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2N Helios IP, Configuration Manual

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2N Helios IP Configuration Manual Download Page 125

2N TELEKOMUNIKACE a.s., www.2n.cz

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5.4.4 E-Mail

To  inform  the  intercom  users  on  all  missed  and/or  successfully  completed  calls, 

configure 

  to  send  an  e-mail  after  every  call  to  the  called  user.  You  can 

2N  Helios  IP

compile the e-mail subject and message text of your own. If your intercom is equipped 

with a camera, you can automatically attach one or more snapshots taken during the 

call or ringing.

The intercom sends e-mails to all the users whose valid e-mail addresses are included 

in the users list. If the 

 parameter in the user list is empty, e-mails are sent to the 

E-Mail

default e-mail address.

You can also send e-mails via Automation using the 

action.

Action.SendEmail 

Note

The  E-mail  function  is  available  with  the  Gold  or  Enhanced  Integration 
licence only.

List of Parameters

SMTP

SMTP service enabled – enable/disable sending e-mails from the intercom.

Summary of Contents for Helios IP

Page 1: ...www 2n cz 2N Helios IP IP Intercom Configuration Manual Version 2 17 ...

Page 2: ...marks and or trademarks or brands protected by law 2N TELEKOMUNIKACE a s administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if 2N TELEKOMUNIKACE a s hereby declares that the 2N product complies ...

Page 3: ...the holder of the ISO 9001 2009 certificate All development production and distribution processes of the company are managed by this standard and guarantee a high quality technical level and professional aspect of all our products ...

Page 4: ...3 Model Differences and Function Licensing 4 Signalling of Operational Statuses 5 Intercom Configuration 5 1 Status 5 2 Directory 5 3 Hardware 5 4 Services 5 5 System 5 6 Used Ports 6 Supplementary Information 6 1 Troubleshooting 6 2 Directives Laws and Regulations 6 3 General Instructions and Cautions ...

Page 5: ...an be dialled in parallel or sequentially Thanks to an integrated time sheet it is possible to configure each of the buttons in such a way that the called party is always accessible and or calls to selected phone numbers can be barred off the working hours Some models are equipped with a numeric keypad which can be used as 2N Helios IP a code lock or a standard push button phone The intercoms help...

Page 6: ...n to prevent persons from injury Warning Always abide by this information to prevent damage to the device Caution Important information for system functionality Tip Useful information for quick and efficient functionality Note Routines or advice for efficient use of the device ...

Page 7: ...lation Manual of your intercom model If there is no DHCP server in your LAN use the intercom buttons to set the static IP address mode refer to the Installation Manual of your intercom model Your intercom address will then be Use it for the first login and then change it if 192 168 1 100 necessary Now enter the intercom IP address into your favourite browser We recommend you to use the latest Chro...

Page 8: ...put it down just in case Because if you forget the password you will have to reset the intercom to default values refer to the Installation Manual of your intercom model and lose all your current configuration changes Tip FAQ IP address How to get IP address of 2N Helios IP ...

Page 9: ...ware upon the first login to the intercom Refer to for the latest firmware version Press the www 2n cz Update button in the menu to upload firmware The intercom Firmware System Maintenance will get restarted upon upload and only then the updating process will be complete The process takes about 30 seconds ...

Page 10: ... Phone number ID set the intercom phone number or another unique ID composed of characters and digits to identify the intercom uniquely in calls and registration Domain set the domain name of the service with which the intercom is registered Typically it is equivalent to the SIP Proxy or Registrar address If you do not use a SIP Proxy in your intercom installation enter the intercom IP address If ...

Page 11: ...Registrar IP address or domain name The SIP Proxy and SIP Registrar addresses are usually identical Registration enabled enable intercom registration with the set SIP Registrar If your SIP server requires authentication of terminal equipment enter the following parameters Password enter the password for intercom authentication ...

Page 12: ...ion 1 which corresponds to quick dial button 1 in the Directory Users menu Enable the position in the field and enter the called station phone Position Enabled number into the parameter in the section Phone Number User Phone Numbers You can also use the intercom with one or more IP phones without a SIP 2N Helios IP server Use the for outgoing calls and enter the called phone SIP Direct SIP Call ad...

Page 13: ...or a code from the IP phone keypad during a call Connect the electric lock as instructed in the Installation Manual of your intercom model Enable the switch in the parameter in the Switch Enabled Hardware Switches tab set the to the intercom output to which the electric Switch 1 Controlled Output door lock is connected Now set one or more activation codes for the electric door lock switching ...

Page 14: ...ect the configuration options If a function is not available in all the models there is a note in the respective subsection and reference to this section The table below includes an overview of properties and functions of all the 2N Helios IP models Property Model 2N Helios IP Verso Vario Force Safety Uni Audio Kit Video Kit Part No 9155 9137 9151 9152 9153 9154 9154 C Integrated camera optional n...

Page 15: ...meric keypad optional no Digital input yes optional no 2 Wideband audio codecs L16 G 722 yes no yes Amplifier power output 2 W 150 mW 1 W 10 W Adjustable microphone gain no yes Extended amplifier power output 10 W no yes no no Tamper switch optional no optional yes no Users position count 1999 2 16 User deputy yes no yes User activation deactivation yes no yes Controlled switch count 4 1 4 Switch ...

Page 16: ...902 InformaCast Part No 9137910 NFC Part No 9137915 The G 729 licence allows the audio codec G 729 to be used The InformaCast licence allows the SingleWire InformaCast protocol to be used The NFC licence enables authentication via NFC equipped mobile phones for selected 13Mhz RFID card reader models No licenced features are available for the model 2N Helios IP Uni The table below includes the func...

Page 17: ...rofi Audio video streaming RTSP Server External IP camera support ONVIF support PTZ function support Motion detection support Extended switch setting options HTTP API see note below Automation functions E mail sending SMTP Client Automatic update TFTP HTTP Client FTP client SNMP client TR 069 802 1x support SIPS TLS support NFC support ...

Page 18: ... with the Gold or Enhanced HTTP API Integration licence only Only Camera API a Switch API is available without this licence Note Extended switch setting options switch activation with quick dial button time profile for switch Tip FAQ License for 2N Helios IP How to get it ...

Page 19: ...ation code The activation code is used for user user s position activation Refer to the Users subsection for the activation code settings User deactivated This tone signals entering of the user deactivation code The deactivation code is used for user user s position deactivation A deactivated user may not be called but the call can if necessary be forwarded to a deputy if defined Refer to the User...

