GEN III
– VVT
TROUBLESHOOTING
NO LIGHTS ON THE
COMMUNICATING DAMPER
BOARD
PROBLEM
POSSIBLE CAUSE
SOLUTION
No power to damper control
board or faulty damper control
board
No call for cool/heat or faulty
damper control board
1.
DAMPER OPERATIONS
Determine operating mode of system at the
GEN III controller, VENT-COOL-HEAT, and make
call at thermostat for operating mode. (If system
is in cooling mode, make call at thermostat for
cooling). Watch damper control board for Run
Open (RO) light. If RO does not energize, go to
the thermostat and make an opposing call,
watching the damper control board for Run
Closed (RC) light. If damper light energizes,
confirm damper actuator opens damper. If
damper does not move, use meter to confirm 24
volts at RO and MC or RC and MC on damper
actuator. If power is present, replace actuator.
Check 24 volt power to damper control board, R
and C terminals
- If 24 volt power is present, replace damper
control board
1.
DAMPER DOES NOT OPEN
OR CLOSE
DAMPER OPENS WHEN
BASEBOARD HEAT IS CALLING
No call for heat or thermostat
is not set up for Baseboard heat
1.
2.
AUXILIARY HEAT – REHEAT/BASEBOARD
Confirm there is no call for heating on GEN III
controller. If there is a call for heating on GEN III,
then damper will be open. If cold air is coming
from supply register, check HVAC unit.
If there is no call for heating on GEN III controller,
confirm auxiliary heat set on zone thermostat in
Zone Set Up menu. For Baseboard Heat,
confirm selection for BASEBOARD.
No call for heat or thermostat
is not set up for Reheat
Confirm auxiliary heat set up for zone on zone
thermostat in Zone Set Up menu. For REHEAT,
confirm selection for REHEAT.
1.
DAMPER CLOSED WHEN
REHEAT IS CALLING
Call (800) 228-2966 for Technical Support
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