gro...

Page 496: ...tions On the console On the PC Select the Extensions menu Select Extensions Press F6 Go to the second screen Press More Press PgUp of the Extensions menu Select Group Calling Select Grp Calling Press F4 Select Queue Alarm Select Queue Alarm Press F6 Group Calling Calls In Queue Alarm Threshold 3 405 ...

Page 497: ...notification To save your entry and specify alarm threshold for another calling group If next group extension Select Next Press F 9 number is sequential Repeat Steps 7 and 8 Repeat Steps 7 and 8 Your previous entry is saved and next group extension number is shown on line 1 of screen in Step 7 If next group extension Press F10 number is not sequential Repeat Steps 4 8 Select Enter Repeat Steps 4 8...

Page 498: ...PM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Group Calling External Alert for Calls In Queue Alarms Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System mana...

Page 499: ...ons On the console On the PC Select the Extensions menu Select Extensions Press F 6 Go to the second screen of the Extensions menu Press More Press PgUp Select Group Calling Select Grp Calling Press F4 Select External Alert Select Xtnl Alert Press F7 3 408 Group Calling External Alert for Calls in Queue Alarms ...

Page 500: ...t external alert Press Drop Press Alt P Specify the external alert you want to assign in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn DSS Press DSS button If DSS is attached check status of the feature Toggle the LED On Off as required The red LED indicates the following on telephone is included in group...

Page 501: ...r previous entry is saved and next group extension number is shown on line 1 of screen in Step 7 If next group extension number is not sequential To assign external alert as Calls In Queue alarm for calling group when all entries are complete Select Next Repeat Steps 7 and 8 Select Enter Repeat Steps 4 8 Select Enter Press F9 Repeat Steps 7 and 8 Press F10 Repeat Steps 4 8 Press F10 To return to S...

Page 502: ... failure See Chapter 3 for more information This setting can also be used for calling groups consisting of telephones Integrated VMI Used when a voice messaging system that requires special signaling for integrated operation for example AUDIX Voice Power lS II or MERLIN MAIL Voice Messaging System is connected to one or more station jacks assigned to a calling group The system automatically logs i...

Page 503: ...rocedure System manager All Not required Form 6e Group Calling Automatic Log Out Automatic log in automatic log out integrated VMI generic VMI No No Extensions More Grp Calling More Group Type Dial calling group ext no Enter Specify login type Enter Next Enter Exit Exit F6 PgUp F4 PgUp F1 Type calling group ext no F10 Specify login type F10 F5 F5 3 412 Group Type ...

Page 504: ...console On the PC Select the Extensions menu Select Extensions Press F6 Go to the second screen Press More Press PgUp of the Extensions menu Select Group Calling Select Grp Calling Press F4 Go to the second screen Press More Press PgUp of the Group Calling menu Group Type 3 413 ...

Page 505: ...sign Group Type to another Press the button next to Press the function key your selection next to your selection calling group If next group extension Select Next number is sequential Repeat Step 8 Your previous entry is saved and next group extension number is shown on line 1 of screen in Step 8 If next group extension Select Enter number is not sequential Repeat Steps 5 8 Press F9 Repeat Step 8 ...

Page 506: ...Programming Procedures Step Display Instructions On the console On the PC To return to System Select Exit Press F5 Programming menu three times three times Group Type 3 415 ...

Page 507: ...llback Interval Extension Status SMDR Language SMDR Call Report Format SMDR Call Length SMDR Calls Recorded on Call Report Inside Dial Tone Reminder Service Cancel Redirect Outside Calls to Unassigned Extension Numbers Host System Dial Codes for Behind Switch Mode Recall Timer Allowed Lists Assign Allowed Lists to Telephones Disallowed Lists Assign Disallowed Lists to Telephones Remote Access Trun...

Page 508: ...M press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Transfer Return Time Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Integrated Administration All Not requir...

Page 509: ...uctions On the console On the PC Select the Options menu Select Options Press F7 Select Transfer Select Transfer Press F1 Select Return Time Select Return Time Press F1 x curret number of rings Erase current number of rings Press Drop Press Alt P 3 418 Transfer Return Time ...

Page 510: ...PC Specify number of rings before D i a l n Type n transferred call is returned to originator 0 means that calls are not returned Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times Transfer Return Time 3 419 ...

Page 511: ...fice calls only When the user presses an Auto Dial or DSS button to initiate a transfer the outside caller is put on hold The system automatically selects an intercom facility and dials the transfer destination There is no transfer return function with this method Consequently if the transfer destination does not answer or is busy the user who initiates the transfer must notify the outside caller ...

Page 512: ... Touch Transfer automatic completion One Touch Hold is the factory setting in Behind Switch mode Transfer Hold No No To program One Touch Transfer Options Transfer One Touch Transfer Enter Manual Automatic Enter Exit E x i t To Program One Touch Hold Options Transfer One Touch Hold Enter Exit Exit To program One Touch Transfer F7 F1 F2 F1 F10 F1 F2 F10 F5 F5 To program One Touch Hold F7 F1 F2 F2 F...

Page 513: ...nstructions On the console On the PC Select the Options menu Select Options Press F7 Select Transfer Select Transfer Press F1 Select One Touch Select One Touch Press F2 Specify transfer or hold Select Transfer or Press F1 or F2 Hold 3 422 One Touch Transfer One Touch Hold ...

Page 514: ...uch Transfer go to Step 6 If you select One Touch Hold you have finished this procedure Specify manual or automatic transfer completion Select Manual or Automatic Press F1 or F2 Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times One Touch Transfer One Touch Hold 3 423 ...

Page 515: ...es no such license and can be purchased from your authorized dealer Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Transfer Audible Programmable by Mode Idle Condition Planning Form ...

Page 516: ...ress F7 Select Transfer Select Transfer Press F1 Select Transfer Audible Select Audible Press F3 Specify whether the caller hears Music On Hold or Select Music on Hold Press F1 or F2 ringing or Ringback Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times Transfer Audible 3 425 ...

Page 517: ... Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Type of Transfer Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 6f System Features Ring button Intercom or SA is au...

Page 518: ...Press F7 Select Transfer Select Transfer Press F1 Select Transfer Type Select Type Press F4 Specify whether a voice or ring Select Voice button is automatically Announce or Ring Press F1 or F2 selected Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times Type of Transfer 3 427 ...

Page 519: ...nges To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Camp On Return Time Programmable by System manager Mode All Idle Condition Not required Planning Form Form 6f System Features Factory Setting 90 seconds Valid Entries 30 300 seconds in 10 second increments Inspect No Copy Option No Console Procedur...

Page 520: ... Press F7 Select Camp On Select CampOn Press F2 xxx current number of seconds Erase current number of seconds Press Drop Press Alt P Specify number of seconds Dial nnn Type nnn before camped on call returns to originator Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu Camp On Return Time 3 429 ...

Page 521: ...reen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Call Park Return Time Programmable by System manager Mode All Idle Condition Not required Planning Form Form 6f System Features Factory Setting 160 seconds Valid Entries 30 300 seconds in 10 second increments Inspect No Copy Option No Console Procedure Options CallParkRtn...

Page 522: ...s F7 Select Call Park Return Select Press F3 CallParkRtn xxx current number of seconds Erase current number of seconds Press Drop Press Alt P Specify number of seconds Dial nnn Type nnn before parked call returns to originator Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu Call Park Return Time 3 431 ...

Page 523: ... Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Delay Ring Interval Programmable by System manager Mode All Idle Condition Not required Planning Form Form 6d Group Coverage Factory Setting 2 rings Valid Entries 1 6 rings Inspect No Copy Option No Console Procedure Options Delay Ring ...

Page 524: ...elect Options Press F7 Select Delay Ring Select Delay Ring Press F4 x current number of rings Erase current number of rings Press Drop Press Alt P Specify number of rings for Dial n Type n Delay Ring Interval Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu Delay Ring Interval 3 433 ...

Page 525: ...rom any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Automatic Callback Interval Programmable by System manager Mode All Idle Condition Not required Planning Form Form 6f System Features Factory Setting 3 rings Valid Entries 1 6 rings Inspect No Copy Option No Console Procedure Options Callback Drop Dial no of rin...

Page 526: ... Select Automatic Callback Interval Select Callback Press F6 Erase current number of rings Press Drop Press Alt P x current number of rings Specify number of rings before D i a l n Type n system cancels Automatic Callback request Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu Automatic Callback Interval 3 435 ...

Page 527: ...p Calling CMS mode Extension Status is used by the agents to log in and out and by the supervisor to see agent status Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Extension Status ...

Page 528: ...ptions menu Select Options Press F7 Select Extension Status Select Ext Status Press F7 Specify Extension Status for Hotel Mode or for Group Calling CMS Select Hotel or GrpCall CMS Press F1 or F2 Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu Extension Status 3 437 ...

Page 529: ...Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary SMDR Language Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 1 System Planning English matches system language English Frenc...

Page 530: ...System Programming menu Select System Language Select Language Press F6 Program the system language first Select S M D R Press F3 Specify the SMDR language of Press F1 F2 or Select English English French or Spanish French or Spanish F3 Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu SMDR Language 3 439 ...

Page 531: ...ication service subscription Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary SMDR Call Report Format Programmable by System manager Mode All Idle Condition Not required Planning Form ...

Page 532: ...t Options Press F7 Select SMDR Select SMDR Press F8 Select Call Report Format Select Format Press F1 Specify basic or ISDN format for SMDR reports Select Basic SMDR or ISDN SMDR Press F1 or F2 Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times SMDR Call Report Format 3 441 ...

Page 533: ...hout making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary SMDR Call Length Programmable by System manager Mode All Idle Condition Not required Planning Form Form 6f System Features Factory Setting 40 seconds Valid Entries 0 255 seconds Inspect No Copy Option No Console Procedure Options SMDR Call Length Drop Dial no of seconds Enter Exi...

Page 534: ...ect SMDR Press F8 Select Call Length Select Call Length Press F2 xxx current number of seconds Erase current number of Press Drop Press Alt P seconds Set minimum time before calls are recorded on SMDR reports Dial nnn Type nnn Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times SMDR Call Length 3 443 ...

Page 535: ...y key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F1 on the PC before saving your entry or menu selection Summary SMDR Calls Recorded on Call Report Programmable by System manager Mode All Idle Condition Not required Planning Form Form 6f System Features Factory Setting Incoming and outgoing Valid Entries In Out Out Only Inspect ...

Page 536: ...DR Select SMDR Press F8 Select Call Report Select Call Report Press F3 Specify whether SMDR information is recorded for both incoming and outgoing calls or for outgoing calls only Select In Out or Out Only Press F1 or F2 Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times SMDR Calls Recorded on Call Report 3 445 ...

Page 537: ...PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Inside Dial Tone Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 6f Syste...

Page 538: ...s menu Select Options Press F7 Select Inside Dial Tone Select Inside Dial Press F9 Specify whether the system dial tone is different from the outside dial tone Select Inside or Press F1 or F2 Outside Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu Inside Dial Tone 3 447 ...

Page 539: ...without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Reminder Service Cancel Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 6f System Features Not applicable 0000 2359 No No To deactivate Reminder Service Canc...

Page 540: ...vice Select Reminder Srv Press F10 Cancel xxxx current time of day Erase current time of day Press Drop Press Alt P To deactivate Reminder Service Cancel go to Step 5 To activate time of day when all Dial hhmm Type hhmm reminders are to be canceled Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu Reminder Service Cancel 3 449 ...

Page 541: ...nother extension number a calling group In Hybrid PBX mode only This setting does not affect calls received on DID trunks if you have specified that calls to unassigned DID extensions are to receive a fast busy signal See Invalid Destination Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making c...

Page 542: ...queue extension number other extension number Inspect No Copy Option No Console Procedure To select QCC queue Options More Unassigned QCC Queue Enter Exit To select extension or calling group Options More Unassigned Extension or Grp Calling Enter Dial ext no Enter Dial group no Enter Exit PC Procedure To select QCC queue F7 PgUp F1 F1 F10 F5 To select extension or calling group F7 PgUp F1 F2 F3 F1...

