1. PAPER JAM
1. Improperly formatted label.
1. Shut off printer for 5 seconds,
turn on again, reformat and reload
label
2. RIBBON ERROR
1. The ribbon has run out.
2. Ribbon improperly threaded.
3. IR comp board.
1. Replace ribbon.
2. Check threading. (see Fig. 2-3)
3. Set potentiometers to 13 Hz.
3. HEAD OPEN
Feed or printing has been
attempted while the print head is
raised.
Connect / check air and press restart.
4. REWIND FULL
Too much ribbon wound on the
take-up spool.
Remove used ribbon and rethread
ribbon.
5. EXCESS HEAD
TEMP.
The print head is set too hot.
Turn the power off and decrease the
print head temperature in
Labelview.
6. RIBBON ERROR
There is a fault with the ribbon
sensor.
1. Wrong type of ribbon installed.
2. Display settings are incorrect -
contact APPI.
7. FLASH WRITE
ERROR
An error has occurred when
loading data onto a flash
memory card.
1. Turn the power off, remove and
re-insert the flash memory card.
2. Use another card.
8. FORMAT ERROR
An error has occurred while
formatting a flash memory card.
1. Turn the power off, remove and
reinsert the flash memory card.
2. Use another card.
9. FLASH CARD FULL No more data can be saved in
the flash memory card.
1. Replace the card with a new one.
2. Resend from the beginning of the
unfinished data. Note: Max
capacity of the card is 1MB.
10. COMMS ERROR
A communication error has
occurred with the host.
1. Turn the power off then on again
or press the RESTART key.
2. Check the program data. Call an
APPI technician if necessary.
11. COM. ERROR after
download
1. Bad rate on Computer is set
incorrect.
2. Board #2 dip switch set incorrect.
3. Defective comport on computer,
change to a different comport.
12. PRINTER FAULT
1. Printer head goes down and
comes up but does not print.
Still has labels loaded. When
this happens sometimes it does
signal bagger and sometimes it
doesn’t.
Replace IF board after checking
head down sensor adjustment.
13. Other Error Messages
Hardware or Software Trouble
1. Turn the power off, then on
again.
2. Check software and reload label.
3. Check wiring connections.
4. Contact an APPI technician.
14. “DIVIDE ERROR”
Bad CPU board. Replace CPU
Board.
Summary of Contents for Ti-1000
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Page 64: ...7 3 Trouble Shooting Checklist Error Messages Error Message Possible Cause Action ...
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