Page 20: ... restart 2N Helios IP A successful launch is signalled by this tone combination Connected to LAN IP address received 2N Helios IP logs in upon the internal application launch A successful LAN login is signalled by this tone combination Disconnected from LAN IP address lost This tone signals UTP cable disconnection from Disconnection 2N Helios IP is signalled by this tone combination Invalid teleph...

Page 21: ...nalling 2N Helios IP enables the user to set a call end timeout to avoid call blocking Press a key on your VoIP phone to extend the call time during this timeout Connected VoIP phone This short tone signals successful connection between a VoIP phone and 2N Helios IP ...

Page 22: ...2N TELEKOMUNIKACE a s www 2n cz 22 177 5 Intercom Configuration ...

Page 23: ...screen header includes the intercom name refer to the parameter in the Display Name Services menu Select the web interface language with the and buttons Phone SIP CZ EN Press the button in the right hand upper corner to log out Log out The start screen is also the first menu level and quick navigation click on a tile to selected intercom configuration sections Some tiles also display the state of ...

Page 24: ...g etc settings Audio audio signalling etc volume control microphone parameters Camera internal camera external IP camera settings Keyboard button and keyboard settings Buttons user speed dial settings Display basic display settings Card Reader card reader Wiegand interface settings Extenders extender settings 2N Helios IP Verso Services Phone telephone and SIP connection settings Streaming audio v...

Page 25: ...802 1x packet capturing Date and Time real time and time zone settings Licence licence settings trial licence activation Certificates certificate and private key settings Auto provisioning automatic firmware and configuration update settings Syslog syslog message sending settings Maintenance backup and configuration reset firmware update ...

Page 26: ...ar status and other essential information on the Status intercom The menu is divided into five tabs and Device Services Licence Access Log Events Device The tab displays basic information on the intercom model its features Device firmware and bootloader versions and so on ...

Page 27: ...2N TELEKOMUNIKACE a s www 2n cz 27 177 Services The tab displays the status of the network interface and selected services Services ...

Page 28: ...IKACE a s www 2n cz 28 177 Licence The tab displays the list of licensed functions of the intercom including their Licence current availability on the basis of a valid licence key entered in the System Licence menu ...

Page 29: ...UNIKACE a s www 2n cz 29 177 Access Log The tab displays the last 10 records on applied cards Each record includes Access Log the card tapping time card ID and type and description details validity card owner etc ...

Page 30: ...2N TELEKOMUNIKACE a s www 2n cz 30 177 5 2 Directory Here is what you can find in this subsection 5 2 1 Users 5 2 2 Time Profiles 5 2 3 Holidays 5 2 4 Access Cards ...

Page 31: ...the quick dial button count and extending options Every record in the Users list includes the following parameters a mandatory parameter for easier user search for example Name user e mail address for sending missed call information You can enter E mail more e mail addresses separated with commas number to be used for user calling via a numeric keypad The Virtual number number can have 2 to 4 digi...

Page 32: ...ential user management troubles enter the switch activating user codes door lock activation User switch codes e g A time profile can be assigned to each code enter the user defined access cards with without a time profile User cards Enable disable double authentication valid user card switch activating code for each user enter the user defined codes to activate User activation and deactivation cod...

Page 33: ...ected to the PC This parameter is available in display equipped models only enter the user E mail to which information on missed or successful calls E mail can be sent Refer to the E Mail subsection for more details select a number to be used for user calling via a numeric Virtual number keypad Enable this function in the in the Dial by Numeric Keypad Hardware menu Keyboard set card numeric code a...

Page 34: ... number of the station to which the call shall be routed Enter the address sip user_id domain port for Direct SIP calling e g sip 200 192 168 22 15 or Enter device device_name for sip name yourcompany calls to the application Set the device name in the mobile 2N Helios IP Mobile application Enter or behind the phone number to specify which SIP 1 2 account shall be used for outgoing calls account 1...

Page 35: ...defines the destination port for the intercom 2N Helios IP Eye HTTP communication Note The Helios IP Eye Address function is available in selected 2N Helios IP models only refer to the model and licence overview When Enhanced Integration is not licensed on a device it is possible to control the locks only when a call is in progress If a call with user who has address filled in is in progress no li...

Page 36: ...uted in the event of inaccessibility Enter user position number or use search button The deputy setting is applied when the user fails to answer the call to any of its phone numbers within the predefined timeout or if the user numbers are inaccessible for other reasons time profiles user deactivation ...

Page 37: ...phone numbers but to the predefined user deputy at inaccessibility User activation code set a private user activation code up to 16 characters including digits 0 9 only If the user activation code is the only code defined or the activation and deactivation codes are identical the activation code is used both for user activation and deactivation User deactivation code set a private user deactivatio...

Page 38: ...ard Refer to the Access subsection for details Cards Card ID set the user access card ID 6 32 characters including 0 9 A F Each user can be assigned just one access card When a valid card is tapped on the reader the switch associated with the card reader gets activated If the double authentication mode is enabled the switch can only be activated using both a card and numeric code Time profile assi...

Page 39: ...he same time Auth ID is valid only if one of the profiles is active at least display the current pairing state Inactive Waiting for pairing PIN Pairing state validity expired or Paired display the date and time of the generated authorisation PIN Pairing valid until validity end Pairing via Bluetooth Module in Intercom To pair a mobile phone with the user Click at Auth ID to start pairing for the s...

Page 40: ... 4 USB RFID Card Reader It is possible to read the card ID via an RFID card reader Proceed as follows Go to the USB Driver settings 2N Helios IP Set up the COM port for the connected reader Press the Read button via the web interface 2N Helios IP ...

Page 41: ...2N TELEKOMUNIKACE a s www 2n cz 41 177 4 5 Tap the card on the card reader The card ID is successfully read Do not forget to save the configuration ...

Page 42: ... according to a week time sheet to define availability of the selected function Just set from to or days in the week on which the function shall be available helps you create up to 20 time profiles depending on the 2N Helios IP 2N model that can be assigned to the function refer to the Users Access Cards Helios IP and Switches settings The time profiles are defined not only using the week time she...

Page 43: ...iod A profile is active when it matches the set intervals If a day is marked as holiday refer to the last table row Holiday Directory Holidays is applied regardless of the day in a week Make sure that the real time settings are correct refer to the Date and Time subsection to make this function work properly Note You can set any number of intervals within a day 8 00 12 00 13 00 17 00 18 00 20 00 e...

Page 44: ...tivation and deactivation Profile deactivation code set the profile deactivation code 16 characters including digits 0 9 only Profile current state select the current state of the user Note If the profile activation deactivation code is not defined the profile state is based on the time sheet exclusively If you apply a time profile together with the activation deactivation code the profile will be...

