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Acer Aspire 4935 Series, Service Manual

The Acer Aspire 4935 Series is a versatile and reliable laptop designed for seamless performance and enhanced productivity. To maximize your experience, easily access the comprehensive Service Manual on our website for free. Download the manual to unlock the full potential of your Acer Aspire 4935 Series at manualshive.com.

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Aspire 4935/4935G Series

Service Guide

    
                                                                                                                                     PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information, 

please refer to 

http://csd.acer.com.tw

Summary of Contents for Aspire 4935 Series

Page 1: ...Aspire 4935 4935G Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 4935 4935G Series service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...g the BIOS Utility 29 Information 30 Main 31 Advanced 32 Security 35 Power 38 Boot 40 Exit 41 BIOS Flash Utilities 42 DOS Flash Utility 43 WinFlash Utility 44 Remove HDD BIOS Password Utilities 45 Miscellaneous Utilities 48 Machine Disassembly and Replacement 51 Disassembly Requirements 51 General Information 52 Pre disassembly Instructions 52 Disassembly Process 52 External Module Disassembly Pro...

Page 8: ...nd FPC Cable 106 Removing the Antennas 107 Removing the MIC Module 108 LCD Module Reassembly Procedure 109 Replacing the MIC Module 109 Replacing the Antennas 110 Replacing the LCD Panel 113 Replacing the Camera Module 115 Replacing the LCD Bezel 116 Main Module Reassembly Procedure 117 Replacing the CPU 117 Replacing the Thermal Module 118 Replacing the RJ 11 Port 119 Replacing the Mainboard 121 ...

Page 9: ...Other Failures 161 Intermittent Problems 162 Undetermined Problems 162 POST Codes Tables 163 Sec 163 Memory 163 BDS Specific action 164 Each PEIM entry point used in 80_PORT 165 Each Driver entry point used in 80_PORT 165 Each SmmDriver entry point used in 80_PORT 168 Jumper and Connector Locations 169 Top View 169 Bottom View 170 Clearing Password Check and BIOS Recovery 171 Clearing Password Che...

Page 10: ...X Table of Contents ...

Page 11: ... upgradeable to 4 GB using two soDIMM modules Display and graphics 16 9 aspect ratio 14 HD 1366 x 768 Mobile Intel GM45 Express Chipset for Aspire 4935 NVIDIA GeForce 9300M GS for Aspire 4935G Storage subsystem 2 5 hard disk drive Optical drive option Blu ray Disc DVD Super Multi double layer drive DVD Super Multi double layer drive 6 in 1 card reader Audio Dolby optimized surround sound system wi...

Page 12: ... 0 9 1 5 inches 2 4 kg 5 30 lbs with 6 cell battery Privacy control Acer Bio Protection fingerprint solution BIOS user supervisor HDD passwords Kensington lock slot Power subsystem ACPI 3 0 48 8 W 4400 mAh 3 pin 65 W AC adapter 3 pin 90 W AC adapter ENERGY STAR 4 0 Special keys and controls 88 89 93 key keyboard Touchpad pointing device I O interface ExpressCard 54 slot 6 in 1 card reader SD MMC M...

Page 13: ...DC in jack for AC adapter Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 NOTE Items marked with denote only selected models The specifications listed above are for reference only The exact configuration of your PC depends on the model purchased ...

Page 14: ...I 533 667 page 4 5 6 HDA Codec Memory BUS DDRII BGA 676 HD Audio Intel ICH9 M Thermal Sensor ENE KB926 Audio AMP LCD Conn VGA Bluetooth Conn 3 3V 24 576MHz 48Mhz Phone Jack x3 Dual Channel USB B Conn HDMI Conn EMC 1402 FUN Conn CIR USB port 1 LVDS LVDS TMDS C Link MINI Card x2 CMOS Camera WLAN Robson2 PCI Express USB port 0 2 5 USB Socket P E_KEY B Conn 16X S ATA GMCH HDA Finger Print AES1610 RTC ...

Page 15: ...e Internal microphone for sound recording 3 Display screen Also called Liquid Crystal Display LCD displays computer output Configuration may vary by models 4 Power button Turns the computer on and off 5 Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components 6 Keyboard For entering data into your computer 7 Palmrest Comfortable suppo...

Page 16: ...ice which functions like a computer mouse 11 Acer MediaTouch keys For use with Acer Arcade and other media playing programs 12 Easy launch buttons Buttons for launching frequently used programs 13 Empowering key Launch Acer Empowering Technology 14 Speakers Left and right speakers deliver stereo audio output No Icon Item Description 1 CIR receiver Receives signals from a remote control 2 6 in 1 ca...

Page 17: ... USB 2 0 eSATA port Connects to USB 2 0 or eSATA devices only for certain models Note If you plug an eSATA device you will have two USB ports available in the mean time 6 USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera 7 Headphones speaker line out jack with S PDIF support Connects to audio line out devices e g speakers headphones Microphone jack Accepts inputs from external micro...

Page 18: ...e eject button Ejects the optical disk from the drive 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off 6 Modem RJ 11 port Connects to a phone line 7 Kensington lock slot Connects to a Kensington compatible computer security lock No Item Description 1 V...

Page 19: ... battery for removal 3 Hard disk bay Houses the computer s hard disk secured with screws 4 Memory compartment Houses the computer s main memory 5 Battery lock Locks the battery in position 6 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan ...

Page 20: ... to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager Icon Function Description Power Indicates the computer s power status Battery Indicates the computer s battery status HDD Indicates when the hard disk drive is active Num Lock Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated ...

Page 21: ...certain models to scroll up or down and move left or right a page This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiv...

Page 22: ...percase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys r...

Page 23: ...rk domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F Se...

Page 24: ...ttings Management in Acer Empowering Technology Fn F3 Acer ePower Management Launches Acer ePower Management in Acer Empowering Technology Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touc...

Page 25: ...lt Gr and then press the 5 key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system versio...

Page 26: ...gerNav With Acer Bio Protection Fingerprint Solution you can now enjoy an extra layer of protection for your personal computer as well as the convenience of accessing your daily tasks with a simple swipe of your finger For more information refer to the Acer Bio Protection help files Acer GridVista dual display compatible NOTE This feature is only available on certain models To enable the dual moni...

Page 27: ...tible allowing two displays to be partitioned independently AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s...

Page 28: ...66 MHz 45 nm 3 MB uPGA 1 00V 1 250V KC 84001 DPP P8600 2 4 GHz 2 1066 MHz 45 nm 3 MB uPGA 1 00V 1 250V KC 86001 DPP T9400 2 53 GHz 2 1066 MHz 45 nm 6 MB uPGA 1 050V 1 162V KC 94001 DTP T9600 2 8 GHz 2 1066 MHz 45 nm 6 MB uPGA 1 050V 1 162V KC 96001 DTP P7350 2 0 GHz 2 1066 MHz 45 nm 3 MB uPGA 1 00V 1 250V KC 73501 DPP P7450 2 13 GHz 2 1066 MHz 45 nm 3 MB uPGA KC 74501 DPP T9550 2 66 GHz 2 1066 MHz...

Page 29: ...Chapter 1 19 Audio Codec REALTEK ALC888S VC for High Definition Audio Codec with Dolby Digital Live Item Specifications ...

Page 30: ... ROM Type Flash ROM BIOS ROM Size 1 MB Supported Protocols Support ISIPP Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBUS 2 0 PCI2 3 ACPI 2 0 compliance with Intel Speed Step Support C1 C2 C3 C4 and S3 S4 for mobile CPU DMI utility for BIOS serial number configurable asset tag Support PXE Support Y2K solution Support Win Flash Wake on L...

Page 31: ...DIMM type DDR II Synchronous DRAM Support DIMM Speed 667 800 MHz Support DIMM voltage 1 8V Support DIMM package 200 pin DDR II 667 800 SO DIMM Cache 6MB L2 on CPU VGA Memory 512 MB with optional adjustable 128MB UMA VGA memory share from North Bridge Memory module combinations You can install memory modules in any combination as long as they match the above specifications Slot 1 Slot 2 Total Memor...

Page 32: ...0 320 250 160 Bytes per sector 512 512 512 512 512 Data heads 4 4 2 4 4 4 2 4 3 2 2 Drive Format Disks 2 2 or 1 1 2 2 2 1 2 2 1 1 Spindlespeed RPM 5400 5400 5400 5400 5400 Performance Specifications Buffer size 8 MB 8 MB 8 MB 8 MB 8 MB Interface SATA SATA SATA SATA SATA Internal transfer rate Mbits sec max 778 352 1 175 400 794 typical 106 Mbits s maximum I O data transfer rate Mbytes sec max 300 ...

Page 33: ...disc format Applicable media types Writing Confirms to DVD R Version 1 2 and DVD RW Version 1 3 DVD R DL Version 1 0 DVD R Version 2 0 DVD RW Version 1 2 DVD R DL Version 3 0 Reading DVD single dual layer PTP OTP DVD R single dual layer DVD R single double layer DVD RW DVD RW CD DA CD ROM CD ROM XA Photo CD Multi session Video CD CD I FMV CD Extra CD Plus CD R and CD RW Loading mechanism Drawer So...

Page 34: ... 1 data disc CD ROM Mode 2 data disc CD ROM XA CD I Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R Conforming to Orange Book Part 2 read write CD RW Conforming to Orange Book Part 3 read write DVD Read DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybrid UDF DVD DVD R DVD R DL DVD R 3 95 GB DVD R Authoring DVD R Multi Border D...