Page 543: ...ns menu Select Options Press F7 Go to the second screen Press M o r e Press PgUp of the Options menu Select Redirect Unassigned Extension Numbers Select Unassigned Press F1 Specify where to redirect calls Select QCC Queue Press F1 F2 or to unassigned extension Extension or Grp F3 numbers Calling 3 452 Redirect Outside Calls to Unassigned Extension Numbers ...

Page 544: ...cify the extension to which calls are to be redirected in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn DSS Press DSS button If you have a DSS check the Toggle the LED On Off red LEDs for feature status as required The red LED indicates the following on calls are redirected to specified extension off call...

Page 545: ...o a calling group do the following Specify the extension of the Dial nnnn Type n n n n calling group to which calls are to be redirected Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu 3 454 Redirect Outside Calls to Unassigned Extension Numbers ...

Page 546: ...ype SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Host System Dial Codes for Behind Switch Mode Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Behind Sw...

Page 547: ...C Select the Options menu Select Options Press F7 Go to the second screen Press More Press PgUp of the Options menu Select Behind Switch Select P r e s s F 2 BehndSwitch Specify feature to which you want to assign a dial code Select Transfer Press F1 F2 or Conference or F3 Drop 3 456 Host System Dial Codes for Behind Switch Mode ...

Page 548: ...urrent host system dial code Erase current host system dial code Press Drop Press Alt P Assign host system dial code Dial n Type n up to 6 digits Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times Host System Dial Codes for Behind Switch Mode 3 457 ...

Page 549: ...ng in Behind Switch mode when the user presses the Recall button on an outside call the call is disconnected This indicates that the interval is too long and should be decreased to 350 milliseconds Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F...

Page 550: ... Go to the second screen Press PgUp Press M o r e of the Options menu Select Recall Timer Select Press F3 RecallTimer Specify the timer setting Press the button next to your selection Press the function key next to your selection Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu Recall Timer 3 459 ...

Page 551: ... calls that can be placed by a toll operator Special characters such as pause are not permitted in Allowed List entries Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Allowed Lists P...

Page 552: ...the Tables menu Select Tables Press F8 Select Allowed Lists Select AllowList Press F1 Specify list l 0 7 and entry Dial e e 0 9 number if you are programming a sequence enter the lowest number If you do not enter a list number List 0 appears Type e Save your entry Select Enter Press F10 Allowed Lists 3 461 ...

Page 553: ... To save your entry and enter next item in Allowed List If next entry number is Select Next Press F9 sequential Repeat Steps 5 and 6 Repeat Steps 5 and 6 Your previous entry is saved and next entry number is shown on line 1 of screen in Step 5 If next entry number is Select Enter Press F10 not sequential Repeat Steps 2 6 Repeat Steps 2 6 To save your entry when all Select Enter Press F10 entries a...

Page 554: ...ng Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Assign Allowed Lists to Telephones Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 6g Allowed Lists Not applicable...

Page 555: ...sole On the PC Select theTables menu Select Tables Press F8 Select Assign Allowed Lists To Select AllowTo Press F2 Type n Specify Allowed List you want Dial n to assign if you are programming a sequence enter the lowest number Save your entry Select Enter Press F10 3 464 Assign Allowed Lists to Telephones ...

Page 556: ... allowed list is not assigned To remove Allowed list from telephone Select Delete Press F8 To assign Allowed List to telephone and assign other telephones If next list number is sequential Your previous entry is saved and the next list number is shown on line 1 in screen in Step 5 If next list number is not sequential To assign Allowed List to telephone when all entries are complete Select Next Re...

Page 557: ...rogram Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Disallowed Lists Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required F...

Page 558: ... Press F3 Specify list l 0 7 andentry e 0 9 number if you are programming a sequence enter the lowest number If you do not enter a list number List 0 appears Dial e Type e Save your entry Select Enter Press F10 x list number entered in Step 3 y entry number entered in Step 3 nnnnn current area code exchange Erase current area code exchange Press Drop Press Alt P Disallowed Lists 3 467 ...

Page 559: ...mber is Select Next Press F9 sequential Repeat Steps 5 and 6 Repeat Steps 5 and 6 Your previous entry is saved and next entry number k shown on line 1 in screen in Step 5 If next entry number is Select Enter Press F10 not sequential Repeat Steps 2 6 Repeat Steps 2 6 To save your entry when Select Enter Press F10 all entries are complete To return to System Select Exit Press F5 Programming menu 3 4...

Page 560: ...any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Assign Disallowed Lists to Telephones Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager All Not required Form 6h Disallowed Lists Not applicable 0 7 Yes Yes Tables Disall...

Page 561: ...n the PC Select the Tables menu Select Tables Press F8 Select Assign Disallowed Lists To Select Disallow To Specify Disallowed List you want to assign if you are programming a sequence enter the lowest number Press F4 Dial n Type n Save your entry Select Enter Press F10 3 470 Assign Disallowed Lists to Telephones ...

Page 562: ... not assigned To remove Disallowed List Select Delete Press F8 from telephone To assign Disallowed List to telephone and assign another Disallowed List to other telephones If next list number is sequential Your previous entry is saved and next extension number is shown on line 1 in screen in Step 5 If next list number is not sequential To assign Disallowed List to telephone when all entries are co...

Page 563: ... 10 digit telephone number The system returns an acknowledgement signaling the user to key in his or her authorization code which is selected and administered by the system manager After the authorization code is accepted the system returns dial tone to the user If you do not program specific egress restrictions the user will be able to place any call normally dialed from a telephone associated wi...

Page 564: ...orization codes randomly to users on a need to have basis keeping a log of ALL authorized users and assigning one code to one person Use random sequence authorization codes which are less likely to be easily broken Deactivate all unassigned codes promptly Ensure that Remote Access users are aware of their responsibility to keep the telephone number and any authorization codes secure When possible ...

Page 565: ...r to Receive Calls procedure Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Remote Access Trunk Assignment Programmable by Mode Idle Condition Planning Form Factory Setting Valid Ent...

Page 566: ...s Press F4 Select Remote Access Select RemoteAccss Press F8 Select Lines and Trunks Select LinesTrunks Press F1 Specify the line trunk in one of the following ways if you are programming a sequence enter the lowest number trunk number Dial nnnn Type nnnn Logical lD number Dial nnn Type nnn Save your entry Select Enter Press F10 Remote Access Trunk Assignment 3 475 ...

Page 567: ...runk If next line trunk number Select Next is sequential Repeat Step 6 Press F9 Repeat Step 6 Your previous entry is saved and next line trunk number is show on line 1 of screen in Step 6 If next line trunk number Select Enter Press F10 is not sequential Repeat Steps 3 6 Repeat Steps 3 6 To save your selection when Select Enter Press F10 all entries are complete To return to System Select Exit Pre...

Page 568: ...F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Remote Access Automatic Callback Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 3a Incoming Trunks...

Page 569: ...lect Remote Access Select RemoteAccss Press F8 Specify Automatic Callback queueing Select AutoQueuing Press F6 Allow or disallow use by Select Enable or Press F1 or F2 Remote Access users of Disable Automatic Callback feature Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times 3 478 Remote Access Automatic Callback ...

Page 570: ... The value assigned is the opposite from the FRL assigned to the ARS route where a value of 0 is the most and a value of 6 is the least restrictive Allowed List Assignment assigns Allowed Lists and is used when Remote Access users are restricted from making local or toll calls Disallowed List Assignment assigns Disallowed Lists and is used when Remote Access users are not restricted from making lo...

Page 571: ...hange ARS FRL LinesTrunks RemoteAccss Non TIE TIE Lines ARS Restrict Drop Dial FRL value Enter Exit Exit Exit Exit To assign remove Allowed Lists LinesTrunks RemoteAccss Non TIE TIE Lines Allow List Dial list no Enter Exit Exit Exit Exit To assign remove Disallowed Lists LinesTrunks RemoteAccss Non TIE TIE Lines DisallowLst Dial list no Enter Exit Exit Exit Exit PC Procedure To change Call Restric...

Page 572: ...Accss Press F8 Specify whether you are establishing removing class of restrictions for non tie lines trunks or for tie and DID trunks Select Non TIE or TIE Press F2 or F3 Lines xxxx option name selectedin Step 3 To change current call restrictions go to Step 5a To change ARS Facility Restriction level go to Step 5b To change Allowed Lists or Disallowed Lists go to Step 5c Remote Access without Bar...

Page 573: ...F Select Press F1 Unrestricted F2 or F3 Outward Restrict or Toll Restrict Select Enter Press F10 To change ARS restrictions do the following 1 Select current ARS Select ARS Restrict Press F3 Facility Restriction Level option name selected in Step 3 n current restriction level 2 3 4 Erase current ARS Press Drop Press Alt P Facility Restriction Level Assign new ARS Facility Dial n Type n Restriction...

Page 574: ...ts or Select Allow List or Press F4 or F6 Disallowed Lists DisallowLst 2 Specify the List you D i a l n Type n want to assign 0 7 3 Specify whether to Select Delete or Press F8 or F10 remove or assign the list E n t e r To return to System Select Exit Press F5 Programming menu three times three times Remote Access without Barrier Codes 3 483 ...

Page 575: ...mming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Remote Access Barrier Codes Programmable by System manager Mode All Idle Condition Not required Planning Form Form 3a Incoming Trunks Remote Access Fa...

Page 576: ... the PC Select the Lines and Trunks menu Select LinesTrunks Press F4 Select Remote Access Select RemoteAccss Press F8 To establisher remove barrier code requirements go to Step 4a To add new barrier codes when barrier code requirements have been established go to Step 4b Remote Access Barrier Codes 3 485 ...

Page 577: ...F2 or F3 codes apply to non tie trunks or tie trunks option name selected in Step 3 2 Establish or remove barrier code requirement option name selected in Step 3 TIE Lines Select BarrierCode Press F1 3 Specify whether barrier Select Barrier Code Press F1 or F2 codes are required Required or Barrier Code Not Required 4 Save your entry Select Enter Press F10 3 486 Remote Access Barrier Codes ...

Page 578: ...individual barrier codes 2 Select Codes Select Codes Press F2 3 Specify barrier code 4 Save your entry Dial nn Select Enter Type nn Press F10 xx barrier code entered in number 3 of Step 4b xxxx current barrier code 5 Erase the current barrier code Press Drop 6 Specify a four digit code to add or change Press Alt P Type nnnn Dial nnnn Remote Access Barrier Codes 3 487 ...

Page 579: ...e number is shown on line 1 If next barrier code number is not sequential To save your entry when all entries are complete To return to System Programming menu Select Next Press F9 Repeat numbers 5 Repeat numbers 5 and 6 in Step 4b and 6 in Step 4b Select Enter Press F10 Repeat numbers 1 6 Repeat numbers 1 6 in Step 4b in Step 4b Select Enter Press F10 Select Exit Press F5 three times three times ...

Page 580: ...igning a facility restriction level from 0 through 6 The value assigned is the opposite from the FRL assigned to the ARS route where a value of 0 is the most and a value of 6 is the least restrictive Allowed List Assignment assigns Allowed Lists and is used when Remote Access users are restricted from making local or toll calls Disallowed List Assignment assigns Disallowed Lists and is used when R...

Page 581: ... ARS restriction level 3 Unrestricted toll restricted outward restricted 0 6 No No LinesTrunks RemoteAccss BarrierCode Restriction Dial barrier code no Enter Select restriction Enter ARS Restrict Dial barrier code no Enter Drop Dial FRL value Enter Allow List Disallow List Dial barrier code no Enter Dial list no Enter Exit Exit Exit Exit F4 F8 F4 F3 Type barrier code no F10 Select restriction F10 ...

Page 582: ... Trunks Select LinesTrunks Press F4 menu Select Remote Access Select RemoteAccss Press F8 Select Barrier Code Access Select BarrierCode Press F4 To change current call restrictions go to Step 5a To change ARS Facility Restriction level go to Step 5b To change Allowed Disallowed lists go to Step 5c Remote Access with Barrier Codes 3 491 ...

Page 583: ...rier code number is sequential Your previous entry is saved and next barrier code number is shown on line 1 If next barrier code number is not sequential To save your entry when all entries are complete Select Restriction Press F3 Dial n Select Enter Type n Press F10 Select Press F1 Unrestricted F2 or F3 Outward Restrict or Toll Restrict Select Next Press F9 Repeat number 4 Repeat number 4 in Step...

