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Advantech DLT-V6210, Manual

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Advantech DLT-V6210 Manual Download Page 52

Malfunctions 

 

Page 52 / 61 

DLT-V6210 Manual V1.00 

© by DLoG GmbH 

14. 

Malfunctions 

Problem 

Cause / remedy 

Imprecise reaction of 

touchscreen 

 

The touchscreen of DLT-V6210 is already calibrated at the factory 
and therefore does not need to be recalibrated. 

However, some operating systems do permit recalibration of the 
touchscreen via software (Menu 

Control Panel -> Tablet PC 

Settings

). 

This resets the sensitivity of the touchscreen to an operating system 
default setting, which can result in poorer detection of taps on the 
screen. 

You can use 

Reset

 to reset the software recalibration.

 

 

 

Please contact DLoG GmbH if DLT-V6210 malfunctions. You can find the contact address in section 

Technical customer support

. 

 

 

 

 

 

 

 

Summary of Contents for DLT-V6210

Page 1: ...www advantech dlog com Advantech DLoG DLT V6210 DLT V6210 Industrial PC Manual V1 00 Manual ...

Page 2: ...and international trademarks and product names We reserve the right to modify the contents of this manual at any time and without prior notice DLoG GmbH assumes no liability for technical inaccuracies typographic errors or faults in this documentation DLoG GmbH also assumes no liability for damages caused directly or indirectly by the delivery performance or usage of this material This documentati...

Page 3: ...4 3 Securing the power supply cable to the strain relief rail 30 8 5 Connecting the USB Ethernet and COM cables 31 8 5 1 USB cable 31 8 5 2 Ethernet cable 32 8 5 3 COM cable 33 8 6 Closing off unused cable compartment openings 33 8 7 Attaching the cable cover 34 8 8 Automatic shutdown functional description 35 9 OPERATION 37 9 1 Switching DLT V6210 on off 37 9 2 Operating the touchscreen PCT 38 9 ...

Page 4: ......

Page 5: ...g instructions Skilled personnel PDF file Download Center at www advantech dlog com MDevice description Configuration tool for the DLT V6210 Skilled personnel Pay attention to these manuals because they help avoid hazards reduce repair costs and downtimes and increase the reliability and service life of DLT V6210 Keep the manuals for future use Please contact DLoG GmbH if you require additional in...

Page 6: ... if this information is not observed WARNING means that death or severe bodily injury can occur if this information is not observed CAUTION means that slight bodily injury can occur if this information is not observed Physical damage Information about physical damage is shown as follows NOTICE Physical damage Information about possible physical damage Tips for handling product and manual Tips for ...

Page 7: ... temperature The DLT V6210 Industrial PC is not approved to be used in any EX zone potential explosion hazard is not approved to be used on ships is not approved to be used in any life support system or critical safety system where system malfunction can lead to direct or indirect endangerment of human life Indented use includes the following The compliance with all safety instructions The complia...

Page 8: ...tore install perform electrical connections commission and operate this product and have the corresponding qualifications for their activities such as Training or instruction in how to switch on and off ground and label power circuits and devices or systems in accordance with the current standards for safety equipment as well as the required authorization Training or instruction in how to maintain...

Page 9: ...Functional description by DLoG GmbH DLT V6210 Manual V1 00 Page 9 61 2 4 Functional overview DLT V6210 front side DLT V6210 back side ...

Page 10: ...on Model DLT V6210 Device name 9 digit ID Identification code characters from left to right Component Explanation 9 Core processor 7 x86 Bay Trail 10 Front unit P PCAP 11 Storage L 32G MLC CFast 12 Power supply 1 12 24 48 VDC 13 OS 0 No OS 1 Win 10 7 WES7 E WES8 P Win 7 pro M WEC7 14 LTE 0 No LTE GPS 15 WIFI 0 No WIFI W WIFI 16 Revision number 0 17 RoHS appliance E RoHS Input V A Input voltage of ...

Page 11: ...age temperature 30 to 65 C Specification according to EN 60068 2 1 2 Relative humidity 10 to 90 at 25 C relative humidity Noncondensing Specification according to EN 60068 2 3 Mechanical vibration and shock resistance Class 5M3 according to EN 60721 3 5 US Highway Truck according to MIL STD 810F IP protection class IP65 3 2 Projected capacitive touchscreen PCT Technical data Type Projected capacit...

Page 12: ...ith an internal speaker as standard 2 W The system messages from the industrial PC are output via this speaker The internal speaker can be configured in the audio settings of operating system in question 3 4 Device dimensions Fig 3 1 Dimensions of DLT V6210 Front view Side view including antenna dimensions in mm ...