Page 35: ...itsubishi Verbatim Taiyo Yuden Mitsui Ricoh Fuji film Sony Hitachi Maxell Memorex RITEK CMC P V C JVC SKC ACER Prime Disc TDK CD RW Media 10x 4x Ricoh Mitsubishi Verbatim ACER OPTROM Memorex P V C RITEK CMC LEADDATA GigaStorage Prodisc Fornex Samsung Philips DVD Write DVD R Media 16x 8x 4x 2 4x Taiyo Yuden Mitsubishi Verbatim Ricoh TDK DVD R Double Layer Media 8x 2 4x Mitsubishi Verbatim DVD RW Me...

Page 36: ...Normally white Typical White Luminance cd m2 also called Brightness 220 typ Contrast Ratio typical 500 Response Time Optical Rise Time Fall Time msec 8 typ Input Voltage 3 3V 0 3V Typical Power Consumption watt 5W max Weight 375g max Physical Size mm 324 0 H x 192 5 V x 5 2 D Electrical Interface LVDS Support Color 262 144 Viewing Angle degree Min Typ Horizontal CR 10 40 45 40 45 Vertical 10 15 25...

Page 37: ...ernal keyboard work simultaneously Yes Item Specification Type JMICRON JMB385 Features 5 in 1 Card Reader Item Specification Audio Controller REALTEK ALC888S VC Audio onboard or option Onboard Mono or Stereo Stereo Internal Microphone AC coupled input 100mVP P maximum Internal speaker Quantity 2 4 Ohm 2W Main Speakers Item Specification Type ATHEROS AR8121 for GIGA LAN Features 10 100 1000 MHz Ite...

Page 38: ...es Power Package Item Specification Chipset Protocol Interface Antenna Item Specifications 3S2P Vendor model name SONY AS 2007A Panasonic AS 2007A Simplo AS 2007A Sanyo AS 2007A Battery Type Li ion Pack capacity 4400 mAh Number of battery cell 6 Package configuration 3S2P ...

Page 39: ...ange boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand ...

Page 40: ...f this unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing ...

Page 41: ...twork Boot Enables disables the system boot from LAN remote server Option Enabled or Disabled F12 Boot Menu Enables or disables the Press F12 to display boot menu message during startup Option Enabled or Disabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factor...

Page 42: ... Configuration menu Numlock Peripheral Configuration Enter the Peripheral Configuration menu Serial Port A Infrared Port Azalia Lan IDE Configuration Enter the IDE Configuration menu IDE Controller HDC Configure as AHCI Option ROM Support SATA Port 0 1 4 and 5 Hotplug XChannel 1 to 4 Master XChannel 1 to 4 Slave InsydeH20 Setup Utility Rev 3 5 Information Main Advanced Security Power Boot Exit Ite...

Page 43: ...h Cycles DMI Link ASPM PCI Latency Timer VT d iTPM ACPI Tables Features Control Enter the ACPI Tables Features Control menu FACP C2 Latency Value FACP C3 Latency Value FACP RTC S4 Wakeup APIC IO APIC Mode HPET HPET Support Base Address select Express Card Enable or disable Express Card functionality Option Enabled or Disabled PCI Express Root Port 1 Enter the PCI Express Root Port 1 menu NOTE Disa...

Page 44: ...mber 2 to 6 PCI Express Root Port n VC1 Cable ASPM Automatic ASPM URR FER NFER CER CTO SEFE SENFE SECE PME Interrupt PME SCI Hotplug SCI ASF Configuration Enter the ASF Configuration menu Mini Watchdog Timeout BIOS Boot Timeout OS Boot Timeout Power on wait time Parameter Description Submenu Items ...

Page 45: ... set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters N A Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and cannot change pa...

Page 46: ... Enter After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 T...

Page 47: ...ing the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual curren...

Page 48: ... Up Mode C State Pop Down Mode C4 Exit Timing Mode DeepC4 Hard C4E Enable C6 EMTTM Bi directional PROCHOT Dynamic FSB Switching Turbo Mode ACPI 3 0 T States DTS DTS Calibration Thermal Trip Points Setting Fan On Temp Throttle On Temp InsydeH20 Setup Utility Rev 3 5 Information Main Advanced Security Power Boot Exit Item Specific Help XAdvanced CPU Control XPlatform Power Management These items con...

Page 49: ...leep State N A Wake on PME Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs N A Wake on Modem Ring Enable or Disable wake up when the system power is off and a modem attached to the serial port is ringing N A Quickly S4 Resume Disable or Enable optional quick boot from S4 Resume N A Auto wake on S5 Disable or Enable auto wake up by date ...

Page 50: ...ev 3 5 Information Main Advanced Security Power Boot Exit Item Specific Help Boot priority order Use or to select a device then press 1 IDE0 ST9160310AS F5 to move it down the 2 IDE1 Slimtype DVD A DS8A2S list or F6 to move 3 USB FFD it up the list Press 4 Network Boot Atheros Boot Agent Esc to escape the menu 5 USB HDD 6 USB CDROM F1 Help Select Item F5 F6 Change Values F9 Setup Default ESC Exit ...

Page 51: ...MOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS InsydeH20 Setup Utility Rev 3 5 Information Main Advanced Security Power Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to Discard Changes CMOS Save...

Page 52: ...y Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boota...

Page 53: ... The flash process begins as shown InsydeH20 Setup Utility Rev 3 5 Information Main Advanced Security Power Boot Exit Item Specific Help Boot priority order Use or to select a device then press 1 IDE0 ST9160310AS F5 to move it down the 2 IDE1 Slimtype DVD A DS8A2S list or F6 to move 3 USB FFD it up the list Press 4 Network Boot Atheros Boot Agent Esc to escape the menu 5 USB HDD 6 USB CDROM F1 Hel...

Page 54: ...g in the AC power to continue 5 Flash is complete when the message Flash programming complete displays WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays 3 When the process is complete close all programs and applications and reboot the system ...

Page 55: ...assword displays 3 Make a note of the key 76943488 in the example 4 Boot up the system and open a DOS prompt 5 Enter the UnlockHD EXE command and input the key to create an unlock code Make a note of the result for example 46548274 6 Reboot and enter the BIOS by pressing F2 when prompted 7 Go to the Security menu and select Set Hdd Password see Security on page 35 8 Enter the unlock code generated...

Page 56: ...words If you key in the wrong Supervisor Password three times System Disabled displays on the screen See the image below To reset the BIOS password run BIOS_PW EXE as follows 1 Key in bios_pw 14452 0 2 Select one string from the list ...

Page 57: ...etc for the BIOS user password Cleaning BIOS Passwords To clear the password perform the following steps 1 From a DOS prompt Execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Page 58: ...operating system Windows etc To update the DMI Pool perform the following steps 1 Enter into DOS 2 Execute dmitools The following messages show dmitools usage dmitools r Read dmi string from memory dmitools wm xxxx Write manufacturer name to EEPROM max 16 characters dmitools wp xxxx Write product name to EEPROM max 16 characters dmitools ws xxxx Write serial number to EEPROM max 22 characters dmit...

Page 59: ...uct Name to EEPROM Input dmitools wp Acer Example 3 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Example 4 Write UUID to EEPROM Input dmitools wu Example 5 Write Asset Tag to EEPROM Input dmitools wa Acer Asstag ...

Page 60: ...50 Chapter 2 ...

Page 61: ...ssemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components ...

Page 62: ...Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List Descript...

Page 63: ...emove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Screw List Step Screw Quantity Part No WLAN Module M2 3 2 86 AD302 001 HDD Carrier M3 3 4 86 AD302 005 ODD Module M2 5 5 1 86 AD302 003 ODD Bracket M2 3 2 86 AD302 001 Remove Lower Covers Remove NewCard Dummy Disconnect power and signal cables from system Remove Battery Turn off system ...

Page 64: ...the Battery Pack 1 Turn computer over 2 Slide the battery lock unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 1 2 ...

Page 65: ...Chapter 3 55 Removing the SD dummy card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot ...

Page 66: ...56 Chapter 3 Removing the ExpressCard dummy card 1 Push the ExpressCard all the way in to eject the ExpressCard dummy 2 Pull it out from the slot ...

Page 67: ... Pack on page 54 2 See Removing the SD dummy card on page 55 3 See Removing the ExpressCard dummy card on page 56 4 Loosen the five captive screws in the covers as shown 5 Carefully open the DIMM Cover 6 Remove the WLAN Cover as shown WLAN Cover HDD Cover DIMM Cover ...

Page 68: ...58 Chapter 3 7 Carefully open the HDD Cover ...

Page 69: ...moving the WLAN Module 1 See Removing the Lower Covers on page 57 2 Disconnect the two antenna cables 3 Remove the two securing screws 4 Remove the WLAN module as shown Step Size Quantity Screw Type WLAN Module M2 3 2 ...

Page 70: ...ng the DIMM Modules 1 See Removing the Lower Covers on page 57 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the second DIMM module ...

Page 71: ... Module 1 See Removing the Lower Covers on page 57 2 Hold the Pull Tab and slide the HDD away from the connector 3 Pull the HDD up as shown to remove NOTE To prevent damage to HDD avoid pressing down on it or placing heavy objects on top of it ...

Page 72: ...62 Chapter 3 4 Remove the four screws two each side securing the HDD to the carrier 5 Lift the HDD carrier to remove Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Page 73: ...ical Disk Drive Module 1 See Removing the Lower Covers on page 57 2 Remove the screw securing the ODD module 3 Insert a screw driver as shown and push the ODD Module out of the bay Step Size Quantity Screw Type ODD Module M2 5 5 1 ...