Page 584: ...on level 4 Press Alt P 5 6 Erase the current ARS FRL Assign new ARS FRL To assign ARS Facility Restriction Level to another barrier code If next barrier code number is sequential Your previous entry is saved and next barrier code number is shown on line 1 If next barrier code number is not sequential Press Drop Dial n Select Next Repeat numbers 4 and 5 in Step 5b Select Enter Repeat numbers 1 5 in...

Page 585: ...llowing 1 Select Allowed Lists or Disallowed Lists Select Allow List or Press F6 or F7 DisallowLst 2 Specify barrier code Dial nn 3 Save your entry Select Enter xx barrier code entered in number 2 of Step 5c 4 5 Specify list you want to Dial n assign or remove To remove Allowed List Select Delete from barrier code Type nn Press F10 Type n Press F8 3 494 Remote Access with Barrier Codes ...

Page 586: ...ious entry is saved and next barrier code number is shown on line 1 If next barrier code Select Enter and then number is not select Exit sequential Repeat Steps 4 and 5c To save your entry when all Select Enter entries are complete Press F9 Repeat number 4 in Step 5c Press F10 and then press F5 Repeat Steps 4 and 5c Press F10 To return to System Select Exit Press F5 Programming menu three times th...

Page 587: ... Selection ARS 1 7 Digit Dialing Requirements ARS Tables Start and Stop Times for Subpatterns Pool Routing Facility Restriction Level FRL Digit Absorption Other Digits N11 Special Numbers Tables Dial 0 Table Voice and or Data Routing NOTE ARS applies only in the Hybrid PBX mode 3 496 Automatic Route Selection ...

Page 588: ...ramming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary 1 7 Digit Dialing Requirements Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure...

Page 589: ...equirements S t e p Display Instructions On the console On the PC Select the Tables menu Select Tables Press F8 Select Automatic Route Select ARS Press F6 Selection Select ARS 1 7 Digit Dial Select ARS 1 7Dial Press F1 3 498 1 7Digit Dialing Requirements ...

Page 590: ...ify whether 1 7 digit dialing is required within home area code Select Within Press F1 or F2 Area Code or Not within Area Code Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times 1 7 Digit Dialing Requirements 3 499 ...

Page 591: ...fault Local tables respectively cannot be changed The first entry in a 6 digit table must be the area code Subsequent entries consist of exchanges within that area code Area code tables can contain only area codes Exchange and 1 7 tables can contain only exchanges The wildcard character pause cannot be used to enter area codes or exchanges in ARS tables Entering Programming Console Select Menu Sys...

Page 592: ...re PC Procedure System manager Hybrid PBX Not required Form 9b Automatic Route Selection Tables Not applicable Not applicable Yes No Tables ARS ARS Input Dial table no Enter Specify table type Enter Dial entry no Enter Drop Dial no Enter Exit E x i t F8 F6 F2 Type table no F10 Select table type F10 Type entry no F10 Alt P Type no F10 F5 F5 ARS Tables 3 501 ...

Page 593: ...ctions On the console On the PC Select the Tables menu Select Tables Press F8 Select Automatic Route Select ARS Press F6 Selection Select ARS Table Input Select ARS Input Press F2 Specify table Dial nn Type nn Save your entry Select Enter Press F10 3 502 ARS Tables ...

Page 594: ...ry Select Enter Press F10 Specify table entry number if you are programming a sequence enter the lowest table number Dial nnn Type nnn Save your entry Select Enter Press F10 xx number entered in Step 4 xxx number entered in Step 8 nnn current area code or exchange Delete current table entry Press Drop Press Alt P Specify area code or exchange Dial nnn Type nnn included on table ARS Tables 3 503 ...

Page 595: ...d next entry number is shown on line 1 of the screen shorn in Step 10 If next entry number is not sequential To save your entry when all entries are complete Select Next Press F9 Repeat Steps 10 Repeat Steps 10 and 11 and 11 Select Enter Press F10 Repeat Steps 3 11 Repeat Steps 3 11 Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times 3 504 ARS Table...

Page 596: ...thout Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Start and Stop Times for Subpatterns Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 9b Automatic Route Selectio...

Page 597: ... On the console On the PC Select the Tables menu Select Tables Press F8 Select Automatic Route Select ARS Press F6 Selection Select Subpattern B Start Select Sub B Start Press F8 Specify table number Dial nn Type nn Save your entry Select Enter Press F10 3 506 Start and Stop Times for Subpatterns ...

Page 598: ...y start time for Dial hhmm Type hhmm Subpattern B 24 hour time Save your entry Select Enter Press F10 Select Subpattern B Stop Time This is also the start time for Subpattern A Select Sub B Stop Press F9 Specify table number D i a l n n T y p e n n Save your entry Select Enter Press F10 Start and Stop Times for Subpatterns 3 507 ...

Page 599: ...t stop time Erase current stop time Press Drop Press Alt P Specify stop time for Dial hhmm Type hhmm Subpattern B 24 hour time Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu two times two times 3 508 Start and Stop Times for Subpatterns ...

Page 600: ... exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Pool Routing Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 9b Automatic Route Selection Tables Form 9c Automatic Route Selecti...

Page 601: ...elect the Tables menu Select Tables Press F8 Select Automatic Route Select ARS Press F6 Selection Select pool routing for Select Sub A Pools Press F3 or F10 Subpattern A or or Sub B Pool Subpattern B lf you select Subpattern A go to Step 4a lf you select Subpattern B go to Step 4b 3 510 Pool Routing ...

Page 602: ...umber nn 1 18 and pool route number m 1 6 if you are programming a sequence enter the lowest number 2 Save your entry xx table number entered in number 1 of Step 4a x route number entered in number 1 of Step 4a Dial nnm Select Enter 3 Specify pool on which to Dial nnn route calls Type nnm Press F10 Type nnn Pool Routing 3 511 ...

Page 603: ...ext pool route number is not sequential 5 To save your entry when all entries are complete Select Next Press F9 Repeat number 3 in Repeat number 3 in Step 4a Step 4a Select Enter Press F10 Repeat Steps 3 4a Repeat Steps 3 4a Select Enter Press F10 For Subpattern B do the following 1 Specify table number Dial nnm nn 1 18 and pool route number m 1 6 if you are programming a sequence enter the lowest...

Page 604: ...route If next pool route Select Next Press F9 number is Repeat number 3 in Repeat number 3 in sequential Step 4b Step 4b Your previous entry is saved and next pool route number is shown on line 1 If next pool route Select Enter Press F10 number is not Repeat Steps 3 4b Repeat Steps 3 4b sequential To save your entry when Select Enter Press F10 all entries are complete To return to System Select Ex...

Page 605: ...ring Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Facility Restriction Level Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Proc...

Page 606: ...tomatic Route Select ARS Press F6 Selection Select Facility Restriction Level Select Sub A FRL or Press F4 or press for Subpattern A or press More Press More and select PgUp and F1 and select Subpattern B from Sub B FRL the second screen of the ARS menu lf you select Subpattern A go to Step 4a If you select Subpattern B go to Step 4b Facility Restriction Level 3 515 ...

Page 607: ...umber nn 1 18 and pool route number m 1 6 if you are programming a sequence enter the lowest number 2 Save your entry xx table number entered in number 1 of Step 4a x route number entered in number 1 of Step 4a 3 Specify restriction level Dial nnm Select Enter Dial n Type nnm Press F10 Type n 3 516 Facility Restriction Level ...

Page 608: ...xt pool route number is shown on line 1 If next pool route Select Enter Press F10 number is not Repeat Steps 3 4a Repeat Steps 3 4a sequential 5 To save your entry when Select Enter Press F10 all entries are complete For Subpattern B do the following 1 Specify table number nn 1 18 and pool route Dial nnm number m 1 6 if you are programming a sequence enter the lowest number 2 Save your entry Selec...

Page 609: ... sequential Your previous entry is saved and next pool route number is shown on line 1 If next pool route number is not sequential To save your entry when all entries are complete Dial n Type n Select Next Press F9 Repeat number 3 in Repeat number 3 in Step 4b Step 4b Select Enter Press F10 Repeat Steps 3 4b Repeat Steps 3 4b Select Enter Press F10 To return to System Select Exit Press F5 Programm...

Page 610: ...gramming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Digit Absorption Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure...

Page 611: ... Tables Press F8 Select Automatic Route Select ARS Press F6 Selection Select absorb digits for Subpattern A and go to Step 4a Select SubA Absorb Press F6 Select absorb digits for Press More then Press PgDn Subpattern B from the second Select SubB Absorb then press F2 screen of the ARS menu and go to Step 4b 3 520 Digit Absorption ...

Page 612: ... you are programming a sequence enter the lowest number 2 Save your entry xx table number entered in number 1 of Step 4a x route number entered in number 1 of Step 4a nn current number of digits Dial nnm Select Enter 3 Erase current digits Press Drop 4 Specify the number of Dial nn digits to be absorbed Type nnn Press F10 Press Alt P Type nn Digit Absorption 3 521 ...

Page 613: ...4 in Step 4a saved and the next route number is shown on line 1 If next route number Select Enter Press F10 is not sequential Repeat Steps 3 4a Repeat Steps 3 4a 6 To save your entry when Select Enter Press F10 all entries are complete For Subpattern B do the following 1 Specify table number nn 1 18 and route number m 1 6 if you are programming a sequence enter the lowest number 2 Save your entry ...

Page 614: ...rn B If next route number is sequential Your previous entry is saved and the next route number is shown on line 1 If next route number is not sequential 6 To save your entry when all entries are complete Press Drop Dial nn Press Alt P Type nn Select Next Press F9 Repeat numbers 3 and Repeat numbers 3 and 4 in Step 4b 4 in Step 4b Select Enter Press F10 Repeat Steps 3 4b Repeat Steps 3 4b Select En...

Page 615: ...g Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Other Digits Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedur...

Page 616: ...lection Select other digits for Select Sub A Digit or Press F7 or press Subpattern A press More and select PgUp and F3 or press More and select Sub B Digit Subpattern B from the second screen of the ARS menu x subpattern selected in Step 3 Specify table number nn 1 18 and route number m 1 6 if you preprogramming a sequence enter the lowest number D i a l n n m Type mm Other Digits 3 525 ...

Page 617: ...fy other digits for another route in the specified subpattern If next route number is Select Next Press F9 sequential Repeat Steps 6 and 7 Repeat Steps 6 and 7 Your previous entry is saved and the next route number is shown on line 1 of screen in Step 6 If next route number is Select Enter Press F9 not sequential Repeat Steps 3 7 Repeat Steps 3 7 To save your entry when all Select Enter Press F10 ...

Page 618: ...from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary N11 Special Numbers Tables Programmable by System manager Mode Hybrid PBX Idle Condition Not required Planning Form Form 9c Automatic Route Selection Default and Special Numbers Tables Factory Setting Not applicable Valid Entries Not applicable Inspect No Copy ...

Page 619: ... F6 PgUp F4 F2 Alt P Type digits F 1 0 F5 F5 F 5 Procedure N11 Special Numbers Tables Step Display Instructions On the console On the PC Select the Tables menu Select Tables Press F8 Select Automatic Route Selection Select ARS Press F6 Go to the second screen of the Press More Press PgUp ARS menu 3 528 N11 Special Numbers Tables ...

Page 620: ...go to Step 6a Select ARS FRL To specify other digits to add Select ARS Digit select ARS Digit and go to Step 6b Press F1 Press F2 To change current facility restriction level do the following n current restriction level 1 Erase current restriction Press Drop level 2 Specify FRL value 3 Save your entry Dial FRL value Select Enter Press Alt P Type FRL value Press F10 N11 Special Numbers Tables 3 529...

Page 621: ...do the following n current digiis 1 Erase current other Press Drop Press Alt P digits 2 Specify other digits up Dial n Type n to 20 to be added 3 Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu three times three times 3 530 N11 Special Numbers Tables ...

Page 622: ...exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Dial 0 Table Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 9c Automatic Route Selection Default and Special Numbers Tables 3 0 ...

Page 623: ...ay Instructions On the console On the PC Select the Tables menu Select Tables Press F8 Select Automatic Route Select ARS Press F6 Selection Go to the second screen Press PgUp Press More of the ARS menu Select Dial 0 Select Dial 0 Press F6 3 532 Dial 0 Table ...

