Amanda Amanda@Work.Group/DOS, Administrator'S Manual

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Chapter 5: Setting Up Mailboxes 91
Do Not Disturb
Lock
When cleared or OFF, Amanda evaluates the Extension field. If this
is selected or ON, Amanda plays the current greeting for the mailbox.
When the Lock field is selected or ON, Amanda does not permit the
user to change this setting from a telephone. In fact, Amanda does not
play the menu option about changing the setting for the user.
Call Screening
Lock When selected or ON and Do Not Disturb is cleared or OFF, Amanda
says to the caller, “At the tone, please say your name and company,
and I’ll announce your call.” The caller’s response is played to the
user when he answers the telephone. The user can accept or reject the
call. Lock is the same as for Do Not Disturb.
Use Call Screening only with supervised transfers. If Call Screening
is on and the call is not supervised, the caller is screened but that re-
cording is not played to the user. (An unsupervised transfer has an H
token in the mailbox's Extension field. For example, if mailbox 127
has 127H in the Extension field, Amanda transfers all calls to mail-
box 127 to extension 127 and immediately ends her participation in
the call.)
Another method of screening calls is called Modified Call Screening.
This feature is controlled by the configuration option
modified_call_screening. When set to true (default), and both call
screening and identify called party are selected for a mailbox, the
person who answers the call hears which mailbox the call is for and
then hears the Call Screening menu. The caller is not asked for his
name and company.
Setting modified_call_screening to false allows the user to hear in-
formation about both the caller and the called party before accepting
or rejecting a call.
Never use call screening with unsupervised (blind) transfers. The
caller is asked for information that cannot be announced.
Store
Maximum Length
When selected or YES, Amanda records and saves a message for the
mailbox after playing the greeting. The maximum number of seconds
for each message is defined by Maximum Length.
N
OTE
: Even when this field is cleared or NO, Amanda takes a mes-
sage if Copy Messages To specifies a valid mailbox.
Mailbox Fields (Continued)
Field Description