Page 74: ... bracket and remove the ODD bracket from the optical disk drive module 5 Insert a pin in the eject hole of the ODD to eject the ODD tray 6 Press down on the locking catch to release the ODD cover and remove Step Size Quantity Screw Type ODD Bracket M2 3 2 ...

Page 75: ...2 86 AD302 002 LCD Module M2 5 5 6 86 AD302 003 Remove External Modules before proceeding Remove Thermal Module Remove Mainboard Remove Fingerprint Reader Remove Switch Cover Remove Keyboard Remove CPU Remove LCD Module Remove Bluetooth Module Remove Function Board Remove USB Board Remove Modem Module Lower Cover Upper Cover Remove Speaker Module Remove Upper Cover Remove TouchPad Bracket Remove e...

Page 76: ... Print Reader M2 3 1 86 AD302 001 TouchPad Bracket M2 3 2 86 AD302 001 eKey Board M2 5 3 1 86 AD302 002 USB Board M2 5 3 1 86 AD302 002 Modem Module M2 3 2 86 AD302 001 BT Module M2 5 3 1 86 AD302 002 Mainboard M2 5 3 1 86 AD302 002 Thermal Module M2 5 5 3 2 4 86 AD302 006 Step Screw Quantity Part No ...

Page 77: ...caps and screws from the Hinge Covers 3 Slide the covers off the hinges in the direction of the arrows IMPORTANT The left and right Hinge Covers are shaped differently and marked L and R on the inside Ensure that the correct cover is used during reassembly Step Size Quantity Screw Type Hinge Covers M2 3 2 ...

Page 78: ...and remove the ten securing screws on the bottom of the computer 4 Turn the computer over and open the LCD module to expose the Switch Cover IMPORTANT The LCD module does not fully extend Damage will occur if you attempt to extend the LCD module beyond the manufacturer s design 5 Push the Switch Cover downward 1 and lift the leftside of the cover upward 2 to release the securing pins Step Size Qua...

Page 79: ...s lift both sides of the rear edge of the Switch Cover upward as shown 7 Lift the left side of the Switch Cover first and gently rotate it while lifting the right side clear of the casing 8 Lift the Switch Cover clear of the chassis ...

Page 80: ... 2 Lift the keyboard from both sides to clear the securing tabs on both sides of the Keyboard 3 Push the Keyboard toward the LCD screen to expose the Keyboard FFC cable 4 Unlock the connector and pull the FFC to remove it from the Mainboard 5 Remove the keyboard from the chassis ...

Page 81: ...ng the Switch Cover on page 68 2 Remove the two securing screws from the Function Board 3 Unlock the connector and remove the FFC cable 4 Rotate the board upward as shown and remove it from the chassis Step Size Quantity Screw Type Function Board M2 5 3 2 ...

Page 82: ...ving the Keyboard on page 70 2 Remove the two securing screws from the Speaker Module 3 Remove the adhesive tape securing the LCD cables to the Speaker Module 4 Disconnect the speaker cable as shown Step Size Quantity Screw Type Speaker Module M2 5 3 2 ...

Page 83: ...Chapter 3 73 5 Rotate the Speaker Module upward rear edge first to clear the LCD cables and remove it from the chassis ...

Page 84: ...ge 59 2 See Removing the Keyboard on page 70 3 Turn the computer over Remove the two securing screws as shown 4 Lift the securing tape to expose the Antenna cable as shown 5 Push the Antenna cables through the casing as shown Step Size Quantity Screw Type LCD Module M2 5 5 2 ...

Page 85: ...ely remove the Antenna cable from the cable channel 7 Turn the computer over Remove the two adhesive strips from the Antenna cable 8 Rest the computer on the LCD Module and push the Antenna cable through the chassis as shown ...

Page 86: ...76 Chapter 3 9 Completely remove the Antenna from the cable channel 10 Disconnect the LCD cables from the Mainboard as shown ...

Page 87: ...Chapter 3 77 11 Remove the two securing screws from the left LCD hinge 12 Peel back the adhesive strip from the LCD Hinge as shown Step Size Quantity Screw Type LCD Module M2 5 5 2 ...

Page 88: ...78 Chapter 3 13 Remove the two securing screws from the right LCD hinge 14 Carefully remove the LCD Module from the chassis Step Size Quantity Screw Type LCD Module M2 5 5 2 ...

Page 89: ...ve the ten screws on the bottom panel 3 Turn the computer over Remove the two securing screws on the top panel Step Size Quantity Screw Type Upper Cover red call out M2 5 10 10 Upper Cover green callout M2 5 5 5 Step Size Quantity Screw Type Upper Cover red callout M2 5 5 1 Upper Cover green callout M2 5 3 1 ...

Page 90: ...isconnect the four FFC cables from the mainboard Unlock the connector and disconnect A as shown Unlock the connector and disconnect B as shown Unlock the connector and disconnect C as shown Unlock the connector and disconnect D as shown B D A C ...

Page 91: ...se the lower casing outward to clear the securing clips and pry apart the left side as shown and lift the rear edge of the Upper Base upward 6 Ease the lower casing outward to clear the securing clips and pry apart the right side as shown Lift the rear edge of the Upper Base upward 7 Completely remove the Upper Base from the Lower Base ...

Page 92: ...E Only the Discrete SKU supports Finger Print Reader technology 1 See Removing the Upper Base on page 79 2 Remove the single securing screw on the bracket 3 Lift the bracket clear of the casing Step Size Quantity Screw Type Finger Print Reader M2 3 1 ...

Page 93: ...Chapter 3 83 4 Lift the FFC as shown to disengage the adhesive and remove the Finger Print Reader Board from the casing ...

Page 94: ... Upper Base on page 79 2 Lift the FFC as shown to disengage the adhesive 3 Open the FFC locking latch as shown and remove the FFC 4 Remove the two screws from the TouchPad Bracket and remove it from the casing Step Size Quantity Screw Type TouchPad Bracket M2 3 2 ...

Page 95: ...Chapter 3 85 5 Remove the TouchPad Bracket from the Upper Base ...

Page 96: ...oard 1 See Removing the Upper Base on page 79 2 Remove the single securing screw from the board 3 Lift the FFC to detach the adhesive strip 4 Remove the eKey Board from the Upper Base Step Size Quantity Screw Type ekey Board M2 5 3 1 ...

Page 97: ... or stress to the surface 1 See Removing the Upper Base on page 79 2 Lift up the FFC to detach the adhesive 3 Turn the Upper Base over Pry the bottom edge of the Media Board Cover up and remove it from the Upper Base NOTE The use of a plastic pry may aid cover removal 4 Gently remove the Backlight Panel from the Media Board Cover as shown ...

Page 98: ...ess down the pin securing the Media Board in place and slide the Media Board in the direction of the arrow to release the locking pins 6 Lift the Media Board from the Upper Base and feed the FFC through the casing to remove the Media Board ...

Page 99: ...g the Upper Base on page 79 2 Remove the single securing screw from the USB board 3 Open the FFC locking latch and remove the FFC from the Mainboard 4 Lift the FFC to detach the adhesive from the casing Step Size Quantity Screw Type USB Board M2 5 3 1 ...

Page 100: ...90 Chapter 3 5 Lift the USB Board clear of the casing ...

Page 101: ...page 79 2 Remove the adhesive tape securing the cable to the Modem and remove the two securing screws 3 Lift the Modem Module clear of the Mainboard as shown 4 Turn the module over and disconnect the Modem cable Remove the module from the casing Step Size Quantity Screw Type Modem Module M2 3 2 ...

Page 102: ...asp the cable as shown and pull to disconnect from the Bluetooth module 3 Disconnect the cable from the Mainboard and remove the adhesive tape to free the cable 4 Remove the single securing screw and remove the module from the chassis Step Size Quantity Screw Type Bluetooth Module M2 5 3 1 ...

Page 103: ...2 See Removing the USB Board on page 89 3 See Removing the Modem Module on page 91 4 See Removing the Bluetooth Module on page 92 5 Grasp the RJ 11 cable and remove it from the Mainboard as shown 6 Remove the single securing screw Step Size Quantity Screw Type Mainboard M2 5 3 1 ...

Page 104: ...94 Chapter 3 7 Lift the mainboard right side first to remove from the base ...

Page 105: ...ng the Mainboard on page 93 2 Turn the Lower Base over and pull the Modem cable through the casing as shown 3 Completely remove the Modem cable from the cable channel 4 Turn the computer over Pull the Modem cable completely through the casing as shown ...

Page 106: ...96 Chapter 3 5 Remove the adhesive tape and lift the cable out of the cable channel as shown 6 Detach the adhesive and lift the cable bundle out of the casing 7 Remove the RJ 11 Port from the casing ...

Page 107: ...ge 93 2 Turn the Mainboard over and place on a clean surface 3 Hold the fan cable connector and lift to disconnect from the mainboard 4 Remove the four screws from the Thermal Module numerically from 4 to 1 Step Size Quantity Screw Type CPU Thermal Module M2 5 5 3 2 4 1 4 3 2 ...

Page 108: ...al Module by lifting both ends up and away at the same time 5 Hold the module on both sides and lift it clear of the Mainboard IMPORTANT If the replacement Thermal Module does not include the thermal protection pad shown below reuse the original thermal protection pad with the new Thermal Module ...

Page 109: ...apter 3 99 Removing the CPU 1 See Removing the Thermal Module on page 97 2 Using a flat screwdriver turn the CPU socket latch counter clockwise 180 to release the CPU 3 Lift the CPU clear of the Mainboard ...

