ADEMCO 8132 Installation And Setup Download | Manualshive

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8-1

S E C T I O N 8

Troubleshooting

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

In This Section

♦

Troubleshooting

♦

Diagnostics

♦

Symphony/Symphony-i LED Operation

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

Troubleshooting

For troubleshooting procedures, refer to the Control Panel Installation Guide.

Diagnostics

About Diagnostics

A series of diagnostic and calibration tests is provided that allows verification of correct
operation of Symphony/Symphony-i and its connections to the security system and the
Internet. There are a total of six diagnostic tests and one calibration procedure.

How to Access the Diagnostics

To access diagnostics, do the following:

SCREEN ACTION

1. From the "Home" screen, press the
SECURITY button. The "Arming" screen is
displayed.

2. From the " Arming" screen press the MORE
CHOICES button. The "More Choices" screen
is displayed.

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Summary of Contents for 8132

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Page 2: ......

Page 3: ...Vista 128BP Vista 128FBP or equivalent 4 5 How to Access the Central Station Screen 4 10 How to Change the Address on Additional Symphony Symphony i Units 4 10 How to Select System Options 4 13 How t...

Page 4: ...ime Clock Test 8 6 Audio Test 8 7 LED Test 8 8 Keypad Test 8 9 Touch Screen Calibration 8 10 Symphony Symphony i LED Operation 8 14 LEDs During Normal Idle State 8 14 LEDs During Software Downloading...

Page 5: ...ick and easy security system operation Control of the home environment including the heating and air conditioning system lights garage door etc Internet alarm reporting this feature is only included w...

Page 6: ...stallation and Setup Guide 1 2 Internet Accessibility Selections can be customized for each family member Typical selections include Event Reminders Stock Quotes Sports Scores Weather News Services E...

Page 7: ...m of Symphony Symphony i with the blade of a screwdriver while pulling the case back and case front apart 2 Locate the case back over the mounting surface such that the opening in the case back is ali...

Page 8: ...the header arms in the down position 9 pin connector shown see Figure 2 When all wires are secured mount the header on Symphony Symphony i by snapping into place 2 Unshielded 4 conductor cable is rec...

Page 9: ...n 1 12VDC terminal of Symphony Symphony i red wire 2 Connect the terminal of the supplementary power supply and the Gnd terminal of the control panel to header position 3 Gnd terminal of Symphony Symp...

Page 10: ...Symphony Symphony i Installation and Setup Guide 2 4 Use a standard RJ31X phone jack CA38A in Canada and direct connect cord and wire as shown in the System Interconnection Diagram supplied...

Page 11: ...l it is recommended that in most installations Symphony Symphony i be connected through a Firewall Router device which will enable the device to be connected to the home network without altering the c...

Page 12: ...n technology Speeds can be boosted to 36 Mbps using 256 QAM Upstream channels may deliver 500 kbps to 10 Mbps from homes using 16QAM or QPSK quadrature phase shift key modulation techniques depending...

Page 13: ...eed ranges and capabilities The minimum configuration provides 1 5 or 2 0 Mbps downstream and a 16 kbps duplex channel others provide rates of 6 1 Mbps and 64 kbps duplex Products with downstream rate...

Page 14: ...Symphony Symphony i Installation and Setup Guide 3 4...

Page 15: ...ion Power Up Symphony Symphony i When initially powered the screen displays the boot sequence as it is performed After it is determined what services are available the screen displays the Touch Screen...

Page 16: ...s the center of the square If touch screen calibration was successful CALIBRATION SUCCESSFUL is displayed momentarily You are then returned automatically to boot screen If touch screen calibration was...

Page 17: ...required for code update Set the account number as follows SCREEN ACTION 1 Press the box next to the Master Central Station ID The Enter Data keyboard is displayed NOTE The Central Station IDs are pro...

Page 18: ...s the OK button You are returned to the Set Account window with the Master Central Station ID displayed 5 Repeat steps 1 through 4 for the Secondary Central Station ID and Subscriber ID boxes When the...

