Acme Packet Net-Net 6300 Hardware Installation Manual Download Page 87

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MAINTENANCE INTRODUCTION

Version 1.0

Acme Packet, Inc. Technical Publications

Pull the NIU out of the Net-Net 6300 by holding each side of the NIUs front
panel.

Place the NIU in an antistatic bag while it remains outside of the Net-Net 6300.
Move the NIU to an ESD safe location.

NIU Replacement

To install an NIU in the Net-Net 6300:

Locate the NIU that is going to be installed.

Summary of Contents for Net-Net 6300

Page 1: ...em Hardware Installation Guide Release Version 1 0 Acme Packet 100 Crosby Drive Bedford MA 01730 USA t 781 328 4400 f 781 425 5077 http www acmepacket com Last Updated Aug 16 2013 Document Number 400...

Page 2: ...ges of any kind arising in any way in connection with the Acme Packet software or hardware third party software or hardware or the documentation Some jurisdictions do not allow the exclusion or limita...

Page 3: ...els 12 Network Interface Unit 14 Power Components 20 Cooling Components 22 Net Net 6300 Hardware Architecture 23 2 Graphic Display 23 Graphic Display 23 Display Modes 23 Graphic Display Menus 24 Graph...

Page 4: ...tem Shut Down 65 Rebooting Resetting and Power Cycling 66 Standby Mode for HA Nodes 68 Chassis Removal 71 ESD 72 Power Supply Removal and Replacement 73 Fan and Filter Maintenance 78 NIU Removal and R...

Page 5: ...ns 101 Electrical Specifications 102 Environmental Specifications 102 Connector Specifications 103 Optical Transceiver Interface Module Specification 103 Regulatory Specifications and Certifications 1...

Page 6: ...vi Net Net 6300 System Hardware Installation Guide Version 1 0...

Page 7: ...nce of the Net Net 6300 Only experienced and authorized personnel should perform installation configuration and maintenance tasks Who is Acme Packet Acme Packet enables service providers to deliver tr...

Page 8: ...tact Us Acme Packet 100 Crosby Drive Bedford MA 01730 USA t 781 328 4400 f 781 425 5077 http www acmepacket com Revision History This section contains a revision history for this document Date Revisio...

Page 9: ...ABOUT THIS GUIDE Version 1 0 Acme Packet Inc Technical Publications ix...

Page 10: ...x Net Net 6300 Hardware Installation Guide Version 1 0 ABOUT THIS GUIDE...

Page 11: ...are adjustable for equipment racks from 22 28 inches in depth Slide extenders are also included with the Net Net 6300 for installations requiring up to an extra 4 10 16 cm of depth Equipment Rack Inst...

Page 12: ...king mechanism in place on both sides of the Net Net 6300 These slides are reversible and can be used on either side of the system chassis The following image is a chassis section slide The stationary...

Page 13: ...e with locking mechanism with the rear rack rail mounting point on the left The following image shows a slide rail with locking mechanism highlighted Press down on the latch wile sliding the slide rai...

Page 14: ...handles both the management and signal processing within the system The CPU interacts with the Network Processor NP to perform call and media control System Control Panels This section describes the...

Page 15: ...LED on the front control panel indicates if any alarms are active on the Net Net 6300 The LED can be three different colors to indicate the severity of the alarms Unlit system is fully functional wit...

Page 16: ...er that prevents excess dust and contaminants from entering the system Rear Panel Power Supplies and the NIU cards are located in the rear of the chassis Network Interface Unit The Net Net 6300 three...

Page 17: ...below Network Interface Card Without powering down the Net Net 6300 you can exchange an NIU for the same type of card by removing and replacing it Upon NIU removal the Net Net 6300 enters an Out of S...

Page 18: ...vailable via the ACLI Performing in lab system maintenance The Console port is located in the rear left side of the chassis Console Port Pin out Net Net 6300 System console port is accessed through th...

Page 19: ...Panel section to see the location of the alarm port Alarm Port Pin out The following table lists the pin assignments for the alarm port using an RJ45 connector Network Management Ports The Net Net 630...

Page 20: ...k partner device and the Net Net SBC Activity LED The activity LED is located to the top right side of the Ethernet port It illuminates green when an Ethernet connection has either transmit or receive...

Page 21: ...t you use shielded CAT5e or CAT6 Ethernet cables with RJ45 plugs for connecting to the rear panel Net Net 6300 Ethernet interfaces These Ethernet interfaces have a distance limitation of 328 feet 100...

Page 22: ...nts There are no ON OFF switches on the AC or DC power supplies Power supplies are accessed from the rear panel of the system chassis The right power supply is designated as power supply A and the lef...

