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3Com 3C3FE574BT, User Manual

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3Com 3C3FE574BT User Manual Download Page 43

I

NDEX

A

Artisoft LANtastic   29

installing the network driver   29

auto polarity   7, 11
AutoLink   25

DOS   25
Windows 3.x   25
Windows for Workgroups   25

B

Banyan VINES   27

installing the network driver   27

D

DEC PATHWORKS   29

installing the network driver   29

disconnecting the cables   20
DOS   25

installation   25

I

IBM LAN Server   28

installing the network driver   28

installation

Artisoft LANtastic drivers   29
Banyan VINES drivers   27
DEC PATHWORKS drivers   29
disconnecting the cables   20
DOS   25
IBM LAN Server 4.0 drivers for DOS   28
Microsoft LAN Manager drivers   30
NDIS 2 network drivers   27
removing the card (Windows 2000)   2
uninstalling the card (Windows 

2000)   1

uninstalling the card (Windows NT)   16
Windows 2000   1
Windows 3.x   25
Windows for Workgroups   33
Windows NT   13

L

LEDs   21

10 Mbps LED   21
100 Mbps LED   21

M

Microsoft LAN Manager   30

N

NDIS 2   27

driver installation   27

P

polarity   7, 11

S

setup for Windows Millennium Edition   5

T

technical support

3ComFacts   36
returning products for repair   38
support from network suppliers   36

troubleshooting

Windows 2000   2
Windows 95   10
Windows 98   6
Windows Me   6
Windows NT   16

W

Windows 2000   1

installation   1, 9
installing the network interface   1
troubleshooting   2
uninstalling   1

Windows 3.x   25

AutoLink   25
installation   25

Windows 95

troubleshooting   10
uninstalling   10

Windows 98

installation   5

Windows for Workgroups   33

AutoLink   25
installation   33

Windows Me

installation   5
troubleshooting   6
uninstalling   6

Windows NT   13

installing network components   16
troubleshooting   16

Summary of Contents for 3C3FE574BT

Page 1: ...http www 3com com http www 3com com productreg 3Com 10 100 LAN PC Card Published October 2000 ...

Page 2: ...m and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252...

Page 3: ...rd 6 Troubleshooting 6 3 SETUP FOR WINDOWS 95 Installing the PC Card 9 Confirming Installation 9 Uninstalling the Card 10 Troubleshooting 10 4 SETUP FOR WINDOWS NT Inserting the PC Card and Running the Installation 13 Installation Using Softex Software 13 Installing the Network Interface 14 Installation Using System Soft Software 14 Installation Using Point Enabler 14 Installing the Network Interf...

Page 4: ...egin 27 Banyan VINES 27 IBM LAN Server 4 0 for DOS 28 Artisoft LANtastic 6 0 29 DOS Prompt 29 Windows 29 DEC PATHWORKS 29 Microsoft LAN Manager 30 8 INSTALLATION FOR WINDOWS FOR WORKGROUPS Before You Begin 33 Installing the Network Driver 33 A 3COM SUPPORT On Line Support 35 World Wide Web Site 35 3Com Support Web Site 35 3Com Software Library 35 3Com KnowledgeBase 35 Frequently Asked Questions 35...

Page 5: ...rt your computer if prompted Confirming Installation 1 Double click the My Computer icon 2 Double click the Control Panel icon 3 Double click the System icon The System Properties box appears detailing your system setup 4 Click the Hardware tab and then the Device Manager button A list of devices appears arranged by type 5 Double click Network Adapters The LAN card name appears confirming successf...

Page 6: ...r manual for information on removing cards Store the card in its original or similar packaging Troubleshooting CAUTION Exit any communications or networking applications before removing the card Symptom Solution Basic troubleshooting applicable for all problem situations Inspect all cables and connections Check whether your card is fully inserted into the slot Check the Web site for your computer ...

Page 7: ...rared port then remove and reinstall the card Losing network connection after disconnecting or changing the media speed when using NetWare servers and IPX SPX protocol This happens when the frame type is selected automatically A temporary solution is to reboot the system after disconnecting reconnecting the cable in NetWare networks The permanent solution is to use specific frame types such as 802...

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Page 9: ...eive prompts for the PC Card Installation CD Insert the CD and select the path from the drop down list Click OK The path is d install disks 574BT where d is your CD ROM drive During the installation process you may also receive prompts for the Windows Me or 98 installation CD Insert the CD and indicate the correct path 5 Restart your computer if prompted Confirming Installation 1 Double click the ...

Page 10: ...or multiple installations of the card Check whether your system s PCMCIA or CardBus Controller is installed and running properly go to Control Panel System Device Manager PCMCIA Card Verify that the controller is present and shows no errors Open Control Panel PC Card to confirm that the system recognizes your card In Control Panel Network make sure that you have the correct clients and protocols i...

