Adaptec Snap Server 700i Series, User Manual

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Troubleshooting Questions and Answers
Chapter 12 Solving Problems 141
Why did all the other disk drives in my pool disappear when I only removed
one disk drive?
If your IP SAN includes multiple iSCSI Storage Appliances, all remaining disk
drives in a pool may disappear from the Adaptec Storage Manager GUI and the CLI
device list if you remove a disk drive from the pool. Refresh the GUI and the CLI
device list by shutting down and restarting the iSCSI Storage Appliance.
Why don’t the configuration changes I made using the CLI appear in Adaptec
Storage Manager?
If you are using the CLI and Adaptec Storage Manager concurrently, changes made
in the CLI may not appear in the Adaptec Storage Manager GUI immediately. Press
F5
to refresh the window.
Why can’t my system connect to the VDS Provider?
At this time, Adaptec Storage Manager does not support Internet Protocol Version 6
(IPv6).
Follow the instructions for your OS to work around this issue:
• For Windows XP (Service Packs installed) or Windows Server 2003, see
• For Windows XP (No Service Pack Installed)
• For Windows Vista
Windows XP (Service Packs Installed) or Windows Server 2003
1
Log on to the system with a user account that has privileges to change network
configuration.
2
In the
Control Panel
, double-click
Network Connections
.
3
Right-click any local area connection, and then click
Properties
.
4
Select
Microsoft TCP/IP version 6
( Windows XP with SP2 or Windows Server 2003 ).
or
Select
Microsoft IPv6 Developer Edition
( Windows XP with SP1 ) .
5
Click
Uninstall
.
6
When prompted to confirm the removal of the Microsoft IPv6 Developer Edition
or Microsoft TCP/IP version 6 protocol, click
OK
.