Actel ProASIC3/E, User Manual, Page: 101 / 106

Fusion Starter Kit User’s Guide 101
D
Product Support
Actel backs its products with various support services including Customer Service, a Customer Technical Support
Center, a web site, an FTP site, electronic mail, and worldwide sales offices. This appendix contains information about
contacting Actel and using these support services.
Customer Service
Contact Customer Service for non-technical product support, such as product pricing, product upgrades, update
information, order status, and authorization.
From Northeast and North Central U.S.A., call 650.318.4480
From Southeast and Southwest U.S.A., call 650. 318.4480
From South Central U.S.A., call 650.318.4434
From Northwest U.S.A., call 650.318.4434
From Canada, call 650.318.4480
From Europe, call 650.318.4252 or +44 (0) 1276 401 500
From Japan, call 650.318.4743
From the rest of the world, call 650.318.4743
Fax, from anywhere in the world 650.318.8044
Actel Customer Technical Support Center
Actel staffs its Customer Technical Support Center with highly skilled engineers who can help answer your hardware,
software, and design questions. The Customer Technical Support Center spends a great deal of time creating application
notes and answers to FAQs. So, before you contact us, please visit our online resources. It is very likely we have already
answered your questions.
Actel Technical Support
Visit the Actel Customer Support website ( www.actel.com/custsup/search.html ) for more information and support.
Many answers available on the searchable web resource include diagrams, illustrations, and links to other resources on
the Actel web site.
Website
You can browse a variety of technical and non-technical information on Actel’s home page , at www.actel.com .
Contacting the Customer Technical Support Center
Highly skilled engineers staff the Technical Support Center from 7:00
A
.
M
. to 6:00
P
.
M
., Pacific Time, Monday through
Friday. Several ways of contacting the Center follow:
Email
You can communicate your technical questions to our email address and receive answers back by email, fax, or phone.
Also, if you have design problems, you can email your design files to receive assistance. We constantly monitor the email
account throughout the day. When sending your request to us, please be sure to include your full name, company name,
and your contact information for efficient processing of your request.
The technical support email address is tech@actel.com .