9.1 What to do if...
Problem
Possible cause
Remedy
You cannot activate or operate the
hob.
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
Check if the hob is correctly connec‐
ted to the electrical supply. Refer to
the connection diagram.
The fuse is blown.
Make sure that the fuse is the cause
of the malfunction. If the fuse is
blown again and again, contact a
qualified electrician.
You do not set the heat setting for
60 seconds.
Activate the hob again and set the
heat setting in less than 60 seconds.
You touched 2 or more sensor fields
at the same time.
Touch only one sensor field.
Pause operates.
Refer to "Daily use".
The display does not react to the
touch.
Part of the display is covered or the
pots are placed too near to the dis‐
play.
There is some liquid or an object on
the display.
Remove the objects. Move the pots
away from the display.
Clean the display, wait until the ap‐
pliance is cold. Disconnect the hob
from the electrical supply. After 1
min, connect the hob again.
An acoustic signal sounds and the
hob deactivates.
An acoustic signal sounds when the
hob is deactivated.
You put something on one or more
sensor fields.
Remove the object from the sensor
fields.
The hob deactivates.
You put something on the sensor
field
.
Remove the object from the sensor
field.
Residual heat indicator does not
come on.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor under the hob surface is dam‐
aged.
If the zone operated sufficiently long
to be hot, speak to an Authorised
Service Centre.
After you activate Assisted Cooking,
the hob starts heating up, stops, and
then starts again.
This is a safety check to ensure that
the Food Sensor is in a pot for
which Assisted Cooking function
was activated.
It is a normal procedure, it does not
indicate any malfunction.
You cannot activate the highest heat
setting.
Another zone is already set to the
highest heat setting.
First reduce the power of the other
zone.
The sensor fields become hot.
The cookware is too large or you put
it too near to the controls.
Put large cookware on the rear
zones, if possible.
The display shows that the Food
Sensor is not found.
The position of the Food Sensor is
incorrect.
Something blocks its signal (e.g.
cutlery, a pan handle or another
pot).
Position the Food Sensor correctly.
Refer to "Hints and tips".
Remove any metal objects or other
objects that may block the signal.
The display shows the temperature
of water is higher than 100°C.
You did not calibrate the Food Sen‐
sor or you did it incorrectly.
You moved the hob to a different lo‐
cation.
Calibrate the Food Sensor again.
Refer to "Calibrating".
You may also need to check if the
calibration code is correct. Refer to
"Pairing".
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ENGLISH
Summary of Contents for IAE8488SFB
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