Page 110: ...el M2 5 5 6 86 AD302 003 Camera Module M2 5 3 1 86 AD302 002 LCD Panel M2 5 5 2 86 AD302 003 M2 5 3 1 86 AD302 002 LCD Brackets M2 3 6 86 AD302 001 Remove LED Panel Remove LED Bezel Remove LED FPC Cable Remove Camera Module Remove LED Panel from Main Unit before proceeding Remove LED Brackets Remove Antenna Remove MIC Module ...

Page 111: ...e on page 74 2 Remove the six screw caps and screws as shown 3 Starting at the centre of the top edge pry the inside of the bezel away from the screen Work round the edges to pry the bezel away from the screen as shown Step Size Quantity Screw Type LCD Bezel M2 5 5 6 ...

Page 112: ...102 Chapter 3 4 Lift the bezel away from the panel ...

Page 113: ...Remove the single screw from the Camera Bracket as shown 3 Lift the Camera Bracket right side first clear of the casing 4 Lift the Camera Module clear of the casing and disconnect the cable from the Module 5 Remove the Camera Module Step Size Quantity Screw Type Camera Module M2 5 3 1 ...

Page 114: ...dule on page 103 2 Remove the two securing screws from the LCD hinges and the single LCD grounding screw 3 Remove the Camera cable bundle from the top of the casing as shown Step Size Quantity Screw Type LCD Panel red callout M2 5 5 2 LCD Panel green callout M2 5 3 1 ...

Page 115: ...Chapter 3 105 4 Lift the LCD Panel out of the casing as shown ...

Page 116: ...h the adhesive 3 Grip the adhesive strip covering the LCD cable connector and pull it back 1 4 Remove the cable from the panel as shown 2 5 Remove the six securing screws three on each side from the LCD Panel brackets in numeric order from 3 to 1 6 Remove the LCD brackets by pulling them away from the LCD Panel Step Size Quantity Screw Type LCD Brackets M2 3 6 1 2 2 1 3 2 3 1 ...

Page 117: ...page 104 2 Remove the strips holding the antenna cables in place Ensure the cables are free from obstructions 3 Remove the tab securing the left and right antennas to the LCD module and lift the antennas clear 4 Remove the antenna cables and assembly from the LCD module ...

Page 118: ...ng the MIC Module 1 See Removing the Antennas on page 107 2 Remove the strips and tape holding the MIC Module cable in place Ensure the cable is free from obstructions 3 Remove the MIC cable and Module from the LCD module ...

Page 119: ...ocedure Replacing the MIC Module 1 Replace the MIC Module in the LCD casing 2 Run the cable as shown and replace the adhesive strips to hold it in place IMPORTANT Ensure that the cable runs as shown in the hinge well area to avoid trapping ...

Page 120: ... Run the cable as shown and replace the adhesive strip 3 Run the cable along the edge of the casing using all available cable clips 4 Run the cable as shown and replace the adhesive strip 5 Replace the Antenna in the casing as shown and secure it in place with the tape 6 Ensure that the securing pin is properly located ...

Page 121: ...ge of the casing using all available cable clips 9 Run the cable as shown and replace the adhesive strip 10 Run the cable as shown and replace the adhesive strip 11 Run the cable along the edge of the casing using all available cable clips 12 Replace the Antenna in the casing as shown and secure it in place with the tape ...

Page 122: ...112 Chapter 3 13 Ensure that the securing pin is properly located ...

Page 123: ...m 1 to 3 3 Turn the panel over Insert the LCD Panel cable into the LCD Panel as shown 1 Secure the cable by replacing the securing strip 2 4 Run the LCD cable as shown and press down along the length of the cable to secure it in place 5 Insert the LCD panel into the casing back edge first as shown 6 Ensure that the four locating pins are properly seated before continuing 2 3 1 2 1 3 2 1 ...

Page 124: ... casing as shown 8 Replace the three screws to secure the panel and grounding within the LCD module IMPORTANT When replacing the screws in the LCD brackets red callout do not use the screw holes marked with X These slots are reserved for the Bezel securing screws ...

Page 125: ...to the Camera Module 2 Place the Camera Module in the casing as shown 3 Ensure that the locating pins are correctly seated 4 Insert the Camera Bracket left side first to engage the securing clip 5 Lower the bracket into place as shown 6 Replace the single securing screw ...

Page 126: ...ress in the areas marked to snap it into place 2 Press down the sides of the bezel working toward the top edge 3 Press down the top edge to complete the process IMPORTANT Ensure there are no gaps between the casing and the Bezel 4 Replace the six securing screws and screw caps on the LCD bezel ...

Page 127: ...locator that must be positioned corresponding to the marker on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Using a flat bladed screw driver rotate the CPU locking screw 180 clockwise to secure the CPU in place Socket Pin1 Locator CPU Pin1 Locator ...

Page 128: ...RTANT If the replacement Thermal Module does not include the thermal protection pad shown below reuse the original thermal protection pad with the new Thermal Module 1 Align and place the Thermal Module in the on the mainboard as shown 2 Remove the four screws from the Thermal Module numerically from 1 to 4 3 Connect fan cable to the mainboard as shown 1 4 3 2 ...

Page 129: ... pressure to secure the adhesive in place 3 Run the cable along the cable channel using all available cable clips 4 Replace the adhesive tape and insert the cable through the casing as shown 5 Pull the cable through the casing completely 6 Turn the computer over and run the cable along the cable channel using all available cable clips ...

Page 130: ...120 Chapter 3 7 Insert the cable through the casing to the top side as shown ...

Page 131: ...ow the I O Ports through the casing then lower it into place 2 Ensure the screw socket is aligned Replace the single securing screws as shown NOTE Make sure the I O ports are positioned correctly through the lower cover and the screw sockets are visible through the mainboard 3 Replace the RJ 11 cable in the retaining clip on the Mainboard ...

Page 132: ...left side first and lower it into place 2 Replace the single securing screw 3 Reconnect the Bluetooth cable to the Mainboard and secure the cable in place with the tape 4 Reconnect the Bluetooth cable to the Bluetooth Module 1 Connect the modem cable as shown 2 Replace the Modem Module on the Mainboard ...

Page 133: ...pe 1 Insert the USB Board into the casing ensuring that the USB Port is accessible through the case 2 Run the cable along the casing and insert it into the FFC connector 3 Lock the connector and press down on the FFC cable to secure it on the casing 4 Ensure the locating pins is correctly seated and replace the single securing screw Locating Pin ...

Page 134: ...ction of the arrow to engage the securing clips 3 Press the Media Board down to secure it in place 4 Place the Backlight Panel on the Media Board Cover and press down over the entire surface 5 Replace the Media Board Cover and press down to secure it in place 6 Turn the Upper Base over and run the FFC cable along the casing as shown Press down to secure it in place ...

Page 135: ... 1 Place the eKey Board in the Upper Base right side first to engage the securing clip 2 Run the FFC cable along the casing as shown Press down to secure it in place 3 Replace the single securing screw 1 Place the TouchPad in the casing 2 Replace the two securing screws ...

Page 136: ...et and press down to secure it in place 1 Replace the Finger Print Reader in the Upper Cover in the direction of the arrow 2 Run the FFC along the TouchPad bracket as shown and press down to secure it in place 3 Replace the FInger Print Reader Bracket rear edge first and lower it into place 4 Replace the single securing screw ...

Page 137: ... taken when replacing the Upper Cover to prevent damage or stress to the surface 1 Place the Upper Cover on the Lower Cover front edge first and lower it into place 2 Starting with the sides press down all around the perimeter of the cover to secure it in place ...

Page 138: ...connect the four FFC cables to the mainboard Connect A as shown and lock the connector Connect B as shown and lock the connector Connect C as shown and lock the connector Connect D as shown and lock the connector B D A C ...

Page 139: ...Chapter 3 129 4 Replace the two securing screws in the Upper Cover 5 Turn the computer over Replace the fifteen screws on the bottom panel ...

Page 140: ...ets and lower the module into the chassis taking care not to trap the LCD cables 2 Replace the two securing screws on the right hinge as shown 3 Replace the adhesive strip on the left hinge 4 Replace the two securing screws on the left hinge as shown 5 Reconnect the LCD cable to the Mainboard ...

Page 141: ...n the Switch Cover is replaced 6 Insert the Antenna cables through the casing as shown and pull through from the underside 7 Ensure the cable is pulled completely through the casing 8 Run the Antenna cables along the cable channel as shown using all available cable clips ...

Page 142: ...replaced 9 Replace the two adhesive strips to secure the cables in place 10 Pull the Antenna through the casing into the WLAN bay as shown 11 Run the Antenna cables along the cable channel as shown using all the available cable clips 12 Replace the adhesive strip to secure the cables in place ...

Page 143: ...Chapter 3 133 13 Replace the two securing screws ...

Page 144: ...r Module in the lower case IMPORTANT Run the LCD cables over the Speaker Module as shown to avoid trapping when the Switch Cover is replaced 2 Reconnect the Speaker cable 3 Replace the adhesive tape to secure the LCD cables in place 4 Replace the two securing screws as shown ...

Page 145: ... Insert the Function Board rear edge first into the casing 2 Rotate the board downward and apply pressure ensuring that the locating pins are correctly seated 3 Reconnect the FFC cable and close the locking latch 4 Replace the two securing screws ...

Page 146: ...oard on the Upper Cover face up and reconnect the FFC cable to the Mainboard 2 Insert the Keyboard front edge first into the Upper Cover as shown Ensure that the five tabs are correctly seated 3 Press down both sides of the keyboard to locate it correctly ...

Page 147: ...g the Switch Cover 1 Place the Switch Cover on the Upper Case as shown 2 Press down both sides of the Switch Cover to snap it into place 3 Continue to press down as shown to correctly seat the Switch Cover on the Upper Cover ...