Page 624: ... Step 6b To change other digits select Select ARS Digits Press F3 ARS digits and go to Step 6c To program pool routing do the following nnn current code 1 Erase current pool routing Press Drop Press Alt P 2 Specify pool dial out code Dial nnn Type nnn To change current FRL level do the following n current restriction level 1 Erase current restriction level 2 Specify FRL value Press Drop Press Alt ...

Page 625: ...ther digits do the following n current digits 1 Erase current digits Press Drop Press Alt P 2 Specify other digits up Dial nn Type nn to 20 to add Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu three times three times 3 534 Dial 0 Table ...

Page 626: ...changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Voice and or Data Routing Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Hybrid PBX Not required Form 9c Automatic Route Selection Default and Special Numbers Tables Voice Voice Only Data Only ...

Page 627: ...console On the PC Select the Tables menu Select Tables Press F8 Select Automatic Route Select ARS Press F6 Selection Go to the second screen Press PgUp Press More of the ARS menu Select Subpattern A or Select Sub A Data or Press F7 or F8 Subpattern B Sub B Data 3 536 Voice and or Data Routing ...

Page 628: ...numbef entered in Step 5 Select the appropriate Select Voice Only Press F1 F2 or capability Data Only or F 3 Voice Data To specify other entries for specified Subpattern If next route number is Select Next Press F9 sequential Repeat Step 7 Repeat Step 7 Your previous entry is saved and the next route number is shown on line 1 of screen shown in Step 5 If next route number is Select Enter Press F10...

Page 629: ...Service The procedures in this section tell you how to program the following optional Night Service features Night Service with Group Assignment Night Service with Outward Restriction Night Service with Time Set 3 538 Night Service ...

Page 630: ...umber of telephones can be assigned to a Night Service group and a telephone can belong to more than one group Release 2 0 Only A calling group can also be assigned to a Night Service group Entering Programming Console Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the...

Page 631: ...up Dial ext no of Night Service attendant Enter Dial calling group no Enter Exit Exit To assign an extension to a Night Service group NightSrvce GroupAssign Extensions Dial ext no of Night Service attendant Enter Dial ext no of telephone Enter Exit Exit PC Procedure To assign a calling group to a Night Service group F10 F1 F2 Type ext no of Night Service attendant F10 Type calling group no F10 F5 ...

Page 632: ...e Night Service menu Select NightSrvce Press F10 Select Group Assignment Select GroupAssign Press F1 Add an extension to a Night Service group Select Extensions Press F2 Add a calling group to a Night Select Calling Grp Press F1 Service group Enter the operator number Dial nnnn Type nnnn Night Service with Group Assignment 3 541 ...

Page 633: ... group in one of the following ways Extension number Dial nnnn Type nnnn Slot and port number Dial sspp Type sspp Logical ID number Dial nnn Type nnn DSS Press DSS button If DSS is attached check Toggle the LED On Off status of the feature as required The red LED indicates the following on group assigned to telephone off group not assigned to telephone For calling group do the following xxxx numbe...

Page 634: ... Your previous selection is saved and next service group operator number appears on line 1 If next service group Select Enter and then Press F10 and then operator is not select Exit Press F5 sequential Repeat Steps 2 Repeat Steps 2 through 6a or 6b through 6a or 6b To save your entry when all Select Enter Press F10 entries are complete To return to System Select Exit two times Press F5 two times P...

Page 635: ...lephones that are exempt from password requirements A maximum of six telephone numbers can be included on the Emergency Allowed List each number with a maximum of 12 digits Telephones included in the Exclusion List keep normal call restrictions if any are assigned however they are not protected in any other way from unauthorized after hours use AUDIX Voice Power ports are automatically included on...

Page 636: ...required Form 7b Night Service Outward Restrictions No password Any 4 digit combination of the digits 0 9 Yes exclusion list No NightSrvce OutRestrict Drop Dial password Enter Emergency Dial item no Enter Drop Dial telephone no Enter ExcludeList Dial ext no Enter Exit E x i t F10 F2 Alt P Type password F10 F3 Type item no F10 Alt P Type telephone no F10 F4 Type ext no F10 F5 F5 Night Service with ...

Page 637: ...ect Outward Restriction Select OutRestrict Press F2 xxxx current password Erase current password Press Drop Press Alt P Assign a password Dial nnnn Type nnnn To remove password requirement leave the screen blank and go to Step 5 Save your entry Select Enter Press F10 If you removed the password requirement you have completed this procedure 3 546 Night Service with Outward Restriction ...

Page 638: ...ecify the item number if you Dial n Type n are programming a sequence enter the lowest number Save your entry Select Enter Press F10 x list number entered in Step 7 nnnnnnn current number Erase current telephone Press Drop Press Alt P number Specify the telephone number Dial n Type n up to 20 digits Night Service with Outward Restriction 3 547 ...

Page 639: ...n in Step 9 9 and 10 If entry number is not Select Enter Press F10 sequential Repeat Steps 7 10 Repeat Steps 7 10 To save your entry when all Select Enter Press F10 entries are complete Assign or remove telephones Select ExcludeList Press F4 from the Exclusion List Specify telephones you want to program in one of the following ways Extension number Slot and port number Logical ID number DSS Dial n...

Page 640: ...ture as required The the LED indicates the following on telephone is excluded from list off telephone is not excluded from list Assign telephone to or remove Select Enter or Press F10 or F8 from Exclusion List Delete To return to System Select Exit two times Press F5 two times Programming menu Night Service with Outward Restriction 3 549 ...

Page 641: ...a single digit 0 6 0 is Sunday If you enter an invalid number the system truncates the number Changing the system time while Night Service is active automatically deactivates it it must be manually reactivated NOTE The current day of the week for Night Service must be reset after system programming information is loaded into memory from a backup Entering Programming Console Select Menu Sys Program...

Page 642: ...t Not applicable 0 6 day 0000 2359 time No No To add or change start stop time NightSrvce Start Drop Dial start day and time Enter Stop Drop Dial stop day and time Enter Exit To suspend NightSrvce Day of Week Dial 9 Dial day of week and time Enter Exit To add or change start time F10 F6 Alt P Type start day and time F10 F7 Alt P Type stop day and time F10 F5 To suspend F10 F8 Type 9 Type day of we...

Page 643: ...ss F10 To add or change start time go to Step 3a To add or change stop time go to Step 3b To suspend Night Service with Time Set go to Step 3c To change start time for night service do the following 1 Select start time Select Start Press F6 xxxxx current start day and time 2 Erase current start day Press Drop and time Press Alt P 3 552 Night Servce with Time Set ...

Page 644: ...our entry Select Enter Press F10 To add or change stop time do the following 1 Select stop time Select stop Press F7 xxxxx current stop day and time 2 Erase current stop day Press Drop and time 3 Specify number for day Dial dhhmm Press Alt P Type dhhmm of the week Sunday 0 Monday 1 etc followed by 4 digit time of day 4 Save your entry Select Enter Press F10 Night Service with Time Set 3 553 ...

Page 645: ... Press F8 Service with day of the week select Day of Week x current day 2 3 4 Press Alt P Type n Erase current day of Press Drop week To record current day of Dial n the week specify the number for the current day Sunday 0 Monday 1 etc To suspend service Dial 9 Type 9 Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu 3 554 Night Service with Time Set ...

Page 646: ...h Integrated Administration If you are programming on the system programming console Use the buttons next to the display and line feature buttons to specify alphanumeric characters and punctuation for labels Use the template provided with the MLX 20L telephone to see which line buttons correspond to which alphanumeric characters If you are programming with SPM Use the PC keyboard for labels All le...

Page 647: ...Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Extension Directory Programmable by System manager Integrated Administration Mode All Idle Condition Not required Planning Form Form 2a System Numbering Station Jacks Factory Setting Not applicable Valid Entries Not applicable Inspect No...

Page 648: ...ructions On the console On the PC Go to the second screen of the Press More Press PgUp System Programming menu Select the Labeling menu Select Labeling Press F1 Select Directory Select Directory Press F1 Select Extension Select Extension Press F2 Extension Directory 3 557 ...

Page 649: ...S Press DSS button Save your entry Select Enter Press F10 xxxx number entered in Step 5 AAAAAAA currenl Iabel for extension entered in Step 5 Erase current label Press Drop Press Alt P Enter label for extension Enter the label Use Type the label Punctuation to toggle between letters and punctuation Save your entry Select Enter Press F6 Note F6 not F10 To return to System Select Exit Press F5 Progr...

Page 650: ... Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Lines or Trunks Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Integrated Administration All Not required Form 2c System Numbering Trunk Jacks Not applicable Not applicable No No More Labeling LinesTrunks Di...

Page 651: ...Programming menu SeIect the Labeling menu Select Labeling Press F1 Select Lines Trunks Select LinesTrunks Press F2 Specify the line or trunk you want to program in one of the following ways Trunk number Slot and port number Logical lD number Dial nnnn Type nnnn Dial sspp Type sspp Dial nnn Type nnn Save your entry Select Enter Press F10 3 560 Lines or Trunks ...

Page 652: ...ne trunk entered in Step 4 Erase current label Press Drop Press Alt P Enter label for trunk Enter the label Use Type the label Punctuation to toggle between letters and punctuation Save your entry Select Enter Press F6 Note F6 not F10 To return to System Select Exit Press F5 Programming menu two times two times Lines or Trunks 3 561 ...

Page 653: ...ess any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Posted Message Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Integrated Administration All Not required Form 8a...

Page 654: ... the PC Go to the second screen of the Press More Press PgUp System Programming menu Select the Labeling menu Select Labeling Press F1 Select Posted Message Select PostMessage Press F3 Specify the posted message number Dial nn Type nn Save your entry Select Enter Press F10 Posted Message 3 563 ...

Page 655: ...or number entered in Step 4 Erase current message Press Drop Press Alt P Enter new message Enter the message Type the message Use Punctuation to toggle between letters and punctuation Save your entry Select Enter Press F6 Note F6 not F10 To return to System Select Exit Press F5 Programming menu two times two times 3 564 Posted Message ...

Page 656: ...king changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Group Calling Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure System manager Integrated Administration All Not required Form 6e Group Calling Not applicable Not applicable No No More Labeling Grp Calling ...

Page 657: ...PC Go to the second screen of the Press More Press PgUp System Programming menu Select the Labeling menu Select Labeling Press F1 Select Group Calling Select Grp Calling Press F4 Specify calling group extension Dial nnnn Type nnnn number Save your entry Select Enter Press F10 3 566 Group Calling ...

Page 658: ... group entered in Step 4 Erase current label Press Drop Press Alt P Enter label for calling group Enter the label Use Type the label Punctuation to toggle between letters and punctuation Save your entry Select Enter Press F6 Note F6 not F10 To return to System Select Exit Press F5 Programming menu two times two times Group Calling 3 567 ...

Page 659: ...1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary System Speed Dial Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entries Inspect Copy Option Console Procedure PC Procedure Directory System manager Integrated Administration All Not required Form 8b...

Page 660: ...nstructions On the console On the PC Go to the second screen of the Press More Press PgUp System Programming menu Select the Labeling menu Select Labeling Press F1 Select Directory Select Directory Press F1 Select System Select System Press F1 System Speed Dial Directory 3 569 ...

Page 661: ...AAA current Iabel for dial code entered in Step 5 Erase current label Press Drop Press Alt P Enter label for dial code Enter the label Use Type the label Punctuation to toggle between letters and punctuation Save your entry Select Enter Press F6 x current telephone number Erase currently assigned telephone number Select Backspace Press F2 Note Do not press Note Do not press Drop Alt P 3 570 System...

Page 662: ... stop Conference Alt F switchhook flash Save your entry Select Enter Press F6 If you want the telephone Select Yes Press F1 number to display when using System Directory feature If you do not want the Select No Press F2 telephone number to display when dialed using System Directory feature Save your entry Select Enter Press F6 Note F6 not F10 To return to System Select Exit Press F5 Programming me...

