Amanda Amanda@Work.Group/DOS, Administrator'S Manual

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Chapter 4: Recording the Greetings 59
• Add to the end of the recording by pressing 3.
• Cancel the recording by pressing 4.
7. Save the recording by pressing 9.
8. To finish, hang up.
N
OTE
: The caller instructions are very important, because Aman-
da plays them whenever she has no other specific instruc-
tions.
N
OTE
: You can also record this greeting using Amanda Messen-
ger. See
Amanda@Work.Group/DOS Workstation Fea-
tures for more information.
Sample Instructions for Mailbox 991
The following are samples of greetings for the Caller Instructions mailbox
(usually 991).
Greeting 1: Instructions (during office hours)
For Sales, please press 1; for Service, press 2; for Administration, press 3;
for Office Hours, press 4. If you know your party’s extension, you can enter
it at any time or remain on the line for an operator.
Play it from 8
A
.
M
. to 5:30
P
.
M
. Monday through Friday.
Greeting 2: After-hours Instructions
If you know your party’s extension, you can enter it at any time. Our hours
are from 8
A
.
M
. to 5:30
P
.
M
. Press 411 for a company directory or remain on
the line to leave a message or request information.
Play it from 5:30
P
.
M
. to 8
A
.
M
. Monday through Friday and from 8
A
.
M
.
Saturday through 8
A
.
M
. Monday.