Xerox Nuvera 100, Руководство оператора

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Troubleshooting
5-14 Operator Guide
Troubleshooting process problems
Process problems mean that a procedure is followed incorrectly
or performed by mistake.
• Problem: [Exit] was selected from the System menu in error.
To start the DocuSP software without rebooting the
controller:
1. Open a terminal window and enter the following:
cd /export/home/xrxusr
.openwin–init
NOTE: No special logon is required to restart the Xerox
software.
• Problem: You forget the Trusted User or Administrator
password.
Restore the system default passwords: “trust” for Trusted
User and “administ” for Administrator.
1. In a terminal window, enter the following:
cd /opt/XRXnps/XRXservui/data
ls –la
2. Delete the following files:
– .npw
– .sum
NOTE: You must be logged in as “root” to delete
these files.
NOTE: You must enable the Accounting Remote
Purge utility again.
Troubleshooting productivity and performance problems
When the job seems to take too much time to process through
the system, there may be a productivity or a performance
problem.
1. Check the job status in the Job Manager window.
2. If the job status is <hold>, right click on the job list and select
[Release] from the pop-up menu.
If the job status is <processing>, do the following: