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Envelope Feeder Option
11-38
Xerox DocuPrint N17 Service Manual
11.8.3 EnvelFeeder Jam/Remove All Envel
alternating with
Remove
EnvFeeder/Open Front Cover
and
Remove Jam Envel Message
(E2)
Initial Actions
•
Verify envelopes are correct size (type) for Envelope Feeder (See table 11.1.5).
•
Verify the Envelope Feeder is properly installed in printer.
•
Inspect Envelope Feeder for foreign material in feed path.
Procedures
1 Remove Envelope Feeder from Printer. Print a Configuration Sheet from the MBF Tray.The UI
displays the message “Front Tray Jam/Remove Jam Sheet”.
Y: Go to RAP 7.3.9.
N:
Go to step 2.
2 Visually inspect the Envelope Feeder’s Feed Roll Assemblies, Transfer Roll Assemblies, and
Feed Belt for damage or wear. Damage and/or wear is found.
Y: Replace faulty component(s).
N: Go to step 3.
3 Reinstall the Envelope Feeder. Enter Diagnostic Mode 2 and generate a Test Pattern from the
Envelope Feeder. The Envelope Feeder Feed Roll Assemblies 1 & 2 rotate.
Y:
Go to step 4.
N:
Go to step 7.
4 The Test Pattern produced in step 3 misfeeds before it reaches the Pinch Roll.
Y:
Clean/replace Feed Roll Assemblies 1 & 2, the Feed Belt, and the Retard Roll
Assembly.
N:
Go to step 5.
5 The Pinch Roll and Transfer Roll Assemblies Rotate when the envelope is fed into the Pinch Roll
nip.
Y:
Go to step 6.
N:
Remove Envelope Feeder and inspect the operation of the Transfer Clutch Assembly,
Transfer Roll Assembly, the Pinch Roll Assembly and associated driver gears.
6 The Pinch Roll & Transfer Roll Assemblies fed the Test Pattern, produced in step 3, into the nip of
the Registration Roll in the Printer.
Y:
Go to RAP 7.3.9 and troubleshoot E2 Printer Jam.
N:
Remove Envelope Feeder and inspect the Pinch Roll, Transfer Roll, and associated
Drive Gears.
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