Page 11: ...rk 2 Double click the LAN card 3 Click the Advanced tab 4 Select Network Link Selection and select the correct speed Slow or dropped connection on a 10 100 switch or hub The switch may be forced to 10 Mbps Open Control Panel Network Advanced and disable Auto Polarity 1 Open Control Panel Network 2 Double click the LAN PC Card 3 Click the Advanced tab 4 Select Automatic Polarity Selection and selec...

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Page 13: ...e prompts for the PC Card Installation CD Insert the CD and select the path from the drop down list Click OK The path is d install disks 574BT where d is your CD ROM drive During the installation process you may also receive prompts for the Windows 95 installation CD Insert the CD and indicate the correct path 5 Restart your computer if prompted Confirming Installation 1 Double click the My Comput...

Page 14: ... System Device Manager PCMCIA Card Verify that the controller is present and shows no errors Open Control Panel PC Card to confirm that the system recognizes your card In Control Panel Network application make sure that you have the correct clients and protocols installed At installation Update Device Driver window does not appear The LAN PC Card may have already been installed The LAN PC Card may...

Page 15: ...s the automatic settings work fine However if you to need to force speed or duplex settings to match those of an attached device 1 Open Control Panel Network 2 Double click FE574BT 3Com 10 100 LAN PC Card Fast Ethernet 3 Click the Advanced tab 4 Select Network Link Selection and select the correct speed Slow or dropped connection on a 10 100 switch or hub The switch may be forced to 10 Mbps Open C...

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Page 17: ...rs Installation Using Softex Software Use the following procedures if the Softex PC Card Controller for Windows NT 4 0 is installed on your system If the Softex software is not installed use the procedures for Installation Using Point Enabler on page 14 For the following procedures The computer must be running Windows NT 4 0 The Softex PC Card Controller for Windows NT 4 0 must be installed Window...

Page 18: ...he PC Card and Using the Utilities on page 19 The system will find the card and display a PCMCIA Card Not Configured dialog box 2 Click Correct Use the path d install disks 574BT where d is your CD ROM drive The card wizard for Windows NT will appear with instructions for installing the card 3 Click OK and continue with the procedure described for Installation Using Point Enabler on page 14 Instal...

Page 19: ...k protocol required for your site and click Next 9 In the Network Services window place a check mark in the box next to each desired service Unless you are following specific guidelines from your MIS department select the default settings 10 Click Next to install the selected components 11 When prompted enter the path to the Windows NT installation files for example D i386 on the NT CD and click C...

Page 20: ...your current network settings you may see the Microsoft TCP IP Properties screen 7 When prompted to reboot the computer remove the Installation CD from the CD ROM drive and click Yes Uninstalling the Card To remove the PC Card and LAN software from your system 1 From the Control Panel open Network Adapters 2 Select FE574 3Com 10 100 LAN PC Card Fast Ethernet and click Remove 3 Reboot Troubleshooti...

Page 21: ...the infrared port then remove and reinstall the card The LAN PC Card fails to function properly with Softex Card Services installed Make sure that you have the appropriate version of Softex installed for your machine and that you are using the Softex drivers located on the installation CD that shipped with the product The LAN PC Card fails to function with SystemSoft Card Services installed System...

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Page 23: ...nd Inserting the PC Card 1 Connect the PC Card to the network as shown below 2 Insert the LAN PC Card into the PC Card slot and push carefully until the card seats firmly CAUTION Do not force the LAN PC Card into the slot or you may bend the pins inside the slot ...

Page 24: ...To release the adapter squeeze the release clips located on the sides of the connector All other cables used with the PC Cards lock in place when connected to the cards To release a cable simply pull the cable free from the PC Card CAUTION Do not pull or attempt to disconnect the network adapter cable without squeezing the release clips Otherwise you may damage the card and make it inoperable ...

Page 25: ...LAN Connector LEDs 21 LAN Connector LEDs Type III PC Card The connector lights to indicate network connection status Green indicates a 10 Mbps link Yellow indicates a 100 Mbps link ...

Page 26: ...status of your network link as follows Steady indicates a good connection between the card and the hub Blinking indicates either a faulty connection or if the speed was set manually the connection was not made at that speed Off indicates that there is no connection between the card and the network NOTE You can use the LEDs to verify link integrity only when the LAN card is connected to the network...

Page 27: ...e has been installed to start it in your browser 1 Open the Start menu and select Programs 2 Select 3Com Mobile 3 Select 3Com FE574BT 4 Select User Guide Making Your Own Installation Diskettes To make your own installation disks from the Installation CD format one diskette and label it 3Com 10 100 LAN PC Card Installation To create an Installation diskette 1 Insert the Installation CD in the CD RO...

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Page 29: ...s described in Chapter 5 2 Boot the PC under DOS 3 With the Installation Disk in your CD ROM drive type d install where d is your CD ROM drive at the DOS prompt and press Enter 4 Select Intelligent Auto Install and Config for NetWare Intelligent Auto Install When the OS selection screen appears press Enter 5 Select Intelligent Auto Install for DOS Windows 3 x or WFW 3 11 Several messages appear wh...