Page 663: ...onsole Select Menu Sys Program Exit PC SPM Type SPM press any key F1 F5 Exiting Without Changes To exit from any screen without making changes select Exit on the console or press F5 on the PC before saving your entry or menu selection Summary Report Language Mode All Idle Condition Not required Planning Form Form 1 System Planning Factory Setting English Valid Entries English French Spanish Inspec...

Page 664: ... Press More Press PgUp System Programming menu Select language Select Language Press F6 Select Printer Select Printer Press F4 Specify a language for your Select English Press F1 F2 or reports French or Spanish F3 Save your entry Select Enter Press F10 To return to System Select Exit Press F5 Programming menu Report Language 3 573 ...

Page 665: ...f each report that automatically print when the report option is selected All Each report Report options System Set Up System Dial Plan Pools Telephone Paging Zones Direct Group Calling Lines Trunks Stations Label Information Telephone Personal Directory Message Numbers and Posted Messages Trunk Information TIE DID Loop Ground General T1 Information PRI Information Remote Access General Options No...

Page 666: ...you cannot backup your system programming information Do not print reports if your system must handIe more than 100 calls per hour If you are printing from the console your printer must be connected to the SMDR port If you are programming on a PC with SPM you have the following choices print reports on the SMDR printer if available print reports on the PC printer save reports on hard disk or flopp...

Page 667: ...Trunk Info Select trunk type Exit To print extension information More Print More Select Ext Info Dial extension number Enter Exit To print all other reports More Print Select report Exit PC Procedure To print trunk information PgUp F3 F6 Select trunk type F5 To print extension information PgUp F3 PgUp F10 Type extension number F10 F5 To print all other reports PgUp F3 Select report F5 To save repo...

Page 668: ...lect Print Select Print Press F3 xxxx previously selected language Specify report to print Press the button next to Press the function key lf you select Trunk Info go your selection to Step 4a NOTE The All option prints each of the available reports and takes several minutes to complete For additional selections Press More next to your selection Press PgDn Printing System Reports 3 577 ...

Page 669: ...your selection next to your selection Step 4b For additional selections Press More Press PgDn Specify report to print Press the button next to Press the function key your selection next to your selection For Trunk Information do the following Specify a trunk type Press the button next to Press the function key your selection next to your selection 3 578 Printing System Reports ...

Page 670: ... following 1 Specify the number of the extension for which Dial nnnn Type nnnn you want a report 2 Save your entry Select Enter Press F10 The report begins to print To Select Exit Press F5 interrupt printing in progress To return to System Select Exit Press F5 Programming menu Printing System Reports 3 579 ...

Page 671: ...runk Assignments Assign Intercom or System Access Buttons Pool Dial Out Code Hybrid PBX only Call Restrictions Copy Call Restrictions Forced Account Code Entry Ringing Options Assign Data Hunt Group Members Assign Data Hunt Group Trunks or Pools Group Type Telephones Telephones Optional Telephone Features Optional Telephone Features Optional Telephone Features Optional Telephone Features Chapter 4...

Page 672: ...sy feature and the Simultaneous Voice and Data feature When you select Enter after entering the voice extension number in the data entry screen the system automatically assigns the data station extension Use the Inspect feature to verify the extension pair Summary Analog Multiline Telephones with Simultaneous Voice Data Programmable by Mode Idle Condition Planning Form Factory Setting Valid Entrie...

Page 673: ...ultaneous Voice and Display Instructions On the console On the PC Go to the second screen of the Press More Press PgUp System Programming menu Select Data Select Data Press F2 Select Voice Data Select Voice Data Press F1 3 582 Analog Multiline Telephones with Simultaneous Voice Data ...

Page 674: ...PC Specify the voice extension Dial nnnn Type nnnn number To save your entry Select Enter Press F10 To delete the voice data pair Select Delete Press F8 To return to System Select Exit Press F5 Programming menu Analog Multiline Telephones with Simultaneous Voice Data 3 583 ...

Page 675: ...n lets the installer or system manager make changes or additions to this information just once instead of on both sides of the connection Using Integrated Administration reduces programming time and effort and ensures that the switch and the applications are in agreement Common Information The switch and the applications share the following information System numbering of extensions trunks and poo...

Page 676: ...tion in Table 3 6 through Integrated Administration Table 3 6 Programming through Integrated Administration Option Factory Setting Range Automated Attendant Calling Group Call Answer Calling Group FAX Response Calling Group Information Service Calling Group Message Drop Calling Group Voice Mail Calling Group Coverage Group Reliable Disconnect Delay Ring Coverage Delay Ring VMS Transfer Return Inte...

Page 677: ...atabase yes yes yes no no yes regular extension no yes special extension yes yes special extension Action None Extension is added to database Can be added as AUDIX Voice Power or AUDIX Voice Power FAX Attendant subscriber through Extension Directory screen Extension is deleted from database and removed as an AUDIX Voice Power or AUDIX Voice Power FAX Attendant subscriber Extension is retained as s...

Page 678: ...how to access centralized programming how to program a single telephone how to copy programmed features from one extension to another extension extension copy release 2 0 and later versions pertinent programming information about each feature For details on each feature see Feature Reference or the appropriate user or operator guide Centralized Telephone Programming 4 1 ...

Page 679: ... in this section To perform Centralized Telephone Programming the system manager can use the system programming console described in Chapter 1 or a PC with SPM software as described in Chapter 2 In Release 2 0 or later versions the system manager can speed the programming of several telephones which are alike ail analog or all MLX by programming an extension and using the programmed extension as a...

Page 680: ... Step Display Instructions On the console On the PC Go to the second screen of Select More Press PgUp the System Programming menu Select Centralized Select Cntr Prg Press F4 Programming Select program extension or Select Program Ext Press F1 or F2 copy extension or Copy Ext The following sections explain the menu selections for programming a single extension Program Ext and using an extension s pr...

Page 681: ...program On the PC Select program extension Select Program Ext Press F1 Specify the telephone in any one of the following ways Extension no Slot and port no Logical ID no DSS Dial nnnn Type nnnn Dial sspp Type sspp Dial nnn Type nnn Press DSS button Save your entry Select Enter Press F10 xxxx extension entered in Step 2 Start centralized programming Select Start Press F10 4 4 Programming a Telephon...

Page 682: ...buttons use the Page 2 selection on the screen to select the additional buttons See Appendix D for button diagrams of all telephones Use Table 4 1 to enter Enter programming Enter programming programming codes for a code or code or feature or select Select ListFeature press F10 ListFeature to use the screen keys to program a feature When the button is programmed the system automatically returns to...

Page 683: ...he red LED next to the button flashes If this happens press the button again and repeat the procedure If you make a mistake and program the wrong feature on a button 1 Press the button 2 Select Delete F2 on the PC 3 Press the button again You can also use the Ext Info report option on the Print menu to print all of the programmed features for a specific telephone 4 6 Programming a Telephone ...

Page 684: ...r 42 group no Enter 48 48 49 46 83 Enter 47 773 Feature Extension Status Direct line Console Status Off Status 1 Status 2 Telephones Status 1 Status 2 Feature Button Forward Group Calling In queue alarm button Calling group supervisor Available ES2 Unavailable Calling Group Members Sign in available After work call state Group Page Headset Auto Answer Hang Up M u t e Status Last Number Dial Messag...

Page 685: ...iate Ring Delay Ring No Ring Abbreviated Ring On O f f Send Ring Shared SA On O f f Code 86 22 park zone 01 24 2 1 32 ring no 1 8 9 9 ext no Enter 9 line no Enter 88 750 31 775 81 81 752 343 344 37 36 35 347 346 345 341 342 15 15 Feature Saved Number Dial Send Remove Message Signaling System Access Intercom Buttons Access buttons R i n g Originate Only Shared System Access Change Type of Button Ri...

Page 686: ... MFM A DLC can only be copied to another DLC Single line telephones and QCCs cannot be copied Copyable Features Table 4 2 lists the features that are copied to another extension using the Copy Extension feature Features that can be copied for operator extensions are listed in Table 4 3 Table 4 2 Copyable Features for All Telephones Feature I I Analog MLX Analog and Telephones Telephones MLX Teleph...

Page 687: ...age X Posted Message X Return Call X S c r o l l X P a r k X P i c k u p G r o u p X G e n e r a l X Extension X L i n e X P r i v a c y X R e c a l l X Reminder Service S e t X C a n c e l X Saved Number Dial X Signaling X System Access lntercom X SA lCOM Ring X SA lCOM Voice X SA ICOM Originate Only X System Speed Dial X Transfer X Number is not copied Behind Switch mode only Ringing options No ...

Page 688: ... X X Extension Status 1 X X Extension Status 2 X X Missed Reminder X X Night Service X X Operator Park X X Send Remove Message X X Extension Copy Procedure Using the following procedure to copy extension extension Step Display Instructions On the console programming to another On the PC select copy extension Select Copy Ext Press F2 Specify the number of the Dial nnnn Type nnnn extension whose pro...

Page 689: ...at Steps 2 4 Repeat Steps 2 4 extension to an individual telephone To save your entry and copy line assignments from Select Next Press F9 extension shown on line 1 to another individual telephone If next extension number is sequential Your previous entry is saved and next copy to extension number is shown If next extension number Select Enter Press F10 is not sequential Repeat Step 4 Repeat Step 4...

Page 690: ...ount Code Entry Summary Account Code Entry Telephones All except QCC Mode All except Single line telephone in B S mode Programmable by User and System manager Programming Code 82 Display Label AccountCode A l a r m Assign a button to alert the operator to system problems Summary Alarm Telephones DLC operator only Mode All Programmable by DLC operator and System manager Programming Code 759 Display...

Page 691: ...nly Mode All Programmable by User and System manager Programming Code 754 Display Label AutoAns All Auto Answer Intercom Assign a button to answer both inside and outside calls without lifting the handset Summary Auto Answer Intercom Telephones Analog Multiline only Mode All Programmable by User and System manager Programming Code 753 Display Label AutoAnsIcom 4 14 Feature Quick Reference ...

Page 692: ...side Automatic Line Selection Use this procedure to select the order in which the system makes outside lines available to the user Summary Automatic Line Selection Telephones Analog Multiline and all MLX telephones Mode All Programmable by User and System manager Programming Code Enter 14 E x i t 14 Display Label AutoLineSel Barge In Assign a button to allow an operator to interrupt a user s call ...

Page 693: ...er and System manager Programming Code On 12 Off 12 Display Label Cback Auto On Off Summary Selective Callback Telephones All Mode All Programmable by User and System manager Programming Code 55 Display Label Cback Sel Call Waiting With Call Waiting turned on a user on a call will know that another call is waiting User hears one beep for a waiting inside call two for an outside call Summary Call W...

Page 694: ...s Analog Multiline and MLX telephones except QCC Mode Behind Switch Programmable by User and System manager Programming Code 772 Display Label Conference C o v e r a g e Assign a button to establish coverage senders calls are covered by receivers Summary Receiver Buttons Primary Secondary Group This procedure assigns primary secondary or group coverage receivers Telephones All except QCC Mode All ...

Page 695: ...verInside On Off Summary Sender Buttons Coverage Off This procedure turns off all coverage Telephones Analog Multiline and MLX telephones except QCC Mode All Programmable by User and System manager Programming Code 49 Display Label Coverage Off Summary Coverage VMS Off This procedure prevents outside calls from being sent to Voice Mail Telephones Analog Multiline and MLX telephones except QCC Mode...

Page 696: ...ssign a button to prevent calls from ringing at the phone Summary Do Not Disturb Telephones Analog Multiline and MLX telephones except QCC Mode All Programmable by User and System manager Programming Code 47 Display Label DoNotDisturb D r o p Assign a button to access the host system Drop feature Summary Drop Telephones Analog Multiline and MLX telephones except QCC Mode Behind Switch Programmable...

Page 697: ...le by System manager Programming Code Off 760 ES1 761 ES2 762 Display Label OperatorES ESOff ESl ES2 Summary Telephone Extension Status 1 and 2 Telephones Single line Analog Multiline MLX telephones Mode All Programmable by User and System manager Programming Code ES1 45 ES2 44 Display Label ES Status ES1 ES2 Feature Button Use in conjunction with features that require dial codes Summary Feature B...