Page 23: ...C 320 C14 receptacle on the power supply There is no ON OFF switch with these power supplies DC Power The Net Net 6300 can be powered by central office 48 VDC operations with a DC DC supply You insert...

Page 24: ...Fan s 1 Fan Filter Fan The Net Net 6300 chassis pulls cool ambient air into its chassis through intake fans and is exhausted through perforated air outlets located along the rear of the chassis To av...

Page 25: ...management components to deliver the necessary platform for delivering security and scalable media processing The Network Processing nP subsystem is comprised of the network processors traffic managem...

Page 26: ...24 Net Net 6300 Hardware Installation Guide Version 1 0 COMPONENT OVERVIEW...

Page 27: ...are used to scroll through display menus and select the information to view on the graphic display The following table lists the function of each graphic display button Display Modes The Net Net 6300...

Page 28: ...For example if there are two link alarms present on the Net Net 6300 the display appears like this 2 LINK ALARMS If the graphic display indicates an alarm condition you can use the ACLI display alarm...

Page 29: ...displaying a menu option or submenu information without any user input the system automatically returns to the base display during normal operating conditions or to the alarm display during an alarm c...

Page 30: ...esh the display 6 Press the Up or Down button to scroll to the RETURN selection 7 Press the Enter button to return to the Top Menu BOOT PARAMS The BOOT PARAMS display allows you to view the same infor...

Page 31: ...o update its display 5 Press the Up or Down button to scroll to the RETURN selection 6 Press the Enter button to return to the Top Menu ACTIVITY The ACTIVITY display allows you to scroll through curre...

Page 32: ...00 100 100 100 Screen 3 System voltages VOLTAGES V 1 099 1 186 1 488 1 790 2 458 3 278 4 982 To exit the ENVIRONMENT menu in the graphic display 1 From the top menu of the graphic display press the En...

Page 33: ...vice Net Net 6300 NET NET SESSION DIRECTOR O S Becoming Standby State Displays The following example shows the output in the graphic display window of a becoming standby Net Net 6300 NET NET SESSION D...

Page 34: ...30 Net Net 6300 Hardware Installation Guide Version 1 0 GRAPHIC DISPLAY...

Page 35: ...re Shielded Ethernet CAT5e or CAT6 RJ45 cables Recommended Tools and Parts We recommend that you have the following parts on hand Cable labels UPS for AC installations ESD wrist heal straps ESD safe l...

Page 36: ...stallation Caution The Net Net 6300 shall only be installed in a restricted access location The Net Net 6300 must have access to reliable power and cooling When choosing a location for your Net Net 63...

Page 37: ...s defined by the FAST Ethernet standard IEEE 802 3 Use the contents of the Slide extender kit for cabinet style 4 post equipment racks that range in depth from 28 32 Other Safety Guidelines When prepa...

Page 38: ...are damaged in any way 2 Open the exterior box 3 Unpack the contents of the Net Net 6300 shipment 4 Locate the packing list that comes with the Net Net 6300 shipment located outside of shipment box 1...

Page 39: ...ing ears 1x shipped for use with mounting slides right Stationary slide assembly with locking mechanism as shipped with chassis slide inserted into stationary slide 2 x shipped Stationary Slide with l...

Page 40: ...are Installation Guide Version 1 0 SYSTEM INSTALLATION Nut Bar 4 x shipped Mounting Spacer 2 x shipped Phillips Screw 10 32 x 5 8 8 x shipped Phillips Screw 6 32 x 5 16 6 x shipped Flat Head Screw 10...

Page 41: ...in place with two thumb screws and 4 rack screws Installing the Stationary Slides In this first stage of system installation you secure the stationary slide to the equipment rack The painted end of th...

Page 42: ...o install a slide extender on a stationary slide 1 Locate the following components in the slide extender bag 2 x slide extenders 4 x 10 32 x 3 8 screws with square cone washer 2 Repeat steps 2 and 3 o...

Page 43: ...the following components 2 x stationary rail sections 4 x 10 32 x 5 8 screws 2 x mounting spacers 2 Line up the painted side of the stationary rail with an appropriate mount point on the front of the...

Page 44: ...should resemble the following image To install the stationary rails on the rear of a tapped hole equipment rack 1 Locate the following components 4 x 10 32 x 5 8 screws 2 Expand and line up the unpain...

Page 45: ...e to the provided nut bars but they must be mounted prior to this procedure To install the stationary rails on the front of a square hole equipment rack 1 Locate the following components 2 x stationar...