Page 45: ...s for the coming 5 years click the year number at the top of the screen to select a year A calendar is displayed for you to select unselect a holiday Fixed annual holidays are marked green and variable holidays valid for the particular year only are blue Click a date once to select a fixed holiday click twice to select a variable holiday and click for the third time to remove the holiday from the ...

Page 46: ... remove a card from the list apply the minus card and then tap the card to be removed on the reader The RFID card record will be cancelled and access via this card will be blocked Service cards help you add remove cards to from the list Enter their IDs in the Plus Card ID and Minus Card ID fields in the 6 32 characters including 0 9 Service Cards A F i e hexadecimal number of the length of 24 to 1...

Page 47: ...r box you can insert it with CTRL V in any intercom setting field Having been read the card ID is compared with the intercom card database If the card ID matches any of the cards in the database the appropriate action will be executed switch activation door unlocking etc To change the switch number to be activated use the parameter in the menu Associated Switch Hardware Card Reader models or the p...

Page 48: ...ser access card to define the card validity If the time profile is inactive the user access card will be detected as invalid Description enter such information as the card owner name and similar The description gets displayed in the menu whenever the card is applied Records and helps you find the card list items more easily without affecting the intercom function ...

Page 49: ...ww 2n cz 49 177 5 3 Hardware Here is what you can find in this section 5 3 1 Switches 5 3 2 Audio 5 3 3 Camera 5 3 4 Keyboard 5 3 5 Buttons 5 3 6 Backlight 5 3 7 Display 5 3 8 Card Reader 5 3 9 Digital Inputs 5 3 10 Extenders ...

Page 50: ...ther switch activation by an incoming or outgoing call 1 by pressing a quick dial button 1 by receiving the HTTP command from another LAN device 1 via Automation using the Action ActivateSwitch action Switch activation can be blocked by an appropriately selected time profile if necessary If a switch is active you can activate any logical output of the intercom relay power output activate the outpu...

Page 51: ...ed off after a timeout in the monostable mode and switched on with the first activation and off with the next activation in the bistable mode Switch on duration set the switch on time for a monostable switch This value is not applied in the bistable mode Time profile assign the switch a time profile to enable switch on If the time profile is inactive the switch cannot be activated by a code call o...

Page 52: ...i e Security Security remains closed and controls the module using a 2N Helios IP Security Relay specific pulse sequence If you use the inverse mode i e the door is locked when voltage is applied set the output type inverse Note 2N be sure to set the internal power supply and Helios IP Vario switching relay on the configuration connector 2N the security relay is connected to the DOOR and Helios IP...

Page 53: ...ontrol its validity Activation by call enable switch activation by an incoming or outgoing call for example During an outgoing call the switch is activated after SIP message 180 Ringing is received The called party confirms ringing by this message The switch is active during the whole call in the bistable mode and activated by the call beginning and deactivated after the predefined switch on durat...

Page 54: ...r sound refer to the User Sounds subsection Display info enable disable signalling of an activated switch on the display set switch synchronisation to enable automatic switch Synchronise with activation after another switch activation with a predefined delay Define the delay in the parameter Synchronisation delay Synchronisation delay set the time interval between synchronised activations of two s...

Page 55: ...n on the switch e g http ip_address state xml relayState 1 http 192 168 1 10 state xml relayState 1 To turn on for pre defined time default value is 1 5 s http ip_address e g state xml relayState 2 http 192 168 1 10 state xml relayState 2 To turn off e g http ip_address state xml relayState 0 http 192 168 1 10 state xml relayState 0 In case of use external relay are used next HTTP commands part no...

Page 56: ... box is checked first code does not require confirmation by This setting does not apply to other switch codes listed and to numeric keypad code activation those must be always confirmed by The Legacy switch code helps you keep back compatibility with earlier 2N intercom models Note The switch time profiles are available with the Gold or Enhanced Integration licence only ...

Page 57: ...o Master volume e of calls signalling tones etc Set this control the master volume of the device volum parameter according to the ambient noise level If the noise level is not constant use the Adaptive mode to increase the master volume temporarily depending on the ambient noise level Model Master Volume Vario 12 db 0 dB 150mW Force Safety 1W 12 dB 6 dB 1W Force Safety 10W 12 dB 20 dB 10W Uni 16 d...

Page 58: ...n the noise level of the intercom installation site set the maximum gain to be applied to the master volume in the Maximum gain adaptive mode set the ambient noise threshold at which adaptive gain is Sensitivity threshold applied display the current ambient noise level Current noise level display the current adaptive gain of the master volume Current adaptive gain The value is determined by the di...

Page 59: ...arning and signalling tones described in the section The volume values are relative Signalling of Operational Statuses against the set master volume Switch activation tone volume set the volume of the switch activation tone The volume values are relative against the set master volume User sounds vol ume set the volume of the user sounds to be played The volume values are relative against the set m...

Page 60: ...ne input should be sufficient for most installations Set a value to ensure good audibility and eliminate excessive acoustic feedback at high loudspeaker volumes with subsequent signal saturation on the microphone line input and thus acoustic echo cancellation AEC deterioration Acoustic feedback filter set automatic suppression of acoustic feedback typically whistling between the intercom speaker a...

Page 61: ...larm setting 0 set the time interval during which the signal must be above Alarm start delay the threshold to start alarm set the time interval during which the signal must be below Alarm end delay the threshold to stop alarm display the signal level history Red designates alarm Noise level graph activation ...

Page 62: ...ignal sources can be used an internal integrated camera or external analogue camera 2N Helios IP Video only Kit a standard external IP camera supporting RTSP stream with codecs MJPEG 640 x 480 max resolution or H 264 640 x 480 Base Line Profile max resolution The recommended framerate is 15 frames per second in either case Higher frame rates may result in undesired effects less smooth playing The ...

Page 63: ...nnected to the intercom External IP camera can only be selected If the external camera is not connected or configured properly N A is displayed on a blue background PTZ control enabled enable the PTZ Pan Tilt Zoom function to control the camera display area during the call via DTMF for only from 2N Helios IP Verso your IP phone numeric keypad Click the key to enable disable the PTZ mode The meanin...

Page 64: ...ameter to enable automatic camera image trimming to eliminate the sometimes annoying view of the intercom frame Disable this function to get the maximum possible view angle The parameter is available in the models only 2N Helios IP Force Day Night mode set the camera day night mode The options are automatic controlled by the ambient light level or permanently day or night mode Current mode display...

Page 65: ...raInput during operation Video standard set the video standard for the camera connected Modify the value only if the automatic video standard detection does not work well Auto value Motion detection enabled enable automatic motion detection via an internal camera Motion is detected by monitoring of a brightness change in the selected image section in time When objects move within the camera range ...

