Actidata actiLib Autoloader 4U, User'S And Service Manual

Page: 73 / 103

actiLib Library 4U
– User and Service Guide
Page 73 of 103
Media
Cleaning or data cartridge
incompatible with drive. Make sure you are using data and cleaning cartridges that are
compatible with the drive and model of your Library. The Library
automatically unloads incompatible cartridges, the Media Attention LED
flashes, and an exclamation mark (!) is displayed in the inventory
display for the indicated slot number.
Export the media in order to clean the state.
Cannot write to or read
from tape.

Make sure that the cartridge is write enabled (move the
write-protect switch to the enabled position).

Make sure you have the appropriate data cartridge for your
Library model.

Make sure you are using an Ultrium cartridge that has not
been degaussed. Do not degauss Ultrium cartridges.

Make sure that the cartridge has not been exposed to harsh
environmental or electrical conditions and is not physically
damaged in any way.

Many backup applications do not read or write to cartridges
that were created using a different backup application. In
this case, you may have to perform an erase, format, or
label operation on the cartridge.

Make sure you understand any data protection or overwrite
protection schemes that your backup application may be
using, which could prevent you from writing to a given
cartridge.

Retry the operation with a different, known good tape.
 Clean the tape drive. See „Cleaning the tape drive” on page
69.
Cleaning
Cannot load the cleaning
cartridge

Make sure you are using an Ultrium universal cleaning
cartridge. (
See “Cleaning the tape drive” on page 69.)

Contact your service representative.
Errors Displayed on Operator Control Panel
“!” in Library operator panel
inventory display
See
”Operator control panel (OCP) overview” on page 54 for more
information.
There is an error code on
the LCD Look up the error code, try to resolve the failure, and power cycle (see
”Tape Library error codes” on page 79).