Page 698: ...up supervisor to monitor the number of calls in queue or change calling group members availability to take calls Summary Group Calling In Queue Alarm Button Telephones Analog Multiline and MLX telephones Mode All Programmable by User and System manager Programming Code 22 calling group ext no Enter Display Label Group Call Summary Group Calling Calling Group Supervisor Telephones Analog Multiline ...

Page 699: ...dividuals or groups using a speakerphone or loudspeaker Summary Group Page Auto Dial button Telephones Analog Multiline and MLX telephones Mode All Programmable by User and System manager Programming Code 22 paging group ext no Enter Display Label Group Page H e a d s e t Use these procedures to program headset buttons on MLX telephones only Summary Headset Auto Answer Assign a button to automatic...

Page 700: ... Headset Mute Assign a button to turn microphone operation on or off for both Headset and Handset Telephones MLX telephones only Mode All Programmable by User and System manager Programming Code 783 Display Label Hdset Mute Summary Headset Status Assign a button to activate headset operation Telephones MLX telephones only Mode All Programmable by User and System manager Programming Code 702 Displa...

Page 701: ...Assign a button to allow users to send receive and post messages Summary Messaging Leave Message After Calling Telephones Analog Multiline and MLX telephones M o d e A l l Programmable by User and System manager Programming Code 25 Display Label Leave Msg Summary Messaging Leave Message Message LED Off Telephones Analog Multiline and MLX telephones Mode All Programmable by User and System manager ...

Page 702: ...r only Mode All Programmable by User and System manager Programming Code 38 Display Label Send RmvMsg Summary Messaging Receiving Messages Delete Telephones Analog Multiline only Mode All Programmable by User and System manager Programming Code 26 Display Label Messages Delete Msg Summary Messaging Receiving Message Next Telephones Analog Multiline only Mode All Programmable by User and System man...

Page 703: ...Summary Messaging Receiving Message Scroll Telephones Analog Multiline only Mode All Programmable by User and System manager Programming Code 29 Display Label Scroll Msg Night Service Assign a button to activate after hours telephone operation Summary Night Service Telephones DLC operator only Mode All Programmable by Operators and System manager Programming Code 39 Display Label Night Srvc 4 26 N...

Page 704: ...ine and MLX telephones Mode All Programmable by User and System manager Programming Code Send 757 ext no Enter Receive 758 ext no Enter Display Label Notify Send Receive P a r k Assign a button to hold a call and allow the call to be picked up by any telephone in the system Summary Park Telephones All Mode All Programmable by User and System manager Programming Code 86 Display Label Park Feature Q...

Page 705: ...ry Personal Speed Dial Telephones Single line Analog Multiline and telephones with 10 or less buttons Mode All Programmable by User and System manager Programming Code 01 24 21 tel no Enter Pickup Assign buttons to allow users to answer calls that are ringing parked or on hold anywhere in the system Summary Pickup General Use Specific Extension Specific Line Telephones All Mode All Programmable by...

Page 706: ...ary Privacy Telephones All Mode All Programmable by User and System manager Programming Code 31 Display Label Privacy Recall Assign a button to send a switchhook flash Summary Recall Telephones Analog Multiline and MLX telephones Mode All Programmable by User and System manager Programming Code 775 Display Label Recall Recall 4 29 ...

Page 707: ...l Mode All Programmable by User and System manager Programming Code Set 81 Cancel 81 Missed 752 Display Label Reminder Set Cancel Missed Ringing and Idle Line Preference Use this procedure to turn on ringing and idle line preference Summary Ringing and Idle Line Preference Telephones Analog Multiline and MLX telephones Mode All Programmable by User and System manager Programming Code On 343 Off 34...

Page 708: ...bel Personal Ring Pattern n Summary Ring Timing Options Use this procedure to establish whether and how the individual lines or all lines ring at a telephone Telephones Analog Multiline and MLX telephones Mode All Programmable by User and System manager Programming Code Individual Lines Immediate 37 Delay 36 No Ring 35 All Lines Immediate 347 Delay 346 No Ring 345 Display Label Individual Lines Ri...

Page 709: ...s Use this procedure to overide Delay Ring on an extension with Shared SA buttons Telephones All Mode Hybrid PBX Programmable by User and System manager Programming Code On 15 Off 15 Display Label Shared SA Ring On Off Saved Number Dial Assign a button to selectively save the last number dialed and call that number again without manually redialing Summary Saved Number Dial Telephones Analog Multil...

Page 710: ...or only Mode All Programmable by User and System manager Programming Code 38 Display Label Send RmvMsg Signaling Assign a button to allow a user to send an audible signal to another extension without making a call to that extension Summary Signaling manual Telephones Analog Multiline and MLX telephones Mode All Programmable by User and System manager Programming Code 23 ext no Enter Display Label ...

Page 711: ...d PBX Programmable by System manager only Programming Code Intercom buttons Assign Intercom Ring button 16 Assign Intercom Originate Only button 18 System Access Intercom buttons Assign Ring button 16 Assign Originate Only button 18 Display Label SysAccess SysAcc 00 Summary Assign Shared System Access Buttons Telephones All Mode Hybrid PBX Programmable by System manager only Programming Code 17 pr...

Page 712: ...Voice Annce Place Ring Voice Assign a button to dial any 3 digit speed dial code Summary System Speed Dial Telephones All Mode All Programmable by User and System manager Programming Code 24 3 digit code 600 729 Enter Display Label SysSpeedDl Transfer Assign a button to access the host system Transfer feature Summary Transfer Telephones Analog Multiline and MLX telephones Mode Behind Switch Progra...

Page 713: ...e or prevent inside calls over their speakerphones if they are busy on another call Summary Voice Announce Telephones Analog Multiline and MLX telephones Mode All Programmable by User and System manager Programming Code On 10 Off 10 Display Label Voice Annce Receive On Off 4 36 Voice Announce ...

Page 714: ...s You can use the inspect feature in system programming to display the telephone or line trunk numbers that are programmed with a specific feature Inspect is helpful when you must assign a feature to many lines trunks or extensions and you do not have a Direct Station Selector DSS attached to the system programming console or when you are programming using a PC with SPM Inspect can be used with th...

Page 715: ...A 2 Menu Hierarchy ...

Page 716: ...B 2 indicate LED status on the MLX 20L console LED status is indicated on the LEDs next to the 20 buttons below the display area on the system programming console LED status is simulated on the computer screen when you use SPM Console LED Status B 1 ...

Page 717: ...is rotary dial Dialtone Remote dial tone Local dial tone Lines Trunks TT LS Disc Outmode Line trunk is touch tone Line trunk is rotary d i a l Lines Trunks Remote Access Remote access is assigned to line trunk Remote access is not assigned to line trunk Lines Trunks P o o l s Trunk is in pool Trunk is not in pool LED Status is indicated on LEDs next to the 20 buttons below the display area of the ...

Page 718: ... out code for pool access Station cannot use dial out code for pool access Trunk is assigned to a pool System SysProg Port System programming port Other Can be assigned as system programming p o r t Operator Position Direct Trunk Queued Call Operator position Other Can be assigned as operator position Operator Queued Call Message Center Message center position Other Can be assigned as message cent...

Page 719: ...LED Displays B 4 Console LED Status ...

Page 720: ...LED Displays Table B 2 Continued Console LED Status B 5 ...

Page 721: ...rmation The following provides general instructions for feature use on MLX analog multiline and single line telephones Features can be used in the following ways by pressing a dedicated feature button by pressing a programmed button by dialing a feature code by selecting the feature from the display MLX display telephones only Dedicated Feature Buttons All multiline telephones have a group of dedi...

Page 722: ...wer All Auto Answer Headset Auto Dial Barge In Coverage Group Coverage Primary Coverage Secondary Coverage Coverage Off Do Not Disturb Extension Status Agent Login Logout Feature Button analog multiline telephones only Headset Handset Mute Headset Status Headset Hang Up Notify Posted Message available from display on MLX display telephones Saved Number Dial Signaling Feature codes are 1 2 and 3 di...

Page 723: ...ressing the Conference Transfer Speaker or Feature button while activating a feature cancels the process Pressing any other button such as the Mute HFAI Message Status DSS Page More Message Clock analog multiline display keys or analog multiline disconnect button does not cancel the feature activating process Feature Table Table C 1 lists the telephone and operator features that can be assigned to...

Page 724: ...General Feature Use and Telephone Programming Table C 1 Telephone and Operator Features C 4 Feature Table ...

Page 725: ...General Feature Use and Telephone Programming Table C 1 Continued F e a t u r e T a b l e C 5 ...

Page 726: ...General Feature Use and Telephone Programming Table C 1 Continued C 6 Feature Table ...

Page 727: ...General Feature Use and Telephone Programming Table C 1 Continued Feature Table C 7 ...

Page 728: ...rator positions Features assigned to these consoles are fixed and cannot be changed Programming Methods Telephones can be programmed by dialing programming codes or on MLX display phones selecting features from the display An analog multiline telephone cannot be programmed by selecting features from the display To program a telephone first enter programming mode On analog multiline telephones slid...

Page 729: ...if the feature will not be programmed onto a button 2 Begin programming 3 Select the feature 4 End programming Remove the clear label cover from the telephone by the inserting the end of a paper clip in the notch at the top of the cover Write the feature name on the card next to the button to be programmed Replace the cover Slide the T P switch on the side of the telephone to P Press the button yo...

Page 730: ...from the telephone by pulling upon the tab that extends from the top of the cover Write the feature name on the card next to the button to be programmed Replace the cover Press the Feature button and dial then 00 Press the button you labeled Note If the feature does not get programmed onto a button press any line button This does not affect the button in anyway Dial the programming code The featur...

Page 731: ... Replace the cover Press Menu Select Ext program from the display Select Start from the display Press the button you labeled Note If the feature does not get programmed onto a button press any line button This does not affect the button in anyway The display identifies the feature currently programmed on the button If no feature is programmed the display indicates that the button is blank Select D...

Page 732: ...ple if the feature begins with A select ABC If the feature is not displayed on the page that you jumped to press More When you find the feature you want press the button next to or below it Select appropriate prompt for example select On or Off to turn Inside Coverage on or off and or enter required information for example dial a phone number for Auto Dial Select Enter Press Home or lift and repla...

Page 733: ...Button Diagrams This appendix contains the button diagrams for Hybrid PBX systems as well as button diagrams for Key and Behind Switch systems Button Diagrams D 1 ...

Page 734: ...Button Diagrams Figure D 1 MLX Telephone Button Diagram Hybrid PBX Mode D 2 Button Diagrams ...

Page 735: ...Button Diagrams Figure D 2 Analog Multiline Telephone Button Diagram Hybrid PBX Mode Button Diagrams D 3 ...

Page 736: ...Mode Up to 8 personal tine buttons are assigned beginning at button 3 Behind Switch Mode One prime line button is assigned to button 3 Figure D 3 MLX Telephone Button Diagram Key and Behind Switch Mode D 4 Button Diagrams ...

Page 737: ...ehind Switch Mode Up to 8 Personal line One prime line button buttons are assigned is assigned to button 3 beginning at button 3 Figure D 4 Analog Multiline Telephone Button Diagram Key and Behind Switch Mode Button Diagrams D 5 ...

Page 738: ... Report General Trunk Information Report DS1 Information Report PRI Information Report Remote Access DISA Information Report Operator Information Report Allowed Lists Report Access to Allowed Lists Report Disallowed Lists Report Access to Disallowed Lists Report Automatic Route Selection Report Extension Directory Report System Directory Report Group Paging Report Extension Information Report Grou...

Page 739: ...36 Table E 2 lists all of the system reports and includes the print menu option used to print each report the report name and a brief description of each report The menu options referred to in Table E 2 are accessed by selecting the print option on the System Programming menu Refer to the Print Reports section of this guide for details on the Print option E 2 Sample Reports ...

Page 740: ...es or trunks and stations labels for lines trunks and stations Labels assigned to stations Posted Messages and names and telephone numbers included in MLX 20L user s Personal Directory Select to display four trunk options TIE DID Loop Ground General Extensions assigned to and signaling attributes associated with TIE trunks Extensions assigned to and signaling attributes associated with DID trunks ...