Page 66: ...he lower and upper sensitivity and hysteresis limits for the motion detecting algorithm set the rectangular detection area in the image Detection area display the activity history image brightness changes Activity graph including the upper lower sensitivity thresholds ...

Page 67: ...lected IP camera model If you choose another intercom for the 2N Helios IP external camera enter or http ip_address mjpeg_stream http ip_address h264_stream Username enter the username for the external IP camera authentication The parameter is obligatory only if the external IP camera requires authentication Password enter the external IP camera authentication password The parameter is obligatory ...

Page 68: ...e received from an external camera If the external camera is disconnected or configured incorrectly the N A characters are displayed on a blue background The External IP Camera Log displays the RTSP communication with the selected external IP camera including failures and error states if any ...

Page 69: ... the numeric keypad for dialling common phone numbers use the numeric keypad for dialling a user position use the numeric keypad for entering the access code for door unlocking e g set the function set the timeout for entering codes and phone numbers set the function of the buttons and keys of the connected 2N Helios IP Audio units Video Kit List of Parameters Basic Settings ...

Page 70: ... or switch activation code the dialling will be rejected after this timeout unless confirmed with or in 2N Helios IP depending on the required function Set the code entering limit in the Verso range of 3 15 s Telephone mode enabled enable call setup to phone numbers dialled via the intercom numerical keypad Set up a call as follows press phone_number or for If you do not press or phone_number 2N H...

Page 71: ...LEKOMUNIKACE a s www 2n cz 71 177 The figure below shows the default button settings You can assign one function to each matrix position numeric keypad keys 0 through 9 or one of the quick dial buttons 1 16 ...

Page 72: ... active call Hang up button pressing terminates the call setup or active call Dial the following button pressing initiates dialling of the following user number in the users list This accelerates the dialling process in case the user is inaccessible on some of its phone numbers Flash button pressing sends a special DTMF character FLASH into the current call to which the connected PBX can response ...

Page 73: ...set to position 2 etc remove all button assignments Clear Display the list of all potentially available intercom buttons including those that are physically absent In some intercom models 2N Helios IP Vario 2N Helios IP Verso the button list is divided into 8 5 item groups corresponding to the button extending modules Enter the user list position number or click to search a user by the name easily...

Page 74: ...ses the suitable backlight level within the set range of values The selected intercoms allow you to control the backlight brightness of name tags buttons and signalling LEDs illuminated pictograms Refer to the table below Property Model Verso Base Vario Force Safety Uni Audio Kit Video Kit Backlight level control Yes Yes Yes No Ambient light level sensor Yes No No No Independent name tag and LED b...

Page 75: ...nt LED brightness value automatically selected according to the ambient daylight level Poznámka The brightness parameters affect the function power consumption and general appearance of your device A high nametag and button backlight value may if the ambient light level is low dazzle the persons standing in front of the intercom and in general increase the power consumption of the device A low LED...

Page 76: ...elected user display a configurable list of users Use the numeric keypad buttons Phonebook arrows to go through the user list You can create practically any count of nested groups within the user list and add any count of users to each group display a slideshow showing a set of recorded images after a defined idle Slideshow time The automatic switching time can be configured List of Parameters Dis...

Page 77: ... displayed User language record remove and load a localisation file of your own record remove and load a font of your own for the texts to be User font displayed Keep the TTF format and make sure that the file does not exceed 4 MB Note If none of the pre defined languages is convenient for you proceed as follows Download the original language file English Modify the file using a text editor replac...

Page 78: ... does not control the device via the buttons or numeric keypad in which the Phonebook mode will be switched to the Name Tags mode You can also press the Back button to the left to return to the Name Tags mode activate a special display to view floors and Floor and flat dialling mode apartments instead of the phonebook and name tags Enter a two digit floor number via the numeric keypad and press on...

Page 79: ...ling by its phone book position via the keypad User virtual number enable user dialling by a virtual number via the keypad Scramble keypad enable disable keypad button scrambling random button transposing before every new display to prevent other persons from watching the code entered Slideshow screen activation timeout set the maximum idle time i e during which the user does not control the devic...

Page 80: ...rrently selected group are displayed to the right Click to add a user from the phonebook Press or DEL to remove a user The is created by default to which you can directly add users from the Main Group phonebook The Main Group cannot be deleted or renamed The users are displayed in the order in which they were added to the group Move a user up down with the mouse to change the user order Or press t...

Page 81: ...our name tags to the intercom to replace the original name tags The original user assignments however remain the same Slideshow This tab helps you configure a list of images to be displayed in the Slideshow mode Upload up to 8 images to be shown with a preset delay Make sure that the image resolution is 320 x 240 pixels Other sizes will be adjusted to the display resolution automatically If no ima...

Page 82: ...2N TELEKOMUNIKACE a s www 2n cz 82 177 ...

Page 83: ...interface The interface direction is configurable In the input mode the interface can be used for connection of external card readers fingerprint readers biometric data readers and so on In the output mode the interface helps connect the intercom to the security exchange e g and send IDs of the cards tapped on the internal reader to this exchange List of Parameters Associated switch select a switc...

Page 84: ...on is made all types of supported cards are accepted Interface mode enable the Wiegand function and set Wiegand IN OUT The IDs of the cards tapped on the internal card reader are always resent to Wiegand OUT Received code format select one or more message formats to be received via the Wiegand interface If no selection is made all supported message formats are accepted Transmitted code format set ...

Page 85: ...acility code set the mode in which the first 8 bits of the 24 card ID resent to the Wiegand interface are replaced with the value included in the Facility code value is entered in the decadic number format Facility code allowed value is 0 255 The parameter is applied only if the Wiegand is OUT Facility code enter the facility code for card ID resending to Wiegand Direction set the passage directio...

Page 86: ...he digital inputs are available in selected intercom models or where appropriate equipment is installed Vario Force model card readers e g List of Parameters define one or none of the logical inputs for secured state Assigned input detection The secured state is then signalled by a LED on the intercom whose location may vary in different intercom types set the active input mode polarity Input mode...

Page 87: ...dlock 2N Helios IP Verso pictogram in the left hand upper corner of the basic module Assigned input select one or none of the logic inputs for the departure button function Activation of the departure button input activates the selected switch The activation time and mode are set by the selected switch parameters set the active input mode polarity Input mode select the switch to be activated by th...

Page 88: ...he input active mode polarity Unathorised door open detection enable signalling UnauthorisedDoorOpen This event is signalled if the door opens when the electric lock is inactive Door open too long detection enable signalling This event DoorOpenTooLong is signalled if the door is blocked open longer than as defined Maximum door open time set the maximum door opening timeout after which the DoorOpen...

