OMNISTIM
®
500A USER MANUAL
41
COPYRIGHT 2001 - 2007, ACCELERATED CARE PLUS CORP., ALL RIGHTS RESERVED
CONFIDENTIAL AND PROPRIETARY
TROUBLESHOOTING
The following table lists machine problem symptoms and possible areas to check for the problem causes. If these
suggested measures do not correct the machine malfunction, call your ACP customer service representative.
PROBLEM
CAUSE
REMEDY
Unit will not power on
(under battery use)
•
No batteries
•
Low batteries
•
Install batteries
•
Charge or replace batteries
•
Verify type and settings of batteries
•
Inspect battery contacts and setting per
procedure below
Unit will not power on
(under line power use)
•
Power Supply not plugged in to the
unit of AC outlet
•
Power Supply not operational
•
Verify Power Supply is connected as appropriate
•
Verify AC outlet is functional
•
Verify power plug used is appropriate and
undamaged (see figure 2 below)
•
Inspect Power Supply operation per
procedure below
Display shows “LOW BATTERY”
warning
•
Batteries charge is too low
•
Recharge batteries for future use
Unit will not start
•
No program selected
•
Select MODALITY/PROGRAM
Cannot set carrier frequency
•
Treatment in progress
•
Stop treatment, adjust, and restart
Patient feels surging or spiking
sensation
•
Absent, inadequate, or improper
conductive medium interface
•
Lead wire(s): short or breakage
•
Non-conductive or poorly conductive
electrodes
•
Replace with correct and adequate
conductive medium
•
Test lead wire(s) and replace if necessary
•
Remove electrode(s) and replace if necessary
Patient cannot detect output
•
Failure of lead wire(s), electrode(s), or
conductive medium interface
•
Absent or dimished sensation at
stimulation site
•
Failure of
OMNISTIM
®
500
•
Use
OMNISTIM
®
Output Tester to determine
if unit has failed or is operating incorrectly.
Plug the Output Tester into the Adapter.
Turn on the
OMNISTIM
®. Increase output
intensity. If LED illuminates properly, test
lead wire(s) and electrode(s) and replace if
necessary (see figure 1 below). If LED is not
illuminated, contact ACP at (800) 350-1100
about replacing the unit.
•
Change electrode location. Perform sensory
testing of the skin under the electrode site.
Figure 1
Figure 2
NOTE
:
When using the OMNISTIM
®
Output Tester, increase unit output intensity to 40 mA or higher in order to
significantly illuminate the LED. Also, view the LED located at the end of the output tester directly. If viewed at an
angle, the LED may be too dim to notice that it is illuminated.
Adapter
LED
Output Tester
“HOSPITAL
GRADE”
marking on the
power plug