Page 19: ...cessary to assign a different ECP address to each unit On residential control panels Vista 20PS or equivalent two units may be used addresses 1 and 2 These are automatically enabled in the control pan...

Page 20: ...MORE CHOICES button The More Choices screen is displayed 3 Press the CONSOLE MODE button The Keypad screen appears 4 Enter the Data Field Programming Mode by entering the 4 digit installer code 8 000...

Page 21: ...ECP address to match the address you will set the additional unit for 01 06 The address identifies the Symphony Symphony i to the control NOTE Device Address 01 is defaulted for an AUI Symphony Symph...

Page 22: ...de beeps This helps prevent unwanted sounds from disturbing users in certain areas of the premises Enter a number 0 3 for the keypad sounding suppression options desired for the keypad as follows 0 no...

Page 23: ...mmed to enable another ECP device When Finished enter 00 then The QUIT MENU MODE screen is displayed 15 Enter 1 The Program Mode screen is displayed 16 From this screen you can enter 99 to return to t...

Page 24: ...rol panel If this is a first time power up of the unit follow the initialization procedure in Section 4 Otherwise access the Central Station screen then follow the procedure to change the address on t...

Page 25: ...ss the ADVANCED SETUP button The Enter Authorized Code authorization screen is displayed 5 Enter your 4 digit Installer code The Advanced Setup menu screen is displayed 6 Press the Central Station but...

Page 26: ...ss 2 The available ECP addresses are 1 6 for commercial controls e g Vista 128BP and 1 2 for residential controls e g Vista 20PS Select the ECP address for this Symphony Symphony i using the Up Dn arr...

Page 27: ...selecting Lighting and or Internet 2 Select the options that the system will have For example select Lighting if the system will have the lighting function installed Select all none or any combination...

Page 28: ...button A Night Setup pop up window is displayed with options for selecting Away Stay Instant and Maximum 2 Select the arming mode that will be activated by pressing the NIGHT button on the Arming scre...

Page 29: ...i is defaulted to the Ethernet connection with DHCP also selected If you have selected another network connection option set the network connectivity as follows SCREEN ACTION 1 From the Home screen p...

Page 30: ...aller code The Advanced Setup menu screen is displayed 6 Press the Network Setup button The Network Setup screen is displayed 7 If you are using a dial up modem press the circle next to Dial up The Di...

Page 31: ...r Ethernet screen whichever is appropriate is again displayed NOTE If you are using Dial up and are connecting to a PABX line go to step 10 If not perform step 12 Refer to the About Using a PABX Line...

Page 32: ...Login Information screen Press the Save button The configuration is saved and the Save button changes to Save Done Restart the system How to Setup AlarmNet i Connectivity AlarmNet i is an available o...

Page 33: ...tton The More Choices screen is displayed 3 Press the SETUP button The Setup screen is displayed 4 Press the ADVANCED SETUP button The Enter Authorized Code authorization screen is displayed 5 Enter y...

Page 34: ...et i setup screen is displayed 8 Check the doughnut to enable AlarmNet i Press Account tab to continue 9 AlarmNet i uses the Symphony Symphony i Master Account as the default AlarmNet account To enter...

Page 35: ...en neither device can communicate UL For UL installations dual reporting is required e g Internet with dialer backup Press Options tab to continue 11 Old Alarm Time sets how long an undeliverable alar...

Page 36: ...o complete the registration process Registration complete Symphony Symphony i Setup Setup allows you to adjust the touch screen contrast and or adjust the Symphony Symphony i speaker volume You may al...

Page 37: ...ACTION 2 Press the MORE CHOICES button The More Choices screen is displayed 3 Press the SETUP button on the More Choices screen The Setup screen is displayed 4 Adjust the touch screen options as desc...

Page 38: ...ion is to be made press the back icon at the upper right hand corner of the Setup screen to return to the previous screen or press the home icon in the upper left hand corner of the Setup screen to re...

Page 39: ...ime has expired unless you select never To select the time after which the screen will go blank do the following SCREEN ACTION 1 Press the Blank Display After arrow button A pull down menu displaying...