Page 46: ...y slide To install the stationary rails on the rear of a square hole equipment rack Note The images used in this procedure refer to the stationary slide without slide extenders installed The procedure...

Page 47: ...ears and two chassis slides are secured to the Net Net 6300 To install the chassis rails on the Net Net 6300 1 Locate the following components 6 x 10 32 x 5 16 flat head black screws 2 x front mounti...

Page 48: ...ont of the Net Net 6300 6 Repeat steps 2 5 for the other side of the Net Net 6300 Installing the Chassis in the Rack You now lift the Net Net 6300 and install it into the rack To prevent personal inju...

Page 49: ...SYSTEM INSTALLATION Version 1 0 Acme Packet Inc Technical Publications 45 2 Insert the chassis slides into the stationary slides...

Page 50: ...t hold the stationary rails to the rack Center mount 2 Post Chassis Installation The following sections explain how to mount your Net Net 6300 in a center mount 2 post equipment rack The Net Net 6300...

Page 51: ...this procedure for the other side of the Net Net 6300 Installing the Chassis in the Rack You now will lift the Net Net 6300 and install it into the rack To prevent personal injury or damage to the Ne...

Page 52: ...properly grounded to ensure efficient system performance Grounding your Net Net chassis is an extremely important part of the installation and maintenance procedures Physical harm or problems with sys...

Page 53: ...t of the two power supplies in the rear of the chassis The Net Net 6300 ships with 2 kep nuts screwed onto the ground terminals You use an 11 32 nut driver to remove and install these kep nuts This se...

Page 54: ...is s rear panel and the kep nuts 5 Connect the other end of the grounding wire to a suitable grounding point at your site Caution Always make the ground connection first and disconnect it last when in...

Page 55: ...wer supply by inserting the 3 lead IEC 320 plug into the IEC connector located on the power supply 4 Route the AC power cords through your rack and cabling system to the power outlets 5 Plug the suppl...

Page 56: ...to the power supply by inserting the 3 position connector into the input connector located on the power supply 3 Connect the other power cord to the power supply by inserting the 3 position connector...

Page 57: ...utilized for proper operation However when a cable is disconnected and the link is lost an alarm is generated Console Port The Net Net 6300 has one console port in the rear left side of the chassis Th...

Page 58: ...l server or other component where this serial connection terminates Alarm Port Cabling You can use the alarm port to indicate electrically when an alarm has been generated on the Net Net 6300 The alar...

Page 59: ...rd shielded CAT5e or CAT6 or higher Ethernet cables with RJ45 jacks are used for connecting the Net Net 6300 management Ethernet ports to your network These ports support 10 100 1000 Mbps speeds Note...

Page 60: ...k Interfaces This section explains how to connect a cable for media and signaling The NIU is available with optical SFP Ethernet connectors Note Perform all cabling procedures according to the establi...

Page 61: ...ure that the bend radius of your fiber cables is kept to a minimum of 3 or that specified by the fiber cable manufacturer Perform all cabling procedures according to the established standards for your...

Page 62: ...me stress The image below shows a Net Net 6300 with media network cables properly connected and inserted in P0 P1 The image below shows Single Mode cable 4 Repeat Steps 1 through 2 for each additional...

Page 63: ...the Net Net SBC2 The release tab on the RJ45 jack clicks into place when you insert it properly If you use mgmt1 on Net Net SBC2 then you will connect it to mgmt1 on Net Net SBC2 3 Refer to the config...

Page 64: ...properly 5 Refer to the configuration procedures located in the HA Nodes chapter of the Net Net Configuration Guide Media Cabling for HA Nodes NIU media port cabling in an HA node depends on network t...

Page 65: ...nal application s serial configurations Note Your terminal application and serial port MUST be capable of operating at 115 2 Kbps for creating a console session CreatingaConsole Connection To create a...

Page 66: ...t press the Enter key on the console keyboard a few times to activate the console connection System access in the following procedure uses the default User and Superuser passwords If you do not have t...

Page 67: ...re admitted After all call processing has stopped you must halt the operating system before you power off your Net Net 6300 Shutting down the system is appropriate when you are replacing a physical in...

Page 68: ...reboot during off peak maintenance hours Rebooting the Net Net 6300 is required every time you upgrade with a new version of the Net Net 6300 software Before rebooting the Net Net 6300 save your confi...

Page 69: ...hould only reset the Net Net 6300 when it becomes unstable and no other means of gaining administrative control is possible During a system reset certain files are not closed properly and they may bec...

Page 70: ...6300 that is in standby mode There are two ways to determine the HA state of each Net Net 6300 in an HA pair 1 If you are in the same physical location as the Net Net 6300 you can view the graphic dis...