Page 13: ...own and cause injuries due to its weight The strain relief rail can have sharp edges and cause cutting injuries Always hold DLT V6210 by the housing with both hands Never use the antenna cap as a handle It can break due to the weight involved Do not hold DLT V6210 by the strain relief rail Use the assistance of a second person for installation work If return repacking is necessary If DLT V6210 is ...

Page 14: ...chscreen NOTICE Physical damage Damage to the touchscreen due to incorrect storage Protect touchscreen from sharp edges impacts and heavy objects If stacking do not stack higher than two devices Place devices front to front in this case The VESA mounting point on the rear side of the device can damage the touchscreen of another device Use protective material non flammable between the devices as pr...

Page 15: ...ttings menu WARNING Risk of injury and damage due to improper configuration These instructions are directed to skilled personnel Only qualified skilled personnel e g IT personnel with good knowledge of PCs operating systems and wireless networks may configure DLT V6210 If DLT V6210 is incorrectly configured the DLoG GmbH warranty for this device will be void Start MDevice Start MDevice via Start P...

Page 16: ...s Country specific regulations Example for Germany In Germany according to regulations published in the gazette 89 2003 of the RegTP regulating body for telecommunications and mail now Bundesnetzagentur Federal Network Agency for electricity gas telecommunications post and railway the maximum permissible transmitting power EIRP Equivalent Isotropically Radiated Power in the 2 4 GHz frequency band ...

Page 17: ...l devices such as pacemakers and cause them to malfunction Do not use DLT V6210 near pacemakers Always keep a distance of at least 20 cm between a pacemaker and DLT V6210 to reduce the risk of interference Before using the device please obtain information about the use of the device within certain areas e g airports hospitals etc and also about the respectively applicable regulations and obtain an...

Page 18: ...e During installation reserve sufficient space for DLT V6210 and related accessories Make sure that the user s field of vision is not restricted in a prohibited way when mounting peripheral devices Radio wave emission in the vicinity of persons To ensure that the limits set for exposure to radio waves are not exceeded Install DLT V6210 so that persons maintain a minimum distance of 20 cm to the an...

Page 19: ...not put DLT V6210 into operation if it is damaged Do not open or modify DLT V6210 Risk of injury due to weight and sharp edged parts DLT V6210 can fall down and cause injuries due to its weight The strain relief rail can have sharp edges and cause cutting injuries Always hold DLT V6210 by the housing with both hands Never use the antenna cap as a handle It can break due to the weight involved Do n...

Page 20: ...ollowing sequence for the installation 1 Determine a suitable mounting position for DLT V6210 2 Secure device mounting at the vehicle targeted object RAM Mount etc 3 Connect external accessories to DLT V6210 4 Install an easily accessible disconnecting device such as a switch close to the device 5 Connect all cables 6 Seal cable passages with cable grommets and dummy grommets 7 Close DLT V6210 wit...

Page 21: ... holes of DLT V6210 WARNING Risk of accident during vehicle operation if the mounting of the V6210 becomes loose and breaks while driving Ensure the following when attaching the mounting on the VESA mounting hole pattern Specialty mechanical knowledge is required for correct mounting Use suitable fastening materials Use suitable screws Screws that are too long can penetrate the back of the vehicle...

Page 22: ...LoG order no DL CMEMT70129800 ADLoG order no DL CMEMT70129700 Fixing plate RAM Mount VESA RAM conn arm VESA 130mm Washer spring A6 DIN128 FSt galvan Screw Cyl int hex DIN912 M6x16 V2A Washer ISO 8738 DIN 1440 A6 A2 Fixing plate RAM Mount VESA w ball 2 25 Holder VESA connect arm 215mm ball 2 25 Screw Cyl int hex DIN912 M6x16 V2A Washer ISO 8738 DIN 1440 A6 A2 Washer spring A6 DIN128 FSt galvan ...

Page 23: ...e to lack of disconnecting device The DLT V6210 industrial PC is not equipped with a switching apparatus accessible from outside to quickly disconnect the device from the power supply To enable the industrial PC to be quickly disconnected from the power supply in emergency situations Install an easily accessible disconnecting device such as an appropriate on load switch for low voltage close to th...

Page 24: ...buffers ensures that the terminal has no electrically conducting connection to the chassis If peripheral equipment such as scanners printers scales or similar which has its own power supply unit to be used you must ensure that the power supply units of these peripherals are galvanically separated from the supply of the targeted object Moreover the peripheral equipment and its cabling must be attac...