Page 40: ...r Back icon A Settings Changed pop up window is displayed stating Keypad Profile Saving Profile Please Wait When the Root Update is complete Symphony Symphony i goes to the Home screen or More Choices...

Page 41: ...l every hour This 1 hour timer starts on Symphony Symphony i power up If Adjust for DST Daylight Savings Time is selected Symphony Symphony i will adjust for Daylight Savings time When selected the ne...

Page 42: ...Symphony Symphony i Installation and Setup Guide 4 28...

Page 43: ...rol then identifies validates and forwards the message to the appropriate central station center The AlarmNet i feature is provided automatically with the purchase of a Symphony i If a standard Sympho...

Page 44: ...the Home screen The Arming screen is displayed 2 Press the MORE CHOICES button The More Choices screen is displayed 3 Press the CONSOLE MODE button The keypad screen appears 4 Enter the Data Field Pr...

Page 45: ...PROG screen 6 Press 1 to enter Zone Programming mode press to display previous screen 7 Press 0 to skip confirmation or press 1 to confirm a previously programmed zone 8 The AlarmNet i supervisory zo...

Page 46: ...or change it if necessary We recommend using Zone Type 5 Trouble by Day Alarm by Night or Zone Type 19 24 HR Trouble Press to continue 11 Enter the report code The report code consists of 2 hexadecim...

Page 47: ...SCREEN ACTION 13 Press 1 to enter DEVICE PROGRAMMING 14 Enter LRR ECP address 03 15 Select Long Range Radio DEVICE TYPE 6 by entering 06 16 Press 0 to advance to the next screen NOTE The radio program...

Page 48: ...17 Press 00 to quit device programming 18 Press 1 to quit menu mode 19 Press 99 to exit programming mode Panel programming complete The Symphony Symphony i screen will briefly display a reset message...

Page 49: ...and all of the following systems Fire Burglary Internet Users for the systems are programmed in a central user setup location that provides the specific questions for the user pertaining to each syst...

Page 50: ...2 SCREEN ACTION 2 Press the MORE CHOICES button The More Choices screen is displayed 3 Press the SETUP button on the More Choices screen The Setup screen is displayed 4 Press the USER SETUP button on...

Page 51: ...ization screen is displayed with the instructions Enter Authorized Code 2 Enter your Installer code The User Options screen is displayed 3 Press the box next to Enter User Name The Enter Data keyboard...

Page 52: ...losing reports for this user enter the 3 digit User Number to identify the user If assigning this user to wireless key enter one of the zone numbers of the keyfob the wireless key must be programmed f...

Page 53: ...he box next to Enable User for Web Access until a check appears You may also select the Auto Switch to WEB on Disarm option at this time Press the Save button The system will save the configuration Wh...

Page 54: ...er edit a user or delete a user 1 To delete a user touch the circle next to the user to be deleted and press the DELETE USER button The User Authorization screen is displayed with the instructions Ent...

Page 55: ...le next to the user to be edited and press the EDIT USER button The User Authorization screen is displayed with the instructions Enter Authorized Code 2 Enter your Installer code The User Options scre...

Page 56: ...Symphony Symphony i Installation and Setup Guide 6 8...

Page 57: ...Symphony i is maintenance free How to Clean Symphony Symphony i IMPORTANT Do not use an abrasive cleaning agent or abrasive cloth when cleaning Symphony Symphony i or damage to the touch screen may oc...

Page 58: ...oft cloth DO NOT use any liquids sprays or ammonia based cleansers Press CONTINUE to disable touchscreen When the Continue button is pressed the Touch Screen Disabled for 30 Seconds During these 30 se...

Page 59: ...ectrical equipment Do not slam sensor protected doors or windows Keep dust from accumulating on the keypad and all protective sensors particularly on motion sensors and smoke detectors The keypad and...

Page 60: ...Symphony Symphony i Installation and Setup Guide 7 4...

Page 61: ...tests is provided that allows verification of correct operation of Symphony Symphony i and its connections to the security system and the Internet There are a total of six diagnostic tests and one ca...