Page 148: ...138 Chapter 3 4 Turn the computer over and replace the six securing screws as shown ...

Page 149: ...nd right Hinge Covers are shaped differently and marked L and R on the inside Ensure that the correct cover is used during reassembly 1 Align the Hinge Covers screw hole side up and slide them on to the hinge assemblies 2 Replace the two securing screws and caps ...

Page 150: ...he ODD Bezel as shown and press it into place Close the ODD drawer 2 Align the ODD Bracket as shown and replace the securing screws 3 Push the ODD Module into the chassis as shown until the bezel is flush with the casing 4 Replace the securing screw ...

Page 151: ...le 1 In this procedure only DIMM Module 1 is shown 1 Place the HDD carrier on the HDD 2 Replace the four securing screws two each side 3 Place the HDD Module in the HDD bay as shown and slide it in the direction of the arrow to connect the interface 1 Insert the DIMM Module flush with the connector and press down to lock in place ...

Page 152: ...cure the module 3 Connect the two antenna cables to the module NOTE The White cable goes to the upper terminal and the black cable to the lower terminal IMPORTANT Ensure that the cabling is replaced as shown to avoid trapping when the covers are replaced 1 Replace the Lower Covers and secure the captive screws WLAN Cover HDD Cover DIMM Cover ...

Page 153: ...d and push into the slot until flush with the chassis cover 2 Insert the SD Card and push into the slot until flush with the chassis cover 1 Slide and hold the battery release latch to the release position 1 then insert the battery and press down 2 2 Slide the battery lock unlock latch to the lock position 1 2 ...

Page 154: ...144 Chapter 3 ...

Page 155: ...ymptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 229 Symptoms Verified Go To Power On Issue Page 146 No Display Issue Page 147 LCD Failure Page 149 Internal Keyboard Failure Page 149 Touchpad Failure Page 150 Internal Speaker Failure Page 150 Internal Microphone Failure Page 152 ODD Failure Page 154 Rightside USB Failure Page 157 M...

Page 156: ... outlet 2 Remove any extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer t...

Page 157: ... power see Power On Issue on page 146 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see L...

Page 158: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Page 159: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 160: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 161: ...ag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Sp...

Page 162: ...d select the Recording tab 2 Right click on the Recording tab and select Show Disabled Devices clear by default 3 The microphone appears on the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Select the Levels tab 6 Increase the volume to the maximum setting and click OK 7 Test the microphone hardware a Select the microphone and click C...

Page 163: ...to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device ...

Page 164: ...reaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check ...

Page 165: ... Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device M...

Page 166: ...erboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 52 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem...

Page 167: ... fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Modem Function Failure If the internal Modem fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 168: ...problem Do not replace a non defective FRUs Start Reconnect the Antenna to the card Check Antenna to WLAN WiMAX C ard Check Antenna Swap the Antenna Check WLAN WiMAX Card Swap WLAN WiMAX Card Check Function Board Swap Function Board Swap Mainboard OK OK OK OK NG NG NG NG Start Reconnect the cable to the module Check BT cable connected Check BT cable Swap the cable Check BT Module Swap BT Module Ch...

Page 169: ... Do not replace a non defective FRUs Media Board Failure If the Media Board fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start Reconnect the Function B to MB FFC cable Check Function B to MB connection Check Function B and FFC Swap the Function Board Swap Mainboard OK OK NG NG ...

Page 170: ...n defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start Reconnect the cable to the Mainboard Check Fan power cable Check Fan Swap the Thermal Module CPU Heatink well seated Seat it well Check CPU Swap CPU Swap Mainboard OK OK OK OK NG NG NG NG ...

Page 171: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 172: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 146 1 Power off the computer 2 Visually check them for d...

Page 173: ...mon CAS latency between the DIMMS and the MCH 0x09 Determine the memory frequency and CAS latency to program 0x10 Determine the smallest common TRAS for all DIMMs 0x11 Determine the smallest common TRP for all DIMMs 0x12 Determine the smallest common TRCD for all DIMMs 0x13 Determine the smallest refresh period for all DIMMs 0x14 Verify burst length of 8 is supported by all DIMMs 0x15 Determine th...

Page 174: ...are ECC init 0x28 Report status code of every memory range 0x50 Get the root bridge handle 0x51 Notify pci bus driver starts to program the resource 0x58 Reset the host controller 0x5A IdeBus begin initialization 0x79 Report that the remote terminal is being disabled 0x7A Report that the remote terminal is being enabled 0x90 Keyboard reset 0x91 USB Keyboard disable 0x92 Keyboard detection 0x93 Rep...

Page 175: ... 0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41 PEI_S3_RESUME 0xAD PEI_CLOCK_GEN 0xAB PEI_OP_PRESENCE 0xAE PEI_FIND_FV 0x16 PEI_H2O_DEBUG_IO 0x17 PEI_H2O_DEBUG_COMM 0x16 0x1F PEI_RESERVED 0x20 0x2E PEI_OEM_DEFINED 0xAF PEI_DXE_IPL Code Description 0x30 RESERVED 0xB6 DXE_CRC32_SECTION_EXTRACT 0xB8 SCRIPT_SAVE 0xB9 ACPI_S3_SAVE 0xBA SMART_TI...

Page 176: ...A_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC PCI_BUS 0xF6 BOOT_PRIORITY 0xF7 FVB_SERVICE 0xF8 ACPI_PLATFORM 0xFB PCI_HOT_PLUG 0xFC DXE_PLATFORM 0xFD PLATFORM_IDE 0x97 SMBIOS 0x98 MEMORY_SUB_CLASS 0x99 MISC_SUB_CLASS 0x82 CON_PLATFORM 0x83 SAVE_MEMORY_CONFIG 0x84 ACPI_SUPPORT 0x85 CON_SPLITTER_UGA_VGA CON_SPLITTER 0x88 VGA_CLASS 0x89 DATA_HUB 0x60 DISK_IO 0x8B MEMORY_TEST 0x62 CRISIS_RECOVERY 0x8D ...

Page 177: ...ENCH 0x9E HII_DATABASE 0x9F OEM_SETUP_BROWSER 0x8C OEM_BADGING_SUPPORT 0xF9 SETUP_MOUSE 0x72 MONITOR_KEY 0xBD PLATFORM_BDS 0x8D RESERVED 0x8E RESERVED 0x8F RESERVED 0xA0 DXE_H2O_DEBUG_IO 0xB3 DXE_TPM_TCG 0xB4 DXE_TPM_PHYSICAL_PRESENCE 0xB7 DXE_OEM_SERVICE 0x9B DXE_ SECURITY_HDD_PASSWORD_SERVICE 0xA9 DXE_LAN_IDER_CONTROLLER 0x9C DXE_ SECURITY_SYSTEM_PASSWORD_SERVICE 0x9D DXE_ SECURITY_ PASSWORD_CON...

Page 178: ...ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLATFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_VARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_PPM 0xD3 SMM_OEM_SERVICE ...

Page 179: ...F LED 19 JP22 Media Console Connector 6 SW3 Switch 20 JP15 USB Board Connector 7 LED6 ON OFF LED 21 JMINI1 MiniCard Port 8 LED7 Media LED 22 JP18 Bluetooth Connector 9 LED8 Num LED 23 JMDC1 MDC Connector 10 LED9 Caps LED 24 SW2 Switch 11 JP13 MIC Connector 25 LED2 Battery LED 12 JLVDS1 LVDS Connector 26 LED1 Power LED 13 JP14 Speaker Connector 27 SW1 Switch 14 JP21 TP Board Connector 28 JEXP1 Expr...

Page 180: ... JUSB1 USB Port 5 U9 VRAM Chip 17 JHP1 Headphone Jack 6 U2 Northbridge 18 JMIC1 Microphone Jack 7 U17 VGA NB9M 19 JLINE1 Audio in Jack 8 JCPU1 CPU Socket 20 IR1 Infrared Sensor 9 U23 Southbridge 21 JREAD1 Card Reader 10 JP27 Fan Connector 22 JMINI2 MiniCard Socket 11 PJP3 DC IN Connector 23 JSATA1 HDD Connector 12 JPJ1 RJ 45 Connector 24 JSATA2 ODD Connector 2 3 6 4 11 21 8 20 22 24 1 5 7 9 10 12 ...

Page 181: ... is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps Power Off a system and remove HDD AC and Battery from the machine Open the back cover of the machine and find out the HW Gap on M B as picture Use an electric conductivity tool to short the two points of the HW Gap Plug in AC keep the short condition on the HW Gap and press Power ...

Page 182: ...led Boot Block Steps for BIOS Recovery by Crisis Disk Before doing this one Crisis Disk should be prepared ready in hand The Crisis Disk could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Power Off failed system 2 Attach a USB floppy drive to the failed system 3 Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flas...

Page 183: ...er reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to r...

Page 184: ...d 55 AD302 003 2 Keyboard KB INT00 261 9 Mini Door 42 AD302 006 3 Hinge Cover Left and Right 42 AD302 003 10 Function Board 55 AD302 002 4 Upper Cover 60 AC602 001 11 Mainboard MB AD302 001 5 Memory Door 42 AD302 005 12 Thermal Module 60 AC702 001 6 HDD Door 42 AD302 004 13 Lower Cover 60 AD302 003 7 Speaker 23 AD302 001 1 2 3 4 5 6 7 8 3 9 10 11 12 13 ...