Page 25: ... required Cable sealing set scope of delivery cable cover Fig 8 2 Cable sealing set Cable grommets which openings have different sizes Dummy grommets Cable clips Mounting screws NOTICE The cable grommet must completely surround the cable The opening of the cable grommet must be slightly smaller than the cable diameter If the opening is too large or too small the sealing of the device will not be e...

Page 26: ...able grommet which diameter of middle hole can fit the cable s diameter There s opening on the cable grommet please open it and put the cable through it Place the cable grommet in the frame of the cable compartment as pictured Press the plugs of the cable grommet into the holes of the frame If there s no cable in the compartment please put dummy grommet into it Fig 8 3 Example 2 cables with cable ...

Page 27: ...ary circuit that is designed to protect the voltage from exceeding the safe value when operation runs correctly or a single error occurs The DC connecting cable must be protected by a fuse 30 AT max The ignition connecting cable must be protected by a fuse of the following type 5x20 mm T 125 mA L 250 V for example a Wickmann 195 125 mA 250 V Observe the correct voltage ranges Ensure that power sup...

Page 28: ...ovided ground bolt situated on the connector panel The other end of the yellow green power supply cable must be connected to the vehicle chassis Connect the power supply cable of DLT V6210 as directly as possible to the battery Don t connect the power supply cable of DLT V6210 to electromagnetically highly loaded power supply lines e g the engine power supply Don t connect the power supply cable o...

Page 29: ...uring the ground using ring tongue to the ground bolt Fig 8 5 Ring tongue secured to the ground bolt Secure the ring tongue of the power supply cable to the ground bolt ATTENTION To make sure the device is grounding correctly it is important to follow the correct order to put the components on the ground bolt as below from inside to outside 1 Place toothed washer first internal 2 Then put the Ring...

Page 30: ...rommet must be slightly smaller than the cable diameter Insert the cable grommet including the power supply cable into the cable pass through Place one cable clip on the power supply cable Secure the cable clip to the strain relief rail using 2 mounting screws M3x10 screws Tighten the mounting screws alternatingly ATTENTION Screw on sufficiently but make sure that the cable is not pinched or damag...

Page 31: ...start of DLT V6210 Otherwise you must ensure that the backflow from the external device to DLT V6210 cannot take place Only power up DLT V6210 when all devices are completely connected and DLT V6210 is closed correctly remember the cable cover Otherwise you may damage DLT V6210 Please observe the mounting instructions supplied with the optional accessory 8 5 1 USB cable Attach the matching cable g...

Page 32: ...han the cable diameter Insert the cable grommet including the Ethernet cable into the cable pass through Place one cable clip on the Ethernet cable Secure the cable clip to the strain relief rail using 2 mounting screws M3x10 screws Tighten the mounting screws alternatingly ATTENTION Screw on sufficiently but make sure that the cable is not pinched or damaged Fig 8 8 Ethernet cable on the connecto...

Page 33: ...Place one cable clip on the COM cable Secure the cable clip to the strain relief rail using 2 mounting screws M3x10 screws Tighten the mounting screws alternatingly ATTENTION Screw on sufficiently but make sure that the cable is not pinched or damaged Fig 8 9 COM cable on the connector panel secured to the strain relief rail 8 6 Closing off unused cable compartment openings Close off all unused ca...

Page 34: ...The protection class category of DLT V6210 is only ensured if the cable cover is properly installed Improper installation can result in liquid penetrating into DLT V6210 during operation This will cause the risk of short circuiting corrosion and wear Place the cable cover in DLT V6210 housing slot Lock the screws loosely into the holes of the cable cover Then fully tighten the screws with 3 Nm tor...

Page 35: ...rnal temperature and runs a test to confirm that the automatic shutdown function is working If the check of the environmental conditions is successful DLT V6210 starts the operating system normally Once these checks are completed DLT V6210 starts the operating system The environmental conditions OTP UTP Sensor Faulty are constantly being checked all the time The ignition status is constantly monit...

Page 36: ...here are unsaved changes In such a situation WORDPAD EXE will acknowledge the WM_QUERYENDSESSION Windows message by prompting the user to choose whether to save it or not All applications that can be terminated without user confirmation using the keyboard shortcut ALT F4 which will normally also respond correctly to the WM_QUERYENDSESSION message and therefore do not need to be hard terminated To ...

