IP482 Industrial I/O Pack User’s Manual Counter Timer Module
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Acromag, Inc. Tel:248-295-0310 Fax:248-624-9234 Email:[email protected] http://www.acromag.com
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Surface-Mounted Technology (SMT) boards are generally difficult to
repair. It is highly recommended that a non-functioning board be returned to
Acromag for repair. The board can be easily damaged unless special SMT
repair and service tools are used. Further, Acromag has automated test
equipment that thoroughly checks the performance of each board. When a
board is first produced and when any repair is made, it is tested, placed in a
burn-in room at elevated temperature, and retested before shipment.
Please refer to Acromag's Service Policy Bulletin or contact Acromag for
complete details on how to obtain parts and repair.
Before beginning repair, be sure that all of the procedures in Section 2,
Preparation For Use, have been followed. Also, refer to the documentation
of your carrier/CPU board to verify that it is correctly configured.
Replacement of the module with one that is known to work correctly is a
good technique to isolate a faulty module.
Acromag’s Applications Engineers can provide further technical
assistance if required. When needed, complete repair services are also
available from Acromag.
If you continue to have problems, your next step should be to visit the
Acromag worldwide web site at
http://www.acromag.com
. Our web site
contains the most up-to-date product and software information.
Go to the “Support” tab to access:
Application Notes
Frequently Asked Questions (FAQ’s)
Product Knowledge Base
Tutorials
Software Updates/Drivers
An email question can also be submitted from within the Knowledge Base of
directly from the “Contact Us” tab.
Acromag’s application engineers can also be contacted directly for
technical assistance via telephone or FAX through the numbers listed at the
bottom of this page. If needed, complete repair services are also available.
5.0 SERVICE AND
REPAIR
SERVICE AND REPAIR
ASSISTANCE
PRELIMINARY
SERVICE PROCEDURE
CAUTION:
POWER MUST
BE TURNED OFF
BEFORE REMOVING OR
INSERTING BOARDS
WHERE TO GET HELP
www.acromag.com