Page 89: ...eypad module Infopanel module card reader module Bluetooth module I O module Wiegand module inductive loop module display module The modules are chain like interconnected Each of the modules has its number depending on the chain position the first module has number 1 The basic unit is a special type of module and has number 0 You can configure each module separately The parameters are specific for...

Page 90: ...he basic unit are listed below If more modules of the same type are connected to one intercom it may be difficult to assign a setting to a particular module In this case identify the modules connected using the Locate Module button The module will flash shortly several times when you press the button Caution Module Name has to be unique Basic Unit Module Configuration ...

Page 91: ...n the output is active the consumption of the other modules backlight level etc can be adjusted automatically in order that the maximum allowed consumption of the intercom cannot be exceeded Button Module Configuration Button function assign user positions to the buttons Keypad Module Configuration No parameters are available to the public at present ...

Page 92: ...tion No parameters are available to the public at present Card Reader Module Configuration Module name set the module name for card reader logging purposes set the passage direction for the card reader Not Specified In Out Direction for the attendance system purposes ...

Page 93: ...hentication mode is enabled In this case a numeric switch activating code is required to identify the switch to be activated Card read signalling set one of the card reading signalling modes acoustic signals distinguish valid invalid cards Full one beep signals both valid and invalid cards Single beep acoustic signalling is disabled None Allowed card types select one or more card types to be accep...

Page 94: ...guished by sound signalling Single beep valid and invalid accesses are signalled by a single beep None module use is not signalled by any sound Signal range set the maximum signal range i e the distance within which the Bluetooth module can communicate with the mobile phone Short less than 50 cm for most phones Middle less than 2 m for most phones Long maximum possible range Operation mode set the...

Page 95: ...ave separate settings and can receive and send codes at the same time The Wiegand input helps you connect such equipment as RFID card readers biometric readers and so on With the Wiegand output you can connect the intercom to the security system in your building for example to send IDs of the RFID cards tapped on the RFID reader or codes received on any Wiegand input The is also equipped with one ...

Page 96: ...es to be received Wiegand 26 32 37 and RAW Card read signalling set one of the card reading signalling modes acoustic signals distinguish valid invalid cards Full one beep signals both valid and invalid cards Single beep acoustic signalling is disabled None Forward to Wiegand output set the group of Wiegand outputs to which all the received codes will be resent Transmitted code format set the form...

Page 97: ...2N TELEKOMUNIKACE a s www 2n cz 97 177 Display Module Configuration ...

Page 98: ...cz 98 177 5 4 Services Here is what you can find in this section 5 4 1 Phone 5 4 2 Streaming 5 4 3 ONVIF 5 4 4 E Mail 5 4 5 Mobile Key 5 4 6 Automation 5 4 7 HTTP API 5 4 8 User Sounds 5 4 9 Web Server 5 4 10 Audio Test 5 4 11 SNMP ...

Page 99: ...or outgoing calls and incoming calls are inactive the microphone and speaker are muted However you can configure your intercom to make incoming calls active and ringing refer to the tab Press the and keys Calls on the numeric keypad to answer and terminate an incoming call The intercoms use the and protocols with a 2N Helios IP G 711 L16 G 722 G 729 licence key to encrypt or compress audio streams...

Page 100: ... via the which is less frequent yet Transmission Control Protocol TCP recommended unsecured signalling method via the protocol where SIP messages are Transaction Layer Security TLS secured against third party monitoring and modification List of Parameters The Phone settings are arranged in five tabs 2N Helios IP SIP 1 and SIP 2 complete SIP terminal settings Calls incoming and outgoing call settin...

Page 101: ...cluding characters and digits Together with the domain this number represents a unique intercom identification in calls and registration Domain set the domain name of the service with which the intercom is registered Typically it is identical with the SIP Proxy or Registrar address Test call display a dialogue window enabling you to make a test call to a selected phone number see below ...

Page 102: ...D for authentication Password enter the password for authentication The parameter is applied on if your PBX requires authentication Proxy address set the SIP Proxy IP address or domain name Proxy port set the SIP Proxy port typically 5060 Registration enabled enable intercom registration with the set SIP Registrar Registrar address set the SIP Registrar IP address or domain name Registrar port set...

Page 103: ...ertificate specify one of the three sets of certificates issued by certification authorities to verify the SIP server public certificate validity refer to the Certificates subsection If none is included the SIP server public certificate is not verified User certificate specify the user certificate and private key to verify the intercom authorisation to communicate with the SIP server There are thr...

Page 104: ...60 ports to be used for audio and video transmissions The default value is 5000 i e the used range is 5060 5059 The parameter is only set for account 1 but applies to both the SIP accounts set the public IP address of the router to which your External IP address intercom is connected If the intercom IP address is public leave this field blank RTP timeout set the audio stream RTP packet receiving t...

Page 105: ...tend the call time The limit is valid for both outgoing and incoming calls Minimum value 1 s maximum value 3600 s Configure 0 to disable this time limit Dial cycles limit set the maximum count of user deputy dial cycles if the user dialled is inaccessible The function helps you avoid deadlock if the User deputy is set to the same value in the users list Audio Enable disable the use of audio codecs...

Page 106: ...ing via the RTP according to RFC 2833 SIP INFO RFC 2976 enable DTMF sending via SIP INFO messages according to RFC 2976 The tab below helps you define how DTMF characters shall be received from the intercom Check the DTMF receiving options and settings of the opponent to make the function work properly In Band Audio enable classic DTMF dual tone receiving in the audio band RTP RFC 2833 enable DTMF...

Page 107: ...TOS Type of Service field in the IP packet header Value is entered in decimal format The parameter is not applied until the intercom is restarted Jitter compensation set the buffer capacity for jitter compensation in audio packet transmissions A higher capacity improves the transmission resistance at the cost of a greater sound delay ...

Page 108: ...for call setups and set their priorities Video resolution set the video resolution for phone calls Video framerate set the video frame rate for phone calls Video bitrate set the video stream bit rate for phone calls QoS DSCP value set the video RTP packet priority in the network The set ...

Page 109: ...y mode set SDP compatibility with some earlier Polycom and Cisco phone models If this mode is on the intercom does not send the flag in the SDP message in the video codec offer sendonly Tip For the Video Preview feature at the phone Grandstream GXV 3275 video transferred via Early Media no configuration is needed Check your PBX vendor whether this feature is supported by your PBX system For the Vi...

Page 110: ...ree access keys and thus become a member of up to three independent groups 2N Indoor Touch Video resolution s et the resolution of the video stream to be sent to 2N Indoor Touch Video framerate s et the framerate of the video stream to be sent to 2N Indoor Touch Video quality s et the quality of the MJPEG video stream to be sent to 2N Indoor Touch set the multicast address to which the intercom vi...

