AMG CANADIAN ELIPSE TH17, Manual, Page: 91 / 385

43
EN
Anomalies related to the scope mechanical or electronic
PROBLEM POSSIBLE CAUSE REMEDY
Pellet not being fed
into the combustion
chamber.
1. Pellet hopper empty
2. Feeder screw blocked by sawdust
3. Reduction motor defective
4. Defective electronic board
5. One of the thermostats with
manual reset is triggered
1. Refill pellet hopper
2. Empty the hopper and manually free the
feeder screw of sawdust
3. Replace reduction motor
4. Replace electronic board
5. Reset on the back of the thermostove the safety
thermostat after verifying the cause
The thermostove does
not run
1. Plug out of place
2. Lack of electricity supply
3. Parameter suction power to
change
4. Pellet or water sensor in lockout
5. Fuse blown
6. Obstruction of nests or foreign
bodies in the chimney or fireplace
1. Check the correct position of the sparkplug
in the grate
2. Check that the electric socket is plugged in
and that the main switch is in position “I”
3. Contact your Authorized Assistance Center
4. Wait for the cooling of the pellets or water tank and
turn on the thermostove
5. Replace the fuse
6. Remove all foreign matter from the chimney
or flue outlet of the barrel. It is recommended
that the intervention of a chimney sweep
The fire goes out or
the thermostove stops
automatically
1. Pellet hopper empty
2. Pellets not being fed in
3. Intervention of pellet
temperature sensor
4. Door not closed properly or
gaskets worn
5. Thermostove temperature is too
high
6. Unsuitable pellets
7. Low pellet feed rate
8. Combustion chamber dirty
9. Smoke outlet obstructed
10. Smoke extraction motor failed
11 Pressure switch faulty or
defective
1. Refill pellet hopper
If it is first ignition the fuel, having to go the route that
goes from the tank to the brazier, may not be able to
arrive on time and in the right amount programmed
2. If after repeated ignitions did not appear in the
flame, even with regular supply of pellets, the
problem may be related to the components of the
heater or the improper installation
3. Let the thermostove cool down completely, reset the
thermostat till lockout ceases, relight thermostove;
if problem persists, contact technical assistance
4. Close the door or
replace the gaskets with
original spare parts
5. Check for proper operation of the water pump,
if necessary, replace the component
6. Change to a type of pellet recommended by the
manufacturer
7. Have the fuel feed rate checked by technical
service
8. Clean the combustion chamber, following
instructions in the manual
9. Clean the smoke duct
10. Check the motor and replace if necessary
11. Replace the pressure
The thermostove runs
for a few minutes and
then goes out.
1. Lighting cycle not completed
2. Temporary failure of electricity
supply.
3. Smoke duct obstructed.
4. Temperature sensors defective
or broken.
5. Sparkplug failure.
1. Re-run lighting cycle
2. See previous instruction
3. Clean smoke duct
4. Check and replace sensors as necessary
5. Check the plug and replace if necessary