41
ZCM4821-001_v01
Display
Cause
Remedy
●
Brewing unit is blocked
(technical reason).
●
Pull out the brewing unit
and loosen it on the rear
side using the tool function
of the measuring spoon.
Push the toothed opening
on the measuring spoon
onto the pin and loosen
it by turning completely
at least 3 times. Then
thoroughly rinse out the
brewing unit.
●
Coffee temperature is
faulty.
If this message appears
on the display, turn off the
coffee machine.
Switch on the machine
again after a cooling-down
period of approx. 30
minutes.
If the message is displayed
again, an error has
occurred that requires
technical assistance.
Contact us via the free
service hotline:
801 005 500
22 20 55 259
If it is no possible to obtain
help on the telephone, you
will be instructed on the
further procedure.
●
Steam temperature is
wrong.
●
Error in motor valve 1.
●
Error in motor valve 2.
●
Main switch blocked.
●
Cleaning the brewing
unit: see section
“CLEANING THE
BREWING UNIT”.
●
Error in input voltage.
●
Communication failure.
●
Grinding fineness set
too fine or coffee powder
used is too fine.
●
Set grinding fineness
coarser or use a different,
coarser coffee powder.
●
The water tank has
overflowed or is too damp.
●
Dry the water tank and
the water case thorougly.
●
The water tank lid is
missing.
●
Remove the water tank
and put the lid on.
●
Too much air in system.
●
Refill the water tank.
PROBLEMS, POSSIBLE CAUSES AND REMEDIES
Display
Cause
Remedy
Espresso/coffee not hot
enough.
●
Cups too cold.
●
Warm up cups with hot
water.
●
Increase the coffee
temperature: see
section “SETTING AND
STORING THE COFFEE
TEMPERATURE”.
Display
Cause
Remedy
Espresso/coffee too weak.
●
Not enough coffee
powder used.
●
Measure coffee
properly: top up with max.
1 measuring spoon of
coffee beans.
●
Set ground coffee
quantity higher.
●
Vary grinding fineness.
●
Try a different coffee
sort.
●
Coffee type changed,
setting changed.
●
Take the automatic
grinding quantity correction
into consideration: see
section “PREPARING
COFFEE WITH WHOLE
COFFEE BEANS” under
Notes.
Very loud noise during
grinding.
●
Grinding mechanism
clogged by foreign matter.
●
Send the coffee
machine to customer
service for inspection.
●
The coffee machine
can still be operated with
powder coffee.
No milk froth or milk not
dispensed.
●
Milk system not
correctly connected.
●
Check milk system
connection: see section
“CONNECTING THE
MILK SYSTEM”, “USING
THE MILK COOLER
(OPTIONAL)”, “CLEANING
THE HOSE DISTRIBUTION
SYSTEM” and “INSTALLING
THE COFFEE DISPENSING
SYSTEM”.
●
Milk frother is not
completely inserted.
●
Checking the milk
frother: see section
“CLEANING THE NOZZLE
OF THE MILK FROTHER”.
●
Milk tube bent.
●
Relocate the milk hose:
see section “REMOVING
AND CLEANING THE
COFFEE DISPENSING
UNIT”.
●
Milk container is empty.
●
Fill milk container.
●
Milk system clogged.
●
Clean froth nozzle: see
section “CLEANING THE
NOZZLE OF THE MILK
FROTHER”.
●
Steam outlet of the
coffee machine is blocked.
●
Descaling the
coffee machine: see
section “RUNNING
THE DESCALING
PROGRAMME”.
Low quality froth.
●
Milk too warm, too old or
fat content too high.
●
Use cold, low-fat milk.
●
Froth nozzle is dirty.
●
Clean froth nozzle: see
section “CLEANING THE
NOZZLE OF THE MILK
FROTHER”.
●
Milk system is dirty.
●
Clean milk system:
see section “MILK
SYSTEM CLEANING
PROGRAMME”.
●
Steam outlet of the
coffee machine is blocked.
●
Descaling the
coffee machine: see
section “RUNNING
THE DESCALING
PROGRAMME”.
Display shows “Water tank
empty” even though the
tank is full.
●
Air in system.
●
Dispense a little hot
water: see section “HOT
WATER PREPARATION”.
●
Water system clogged.
●
As a precautionary
measure, run the cleaning or
descaling programme: see
sections “RUNNING THE
CLEANING PROGRAM”
and “RUNNING
THE DESCALING
PROGRAMME”.
Содержание ZCM4821B
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