Page 62: ...Setup screen is displayed 4 Press the Advanced Setup button on the Setup screen The Enter Authorized Code authorization screen is displayed 5 Enter your 4 digit Installer code The Advanced Setup menu...

Page 63: ...r right corner of the Diagnostics screen to return to the previous screen or the home button icon in the upper left hand corner of the Diagnostics screen to return to your home page Once the Diagnosti...

Page 64: ...in the Confirmation Window the question Is Screen Background Blue is displayed 4 When you press the Yes or No button accordingly the Color Bar Pop Up Confirmation Window is displayed in the center of...

Page 65: ...he Diagnostics screen is displayed with the LCD Display Test results Passed or Failed shown in the test status column NOTE If the response was no the No button is pressed to any question of this test...

Page 66: ...t as follows SCREEN ACTION When you press the Test button associated with the Real Time Clock Test Testing is displayed in the test status column on the Diagnostics screen At the conclusion of the tes...

Page 67: ...nd from the speaker At the conclusion of the test a pop up Confirmation Window is displayed in the center of the Diagnostics screen Within the Confirmation Window the question Did you hear Beep is dis...

Page 68: ...y left to right amber red green green 5 times At the conclusion of the test a pop up Confirmation Window is displayed in the center of the Diagnostics screen 2 Within the Confirmation Window the quest...

Page 69: ...Within this screen you are asked to Press all keys one by one in the following order 2 On the Keypad not the touch screen press A 1 2 3 B 4 5 6 C 7 8 9 D 0 then press the Done button on the Keypad Te...

Page 70: ...stem then automatically returns to the Diagnostics screen If the keypad is not functioning correctly or the keys were pressed out of order a red FAILED message is displayed in the center of the Keypad...

Page 71: ...re Choices screen is displayed 3 Press the SETUP button on the More Choices screen The Setup screen is displayed 4 Press the Advanced Setup button on the Setup screen The Enter Authorized Code authori...

Page 72: ...he Calibrate button is pressed the Touch Screen Calibration screen is displayed 8 Within the Touch Screen Calibration screen you are asked to Touch the center of the square displayed in the corner Pre...

Page 73: ...SUCCESSFUL is displayed momentarily You are then returned automatically to the Diagnostics screen If touch screen calibration was not successful Calibration Unsuccessful is displayed momentarily You a...

Page 74: ...e states are Normal idle Software download Software download Failure Modes Each LED can have four different status indications ON OFF FAST BLINK and SLOW BLINK All LEDs do not use all of the above sta...

Page 75: ...AGE ON Erasing application code SLOW BLINK Downloading application code VERY SLOW BLINK Verifying CRC after successful code download LED Operation When Software Download Fails There are the following...

Page 76: ...Symphony Symphony i Installation and Setup Guide 8 16...

Page 77: ...D off Sound off Active LCD on Sound off Alarm LCD off Sound on Alarm LCD on Sound on 150mA 350mA 200mA maximum 400mA maximum 8132 MECHANICAL Dimensions Width 8 inches Height 5 inches Depth 1 inches EL...

Page 78: ...Symphony Symphony i Installation and Setup Guide 9 2...

Page 79: ...arts separated by periods sometimes called a dotted quad for example 204 17 29 11 assigned to every computer workstation connected to the Internet IP numbers can be static assigned and unchanging or d...

Page 80: ...Symphony Symphony i Installation and Setup Guide 10 2...

Page 81: ...power supply suited for the application Summary of Connections Using 6 Pin Connector MODEL 81XX SUMMARY OF CONNECTIONS USER INTERFACE CONTROL TERMINAL STRIP SUPPLEMENTARY POWER SUPPLY 485 VIDEO IF US...

Page 82: ...NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER EVEN I...

Page 83: ...NOTES...

Page 84: ...NOTES...

Page 85: ...NOTES...

Page 86: ...NOTES...

Page 87: ......

Page 88: ...165 Eileen Way Syosset NY 11791 Copyright 2002 Pittway Corporation 9 l K5762V6 12 02...

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