USER MANUAL
USER MANUAL
special Linux software.
Q: Do I have to stop recording in order to play back files?
A
: No. The DVR supports simultaneous recording and playback.
Q: Can I erase a certain recording file?
A
: The only two methods for erasing files are overwriting the oldest file, with the
overwrite function enabled, or formatting the hard drive, which will erase
everything.
Q: Why can't I view my DVR online?
A
: Settings may be configured incorrectly, or the DVR or local network may be
offline.
Q: Why can't I control my PTZ camera?
A
: Ensure the PTZ cameras are connected properly to the DVR. See Section
3.2.2.
Ensure the PTZ cameras are configured properly. See Section 11.
Q: Why does the buzzer keep sounding?
A
: An alert has been triggered. Motion may have been detected, the hard drive
may be low on space or disconnected, or a camera may have lost video. Check
your alarm settings. See Section 10.2.
17 – APPENDICES
Zmodo offers its customers free upgrades to the DVR firmware.
Please contact Technical Support for instructions.
Without Zmodo qualified technical support, Zmodo cannot be held responsible for
DVR malfunction resulting from improper firmware installation.
38
37
17.1 - WARRANTY
All products carry a 1-year warranty unless otherwise indicated. 3 year warranty
plan is also available for purchase. Zmodo will, at its sole discretion, replace or
repair any products found to be defective during their warranty period. Zmodo will
not honor any other warranty, implied or otherwise, including those of
merchantability and fitness for a particular purpose.
17.2 – HARDWARE UPGRADE (TRADE-IN) POLICY
Please contact Zmodo for more information.
17.3 – FIRMWARE UPGRADES
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