28
Troubleshooting
Media problems
My media is moving from side to side
•
Make sure the roller collars are fitted correctly against the media,
•
Check to make sure there is not too much pressure on the laminating rollers
•
Use the minimum tension possible on your laminate roll
•
Make sure your paper clutch is clean
•
You must use the Loop roller
My media is breaking when the paper is indexing
•
Your die may be cutting through the liner
•
Is the media threaded correctly?
•
Is there adhesive build up on the guides , rollers or anvil?
•
There may be something on your anvil or under the die
My media is creasing as it enters the feed rollers
•
Make sure your printer or roll of printed media is aligned correctly with the roller collars
•
Lighten the tension on the unwind mandrel clutch.
My label waste matrix keeps breaking
•
You may be using too much tension on the waste rewind clutch
•
Are your labels cutting correctly?
•
Is there too large a gap between your labels?
•
Do you have at least 5mm of waste on each side of the media?
•
Make sure your stripping bar is clean
•
If you are using an irregular shape, you may need to remove the waste at a different angle or
position or possibly change the orientation of your cutting die to make stripping easier.
My cores are slipping on the mandrel.
•
Do not use cores with a wall thickness less than 3mm
My machine will not start when I press the start button
•
Is your Loop sensor turned on but not seeing media?
•
Has your pre-determined count been reached?
•
Try pressing the Emergency Stop and resetting the machine
•
Try turning the machine off and restarting the machine
My slitting waste keeps going into my label roll or nip roller
•
Try running the waste up into the label area of the waste matrix
•
Use the slitting waste aids to encourage the waste to fall to the floor.
•
Attach some thin copper wire to one of the steel shafts and drape the wire over the labels, to
reduce static
My lamination is bubbling or creasing as it is applied
•
You may have too little tension on your laminate roll
•
The laminating nip roller pressure may be set too lightly
•
Make sure the top and bottom laminating pinch rollers are clean and free of dirt and adhesive
My media is jumping out of the paper guides at the infeed
•
Your guides may have an adhesive build up on the inside
•
Verify the media is webbed through the media path correctly
•
Verify you are using the Loop roller
•
Your guides may be set too tightly against the media
•
Is your media a slit roll? It may be an end roll with varying roll width.