Page 37: ...witch off Switch DLT V6210 off as follows depending on the configuration Press the Power button of the activated DLT V6210 Or Disconnect the supply voltage NOTICE Devices will be hard terminated data loss possible Or Deactivate the ignition of the connected vehicle depends on the vehicle management automatic shutdown settings Time between switching off and on 10 seconds After DLT V6210 is shut dow...

Page 38: ...reen surface is not influenced by high voltages or static electricity Do not use excessive force when touching the touchscreens and do not hit or press hard If the device with the touchscreen is placed down Place a clean soft cloth underneath Salty water on the PCT touchscreen can be interpreted as a touch and lead to malfunction Operating the touchscreen with Clean dry fingers Clean dry soft glov...

Page 39: ...ply voltage green OFF Waiting for a new ignition signal or activation of the Power key after switch off no voltage supply STATIC ON Computer start up normal operational state shutdown delay time Blinking 0 2 sec on 0 8 sec off Temperature sensor faulty Blinking 0 5 sec on 0 5 sec off Ambient temperature lies beyond the permitted range Keys Power on off Display brightness up Display brightness down...

Page 40: ...e FIFO Supports EIA 232 E on external 9 pin D Sub connection ESD Level 4 protected according to EN 61000 4 2 COM1 as a voltage source The COM1 interface can optionally supply to externally connected equipment with 5 VDC The voltages are protected by internal fuses and may not exceed a continuous consumed current of 1 A at 5 V Depending on the connected devices the maximum current consumption may b...

Page 41: ...ork port Left LED Green Right LED Green Orange LED off no connection LED off no connection 10 Mbps LED on connection link LED flashing activity LED green 100 Mbps LED orange 1000 Mbps Problems with data transmission via LAN Ethernet If problems occur during data transmission over LAN Ethernet e g data is lost or not detected the cause of these problems may be the cable is too long Depending on the...

Page 42: ...he antenna cap may only remain open during the service work No objects or liquids may enter the opened DLT V6210 during this Only when the antenna cap is properly closed again may operation be resumed the protection class category is only ensured again after doing so 10 3 Opening closing the antenna cap Opening Loosen the two screws of the antenna cap using Torx screwdriver Carefully lift up the a...

Page 43: ...d by other manufacturers The symbol of the fuse is FA You will find the exact position on the sticker located on the connection plate of DLT V6210 Power supply DC power supply unit 12 24 48 VDC wide range power supply unit 12 24 48 VDC nominal Galvanically isolated Withstands bursts up to 2 kV Voltage range 9 to 60 VDC Maximum output power Vin 36 V 42 W Vin 36 V 50 4 W Nominal current 12 V 3 5 A 2...

Page 44: ...nition on means that a control signal can be routed to this connection that matches the supply voltage level The signal reference is DC 11 2 DC Power supply cable Fig 11 2 DC Power supply cable with Phoenix Combicon 3 pin WARNING Electrical shock or fire due to incorrect power supply cable Only use original Advantech DLoG power supply cables these meet the specific requirements for low temperature...

Page 45: ...Integrated power supply unit by DLoG GmbH DLT V6210 Manual V1 00 Page 45 61 Fig 11 3 DC connection cable pin assignment ...

Page 46: ...i antenna optional Fig 12 1 Integrated low profile Wi Fi antenna optional Technical data Application Wi Fi IEEE 802 11 a b g n Dual Band Diversity Number of antennas 2 Type Omnidirectional antenna Directionality Optimized for the DLT V6210 housing Frequency range Band 1 2400 to 2485 MHz Band 2 5150 to 5875 MHz Antenna gain Max 5 dBi without loss through the cable Impedance 50 Ω Polarization Vertic...

Page 47: ...s through the cable Band 2 Max 6 5 dBi without loss through the cable Impedance 50 Ω Polarization Vertical Horizontal Dimensions Ø 86 x 43 mm Ø 3 39 x 1 69 Weight 0 3 kg 0 66 lbs Connector labeling N type or TNC N jack female bottom RSMA plug for RSMA socket on the terminal Scope of delivery 3 m antenna cable Maximum transmitting power 100 mW 20 dBm 12 3 Wi Fi card optional Technical data Wi Fi PC...

Page 48: ...B keyboard can be connected to DLT V6210 Advantech DLoG offers the following keyboards and mountings Fig 12 3 SMALL keyboard SMALL keyboard Mountable Protection class IP65 Keyboard layouts German English French Fig 12 4 24 key keypad 24 key keypad Mountable Protection class IP65 Fig 12 5 Keyboard mounting examples ...

