03/02
2.3 Level 2 Troubleshooting
WorkCentre Pro 423/428
2-49
CHAPTER 2 TROUBLESHOOTING
X Code
Internal
Code
Error Description
Corrective Action
X0-29
02E2
DC Event Response Timeout
(ERR_PT_DC_TIMEOUT)
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-29
02E3
Wrong DC Message
(ERR_PT_DCMSG_ILLEGAL)
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-29
02E4
Wrong DC Parameter
(ERR_PT_DCPRM_ILLEGAL)
Check M/F MAIN PWB and
MCU/SW PWB for connections.
Replace M/F MAIN PWB or
MCU/SW PWB.
X0-32
0538
Modem CS didn’t turn on in
response to RS request during
training at high speed.
Retry. Replace MAIN (Modem).
X0-33
0536
Modem CS failure to go ON for
an RS request in command
transmission
Retry. Replace MAIN (Modem).
X0-35
0060
When Line Task attempted to
connect the line, the system was
busy. (The line couldn’t be
connected.)
Check the line. Retry.
X0-35
0061
Collision between Line call and
connect
Check the line. Retry.
X0-35
0542
Collision error between Line A
(outside line) call and connect.
(when 16 Hz signal reached )
Re-dial. Check/replace MAIN
(Modem) and NCU.
X0-35
0543
Collision error between Line B
(extension line) call and connect.
(when 16 Hz signal reached)
Re-dial. Check/replace MAIN
(Modem) and NCU.
X0-35
057D
During using a not-built-in type
telephone using 4 wires, call
request was made. (No
notification of hook-off to SCM in
a 4-wire system)
Stop using the telephone or re-dial.
Check/replace MAIN, MMB, and
NCU.
X0-36
0544
Collision error between Line A
(external line) call and connect
(when 1300 Hz signal reached)
Re-dial. Check/replace MAIN
(Modem) and NCU.
X Code
Internal
Code
Error Description
Corrective Action
X0-40
0537
Overrun
Retry. Replace MAIN (Modem).
X0-42
0535
DIS was received from the call
terminal. DCS was received in
spite of no receive capacity.
Illegal command received.
Check the remote terminal/line.
X0-62
0350
Abort during BP-F coding.
ERR_VCEM_ABORT
Replace M/F MAIN PWB.
X0-62
0351
Image Buffer Empty was
detected during printing.
ERR_VCEM_BFEMPTY
Replace M/F MAIN PWB.
X0-62
0352
Image Buffer Full was detected
during scanning.
ERR_VCEM_BFFULL
Replace M/F MAIN PWB.
X0-62
0353
IOT Page Seek signal is active a
start of extension.
ERR_VCEM_PSYNC
Operate again.
X0-62
0354
Failure in Image Buffer Clearance
ERR_VCEM_MCLR
Operate again or replace M/F
MAIN PWB.
X1-11
0259
The ISDN line is disconnected.
Connect the ISDN line.
X1-11
025A
Outside line 1 is disconnected.
Connect outside line 1.
X1-11
025B
Extension line 1 is disconnected.
Connect extension line 1.
X1-11
025C
Outside line 2 is disconnected.
Connect outside line 2.
X1-11
025D
Extension line 2 is disconnected.
Connect extension line 2.
X1-11
025E
Outside line 3 is disconnected.
Connect outside line 3.
X1-11
025F
Extension line 3 is disconnected.
Connect extension line 3.
X2-00
0510
T1 time out at send
Retry. Check the remote terminal/
line. Replace MAIN (Modem).
X2-01
0511
DCS / NSS re-send over
Retry. Check the remote terminal/
line. Replace MAIN (Modes).
X2-02
022F
Line was disconnected during
communication. (The error occurs
with ISDN only.)
Check the remote terminal/line.
X2-03
0220
Fall back error. Awaiting auto re-
send
Check the remote terminal/line.
Check/replace M/F MAIN PWB.
Содержание WorkCentre Pro 423
Страница 1: ...Transmittal Page 3URGXFW RUN HQWUH 3UR 7LWOH 6HUYLFH 0DQXDO 3DUW 1XPEHU 3 6WDWXV QWLDO VVXH DWH 0DUFK...
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Страница 3: ...WorkCentre Pro 423 428 6HUYLFH 0DQXDO...
Страница 6: ......
Страница 8: ......
Страница 9: ...INTRODUCTION...
Страница 10: ......
Страница 24: ...WorkCentre 423 428 03 02 INTRODUCTION 14 7 Translation of Warnings...
Страница 25: ...CHAPTER 1 SERVICE CALL PROCEDURE...
Страница 26: ......
Страница 28: ...WorkCentre Pro 423 428 1 2 CHAPTER 1 SERVICE CALL PROCEDURE 03 02 1 1 Trimming...
Страница 31: ...CHAPTER 2 TROUBLESHOOTING...
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Страница 76: ...WorkCentre Pro 423 428 2 44 CHAPTER 2 TROUBLESHOOTING 03 02 2 3 Level 2 Troubleshooting...
Страница 242: ...WorkCentre Pro 423 428 2 210 CHAPTER 2 TROUBLESHOOTING 03 02 How to use the Diagnostic C E Mode...
Страница 243: ...CHAPTER 3 IMAGE QUALITY TROUBLESHOOTING...
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Страница 273: ...CHAPTER 4 DISASSEMBLY ASSEMBLY AND ADJUSTMENT...
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Страница 329: ...CHAPTER 5 PARTS LIST...
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Страница 415: ...03 02 5 2 Parts List WorkCentre Pro 423 428 5 85 CHAPTER 5 PARTS LIST...
Страница 416: ...CHAPTER 6 GENERAL...
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Страница 456: ...CHAPTER 7 ELECTRICAL WIRING DIAGRAMS...
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Страница 476: ...CHAPTER 8 ACCESSORIES...
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Страница 535: ...WorkCentre Pro 423 428 8 58 CHAPTER 8 ACCESSORIES 03 02 8 22 Stamp Kit Red...
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