• Ensure that all paper jams, including any small ripped pieces of paper, are cleared before
proceeding with print jobs.
• Gently remove the paper taking care not to tear it. If paper is torn, be sure to remove all torn
pieces.
• After removing paper jams, close all doors and covers. The press cannot print when doors or covers
are open.
• After clearing a paper jam, printing automatically resumes from the state before the paper jam
occurred.
• If all paper jams are not cleared, an error message continues to display on the press touch screen.
To clear any remaining jams, refer to the press touch screen for instructions and information.
Clearing Paper Jams from HCS Area E1
1. Open the HCS top cover.
2. Open lever
1b
upward (1) and remove jammed papers (2).
3. Return lever
1b
to its original position.
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