AMG CANADIAN ELIPSE TH17, Manual, Page: 92 / 385

44
EN
PROBLEM POSSIBLE CAUSE REMEDY
Pellet build up in grate,
door glass gets dirty
and flame is weak
1. Insufficient combustion air
2. Pellets damp or unsuitable
3. Smoke extractor motor broken
4. Bad adjustment. Wrong ratio
between air and pellet
1. Check that the room air intake is present and free.
Check that the pipe Ø 5 cm for air inlet is not
obstructed.
Clean the grate and check that all the airways are clear.
Carry out a general cleaning of the combustion
chamber and the smoke duct.
Check the state of the door gaskets
2. Change the type of pellet
3. Check the motor and replace if necessary
4. Contact your Authorized Assistance Center
The smoke extraction
motor does not work
1. No electrical supply to
the thermostove
2. The motor is broken
3. Defective electronic board
4. Control panel broken 1. Check the supplay voltage and the protection fuse
2. Check the motor and capacitor and replace
if necessary
3. Replace electronic board
4. Replace the control panel
The air fan convention
never stops
1. Temperature sensor temperature
control defective
or broken
2. Fan failure 1. Check operation of the sensor and replace
if necessary
2. Check operation of the motor and replace
if necessary
In the automatic
position the
thermostove always
runs at full power
1. Room thermostat set to
maximum
2. Temperature sensor defective
3. Control panel defective or
broken
1. Reset the thermostat temperature
2. Check the operation of the sensor and replace if
necessary
3. Check the panel and replace if necessary
The thermostove starts
up “alone” 1. Incorrect programming of the
cronothermostat
1. Check the settings of the cronothermostat
The power does not
change even if you
manually adjust 1. The board is set to automatic
correction of power in proportion
to the temperature
1. Contact your Authorized Assistance Center
PROBLEM POSSIBLE CAUSE REMEDY
No increase in
temperature with
Thermostove in
operation 1. Incorrect combustion
adjustment
2. Thermostove/system dirty
3. Insufficient Thermostove power 1. Check parameters
2. Check and clear the thermostove
3. Check that the Thermostove is properly sized for the
requirements of the system
Condensation
in thermostove
1. Incorrect setting maximum
water temperature in the
thermostove
2. Insufficient fuel consumtion
1. Set the Thermostove to a higher temperature. The
maximum water temperature in the thermostove is 65
° C and can not be set below 40 ° C or above 80 ° C.
It is advisable to never adjust the temperature below
50/55 ° C to avoid condensation in the thermostove.
Adjust the power of the pump at a higher
temperature to 50/55 ° C.
2. Contact your Authorized Assistance Center
Anomalies related to the plumbing circuit