Amanda Amanda@Work.Group/DOS, Administrator'S Manual

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Chapter 5: Setting Up Mailboxes 73
When the owner of a mailbox calls Amanda and asks for extension 147,
Amanda asks for a security code. After accepting the security code, Amanda
allows the user to listen to messages, change greetings, turn Do Not Disturb
on and off, and so forth.
Informational Mailboxes
Informational mailboxes provide information via their greetings. For
example, the company greeting is a greeting from mailbox 990.
Informational mailboxes can:
• Provide information for callers such as your business hours or direc-
tions to your office.
• Direct the caller to one or more other mailboxes for further process-
ing.
For example, the greeting may list other informational mailboxes: “For
directions, press 22; ...”
The greeting may suggest users’ mailboxes: “For more information, dial
Mary at extension 147 or Tom at extension 150.”
The greeting may offer a single-digit menu, “Press 1 for ...; press 2 for
...; etc.”
If no selection is made from an informational mailbox, Amanda plays the
greeting for the Caller Instructions mailbox (991). This is so the caller does
not get lost in the system.
Using Amanda Administrator
You use Amanda Administrator to set up mailboxes, including their
notification records and scheduling records, and to create reports.
To start Amanda Administrator:
1. Select the Amanda Administrator icon from the Amanda group.
The Administrator Logon dialog box appears.
2. Click Network Settings….