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My die cuts along the web, but not across the web.
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Are you cutting the specified material for which the die was ordered.
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How old is the die? If it has been cutting polyester or another abrasive material, it may simply be
blunt.
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The across the web cuts work a lot harder than the along the web cuts, so they are generally the
first to wear.
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Double check that you have enough pressure on the die adjusters as well, as the cross cuts
require more pressure to cut through the face stock than the along the web cuts.
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Do not use excessive force when tightening the die adjusters. You may damage the bearings or
drive motor.
My die cuts through intermittently, about ever 6-7"
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You need to check your anvil, as most likely there is something stuck to it.
Electrical problems
My machine will not start at all and there is no display on the screen
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Is your machine plugged in?
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Is your machine switched on?
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Is there power to the wall socket?
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If so, check the fuse inside the power supply where the plug goes into the machine.
My display screen is on, but the machine won’t start
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Check the Main screen for a message that the Home Cycle needs to be run
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Does the Loop sensor “see” any paper
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Has the pre-determined counter reached its setting?
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Is the Emergency Stop depressed?
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Verify you are either connected to a 220V power source or to the internal power converter.
My machine stopped suddenly
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Check that the unwind is working and feeding paper to the loop sensor properly
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Check the label count in case it has reached its target setting
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If the display reads “Time Out”, you have missed a mark and will have to restart the machine
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If the paper feed motor is under undue stress for a period of time, the machine can shut down
as a safety thermal overload is activated.
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Shut the machine down and wait a couple of minutes, then re-start.