Page 185: ...ER 90W 3PIN HIPRO AC OL093B13P AP 0900A 004 Battery BATTERY LI ION 6CELL 4 4KMAH SANYO SA 3S2P BT 00603 041 BATTERY LI ION 6CELL 4 4KMAH SONY SY SY 3S2P TBD BATTERY LI ION 6CELL 4 4KMAH PANASONIC PA PA 3S2P TBD BATTERY LI ION 6CELL 4 4KAH SIMPRO SP LG 3S2P TBD BATTERY LI ION 6CELL 4 4KAH SIMPLO SP PA 3S2P TBD BATTERY LI ION 6CELL 4 4KAH SIMPRO SP SM 3S2P TBD Board E KEY BOARD 55 AD302 001 FINGER P...

Page 186: ...RD RT2700E RALINK NI 23600 031 W L CARD XB91 ATHEROS NI 23600 030 Cable BLUETOOTH CABLE 50 AD302 001 RJ11 CABLE 50 AD302 002 TP FFC 50 AD302 003 Case Cover Bracket Assembly STRIP COVER 60 AD302 001 UPPER CASE ASSY W FP 60 AC602 001 UPPER CASE ASSY W O FP 60 AD302 002 LOWER CASE ASSY FOR W HDMI 60 AD302 003 LOWER CASE ASSY FOR W O HDMI 60 AD302 004 MEDIA CONSOLE MYLAR 42 AD302 001 MEDIA BACK LIGHT ...

Page 187: ...3G AW80576SH0616M SLB4E C0 KC 95001 DPP CPU INTEL P7350 2G AW80577SH0413M SLB53 M0 KC 73501 DPP CPU INTEL T9400 2 53G AW80576GH0616M SLB46 C0 KC 94001 DTP CPU INTEL T9600 2 8G AW80576GH0726M SLB47 C0 KC 96001 DTP CPU INTEL T5900 2 2G LF80537GG049F SLB6D M0 KC 59001 DTP CPU INTEL T5800 2 0G LF80537GG041F SLB6E M0 KC 58001 DTP Combo Drive DVD CDRW COMBO DRIVE MODULE 6M AD302 001 DVD CDRW COMBO DRIVE...

Page 188: ...39 DVD SUPER MULTI DRIVE DS 8A2S PLDS KU 0080F 001 DVD SUPER MULTI DRIVE AD 7580S SONY KU 0080E 017 ODD BEZEL SUPER MULTI 42 AD302 008 ODD BRACKET 33 AD302 003 Blueray Combo BR DVD SUPER MULTI DRIVE MODULE 6M AD302 003 BR DVD DRIVE DS 4E1S PLDS KO 0020F 001 BR DVD DRIVE BC 5500S SONY KO 0020E 002 BR DVD DRIVE CT10N HITACHI KO 0020D 001 ODD BEZEL BR DVD 42 AD302 009 ODD BRACKET 33 AD302 003 Categor...

Page 189: ...D BRACKET 33 AD302 004 Keyboard KEYBOARD INTE UI KB INT00 261 KEYBOARD GK GREEK KB INT00 282 KEYBOARD ARE ARABIC ENGLISH KB INT00 293 KEYBOARD CH T CHINESE KB INT00 289 KEYBOARD KO KOREAN KB INT00 276 KEYBOARD RU RUSSIAN KB INT00 271 KEYBOARD TI THAILAND KB INT00 265 KEYBOARD HB HEBREW KB INT00 262 KEYBOARD UK KB INT00 263 KEYBOARD GR GERMAN KB INT00 283 KEYBOARD SW SWITZERLAND KB INT00 266 KEYBOA...

Page 190: ...7 LCD ASSY LCD MODULE 14 1 IN WXGA GLARE W ANTENNA CCD 6M AD302 004 LED PANEL 14 AUO B140XW01 V0 LK 14005 006 LED PANEL 14 CMO N140B6 L02 LK 1400D 004 LED PANEL 14 LPL LP140WH1 TLA1 LK 14008 001 LED PANEL 14 SEC LTN140AT01 G01 LK 14006 009 LVDS CABLE 50 AD302 004 LCD BRACKET R L 33 AD302 005 LCD BEZEL 60 AD302 005 LCD COVER IMR 60 AD302 006 ANTENNA R 1X2 50 AD302 005 ANTENNA R 3X3 50 AD302 006 ANT...

Page 191: ... M470T2864QZ3 CE6 KN 1GB0B 016 RAM 1G DDRII 667 ELPIDA EBE11UE6ACUA 6E E KN 1GB09 008 RAM 1G DDRII 667 HYNIX HYMP112S64CP6 Y5 KN 1GB0G 012 RAM 2G DDRII 667 HYNIX HYMP125S64CP8 Y5 KN 2GB0G 004 RAM 2G DDRII 667 SAMSUNG M470T5663QZ3 CE6 KN 2GB0B 003 RAM 2G DDRII 667 NANYA NT2GT64U8HD0BN 3C KN 2GB03 011 RAM 2G DDRII 667 ELPIDA EBE21UE8ACUA 6E E KN 2GB09 001 Heatsink CPU THERMAL MODULE DIS 60 AC702 001...

Page 192: ... SCREW M2 0D 3 0L K4 6D 0 8T ZK 86 AD302 001 SCREW M 2 5D 3 0L K5 5D 0 8T ZK 86 AD302 002 SCREW M 2 5D 5L K 5 5D ZK NL 86 AD302 003 SCREW M2 5D 10 0L K 5 5D 0 8T ZK 86 AD302 004 SCREW M M 3 0D 3 0L K 4 9D NI 86 AD302 005 SCREW M M 2 5D 3 2L K 6D NI 86 AD302 006 ...

Page 193: ...Chapter 6 183 ...

Page 194: ...5 581G16Mn EM VHP32ATXC2 MC UMACE 1 1G 160 6L 6R CB_n2_1 0D_HG_XC21 C2DT5800 AS4935 581G16Mn PA ACLA Spanish LX AD30X 030 AS4935 581G16Mn EM VHP32ATEA3 MC UMACE 1 1G 160 6L 6R CB_n2_1 0D_HG_ES22 C2DT5800 AS4935 581G16Mn PA ACLA Spanish LX AD30X 029 AS4935 581G16Mn VHP32ATEA1 MC UMACE 1 1G 160 6L 6R CB_n2_1 0D_HG_ES21 C2DT5800 AS4935 581G16Mn AAP Malaysia LX AD30C 001 AS4935 581G16Mn LINPUSAMY1 UMA...

Page 195: ...G_FR33 C2DT5800 AS4935 583G16Mn PA USA LX AD30X 018 AS4935 583G16Mn VHP32ATUS1 MC UMACE 2G 1G 160 6L 6R CB_n2_1 0D_HG_EN32 C2DT5800 AS4935 583G16Mn PA USA LX AD30X 017 AS4935 583G16Mn VHP32ATUS1 MC UMACE 2G 1G 160 6L 6R CB_n2_1 0D_HG_EN33 C2DT5800 AS4935 583G16Mn PA ACLA Portuguese LX AD30X 014 AS4935 583G16Mn EM VHP32ATXC2 MC UMACE 2G 1G 160 6L 6R CB_n2_1 0D_HG_XC21 C2DT5800 AS4935 583G16Mn PA AC...

Page 196: ..._n2_1 0D_HG_NL13 C2DT5800 AS4935 583G25Mn EMEA Holland LX AD30X 070 AS4935 583G25Mn VHP32ATNL1 MC UMACE 2G 1G 250 6L 6R CB_n2_1 0D_HG_NL12 C2DT5800 AS4935 583G25Mn EMEA Luxembourg LX AD30X 069 AS4935 583G25Mn VHP32ATLU1 MC UMACE 2G 1G 250 6L 6R CB_n2_1 0D_HG_IT42 C2DT5800 AS4935 583G25Mn EMEA Norway LX AD30X 068 AS4935 583G25Mn VHP32ATNO1 MC UMACE 2G 1G 250 6L 6R CB_n2_1 0D_HG_NO12 C2DT5800 AS4935...

Page 197: ... 2G 1G 250 6L 6R CB_n2_1 0D_HG_EN13 C2DT5800 AS4935 583G25Mn EMEA Portugal LX AD30X 054 AS4935 583G25Mn VHP32ATPT1 MC UMACE 2G 1G 250 6L 6R CB_n2_1 0D_HG_PT12 C2DT5800 AS4935 583G25Mn EMEA Spain LX AD30X 053 AS4935 583G25Mn VHP32ATES1 MC UMACE 2G 1G 250 6L 6R CB_n2_1 0D_HG_ES22 C2DT5800 AS4935 583G25Mn EMEA Greece LX AD30X 055 AS4935 583G25Mn VHP32ATGR1 MC UMACE 2G 1G 250 6L 6R CB_n2_1 0D_HG_EL32 ...

Page 198: ...G 1G 250 6L 6R CB_n2_1 0D_HG_EN15 C2DT5800 AS4935 583G25Mn EMEA Middle East LX AD30X 044 AS4935 583G25Mn EM VHP32ATME6 MC UMACE 2G 1G 250 6L 6R CB_n2_1 0D_HG_EN15 C2DT5800 AS4935 583G25Mn EMEA Switzerland LX AD30X 043 AS4935 583G25Mn VHP32ATCH1 MC UMACE 2G 1G 250 6L 6R CB_n2_1 0D_HG_IT42 C2DT5800 AS4935 583G25Mn EMEA UK LX AD30X 042 AS4935 583G25Mn VHP32ATGB1 MC UMACE 2G 1G 250 6L 6R CB_n2_1 0D_HG...