Page 71: ...ess 0 0 0 0 Redundancy Protocol Process v3 State Active Health 100 Lowest Local Address 169 254 1 1 9090 1 peer s on 2 socket s SML STIC 2 v3 Standby health 100 max silence 1050 last received from 169...

Page 72: ...rrent configuration version 4 Initiate a switchover on Net Net SBC1 by typing notify berpd force and pressing Enter at the ACLI prompt NETNETSBC1 notify berpd force 5 Wait for Net Net SBC2 to transiti...

Page 73: ...source when removing a chassis from an equipment rack Removing the Net Net 6300 from an Equipment Rack To remove the Net Net 6300 from an equipment rack 1 Disable the two power sources to the Net Net...

Page 74: ...is step one person should support the Net Net 6300 from below while the other person removes the system chassis from the equipment rack 7 Pull the Net Net 6300 forward and out of the equipment rack 8...

Page 75: ...tall the power supply into the chassis The power supply is a user replaceable component If a Net Net 6300 power supply malfunctions you should remove the malfunctioning power supply and replace it The...

Page 76: ...0 off 2 Remove the power cables from both power supplies 3 With your finger push the grey tab located at the bottom right corner of the Power Supply to the left 4 Using the handle pull the Power Suppl...

Page 77: ...TENANCE INTRODUCTION Version 1 0 Acme Packet Inc Technical Publications 75 6 Move the Power Supply to an ESD safe location Caution NEVER power up a Power Supply before it is installed in the Net Net 6...

Page 78: ...TRODUCTION To install a Power Supply in the Net Net 6300 1 Locate the Power Supply to be installed The arrow indicates the label on top of the Power Supply When you install the Power Supply the label...

Page 79: ...rientation shown below 4 Continue inserting the power supply into the chassis The chassis will deflect the power supply latch While pushing the power supply into the chassis you will hear a click and...

Page 80: ...maintain system operations you must be able to remove the malfunctioning Fan and quickly replace it with a functioning one to prevent the system from overheating The Net Net 6300 Air Filter is built i...

Page 81: ...el shows the Fan Filter and the 4 receptacle to the 4 posts on the chassis The four post and receptacles are what hold the Bezel in place 4 The Fan Bezel is off of the chassis Set the Fan Bezel aside...

Page 82: ...are replacing using a flat head screwdriver 7 Pull the individual Fan you just unscrewed directly toward you and out of the chassis Move the Fan to an ESD safe location To Install a Fan To obtain a r...

Page 83: ...e Packet Inc Technical Publications 81 To install one of the 15 individual fans 1 Locate the individual replacement Fan to be installed into the Net Net 6300 2 Rear view of the Fan to be installed 3 R...

Page 84: ...replacement Fan into the appropriate slot 5 Screw in the two flat head screws that hold the Fan into place 6 The new replacement Fan is installed into the Net Net 6300 chassis 7 Install the front Bez...

Page 85: ...e section to remove the Fan from the chassis 2 Spray compressed air into the Fan to dislodge and blow away any contaminants and clean out the 15 fans 3 Refer to the instruction detailed in this chapte...

Page 86: ...ote This will cause a link loss on all connections 2 Unscrew the two thumb screws located on each side of the NIU with a 2 Phillips screwdriver Note The screws are spring loaded and will push forward...

Page 87: ...IU out of the Net Net 6300 by holding each side of the NIUs front panel 5 Place the NIU in an antistatic bag while it remains outside of the Net Net 6300 Move the NIU to an ESD safe location NIU Repla...

Page 88: ...the front of the card are in the open and extended position 3 Hold the NIU by its sides with the front panel bezel facing you Note Note the two flared guide rails that the NIU rides as it is inserted...

Page 89: ...The ejection handles will start to fold inward as the NIU is inserted into the chassis 7 Fold both ejection handles inward toward the chassis to complete the connection to the midplane 8 Screw the NIU...

Page 90: ...small form factor pluggable The signaling and media interface provide network connectivity for the signaling and media traffic Each interface can connect to a network at 10 gigabit ethernet speeds SFP...

Page 91: ...his section describes the media signaling interface fiber optic cable used in the NIU card that goes with the Net Net 6300 The fiber optic cables only ship from Acme Packet if you order them Cable Inf...

Page 92: ...olor is Yellow 9 125 Caution To prevent damage to the optical lens We recommend that the protective dust cover stay on the optical transceiver port when the GigE NIU card is not cabled Removing an SFP...

Page 93: ...t in the NIU card Replacing an SFP To replace the SFP 1 Slide the replacement optical transceiver into the SFP socket on the NIU 2 Flip the bale clasp latch back into the rest position Alarms The Net...