Page 111: ...s 2N Indoor Touch devices connected to the intercom i e those registered with the intercom Number of watching devices display the current count of 2N Indoor Touch devices watching video streams from the intercom Show list of registered devices display the list of registered 2N Indoor Touch devices ...

Page 112: ...he JPEG tab below RTSP RTP UDP RTSP with separate RTP UDP audio and video streams Supported both for audio G 711 and video H 264 H 263 MPEG 2 and MJPEG Refer to the RTSP tab below RTP RTSP RTP tunnelling via RTSP Supported both for audio G 711 and video H 264 H 263 MPEG 2 and MJPEG Refer to the RTSP tab below RTP RTSP HTTP RTSP tunnelling via HTTP Supported both for audio G 711 and video H 264 H 2...

Page 113: ...ly implement the ONVIF Profile S IP JPEG is a standard method of lossy compression of images MJPEG is a video stream encoding format in which each image is compressed separately by JPEG MJPEG encoding produces high quality video at a significantly higher bit rate compared to the methods mentioned below H 263 is a video stream compression standard used in telecommunications Unlike MJPEG H 263 uses ...

Page 114: ... rate parameters in the section Video Or use the following RTSP Uri and choose a codec type other than the currently set one rtsp ip_intercom_address h264_stream rtsp ip_intercom_address mpeg4_stream rtsp ip_intercom_address mjpeg_stream Number of RTSP streams is limited to 4 parallel streams This number includes both audio streams without video and audio return channel directed to the intercom RT...

Page 115: ...for RTSP streaming Video framerate set the default video frame rate for RTSP streaming Video bitrate set the default video bit rate for RTSP streaming Video quality set the video compression level for MJPEG only ranging between 10 low quality lowest bitrate and 99 top quality highest bitrate ...

Page 116: ...r UDP unicast enabled enable audio video stream sending via the RTP UDP If this mode is off the audio video stream data are sent via the RTP RTSP only Maximum video packet size set the maximum size of the video packets to be sent via the RTP UDP Starting RTP port set the starting local RTP port in the range of the length of 60 ports to be used for audio and video transmissions The default value is...

Page 117: ... 480 176 x 144 322 x 272 352 x 288 1280 x 960 for 1 MPix camera equipped models only and gives the count of snapshots per second 1 through 10 N The following table shows the maximum number of simultaneous MJPEG HTTP streams in which the rate of outgoing frames using the default level of JPEG compression is not reduced Type of intercom Resolution Number of streams Force Vario 640 x 480 15 Force HD ...

Page 118: ... snapshot downloading by Snom 820 870 phones Multicast The intercoms allow you to stream audio signals from the microphone or 2N Helios IP another intercom audio input via RTP packets sent to the multicast address and receive audio streams in the same format and play them via the integrated speaker or another intercom audio output The audio stream is encoded by G 711 u law Multicast receiver enabl...

Page 119: ...stream unicast multicast RTP UDP encoded with G 711 U law between the intercom and an Informacast server or any other Informacast client When you enable this service the Informacast servers are found automatically in the LAN via the SLP and the intercom gets registered with them automatically The Informacast server with which the intercom is registered can send the audio stream setting up commands...

Page 120: ... to allow the Informacast server to restart the intercom FTP Here define access to the FTP S server where images from internal external cameras can be stored in the JPEG format and selected resolution The image filename includes the image taking date and time Images are stored on the FTP server either automatically periodically or at the call start or via automation using Action UploadSnapshotToFT...

Page 121: ...assive mode Remote dir ectory set the FTP server directory to which the camera images shall be saved set the image resolution Picture resolution set automatic picture sending to the FTP server at the call Upload pictures start or after a preset time period You can disable automatic sending Automation and send pictures via Action UploadSnapshotToFtp set the picture sending period in steps 10 second...

Page 122: ...a s www 2n cz 122 177 Click to save the current FTP server configuration load the camera Apply Test image and save the image to the FTP server The window above displays the FTP server communication details during saving ...

Page 123: ... are ONVIF compatible and fully implement the ONVIF 2N Helios IP Profile S Discovery mode enable the WS Discovery function which allows the other ONVIF clients to search a compatible device in the LAN Set the parameter to to use your intercom as an ONVIF compatible device Discoverable ...

Page 124: ...rd for access to ONVIF Access level e Sets the level of user rights for the ONVIF servic Anonymous User Operator Administrator Output type set the inverted logic input control mode via ONVIF Note Check the following RTSP and JPEG functions for enable to make the ONVIF function work properly to gain full compatibility with the third party equipment on the RTSP tab RTSP Server enabled RTSP tab Video...

Page 125: ...matically attach one or more snapshots taken during the call or ringing The intercom sends e mails to all the users whose valid e mail addresses are included in the users list If the parameter in the user list is empty e mails are sent to the E Mail default e mail address You can also send e mails via Automation using the action Action SendEmail Note The E mail function is available with the Gold ...

Page 126: ... requires authentication or leave the field empty if not Password enter the SMTP server login password User certificate specify the user certificate and private key for the intercom SMTP server communication encryption Choose one of the three sets of user certificates and private keys refer to the Certificates subs or keep the Self setting in which the certificate automatically generated upon the ...

Page 127: ...test Apply Test the functionality of the current e mail sending setting Enter the destination e mail address into the Test e mail address field and press the button The current e mail sending state is continuously displayed in the window for you to detect an e mail setting problem if any on the intercom or another network element E Mail on Call Set e mail sending during outging calls on this tab ...

Page 128: ...ing call Never no e mail messages will be sent upon outgoing calls Note An e mail can always be sent via Automation Default to typically the intercom sends email messages to the user addresses included in the user list If the user s e mail parameter is not completed the messages are sent to the address included in this parameter If a recipient is not included in the users list or this field no e m...

Page 129: ...ach snapshots enable sending of an attachment including one or more camera snapshots taken during ringing or calling Number of snapshots set the count of snapshots to be attached to the e mail message Snapshot resolution set the snapshot resolution for the images to be sent E Mail on Card Set e mail sending whenever a RFID card is tapped on the card reader on this tab Send E Mail at set e mail sen...

Page 130: ...a comma if necessary Subject set the e mail subject to be sent Body edit the text to be sent Use the HTML formatting marks in the text You can insert special symbols substituting the username date and time intercom identification or authentication ID which will be replaced with the actual value before sending Refer to the table of substitute symbols below User Called username DateTime Current date...