Page 199: ..._FP_1 0D_HG_EN11 C2DT5900 AS4935 592G32Mn AAP Thailand LX AC60C 005 AS4935 592G32Mn LINPUSATH1 UMACEF 1 2G 320 BT 6L 6R CB_n2_FP_1 0D_HG_EN11 C2DT5900 AS4935 592G32Mn AAP Philippines LX AD30X 078 AS4935 592G32Mn EM VHP32ATPH1 MC UMACE 1 2G 320 BT 6L 6R CB_n2_1 0D_HG_EN14_Blue UV C2DT5900 AS4935 593G16Mn PA Canada LX AD30X 007 AS4935 593G16Mn VHP32ATCA2 MC UMACE 2G 1G 160 6L 6R CB_n2_1 0D_HG_FR31 C...

Page 200: ...BT 6L 6R CB_n3_FP_1 0D_HG_ZH31 C2DT5900 AS4935 593G32Mn AAP Singapore LX AC60X 019 AS4935 593G32Mn VHP32ATSG1 MC UMACEF 2G 1G 320 BT 6L 6R CB_n2_FP_1 0D_HG_ZH31 C2DT5900 AS4935 593G50Mn AAP Vietnam LX AC60X 018 AS4935 593G50Mn EM VHP32ATVN1 MC UMACEF 2G 1G 500_L BT 6L 6R CB_n3_FP_1 0D_HG_EN13 C2DT5900 AS4935 731G16Mn CHINA China LX AC60Y 002 AS4935 731G16Mn VHB32ATCN1 MC UMACEF 1 1G 160 6L 6R CB_n...

Page 201: ..._HG_EN11 C2DP7350 AS4935 733G25Mn PA Canada LX AC60X 009 AS4935 733G25Mn VHP32ATCA2 MC UMACEF 2G 1G 250 6L 6R CB_n2_FP_1 0D_HG_FR31 C2DP7350 AS4935 733G25Mn PA Canada LX AC60X 010 AS4935 733G25Mn VHP32ATCA2 MC UMACEF 2G 1G 250 6L 6R CB_n2_FP_1 0D_HG_FR33 C2DP7350 AS4935 733G25Mn PA USA LX AC60X 011 AS4935 733G25Mn VHP32ATUS1 MC UMACEF 2G 1G 250 6L 6R CB_n2_FP_1 0D_HG_EN32 C2DP7350 AS4935 733G25Mn ...

Page 202: ...32Mn VHP32ATSG1 MC UMACEF 2G 1G 320 BT 6L 6R CB_n3_FP_1 0D_HG_ZH31_Bl ue UV C2DP8400 AS4935 843G32Mn AAP Singapore LX AC60X 015 AS4935 843G32Mn VHP32ATSG1 MC UMACEF 2G 1G 320 BT 6L 6R CB_n3_FP_1 0D_HG_ZH31 C2DP8400 AS4935 861G25Mn WW WW S2 AC60X 001 AS4935 861G25Mn VHP32AWW1 MC UMACEF 1 1G 250 6L 6R CB_n_FP_1 0D_HG_EN11for RO B sam C2DP8600 AS4935 863G32Mn AAP Singapore LX AC60X 014 AS4935 863G32M...

Page 203: ... 644G32Mi VHP32ATUK1 MC 9MGSHM512CE 2 2G 320 BT 6L 6R CB_abg_1 0D_HG_RU11 C2DT6400 AS4935G 644G32Mn EMEA South Africa LX AC90X 083 AS4935G 644G32Mn EM VHP32ATZA2 MC 9MGSHM512CE 2 2G 320 BT 6L 6R CB_n2_1 0D_HG_EN16 C2DT6400 AS4935G 644G32Mn EMEA South Africa LX AC90X 084 AS4935G 644G32Mn EM VHP32ATZA1 MC 9MGSHM512CE 2 2G 320 BT 6L 6R CB_n2_1 0D_HG_FR23 C2DT6400 AS4935G 644G32Mn EMEA Denmark LX AC90...

Page 204: ...n2_1 0D_HG_RU12 C2DT6400 AS4935G 644G32Mn EMEA Eastern Europe LX AC90X 071 AS4935G 644G32Mn VHP32ATEU5 MC 9MGSHM512CE 2 2G 320 BT 6L 6R CB_n2_1 0D_HG_PL12 C2DT6400 AS4935G 644G32Mn EMEA Eastern Europe LX AC90X 070 AS4935G 644G32Mn VHP32ATEU7 MC 9MGSHM512CE 2 2G 320 BT 6L 6R CB_n2_1 0D_HG_ENR1 C2DT6400 AS4935G 644G32Mn EMEA Hungary LX AC90X 066 AS4935G 644G32Mn VHP32ATHU1 MC 9MGSHM512CE 2 2G 320 BT...

Page 205: ...400 AS4935G 644G32Mn EMEA Middle East LX AC90X 057 AS4935G 644G32Mn EM VHP32ATME3 MC 9MGSHM512CE 2 2G 320 BT 6L 6R CB_n2_1 0D_HG_FR23 C2DT6400 AS4935G 644G32Mn EMEA Middle East LX AC90X 058 AS4935G 644G32Mn EM VHP32ATME4 MC 9MGSHM512CE 2 2G 320 BT 6L 6R CB_n2_1 0D_HG_EN11 C2DT6400 AS4935G 644G32Mn EMEA Middle East LX AC90X 059 AS4935G 644G32Mn EM VHP32ATME2 MC 9MGSHM512CE 2 2G 320 BT 6L 6R CB_n2_1...

Page 206: ...32Mn AAP Singapore LX AD80X 009 AS4935G 732G32Mn VHP32ATSG1 MC 9MGSHM512CEF 1 2G 320 BT 6L 6R CB_n3_FP_1 0D_HG_ZH31_Bl ue UV C2DP7350 AS4935G 732G32Mn AAP Thailand LX AD80X 015 AS4935G 732G32Mn VHP32ATTH1 MC 9MGSHM512CEF 1 2G 320 BT 6L 6R CB_n3_FP_1 0D_HG_TH21 C2DP7350 AS4935G 732G32Mn AAP Singapore LX AD80X 010 AS4935G 732G32Mn VHP32ATSG1 MC 9MGSHM512CEF 1 2G 320 BT 6L 6R CB_n3_FP_1 0D_HG_ZH31 C2...

Page 207: ...Mn EM VHP32ATTR1 MC 9MGSHM512CE 2G 1G 320 6L 6R CB_n2_1 0D_HG_TR32 C2DP7350 AS4935G 733G32Mn EMEA Middle East LX AC90X 041 AS4935G 733G32Mn EM VHP32ATME9 MC 9MGSHM512CE 2G 1G 320 6L 6R CB_n2_1 0D_HG_FR22 C2DP7350 AS4935G 733G32Mn EMEA Middle East LX AC90X 042 AS4935G 733G32Mn EM VHP32ATME2 MC 9MGSHM512CE 2G 1G 320 6L 6R CB_n2_1 0D_HG_AR23 C2DP7350 AS4935G 733G32Mn EMEA Middle East LX AC90X 043 AS4...

Page 208: ... 6R CB_n2_1 0D_HG_NO13 C2DP7350 AS4935G 733G32Mn EMEA France LX AC90X 033 AS4935G 733G32Mn VHP32ATFR1 MC 9MGSHM512CE 2G 1G 320 6L 6R CB_n2_1 0D_HG_FR23 C2DP7350 AS4935G 733G32Mn EMEA Germany LX AC90X 034 AS4935G 733G32Mn VHP32ATDE1 MC 9MGSHM512CE 2G 1G 320 6L 6R CB_n2_1 0D_HG_DE21 C2DP7350 AS4935G 733G32Mn EMEA Belgium LX AC90X 028 AS4935G 733G32Mn VHP32ATBE1 MC 9MGSHM512CE 2G 1G 320 6L 6R CB_n2_1...

Page 209: ...6R CB_n2_1 0D_HG_PL12 C2DP7350 AS4935G 733G32Mn EMEA Eastern Europe LX AC90X 019 AS4935G 733G32Mn VHP32ATEU7 MC 9MGSHM512CE 2G 1G 320 6L 6R CB_n2_1 0D_HG_ENR1 C2DP7350 AS4935G 733G32Mn EMEA Hungary LX AC90X 020 AS4935G 733G32Mn VHP32ATHU1 MC 9MGSHM512CE 2G 1G 320 6L 6R CB_n2_1 0D_HG_HU12 C2DP7350 AS4935G 733G32Mn EMEA Slovenia Croatia LX AC90X 017 AS4935G 733G32Mn VHP32ATSI1 MC 9MGSHM512CE 2G 1G 3...

Page 210: ...BT 6L 6R CB_n2_FP_1 0D_HG_EN14 C2DP8400 AS4935G 842G32Mn TWN GCTWN LX AD80X 004 AS4935G 842G32Mn VHP32ATTW1 MC 9MGSHM512CEF 1 2G 320 BT 6L 6R CB_n2_FP_1 0D_HG_TC11 C2DP8400 AS4935G 842G32Mn CHINA China LX AD80X 003 AS4935G 842G32Mn VHP32ATCN1 MC 9MGSHM512CEF 1 2G 320 BT 6L 6R CB_n2_FP_1 0D_HG_SC11 C2DP8400 AS4935G 862G25Mn AAP Indonesia LX AD80X 017 AS4935G 862G25Mn EM VHP32ATID1 MC 9MGSHM512CEF 1...

Page 211: ...G 863G25Mn VHP32ATEA1 MC 9MGSHM512CE 2G 1G 250 6L 6R CB_n2_1 0D_HG_ES21 C2DP8600 AS4935G 863G32Mn AAP Indonesia LX AD80X 026 AS4935G 863G32Mn EM VHP32ATID1 MC 9MGSHM512CEF 2G 1G 320 BT 6L 6R CB_n2_FP_1 0D_HG_ID24 C2DP8600 AS4935G 864G32Bn AAP Thailand LX AD80X 016 AS4935G 864G32Bn VHP32ATTH1 MC 9MGSHM512CEF 2 2G 320 BT 6L 6R CB_n3_FP_1 0D_HG_TH21 C2DP8600 AS4935G 864G32Mn AAP Singapore LX AC90X 00...

