44
Appendix 1 Troubleshooting
If no video displays on the HDTV:
Make sure all power connections are secure and power is supplied to all
equipment.
Inspect all cables and cable connections between the AnyHD Recorder and the
HDTV.
Make sure the Video Player is in working order and confirm that video is being
output; if necessary, connect a TV directly to the player to confirm this. Also,
make sure the HDTV that is attached to the AnyHD Recorder is in working
order.
Make sure that the Source LED indicator matches the physical connection of
the video source input.
e.g. If you connected your Video Player to the HDMI input port on the AnyHD
Recorder, the HDMI Source LED should be illuminated on the front panel.
If another Source LED light is illuminated, simply press the Video Source
Selector Button until the matching Source LED indicator illuminates.
If the video fails to record onto the USB storage device:
Make sure the USB storage device is partitioned with FAT32. The AnyHD
Recorder only supports FAT32.
If you are not sure if it is partitioned with FAT32, you can reformat the USB
storage device from the OSD menus. Go to Menu >> System setup >> USB
Utilities >> Format USB. You can create an FAT32 partition from this option
(Warning: all data will be erased!).
Reconnect the USB device or reboot the AnyHD Recorder again, and retry the
recording function.
Before you contact your dealer or distributor for customer service, make sure you
first have reviewed the troubleshooting section below for ideas on how to resolve
your problem.