Page 741: ...0 9 Telephones to which Disallowed Lists are assigned Lists are numbered 0 7 If the Disallowed List is assigned to Remote Access users and barrier codes are used the barrier codes are numbered 0 16 If no barrier codes are used 17 means the Disallowed List is assigned to tie trunk users and 18 means the Disallowed list is assigned to non tie trunk users Access code table types with area codes and e...

Page 742: ...f equipment connected features assigned to station and features assigned to each button on the station Extension number for each group and the extension number for each telephone assigned to the group Information is printed only for calling groups with members and or lines trunks assigned Group calling options hunt type message waiting station etc the extension number for each telephone assigned t...

Page 743: ...erators 14 Queued Call Operators 10 SysProg Port 10 Transfer Type Audible Ring MusicOnHold VMS Transfer Return Interval Paging System Lines Music On Hold Line Camp On Time Call Park Return Time Delay Rings Coverage Delay Auto Callback Rings Extension Status ESS ESS Operators AutoBusyTie Disable Printer English 18 22 42 Password craft OneTouch Complete ReturnTimer Transfer Auto 5 rings 4 804 90 sec...

Page 744: ...hrough Unassigned Extension Slot 1 008 MLX Slot 2 408 Slot 3 008 Slot 4 408 Slot 5 800 GS LS CallReport Format In Out Basic Inside Drop Transfer Conference 450 msec Delay 10 Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot Slot 6 7 8 9 10 11 12 13 14 15 16 17 408 GS LS MLX 800 008 012 408 GS LS 008 800 800 DID 400 EM 012 008 MLX 408 Not Present System Reports E 7 ...

Page 745: ...AN FOR POOLS POOL 1 70 POOL 2 890 POOL 3 891 POOL 4 892 POOL 5 893 POOL 6 894 POOL 7 895 POOL 8 896 POOL 9 897 POOL 10 898 POOL 11 899 DIAL PLAN FOR TELEPHONE PAGING ZONES TPZ 1 793 TPZ 2 794 TPZ 3 795 TPZ 4 796 TPZ 5 797 TPZ 6 798 TPZ 7 799 DIAL PLAN FOR DIRECT GROUP CALLING GROUP DGCG 1 770 DGCG 2 771 DGCG 3 772 DGCG 4 773 DGCG 5 774 E 8 System Reports ...

Page 746: ... STN 33 STN 35 STN 37 STN 39 STN 41 STN 53 FOR STATIONS 10 OPERATR 11 12 13 14 15 16 17 18 20 22 24 26 28 30 32 34 36 38 40 42 54 EXT 13 EXT 14 EXT 18 OPERATR AUDIXVP AUDIXVP EXT 42 EXT 54 STN 2 STN 4 STN 6 STN 8 STN 10 STN 12 STN 14 STN 16 STN 18 STN 20 STN 22 STN 24 STN 26 STN 28 STN 30 STN 32 STN 34 STN 36 STN 38 STN 40 STN 42 802 OUTSIDE 804 OUTSIDE 806 OUTSIDE 808 OUTSIDE 810 OUTSIDE 710 711 ...

Page 747: ...xecutive Telephone Name Number MSG 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 E 10 System Reports Display 14 Personal Directory Display 15 Personal Directory Display POSTED MESSAGE DO NOT DISTURB OUT TO LUNCH AT HOME OUT SICK IN A MEETING IN CONFERENCE WITH A CLIENT WITH A CUSTOMER AWAY FROM DESK OUT ALL DAY CUSTM MSG1l CUSTM MSG12 CUSTM MSG13 CUSTM MSG14 CUSTM MSG15 CUSTM MSG16 CUSTM MSG1...

Page 748: ... Wink Slot Port 14 1 E M Signal Type1S InMode Rotary OutMode Rotary Slot Port 14 2 E M Signal Type1S InMode Rotary OutMode Rotary Slot Port 14 3 E M Signal Type1S InMode Rotary OutMode Rotary Slot Port 14 4 E M Signal Type1S InMode Rotary OutMode Rotary TIE PBX Dialtone Remote AnsSupvr 300 ms Disconnect 300 ms TIE PBX Dialtone Remote AnsSupvr 300 ms Disconnect 300 ms TIE PBX Dialtone Remote AnsSup...

Page 749: ...1 500ms Wink 4 3 842 13 2 1 500ms Wink 4 3 843 13 3 2 500ms Wink 3 0 844 13 4 2 500ms Wink 3 0 845 13 5 1 500ms Wink 4 3 846 13 6 1 500ms Wink 4 3 847 13 7 2 500ms Wink 3 0 848 13 8 1 500ms Wink 4 3 Signal InvDest 1 TouchTone BkupExt 1 TouchTone BkupExt Rotary BkupExt Rotary BkupExt 1 TouchTone BkupExt 1 TouchTone BkupExt Rotary BkupExt 1 TouchTone BkupExt E 12 System Reports ...

Page 750: ... 5 8 6 1 Type Loop Loop Loop Loop Loop Loop Loop Loop Ground Ground Loop Loop Loop Loop Loop Loop Ground OutMode TouchTone TouchTone TouchTone TouchTone Rotary Rotary Rotary Rotary TouchTone TouchTone Rotary Rotary Rotary Rotary TouchTone Rotary Rotary 15 1 Ground TouchTone RelDisc ChannelUnit Yes Yes Yes Yes Yes Yes Yes Yes N A N A Yes Yes Yes Yes Yes Yes N A Yes N A N A N A N A N A N A N A N A N...

Page 751: ... 6 1 RemAccess No Remote No Remote No Remote No Remote No Remote No Remote No Remote No Remote No Remote No Remote No Remote No Remote No Remote No Remote No Remote No Remote Dedicated Pool TlPrfx 70 Yes 70 Yes 70 Yes Yes Yes Yes Yes Yes 890 Yes Yes Yes Yes Yes Yes Yes Yes Yes HldDisc Principal Long Long Long Long Long Long Long Long Long Long Long Long Long Long Long Long Long 42 QCC Prty QCC Ope...

Page 752: ...S1 Information Report Print Menu Option T1 Info DS1 SLOT ATTRIBUTES Slot Type Format Supp Signal LineComp ClkSync Src Active 3 T1 D4 ZCS Rob Bit 1 Prim Loop Yes 3 T1 D4 ZCS Rob Bit 1 None Local Yes System Reports E 15 ...

Page 753: ...rn to Match 101 10 Special Service Table Entry Number 0 1 Pattern to Match 011 010 Operator none none Type of Number I I Digits to Delete 3 1 Call By Call Service Table Entry Number 0 1 Pattern 0 777 2 3 4 Pattern 1 Pattern 2 Call Type NtwkServ DeleteDigits Entry Number Call Type NtwkServ DeleteDigits 2 01 OP I 3 212555 212 BOTH BOTH No Service 0 1 5 6 BOTH BOTH No Service 0 0 By Line Appearance 2...

Page 754: ...to Match Digits to Delete Digits to Add Entry Number PRI INFORMATION NtwkServ Expected Digits Pattern to Match Digits to Delete Digits to Add Entry Number NtwkServ Expected Digits Pattern to Match Digits to Delete Digits to Add Table 0 0 0 4 11100 2 2 0 2 8 0 0 12 0 0 1 OUT WATS 0 222 1 22 5 1 1 9 0 0 13 0 0 2 Any service 11 0 6 0 2 10 0 0 14 0 0 3 11100 0 0 7 0 0 11 0 0 15 0 0 System Reports E 17...

Page 755: ...N TIE Restriction UNRESTRICTED ARS Restriction Level 3 Allowed Lists Disallowed Lists SYSTEM DEFAULT CLASS OF RESTRICTIONS TIE Restriction UNRESTRICTED ARS Restriction Level 3 Allowed Lists Disallowed Lists BARRIER CODE ADMINISTRATION Barrier Code number 1 Barrier Digits 2468 Restriction OUTWARD RESTRICTED ARS Restriction Level 3 Allowed Lists Disallowed Lists Barrier Code number 2 Barrier Digits ...

Page 756: ...ENERAL OPTIONS Length of hold reminder timer 60 sec DLC Automatic hold enabled No DIRECT STATION SELECTOR DSS OPTIONS BUTTON FIRST NUMBER DIAL CODE 1 0 2 50 3 100 Operator Call Park codes 881 882 883 884 885 886 887 888 QCC OPERATOR OPTIONS Listed Directory Number for queue 800 Held calls return to queue No Automatic hold enabled No Calls in queue alarm threshold 0 Time until priorities are elevat...

Page 757: ...ge Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group Group 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 PRIORITY OPERATORS 4 10 4 N A 4 10 4 10 4 N A 4 0 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 E 20 System Reports ...

Page 758: ...ption AllowList Sections Lists 1 through 7 ALLOWED LISTS List 0 Entry O Entry 1 Entry 2 Entry 3 Entry 4 Entry 5 Entry 6 Entry 7 Entry 8 Entry 9 List 7 Entry O Entry 1 Entry 2 Entry 3 Entry 4 Entry 5 Entry 6 Entry 7 Entry 8 Entry 9 System Reports E 21 ...

Page 759: ...orts Access to Allowed Lists Report Print Menu Option AllowListTo ACCESS TO ALLOWED FOR REMOTE ACCESS List 1 STNS RACC List 3 STNS RACC LISTS 17 18 MEAN TIE NON TIE RESTRICTIONS 10 1 17 18 33 E 22 System Reports ...

Page 760: ...s DisallowLst S e c t i o n s Lists 1 through 7 DISALLOWED LISTS List 0 Entry 0 Entry 1 Entry 2 Entry 3 Entry 4 Entry 5 Entry 6 Entry 7 Entry 8 Entry 9 List 7 Entry 0 Entry 1 Entry 2 Entry 3 Entry 4 Entry 5 Entry 6 Entry 7 Entry 8 Entry 9 System Reports E 23 ...

Page 761: ...ports Access to Disallowed Lists Report Print Menu Option DisallowTo ACCESS TO DISALLOWED FOR REMOTE ACCESS 17 List 1 STNS RACC List 3 STNS RACC LISTS 18 MEAN TIE NON TIE RESTRICTIONS 33 9 33 E 24 System Reports ...

Page 762: ...2 3 4 5 6 Pool Absorb l 70 00 2 3 4 5 6 Other Digits Other Digits Start Pattern A A A A A A Start Pattern B B B B B B TABLE 18 Default Local Output Table Pool Absorb Other Digits l 70 2 3 4 5 6 A Pool l 70 2 3 4 5 00 Start Pattern A A A A A A Start Pattern B B B B B Absorb Other Digits 00 9 FRL 3 FRL 3 FRL 3 FRL 3 Call type BOTH Call type BOTH Call type BOTH Call type BOTH System Reports E 25 ...

Page 763: ...TABLE 19 Dial O Output Table A Pool Absorb Other Digits FRL Call type Start Pattern 1 70 00 3 BOTH A TABLE 20 N11 Output Table 01 411 02 611 03 811 04 911 Pool Absorb Other Digits FRL Call type Start Pattern 1 70 00 3 BOTH A l 70 00 3 BOTH A E26 System Reports ...

Page 764: ...N Y N N N Y N N N Y N N N Y N N N Y N N N Y N N N Y N N N Y N N N Y N N N N N N 54 EXT 54 NNNN U3 O3 U3 U3 U3 U3 U3 U3 U3 U3 U3 U3 U3 U3 U3 U3 U3 U3 U3 U3 U3 U3 Port Addr 1 21 1 22 1 23 1 24 1 25 1 26 1 27 1 28 2 2 2 4 2 6 2 8 3 2 3 4 3 6 3 8 4 2 4 4 4 6 4 8 6 21 7 2 Ext Label 710 711 712 713 714 715 716 717 19 21 23 25 27 29 31 33 35 AUDIXVP 37 39 41 742 754 F H R M V R A A B C I S S R C I F C I ...

Page 765: ...rts System Directory Report Print Menu Option Sys Direct SYSTEM DIRECTORY Code Name Number 600 ABC Company 555 9999 601 Jacques Smith 5551212 605 Travel Agency 912015556677 Display YES YES YES E 28 System Reports ...

Page 766: ...Sample Reports Group Paging Report Print Menu Option Group Page GROUP PAGING Group 793 STNS 20 21 22 23 24 25 Group 794 STNS 15 16 17 18 19 System Reports E 29 ...