Page 131: ...roid 4 4 KitKat and higher Bluetooth 4 0 Smart supporting phones User Identification Auth ID The application authenticates itself with a unique identifier on the 2N Mobile Key intercom side 128 bit number is generated randomly for every user and Auth ID with the intercom user and its mobile device paired Poznámka The generated Auth ID cannot be saved in more mobile devices than one This means that...

Page 132: ...nique Auth ID i e a user AuthID can be copied from one intercom to another within a location Pairing Pairing means transmission of user access data to a user personal mobile device The user access data can only be saved into one mobile device i e a user cannot have two mobile devices for authentication for example However the user access data can be saved into multiple locations in one mobile devi...

Page 133: ... key becomes the first secondary key the first secondary key becomes the second secondary key and so on Secondary keys can be deleted any time When a key is deleted the users that still use this key will not be able 2N Mobile Key to authenticate themselves unless they have updated the encryption keys in their mobile devices before deletion The mobile device keys are updated at every use of the app...

Page 134: ...re updated at every use of the application 2N Mobile Key delete the primary key to prevent the users that still use Delete primary key this key from authentication the users that still use this key will not Delete secondary key 2N Mobile Key be able to authenticate themselves unless they have updated the encryption keys in their mobile devices before deletion The mobile device keys are updated at ...

Page 135: ...loss of a mobile phone with access data proceed as follows Delete the Mobile Key Auth ID value for the user to block the lost phone and avoid misuse Re generate the primary encryption key optionally to avoid misuse of the encryption key stored in the mobile device ...

Page 136: ...iguration settings switch or call modes e g are insufficient and so offers a special 2N Helios IP Automation programmable interface for applications that require complex interconnections with third party systems Refer to the Configuration Manual for the function and Automation Automation configuration details Note The Automation function is available with the Gold or Enhanced Integration licence o...

Page 137: ...c input output control and monitoring Audio API provides audio playback control and microphone monitoring Camera API provides camera image control and monitoring Display API provides display control and user information display E mail API provides sending of user e mails Phone Call API provides incoming outgoing call control and monitoring Logging API provides reading of event records Set the tran...

Page 138: ...ailable with the Gold or Enhanced Integration licence only Only Camera API is available without this licence Tip For the Video Preview feature at Gigaset Maxwell 10 phone it s needed to set in at the item HTTP API Camera API Connection Type Unsecure and Authetntication None ...

Page 139: ...n Switch activation You can either completely mute the above mentioned sounds replace them with one ound file of your own into the of the ten predefined sounds or simply record a s intercom The sound file must have the WAV format and use PCM encoding with 8 kHz sampling frequency and 8 16 bit sample resolution and the file size may not exceed 256 kB The maximum file playing time is limited to appr...

Page 140: ...e sound to be played when an invalid code in entered switch user profile activation Invalid position signalling set the sound to be played when a quick dial button is pressed but the corresponding user position is not programmed Switch activation signalling set the sound to be generated when a switch is activated Specify signalling details for each switch refer to the Switches subsection You can r...

Page 141: ...r PC microphone Press to start the record and press to stop the record Press to play the sound record Click to Upload save the sound into the intercom Note The sound recording function is not available in the browsers that do not support the WebRTC standard Internet Explorer e g ...

Page 142: ... and respectively We recommend you to change the default password as soon as 2n possible The function is used by the following intercom functions too Web Server JPEG snapshot MJPEG video download refer to Streaming ONVIF protocol for video streaming refer to Streaming HTTP commands for switch control refer to Switches Event HttpTrigger in 2N Helios IP Automation refer to the respective manual The ...

Page 143: ...com gets restarted HTTPS port set the web server port for HTTPS communication The port setting will not be applied until the intercom gets restarted HTTPS user certificate specify the user certificate and private key for the intercom HTTP server user web browser communication encryption Choose one of the three sets of user certificates and private keys refer to the Certificates subsection or keep ...

Page 144: ...ACTIVE s s id enum bool_profile_state 1 INACTIVE s strings While translating modify the value of elements only Do not modify the values s id The language name specified by the attribute of the element will language strings be available in the selections of the Web interface language parameter The abbreviation of the language name specified by the attribute of the languageshort element will be incl...

Page 145: ...etected correctly The test takes approximately 4 seconds If the test fails which may be due to an extreme surrounding noise level e g a new test is carried out in 10 minutes The result of the last test can be displayed in the intercom confirmation interface or processed by the Automation Note The audio test is available with the Gold or Enhanced Audio licence only If a call is active when the audi...

Page 146: ...ing time in the HH MM format We recommend you to set a time at which a low intercom traffic is expected Test now push the button to start the test immediately regardless of the current settings Test status this parameter displays the current test status Last test time this parameter displays the time of the last performed test Last test result this parameter displays the result of the last perform...

Page 147: ...cence key is added The intercoms support the SNMP version 2c Integration List of Parameters Community string text string representing the access key to the MIB table objects IP address to which the SNMP traps are to be sent Trap IP address Note Traps are not supported at the present version operates 2N Helios IP with request response messages download the current MIB definition from a device Downl...

Page 148: ...r contact name e mail etc enter the device name Name enter the device location 1st floor e g Location IP address enter up to 4 valid IP addresses for SNMP agent access to block access from other addresses If the field is empty the device may be accessed from any IP address ...

Page 149: ...EKOMUNIKACE a s www 2n cz 149 177 5 5 System Here is what you can find in this section 5 5 1 Network 5 5 2 Date and Time 5 5 3 Licence 5 5 4 Certificates 5 5 5 Auto Provisioning 5 5 6 Syslog 5 5 7 Maintenance ...

Page 150: ...d in the Installation Manual of the respective intercom the intercom communicates its IP address to you via a voice function If you use the RADIUS server and 802 1x based verification of connected equipment you can make the intercom use the EAP MD5 or EAP TLS authentication Set this function in the tab 802 1x The tab helps you launch capture of incoming and outgoing packets on the Trace intercom n...

Page 151: ...of the default gateway which provides communication with off LAN equipment Primary DNS primary DNS server address for translation of domain names to IP addresses Secondary DNS secondary DNS server address which is used in case the primary DNS is inaccessible VLAN enabled enable the virtual network VLAN support according to recommendation 802 1q Set the virtual network ID too to make the function w...

Page 152: ...s traffic current network interface port state Half or Full Duplex 10 Current port state mbps or 100 mbps 802 1x Device identity username identity for authentication via EAP MD5 and EAP TLS MD5 authentication enabled enable authentication of network devices via the 802 1x EAP MD5 protocol Do not enable this function if your LAN does not support 802 1x If you do so the intercom will become inaccess...

Page 153: ...r certificate specify the user certificate and private key for verification of the intercom authorisation to communicate via the 802 1x secured network element port in the LAN Choose one of three sets of user certificates and private keys refer to the Certificates subsection Note This function is available with the Gold or Enhanced Security licence only Trace In the tab you can launch capturing of...

