Using Your Phone
47
You can transfer a call to another party in one of three ways:
Blind Transfer: Transfer a call directly to another party without consulting.
Semi-Attended Transfer: Transfer a call when the target phone is ringing.
Attended Transfer: Transfer a call with prior consulting.
To perform a blind transfer:
1.
Press the Tran soft key during a call.
2.
Enter the number you want to transfer the call to.
3.
Press the Tran soft key to complete the transfer.
Then the call is connected to the number to which you are transferring.
To perform a semi-attended transfer:
1.
Press the Tran soft key during a call.
2.
Do one of the following:
-
Enter the number you want to transfer the call to.
-
Press the Dir soft key, and then select the desired group and search for the contact
Press or to dial out.
3.
Press the Tran soft key to complete the transfer when receiving ringback.
To perform an attended transfer:
1.
Press the Tran soft key during a call.
2.
Do one of the following:
-
Enter the number you want to transfer the call to.
-
Press the Dir soft key, and then select the desired group and search for the contact
Press or to dial out.
3.
Press or to dial out.
4.
After the party answers the call, press the Tran soft key to complete the transfer.
If you are using a handset, the transfer can be completed by hanging up the handset.
You can cancel the transfer before the call is connected by pressing the Cancel soft key.
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