Page 767: ...p 5 Group Coverers 773 NS Groups 10 Group Calling Member Pickup Groups Allowed Lists Disallowed Lists Restrictions UNRESTRICTED Auto Callback OFF Call Waiting ON Abbreviated Ring ON Line Preference ON Shared SA Ring ON Receive Voice Calls ON Coverage Inside OFF Forwarding to ARS Restriction 3 Forced Account Code No Microphone Disable No Remote Forward Allow No NS Exclusion No Voice Announce Pair N...

Page 768: ...Blank Blank Blank Blank Blank Blank Blank Forced Release Pool Inspect Headset Auto Answer Join Cancel Alarm Status Night Service Headset Status Destination Release Position Busy Send Remove Message Handset Headset Mute Source Start Call 5 Call 4 Call 3 Call 2 Call 1 Status None Status None Status None Status None Status None Status None Status None Status None Status None Status None Status None S...

Page 769: ... 19 20 42 44 45 47 6810 DIRECT GROUP CALLING INFORMATION Group 770 Group Type AutoLogout Call Distribution Type CIRCULAR Delay Announcement Ext 11 Message Waiting Station 20 Calls_in_queue Threshold 1 External Alert ext 21 Overflow Threshold 1 Overflow to DGC group Group Coverage 1 No EXT LABEL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 E 32 System Reports ...

Page 770: ...ALLING INFORMATION Group 782 Group Type AutoLogout Call Distribution Type CIRCULAR Delay Announcement Ext Message Waiting Station Calls_in_queue Threshold 1 External Alert ext Overflow Threshold 1 Overflow to DGC group Group Coverage 1 No EXT LABEL 1 12 2 13 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 LINES System Reports E 33 ...

Page 771: ... 10 DGCG STNS OPERATOR 14 DGCG STNS OPERATOR 18 DGCG STNS OPERATOR 22 DGCG STNS OPERATOR 42 DGCG STNS Password Current Day OFF Turn off at Sunday Monday Tuesday Wednesday Thursday Friday Saturday Emergency Allowed List 0 1 2 3 4 5 6 7 8 9 NS Excluded STNS 61 62 63 64 65 10 14 18 22 42 Turn on at E 34 System Reports ...

Page 772: ...ll Pickup GROUP CALL Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 Group 7 Group 8 Group 9 Group 10 PICKUP STNS STNS STNS STNS STNS STNS STNS STNS STNS STNS 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 System Reports E 35 ...

Page 773: ...DIT SOFTWARE COLD SOFTWARE COLD PRI SVC AUDIT SOFTWARE COLD TIMEOUT TIMEOUT START START TIMEOUT START Error ss pp 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Log Cnt First Last Code 01 08 00 00 53 7001 01 11 00 04 08 0001 01 11 00 04 14 7001 01 21 00 22 14 0001 01 03 00 22 14 7001 01 04 00 22 14 7001 01 04 00 21 14 0003 01 04 00 21 14 0003 01 04 00 21 14 7001 E 36 System Reports ...

Page 774: ...stem Operating Conditions Select the system programming position System SProg Port Select the system language More Language SystemLang Select the system mode System Mode Enable Automatic Maintenance Busy System MaintenBusy Set the system time System Time Set the system date System Date System Renumbering Select the system numbering plan SysRenumber Default Numbering Single renumbering SysRenumber ...

Page 775: ...runks LinesTrunks TT LS Disc Outmode Classify disconnect signaling reliability for loop start trunks LinesTrunks TT LS Disc LS Disconnect Specify toll prefix requirements LinesTrunks Toll Type Specify Hold Disconnect interval LinesTrunks More HoldDiscnct Assign the QCC queue priority LinesTrunks More QCC Prior Identify QCC operator to receive calls LinesTrunks More QCC Oper Assign trunks to pools ...

Page 776: ...g Identify analog multiline telephones with BIS or HFAI Extensions BIS HFAI Identify analog multiline telephones requiring Voice Announce to Busy Extensions VoiceSingl Auxiliary Equipment Print Reports Program Music on Hold AuxEquip MusicOnHold Program loudspeaker paging AuxEquip LdspkrPg Program a fax port AuxEquip Fax Identify the jack used for maintenance alarms AuxEquip MaintAlarms Program Voi...

Page 777: ...s the special characters used in dialing sequences for numbers dialed automatically The characters allowed depend on the type of telephone Ask your System manager which special characters are needed and when to use them Programming Special Characters G 1 ...

Page 778: ...after a dial out code to allow the system to seize an outside line before dialing the number Table G 1 Special Characters for Single Line Telephones Press Means Recall Flash Pause Inserts 1 5 second pause in the dialing or switchhook sequence Multiple consecutive pauses are allowed End of Dialing Used to signal the end of the dialing sequence or to separate group digits e g account code from numbe...

Page 779: ...llowed by a phone number To use Auto Dial with a Stop in the sequence press the button to dial the password listen for the dialing and connection and press the button again to dial the phone number Hold p Pause Inserts 1 5 second pause in the dialing sequence Multiple consecutive pauses are allowed Conference f Flash Sends a switchhook flash Must be the first entry in the dialing sequence End of D...

Page 780: ... Halts the dialing sequence to allow the system to respond Hold Pause Inserts 1 5 second pause in the dialing sequence Multiple consecutive pauses are allowed Conf Flash Sends a switchhook flash Must be the first entry in the dialing sequence End of Dialing for Extension Programming only Used at the end of a dialing sequence to indicate you have finished dialing or to separate one group of dialed ...

Page 781: ... extension number Table G 4 Special Characters for MLX Display Telephones Press See Means D r o p s Stop Halts dialing sequence to allow for system response Hold p Pause Inserts 1 5 sec pause in dial sequence Multiple consecutive pauses allowed Conf f Flash Sends switchhook flash Must be first entry in sequence End of Dialing for Extension Programming only Used at the end of a dialing sequence to ...

Page 782: ...llowed by a phone number To use Auto Dial with a Stop in the sequence press the button to dial the password listen for the dialing and connection and press the button again to dial the phone number Hold p Pause Inserts 1 5 second pause in the dialing sequence Multiple consecutive pauses are allowed Conference f Flash Sends a switchhook flash Must be the first entry in the dialing sequence End of D...

Page 783: ... Halts the dialing sequence to allow the system to respond Hold Pause Inserts 1 5 second pause in the dialing sequence Multiple consecutive pauses are allowed Conf Flash Sends a switchhook flash Must be the first entry in the dialing sequence End of Dialing for Extension Programming only Used at the end of a dialing sequence to indicate you have finished dialing or to separate one group of dialed ...

Page 784: ... extension number Table G 4 Special Characters for MLX Display Telephones Press See Means D r o p s Stop Halts dialing sequence to allow for system response Hold p Pause Inserts 1 5 sec pause in dial sequence Multiple consecutive pauses allowed Conf f Flash Sends switchhook flash Must be first entry in sequence End of Dialing for Extension Programming only Used at the end of a dialing sequence to ...

Page 785: ... ARS Automatic Route Selection Call Type 1 23 3 496 subpatterns 1 23 tables 3 500 3 504 Assign allowed lists to telephones 3 463 3 465 disallowed lists to telephones 3 469 3 471 intercom or system access buttons 3 259 3 260 trunks or pools to telephones 3 246 3 251 AUDIX Voice Power 2 26 3 292 3 411 3 584 Auto Answer All 4 14 Auto Answer Intercom 4 14 Auto Dial 4 14 4 15 autoexec bat file 2 33 Aut...

Page 786: ... 407 4 21 alert 3 340 3 343 Camp on 4 17 return time 3 428 3 429 Cancel reminder 4 30 Cards button labeling 1 5 Centralized Telephone Programming 1 3 4 2 4 6 Channel service unit 3 122 3 124 Circular hunting pattern 3 384 Class of restriction 3 484 Clock synchronization 3 118 3 121 CMS supervisor 3 48 Cntrl Prog menu option 1 17 Codes feature general instructions for using C 2 C 3 programming 4 7 ...

Page 787: ...ng for loop ground start trunks 3 56 Dialpad 1 5 Dialtone 3 446 DID emulation 1 23 2 40 DID trunks 3 148 add digits 3 165 3 167 block assignment 3 149 3 150 delete digits 3 168 3 170 disconnect time 3 156 3 158 expected digits 3 159 3 160 invalid destination 3 171 3 172 signaling 3 168 3 169 type 3 153 3 154 emulation 1 23 DID trunks 3 11 3 91 Digit absorption ARS 3 519 3 523 Direct local connecti...

Page 788: ...ments 1 22 general use C 1 module 2 14 Fixed buttons 1 5 Flash 2 3 Flexible numbering 3 22 Forced account code entry 3 313 3 316 Forced idle extension 1 20 line trunk 1 20 reminder tone 1 21 states 1 19 system 1 19 Forward 4 21 Frame format 3 106 3 108 Framing mode 3 106 French 2 6 2 24 Frigid start 2 30 2 39 Function keys 2 2 2 5 G General pickup 4 28 GPA 3 284 Ground start trunks 3 11 3 52 Group...

Page 789: ...nspect 2 17 A 1 screen 1 12 install command 2 32 2 33 Installation procedures 2 32 2 37 DOS system 2 32 2 34 SPM 2 32 2 37 UNIX system 2 34 2 35 Integrated Administration 1 22 3 392 3 584 3 586 Solution II III 1 3 2 1 2 25 2 27 3 292 3 584 VMI port 3 411 Voice power 3 292 Intercom buttons 3 259 system access assignment 4 34 4 35 Internal modem 2 9 International calling 3 226 Inter release compatib...

Page 790: ...9 Missed reminder 4 30 MLX 20L console 1 4 2 2 Mode 1 9 Mode of operation 3 11 3 13 Modem 2 8 2 12 Modular adapter 2 8 Module Forced Idle 1 21 Monitor 2 6 2 25 More button 1 6 More symbol 2 3 MultiQuest 3 183 Music on Hold 3 278 3 280 3 424 Mute 1 5 N N11 special numbers tables 3 527 3 530 N200 counter 3 201 N201 counter 3 201 Network selection tables 3 222 3 225 Network service 3 183 3 187 New pa...

Page 791: ...3 509 3 513 Pools 3 87 3 246 3 247 3 380 Port communications 2 36 parallel 2 8 serial 2 8 Position busy backup 3 360 3 362 Posted Message 2 41 3 562 3 564 4 25 PRE EMPT message 2 26 PRI facilities 3 98 3 173 3 535 service enhancements Release 2 0 1 23 Primary coverage 4 17 Primary operator position 3 44 Primary Rate Interface PRI 2 40 3 97 Primary system operator 3 171 Principal user for personal ...

Page 792: ...ce Number REN xii Ringing line preference 4 30 options 4 31 4 32 Robbed bit signaling 3 112 Rotary line operation 3 60 signaling 3 56 3 136 3 168 trunk digit transfer 3 60 3 61 Routing by dial plan 3 191 3 210 line appearance 3 191 Routing PRI 3 191 S Save 1 14 Saved number dial 4 32 Scroll 4 26 Secondary coverage 4 17 Select system numbering plan 3 25 Selective callback 4 16 Send remove message 4...

Page 793: ...0 timer 3 201 T203 timer 3 201 T303 timer 3 201 T305 timer 3 201 T308 timer 3 201 T309 timer 3 201 T310 timer 3 201 T313 timer 3 201 T316 timer 3 202 Tables menu option 1 17 Telephone extension status 4 30 features 3 297 number PRI 3 174 3 176 number to send 3 194 3 197 programming 3 245 C 1 also see Centralized Programming Terminal emulation type 2 27 equipment identifier 3 207 3 209 Test telepho...

Page 794: ...ge 4 18 VMS transfer return interval 3 584 3 585 Voice and or data routing 3 535 3 537 announce 4 36 announce to busy 3 273 3 581 buttons 3 259 mail systems xix xx messaging system 3 411 messaging system and Automated Attendant 3 292 3 296 Voice data 3 581 Voice mail calling group 3 585 Voice voice pair 3 273 Volume control 1 5 W Warranty xviii Wink start 3 129 Z Zero code suppression 3 109 3 111 ...

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