Page 94: ...e lists the hardware temperature alarm Alarm Severity Description Minor Functionality is impaired to a small degree e g a single fan has failed Major Pending failures or unexpected events are imminent...

Page 95: ...r major critical threshold of Z Where X is sensor name Y is temperature and Z is threshold SD5_TEMPERATUR _ HIGH_MGMT CRITICAL 100 C MAJOR 95 C MINOR 90 C Fans are obstructed or stopped The room is ab...

Page 96: ...ITICAL fan speed 25 MINOR fan speed 50 Fan failure Fan speed TBD where TBD is the Revolutions per Minute RPM of each fan on the fan module Fan X is at Y RPM under critical minor threshold of Z RPM Whe...

Page 97: ...X is sensor name Y is voltage and Z is threshold SD5_VOLTAGE _HIGH_PHY1 EMERGENCY outside 30 of normal voltage MINOR outside 10 of normal voltage Faulty POL that is not operating correctly Voltage XX...

Page 98: ...al voltage MINOR outside 10 of normal voltage Faulty POL that is not operating correctly Voltage XX XXV Where XX XX is the voltage in volts POL X is at Y volts outside minor emergen cy threshold of Z1...

Page 99: ...Slot 0 port 0 UP X LINK ALARMS where X is number of alarming links LINK UP ALARM GIGPORT MINOR GigE S1P0 link up Slot 1 port 0 UP X LINK ALARMS LINK UP ALARM GIGPORT MINOR GigE S2P0 link up Slot 2 por...

Page 100: ...Port 1 DOWN X LINK ALARMS LINK DOWN ALARM VXINTF MAJOR Mgmt2 link down Port 2 DOWN X LINK ALARMS Alarm Name Alarm Severity Cause s Example Log Message Graphic Display Message SFP REMOVED GIGPORT 0 CRI...

Page 101: ...cal Publications 99 When an SFP module is inserted or removed from an NIU there is no impact on system health SFP INSERTED GIGPORT 5 CRITICAL S2P1 SFP Removed Slot 2 Port 1 SFP Removed SFP REMOVED GIG...

Page 102: ...100 Net Net 6300 Hardware Installation Guide Version 1 0 MAINTENANCE INTRODUCTION...

Page 103: ...from the fan module power supply and NIUs there are no user serviceable parts inside the Net Net 6300 Only professionals trained to maintain adjust or repair the Net Net 6300 may provide these servic...

Page 104: ...Net 6300 from potential damage To avoid making a complete circuit which causes electrical shock use only one hand when working with powered on electrical equipment Use caution when using electrically...

Page 105: ...er grounding Use a grounded ESD wrist strap when working on the Net Net 6300 to prevent static discharge To avoid damaging ESD sensitive hardware discharge all static electricity from your body before...

Page 106: ...100 Net Net 6300 Hardware Installation Guide Version 1 0 SAFETY...

Page 107: ...pply Physical Dimensions This table lists the Net Net 6300 AC power supply s physical dimensions and weight DC Power Supply Physical Dimensions This table lists the Net Net 6300 DC power supply s phys...

Page 108: ...u follow the environmental guidelines in the following table Specification Description Number of Fans 15 Total Maximum Airflow 300 CFM Power Circuit Fuse Rating Power cable size 120 VAC 15 AMP 18 AWG...

Page 109: ...BaseT Gigabit Ethernet ports are compliant with IEEE s 802 3 802 3u and 802 3ab RJ45 Alarm Contact Port Any alarms generated by the system are accessible via the 8 pin RJ45 alarm contact port RS232 Se...

Page 110: ...l be required to correct the interference at his own expense Industry Canada ICES 003 Class A This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regul...

Page 111: ...n 1 0 Acme Packet Inc Technical Publications 105 Japan VCCI B This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to ta...

Page 112: ...E directive became European Union law in February 2004 The goals of the RoHS directive are to reduce the amounts of hazardous materials in EEE Acme Packet is compliant with WEEE offering disposal of i...

Page 113: ...in their intended environment within designed efficiency levels without causing or receiving degradation due to unintentional electromagnetic interference ESD Electrostatic Discharge is the rapid disc...

Page 114: ...sociation is an organization consisting of approximately 500 companies that has developed a standard for small credit card sized devices PC cards This standard is designed for attaching input output d...

Page 115: ...oriented services Each UDP header carries both a source port identifier and a destination port identifier allowing high level protocols to target specific applications and services among hosts VFD Vac...

Page 116: ...110 Net Net 6300 Hardware Installation Guide Version 1 0 GLOSSARY...

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