Page 49: ...nner can be powered through the interface with a voltage of 5 V Fig 12 6 Example scanner bracket 12 6 Touch stylus optional Advantech DLoG offers a touch stylus pen with associated mounting for the DLT V6210 Please contact your Advantech DLoG sales representative if needed Fig 12 7 Touch stylus example 12 7 USB recovery stick optional The optional Advantech DLoG recovery stick allows images to be ...

Page 50: ...rity of DLT V6210 system at the respective application site Regularly check whether DLT V6210 is firmly seated in the associated holder RAM mount mounting bracket and the mounting screws are not loose Also check whether the bracket is secured stably to the respective deployment location This is particularly important if DLT V6210 is installed on any vehicle Check whether all connected cables are s...

Page 51: ...ple contain ammonia Do not use any abrasive glass cleaner or cloths that could scratch the touchscreen Cleaning the housing Ensure that DLT V6210 is switched off and currentless Clean the housing with a slightly dampened cloth Do not use compressed air a high pressure cleaner or vacuum cleaner as this can damage the surface Using a high pressure cleaner poses the additional risk of water entering ...

Page 52: ...However some operating systems do permit recalibration of the touchscreen via software Menu Control Panel Tablet PC Settings This resets the sensitivity of the touchscreen to an operating system default setting which can result in poorer detection of taps on the screen You can use Reset to reset the software recalibration Please contact DLoG GmbH if DLT V6210 malfunctions You can find the contact ...

Page 53: ...nvironments e g logistics warehousing manufacturing The DLT V6210 industrial PCs are not approved for use in EX zones potential explosion hazard are not approved for use on ships are not approved for use in life support systems or critical safety systems where system malfunction can lead to the direct or indirect endangerment of human life Observe the permissible environmental conditions Observe c...

Page 54: ...ponents All components connected to the DLT V6210 as well as cable connections must meet the legal EMC requirements for compliance with the EMC legislation Screened bus LAN cables and connectors must be used 16 1 2 EMC EU DLT V6210 devices fulfill the requirements of the EU Directive 2014 30 EU Elektromagnetische Verträglichkeit Electromagnetic Compatibility ...

Page 55: ...void the user s authority to operate this equipment FCC RF Radiation Exposure Statement 1 This Transmitter must not be co located or operating in conjunction with any other antenna or transmitter 2 This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between ...

Page 56: ...antes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement Industry Canada Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard...

Page 57: ...equisiti essenziali ed agli altri principi sanciti dalla Direttiva 2014 53 EU CE Latviski Latvian Šī iekārta atbilst Direktīvas 2014 53 EU EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem Lietuvių Lithuanian Šis įrenginys tenkina 2014 53 EU EB Direktyvos esminius reikalavimus ir kitas šios direktyvos nuostatas Nederlands Dutch Dit apparaat voldoet aan de essentiele eisen en andere v...

Page 58: ...s were tested and fulfill the CE conformity requirements and carry the CE mark on the rear side of the device 16 5 Taiwan BSMI screen warning WARNING 使用過度恐傷害視力 ATTENTION NOTICE 使用 30 分鐘請休息 10 分鐘 未滿 2 歲幼兒不看螢幕 2 歲以上每天看螢幕不要超過 1 小時 17 End of life device disposal DLT V6210 devices which are defective or ready for disposal which should be considered as special waste and can be recycled They must not be ...

Page 59: ...g information ready before you call Product name Serial number Description of your peripheral attachments Description of your software operating system version application software etc A complete description of the problem The exact wording of any error messages Contact Phone 49 89 41 11 91 999 Fax 49 89 41 11 91 900 email helpdesk advantech dlog com Manufacturer address DLoG GmbH Industriestraße ...

Page 60: ...hone number E Mail Type s of unit s returned Serial number s of the unit s returned The units have not been returned as they are currently being used However the following parts are missing Unit was already damaged on delivery please enclose a copy of the delivery note Delivery was incomplete Missing parts The following error occurs when operating the unit Separate error report is enclosed ...

Page 61: ...anel secured to the strain relief rail 33 Fig 8 10 Unused cable outlets sealed off with dummy grommet 33 Fig 8 11 Cable cover closed and screwed together 34 Fig 9 1 Power button 37 Fig 9 2 Operating elements Front keys and LED 39 Fig 10 1 Connectors under the cable cover 40 Fig 10 2 Graphical detail view connectors under the cable cover 40 Fig 10 3 RJ45 network port 41 Fig 10 4 Antenna cap opened ...

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