Page 154: ...as to be reset You can synchronise the intercom time with your PC anytime by pressing the button Synchronise Synchronise the intercom internal time with any available SNTP server if your intercom is not equipped with a real time clock Note The intercom does not need the current date and time values for its basic function However be sure to set these values when you apply time profiles and display ...

Page 155: ...is installed on a site that it not included in the parameter set the time zone rule manually The rule is applied only if Time zone the parameter is set to Time zone Manual Use NTP server enable the NTP server use for intercom time synchronisation NTP server address set the IP address domain name of the NTP server used for your intercom time synchronisation NTP time status display the state of the ...

Page 156: ...ilable with a valid licence key only Refer to the 2N Helios IP subsection for the list of intercom licensing Model Differences and Function Licensing options List of Parameters Licence key enter the valid licence key Licence key valid check whether the used licence key is valid ...

Page 157: ...unctions activated by the Enhanced Integration licence are available NFC support check whether the NFC user identification support is available check whether the G 729 audio codec is available G 729 support check whether the InformaCast support is available InformaCast support Trial licence state check the trial licence state non activated activated expired Licence expiry check the remaining time ...

Page 158: ...The intercom allows you to load up to three sets of trusted certificates 2N Helios IP which help authenticate LAN devices for communication with the intercom and three sets of user certificates and private keys for communication encryption Each certificate requiring service can be assigned one of the three certificate sets available refer to the and subsections The certificates Web Server E Mail S...

Page 159: ...cation is secure but the browser will warn you that it is unable to verify the intercom certificate validity Refer to the tables below for the current list of trusted and user certificates Press to load a certificate saved on your PC Select the certificate or private key file in the dialogue window and push Press to remove a certificate from the Load intercom ...

Page 160: ...atic firmware download from a server defined by Firmware you The intercom compares the server file with its current firmware file periodically and if the server file is later automatically updates firmware and gets restarted approx 30 s Hence we recommend you to update when the intercom traffic is very low at night e g 2N Helios IP expects the following files hip firmware bin intercom firmware MOD...

Page 161: ...pv firmware bin hipv common xml hipv 00 87 12 aa 00 11 xml Configuration Use the tab to set automatic configuration download from the server Configuration defined by you The intercom periodically downloads a file from the server and gets reconfigured without getting restarted Note A few seconds interruption of the display function occurs in the display equipped models during reconfiguration Theref...

Page 162: ...a the DHCP Option 66 or 150 File path set the firmware configuration filename directory or prefix on the server The intercom expects the XhipY_firmware bin XhipY common xml and XhipY MACADDR xml files where X is the prefix specified herein and Y specifies the intercom model Use authenticatio n enable authentication for HTTP server access enter the user name for server authentication Username enter...

Page 163: ...ate has been successful With firmware update the device will be restarted in a few seconds Firmware Is Up To Date A firmware update attempt reveals that the latest firmware version is used DHCP Option 66 Failed Server address loading via DHCP Option 66 or 150 has failed Invalid Domain Name The server domain name is invalid due to wrong configuration or unavailability of the DNS server Server Not F...

Page 164: ...uration This function helps you connect the intercom to your ACS Auto Configuration Server In this case the connection to My2N will be disabled in the intercom My2N TR069 Enabled enable connection to My2N or another ACS server select one of the pre defined profiles ACS or choose a setting Active profile of your own and configure the ACS connection manually display the time period in which the inte...

Page 165: ...ficates for validation of the ACS public certificate Choose one of three sets see the Certificates subsection If none is selected the ACS public certificate is not validated User certificate s pecify the user certificate and private key to validate the intercom right to communicate with the ACS Choose one of three sets refer to the Certificates subsection Periodic inform enabled enable periodical ...

Page 166: ...ecording analysis and audit It is unncecessary to configure this service for common intercom operation List of Parameters Send Syslog messages enable sending of system messages to the Syslog server Make sure that the server address is set correctly Server address set the IP MAC address of the server on which the Syslog application is running Severity level set the severity level of the messages to...

Page 167: ...s codes Reset configuration reset configuration from the preceding backup Press the button to display a dialogue window for you to select and upload the configuration file to the intercom You can also choose before uploading whether the network parameters and SIP exchange connection settings from the configuration file shall be applied Default state reset default values for all of the intercom par...

Page 168: ... Check firmware online check online whether a new firmware version is available If so download the new FW version and an automatic device upgrade will follow Restart intercom restart the intercom The process takes about 30 s When the intercom has obtained the IP address upon restart the login window will get displayed automatically Send anonymous statistics data enable sending of anonymous statist...

Page 169: ...t No FTP 21 TCP Out No 2N Helios IP Eye 8003 UDP Out No HTTP 80 TCP In Out Yes HTTPS 443 TCP In Out Yes Multicast audio 22222 UDP In Out No Multicast video 22223 UDP Out No NTP klient 123 UDP In Out No ONVIF 80 TCP In Out No RTP ports 5000 UDP In Out Yes RTSP server 554 UDP In Out No SingleWire Commands 80 TCP In Out No SingleWire Communication 8081 TCP Out No SingleWire Discovery 427 UDP In Out N...

Page 170: ...re Media 20000 UDP In No SIP 5060 TCP UDP In Out Yes SIPS 5061 TCP In Out Yes SMTP 25 TCP Out Yes Syslog 514 UDP Out No TFTP 69 UDP Out No Echo a proprietary protocol for the intercom discovery in the network Used in applications 2N Helios IP Network Scanner 2N Helios IP Eye 2N Access Commander ...

Page 171: ...N TELEKOMUNIKACE a s www 2n cz 171 177 6 Supplementary Information Here is what you can find in this section 6 1 Troubleshooting 6 2 Directives Laws and Regulations 6 3 General Instructions and Cautions ...

Page 172: ...2N TELEKOMUNIKACE a s www 2n cz 172 177 6 1 Troubleshooting For the most frequently asked questions refer to faq 2n cz ...

Page 173: ...uipment Directive 2011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Regulation EC No 1907 2006 of the European Parliament and of the Council of 18 December 2006 concerning the Registration Evaluation Authorisation and Restriction of Chemicals REACH establishing a European Chem...

Page 174: ...ception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an e...

Page 175: ...ion of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufactu...

Page 176: ...ric Waste and Used Battery Pack Handling Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufac...

Page 177: ...2N TELEKOMUNIKACE a s www 2n cz 177 177 2N TELEKOMUNIKACE a s Modřanská 621 143 01 Prague 4 Czech Republic Phone 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz v2 17 ...

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