Page 212: ...G 944G32Bn VHP32AWW1 MC 9MGSHM512CEF 2 2G 320 BT 6L 6R CB_n3_FP_1 0D_HG_EN11St Helens C C2DT9400 AS4935G 944G32Mn AAP Singapore LX AC90X 003 AS4935G 944G32Mn VHP32ATSG1 MC 9MGSHM512CE 2 2G 320 BT 6L 6R CB_N_1 0D_HG_ZH31 C2DT9400 AS4935G 944G50Mn AAP Singapore LX AD80X 023 AS4935G 944G50Mn VHP32ATSG1 MC 9MGSHM512CEF 2 2G 500_L BT 6L 6R CB_n3_FP_1 0D_HG_ZH31 C2DT9400 AS4935G 952G25Mn WW WW S2 AC70X ...

Page 213: ...II6 N AS4935 581G32Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 582G16Mn NLED14WXGAG UMA N SO2GBII6 N AS4935 582G25Mn NLED14WXGAG UMA N SO2GBII6 N AS4935 582G32Mn NLED14WXGAG UMA N SO2GBII6 N AS4935 583G16Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 583G16Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 583G16Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 583G16Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935...

Page 214: ...SO1GBII6 AS4935 583G25Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 583G25Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 583G25Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 583G25Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 583G25Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 583G25Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 583G25Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 583G25Mn NLED14WXGAG...

Page 215: ...83G25Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 583G32Mn NLED14WXGAG UMA N SO2GBII6 SO1GBII6 AS4935 591G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 591G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 591G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 591G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 591G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 591G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 591G16Mn NLED14WXGAG UMA N ...

Page 216: ...5 731G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 731G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 731G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 731G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 731G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 731G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 731G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 731G16Mn NLED14WXGAG UMA N SO1GBII6 N AS4935 731G25Mn NLED14WXGAG UMA N SO1GBII6 N ...

Page 217: ...2GBII6 AS4935G 581G16Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO1GBII6 N AS4935G 582G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 N AS4935G 582G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 N AS4935G 592G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 N AS4935G 592G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 N AS4935G 592G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 N AS4...

Page 218: ...14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO2GBII6 AS4935G 644G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO2GBII6 AS4935G 644G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO2GBII6 AS4935G 644G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO2GBII6 AS4935G 644G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO2GBII6 AS4935G 644G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII...

Page 219: ... 9MGSHM 512M DDR2 64 16 4 SO2GBII6 N AS4935G 732G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 N AS4935G 732G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 N AS4935G 732G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 N AS4935G 732G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 N AS4935G 733G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G 733G32Mn NLED14WXGAG 9M...

Page 220: ...14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G 733G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G 733G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G 733G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G 733G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G 733G32Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII...

Page 221: ...M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G 863G25Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G 863G25Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G 863G25Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G 863G25Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G 863G25Mn NLED14WXGAG 9MGSHM 512M DDR2 64 16 4 SO2GBII6 SO1GBII6 AS4935G...

Page 222: ...81G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 N AS4935 581G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 581G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 581G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 581G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 581G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 581G16Mn N16...

Page 223: ...Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS N...

Page 224: ...0GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 583G25Mn N250GB5 4KS NSM8XS ...

Page 225: ...0GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 593G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 593G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 593G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 593G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 593G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935 593G32Mn N320GB5 4KS NSM8XS ...

Page 226: ...ild in SP1x2MMW N AES1610 AS4935 733G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N AES1610 AS4935 733G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N AES1610 AS4935 733G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N AES1610 AS4935 733G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N AES1610 AS4935 733G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 N AS4935 842G25Mn N250GB5 4...

Page 227: ...2Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 N AS4935G 644G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 N AS4935G 644G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 N AS4935G 644G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 N AS4935G 644G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 N AS4935G 644G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT...

Page 228: ...ild in SP1x2MMW BT 2 0 N AS4935G 644G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 N AS4935G 644G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 N AS4935G 731G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N AES1610 AS4935G 731G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N AES1610 AS4935G 731G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N AES1610 AS4935G 731G32Mn N320G...

Page 229: ...33G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935G 733G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935G 733G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935G 733G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935G 733G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935G 733G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935G 733G32Mn N3...

Page 230: ...P1x2MMW N N AS4935G 733G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP3x3MMW BT 2 0 AES1610 AS4935G 733G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP3x3MMW BT 2 0 AES1610 AS4935G 841G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 AES1610 AS4935G 842G16Mn N160GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935G 842G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 AES1610 AS4935G 842G32Mn N3...

Page 231: ...35G 864G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW BT 2 0 AES1610 AS4935G 864G32Mn N320GB5 4KS NSM8XS 6 in 1 Build in SP3x3MMW BT 2 0 AES1610 AS4935G 864G50Bn N500GB5 4KS NBDCB2XS 6 in 1 Build in SP3x3MMW BT 2 0 AES1610 AS4935G 864G50Mn N500GB5 4KS NSM8XS 6 in 1 Build in SP3x3MMW BT 2 0 AES1610 AS4935G 942G25Mn N250GB5 4KS NSM8XS 6 in 1 Build in SP1x2MMW N N AS4935G 944G32Bn N320GB5 4KS NBDC...

Page 232: ...Appendix A 222 ...

Page 233: ...ons are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 4935 4935G series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Page 234: ... ALC888S Battery 10001063 SONY 6CELL2 2 Battery SONY AS 2007A Li Ion 3S2P SONY 6 cell 4400mAh Main COMMON Normal Type 60001535 PANASONIC 6CELL2 2 Battery PANASONIC AS 2007A Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON PSS 60002162 SIMPLO 6CELL2 2 Battery SIMPLO AS 2007A Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON PSS 60002162 SIMPLO 6CELL2 2 Battery SIMPLO AS 2007A Li Ion 3S2P LGC 6 cell ...

Page 235: ...35W R 0 10001067 INTEL C2DP8700 CPU Intel Core2Dual P8700 PGA 2 53G 3M 1066 25W R 0 10001067 INTEL C2DP8600 CPU Intel Core2Dual P8600 PGA 2 4G 3M 1066 25W R 0 10001067 INTEL C2DP8400 CPU Intel Core2Dual P8400 PGA 2 26G 3M 1066 25W R 0 Finger Print Reader 9999995 ONE TIME VENDER AES1610 Authentec AES1610 HDD 60002036 SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160310AS Crockett SATA LF F W...

Page 236: ...4WXGAG LED LCD AUO 14 WXGA Glare B140XW01 V0 0A LF 220nit 8ms 500 1 60002215 SAMSUNG NLED14WXGAG LED LCD SAMSUNG 14 WXGA Glare LTN140AT01 G01 LF 220nit 8ms 500 1 60003089 LG NLED14WXGAG LED LCD LPL 14 WXGA Glare LP140WH1 TLA1 LF 220nit 8ms 500 1 10001038 CMO NLED14WXGAG LED LCD CMO 14 WXGA Glare N140B6 L02 LF 220nit 8ms 400 1 Memory 60001993 NANYA SO1GBII6 Memory NANYA SO DIMM DDRII 667 1GB NT1GT6...

Page 237: ... Tray DL 8X GT10N LF W O bezel SATA 10001063 SONY NSM8XS ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD 7580S LF W O bezel SATA 10001070 PHILIPS NSM8XS ODD PLDS Super Multi DRIVE 12 7mm Tray DL 8X DS 8A2S LF W O bezel SATA Remote Control 10001074 FORMOSA RC804V B Formosa21 Remote Controller RC804V B EN 9999995 ONE TIME VENDER RC803V Fomosa21 RC803V For Vista 10001074 FORMOSA RC804V B Fomosa21 Rem...

Page 238: ...2 10001067 INTEL SP1x2MMW Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM 895361 10001067 INTEL SP1x2MMW Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 non FCC IC 10001067 INTEL SP3x3MMW Lan Intel WLAN 533AN_MMWG Shirley Peak 5300 non FCC IC 9999995 ONE TIME VENDER 3rd WiFi 1x2 BGN Foxconn Wireless LAN Atheros AR5B91 1x2 BGN 9999995 ONE TIME VENDER 3rd WiFi 1x2 BGN Foxconn Wireless LAN Wireless LAN Ra...

Page 239: ...formation on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information ...

Page 240: ...230 Appendix C ...

Page 241: ...asyTouch Failure 159 Euro 15 External Module Disassembly Flowchart 53 F Features 1 Fingerprint Reader Failure 160 Flash Utility 42 FPC Cable 106 FRU Field Replaceable Unit List 173 H Hard Disk Drive Module 61 Hibernation mode hotkey 14 Hinge Covers 67 Hot Keys 12 I Indicators 10 Intermittent Problems 162 Internal Microphone Failure 152 Internal Speaker Failure 150 J Jumper and Connector Locations ...

Page 242: ...ers hotkey 14 System Block Diagram 4 T Test Compatible Components 223 Thermal Unit Failure 160 Top 169 touchpad hotkey 14 Touchpad Failure 150 Troubleshooting Built in KB Failure 149 EasyTouch Buttons 159 Fingerprint Reader 160 Internal Microphone 152 Internal Speakers 150 LCD Failure 149 MediTouch Buttons 159 No Display 147 Other Failures 161 Power On 146 Thermal Unit 160 Touchpad 150 USB 157 WLA...

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