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Page 31: ...hipped on the Installation Disk You can install the NDIS driver using your network operating system installer Banyan VINES Before you begin installation you must have the Interrupt Request IRQ for your LAN card Also DOS must be installed on the target workstation s C drive or you must have a DOS boot disk 1 Use the DOS MD command to create a subdirectory called VINES 2 Copy the contents of the VIN...

Page 32: ...substituting A for C for a floppy disk installation DEVICE C VINES PROTMAN DOS I C VINES DEVICE C VINES EL3C574 DOS LASTDRIVE M 17 Edit the AUTOEXEC BAT file to add the following lines cd vines ban cd BAN loads the NDISBAN drivers and reads the PCCONFIG DB file to invoke changes made during the PCCONFIG stage IBM LAN Server 4 0 for DOS To install the 3Com NDIS driver EL3C574 DOS for IBM LAN Server...

Page 33: ...tallation Disk in the floppy drive 3 Select Run from the File menu 4 Type a install and press Enter 5 Follow the instructions and enter the required information 6 Select NDIS Support for Network Adapters in the Select Network Adapter window 7 When prompted remove the LANtastic disk insert the LAN Installation Disk and press Enter The NDIS driver is copied to your hard drive from the LAN Installati...

Page 34: ...menus will appear 13 Follow the DEC instructions to complete the installation If you are not using Card Services and you are using a memory manager you must exclude the CIS memory address range for the LAN card and other Card Services devices 14 Reboot the PC To install the driver for DOS Windows version 4 1 see the PATHWORK TXT file in the HELP directory on the Installation Disk Microsoft LAN Man...

Page 35: ... showing the PC card driver 4 Select the FE574BT 3Com 10 100 LAN PCCard Fast Ethernet driver 5 Select the protocol which you obtained from your system administrator to use with the LAN card If required ask your system administrator for the name of the protocol 6 Follow the prompts to complete the installation and make sure to save the configuration 7 Edit the CONFIG SYS file and exclude the CIS Me...

Page 36: ......

Page 37: ...er for WFW follow these steps 1 Using the Windows menu select Network 2 Select Network Setup 3 In the Network Setup dialog box select the Networks button 4 Select Install Microsoft Windows Network and then click OK 5 Select the Drivers button 6 In the Network Adapters dialog box click Add Adapter A dialog box appears listing the supported network adapters on the disk 7 From the list of network ada...

Page 38: ...lation After you enter the information click OK A message appears prompting you to restart your PC 15 Click Continue instead 16 If you are not using Card Services and you have a memory manager all PCs running Windows have a memory manager you must exclude the CIS memory address range for the PC Card and other Card Services devices ...

Page 39: ...ware downloads including the latest version of this manual for all FE574BT family products 3Com KnowledgeBase http knowlegebase 3com com This link takes you to the knowledge base for 3Com products The link to the LAN and LAN PC Cards contains a list of known problems on specific computer models and suggests ways to solve the problems Frequently Asked Questions http support 3com com infodeli inotes...

Page 40: ...ial number A list of system hardware and software including revision levels Diagnostic error messages Details about recent configuration changes if applicable Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier 3Com offers technical telephone support services If you contact 3Com for assistance have the following informatio...

Page 41: ...urope 31 0 30 6029900 phone or 31 0 30 6029999 fax From the following European countries use toll free numbers Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K 06 607468 0800 71429 800 17309 0800 113153 0800 917959 0130 821502 00800 12813 1 800 553117 177 3103794 1678 79489 0800 0227788 800 1137...

Page 42: ...44 1442 435860 44 1442 435718 From the following European countries you may call the toll free numbers select option 2 and then option 2 Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K 06 607468 0800 71429 800 17309 0800 113153 0800 917959 0130 821502 00800 12813 1800553117 177 3103794 1678 794...

Page 43: ...ninstalling the card Windows NT 16 Windows 2000 1 Windows 3 x 25 Windows for Workgroups 33 Windows NT 13 L LEDs 21 10 Mbps LED 21 100 Mbps LED 21 M Microsoft LAN Manager 30 N NDIS 2 27 driver installation 27 P polarity 7 11 S setup for Windows Millennium Edition 5 T technical support 3ComFacts 36 returning products for repair 38 support from network suppliers 36 troubleshooting Windows 2000 2 Wind...

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Page 45: ...rence and 2 this device must accept any interference received including interference that may cause undesired operation INDUSTRY CANADA ICES 003 This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations AVIS DE CONFORMITÉ À LA RÉGLEMENTATION D INDUSTRIE CANADA Cet appareil numérique de la classe B est conform à la norme NMB 003 du Canada SAFET...

Page 46: ...the Voluntary Control Council for Interference from information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual ...

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